- USR-TC - mailman.xmission.com

Radius acctsessionid
by VCI Help Desk 08 May '03

08 May '03

I just put calls on a new TC and discovered that the acctsessionid's are the same as another TC unit. Is there a setting in the TC that I can tell it to change to another number or something so that the acctsessionid's are different? Bill Dunn Network Admin/Tech Support VCI Internet Services (270) 442-0060 or (800) 755-1239 Office hours: Mon - Fri 8am to 9pm Sat 9am to 5pm Sun Closed

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[USR-TC] Happy buyer making shamless plug for used TC1000 seller swdt.com
by David Covell 08 May '03

08 May '03

Hello all, For several months, Shannon (a.k.a. sky1(a)airmail.net) really worked with our tiny ISP on terms and configuration issues, along with after purchase support questions. Our new (to us) V.92 TC1000 is in service and running well. Shannon (at SouthWest Data Technology, Inc.) took such good care of our ISP Total Control chassis needs that I felt almost obligated to report it to the list. Hopefully this is not a violation of list rules to do this. When I was looking for feedback on used dealers I found it difficult if impossible to do so and wanted to try to save the next person that same effort. So, if you are looking for a good price on a TC1000, give Shannon a call. We had a great experience dealing with them. I am not saying anything bad about other dealers, just that this company was good for us on this deal! Shannon can be reached at: SouthWest Data Technology, Inc 972-739-7010 972-739-7013 (Fax) sky1(a)airmail.net www.swdt.com David Covell ps: don't tell Shannon I sent you as I don't want Shannon to think I am looking for any favors... :) (if I did break a rule sending this type of message, I promise not to do it again) --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com) Version: 6.0.474 / Virus Database: 272 - Release Date: 4/18/2003

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RE: *MORE INFO* RE: [USR-TC] Urgent Problem - Any Ideas?MajorWTFhere.
by Joel - Fox Computers 08 May '03

08 May '03

We didn't have to change NIC's, but I can't say whether or not the DSP NIC's could cause the same problem. -----Original Message----- From: alex [mailto:alex@wanex.ge] Sent: Thursday, May 08, 2003 8:26 AM To: Discussion relating to the 3Com/US Robotics Total Control modem systems. Subject: Re: *MORE INFO* RE: [USR-TC] Urgent Problem - Any Ideas?MajorWTFhere. Joel, last question about it: do I have to change NICs too? Can DSP's NIC make this problems? Joel - Fox Computers wrote: >Yes, exactly - one bad DSP caused all of the DSP's to have problems, including all (or sometimes just random) B-channels going "local out of service", and a couple times a day the ARC would have an exception, dump all kinds of debug info to the console port and reboot itself. Replaced that one DSP and the whole thing is fine. > >-----Original Message----- >From: alex [mailto:alex@wanex.ge] >Sent: Tuesday, May 06, 2003 8:43 AM >To: Discussion relating to the 3Com/US Robotics Total Control modem >systems. >Subject: Re: *MORE INFO* RE: [USR-TC] Urgent Problem - Any >Ideas?MajorWTFhere. > > >Does it mean that any bad card (DSP or other) can cause reboots of other >cards in chassis? >3COM said that failure of one entity wont cause failure of any other but ... > >Joel - Fox Computers wrote: > > > >>Final solution found - >> >>For those of you who may have been following this and wondered "what the....", here it is. >> >>The exceptions on the ARC causing it to reboot, AND all the B-channels going out of service, appear to have been caused entirely by a bad DSP in one of the slots. >> >>We swapped the ARC and the NMC with different ones, slightly different code on the ARC even, and kept getting the same problem. Pulled all the DSP's except the first two, and the thing ran like a champ. >> >>With utilization near 100% on those first two DSP's, we started plugging in the other DSP's. The second we plugged in the DSP in slot 8, all the users dropped off those first two cards and the B-channels went out of service. Permanently removed that DSP from slot 8 and replaced it with a spare, and the whole chassis has been running fine now for several days without a problem. >> >>So it was a bad DSP all along. >> >>- Joel >> >> >> >>-----Original Message----- >>From: Paul Farber [mailto:farber@admin.f-tech.net] >>Sent: Monday, April 28, 2003 7:33 PM >>To: Discussion relating to the 3Com/US Robotics Total Control modem >>systems. >>Subject: RE: *MORE INFO* RE: [USR-TC] Urgent Problem - Any >>Ideas?MajorWTFhere. >> >> >>Tell us what finally does fix it. >> >> >> >> >> > > > > > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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Hardware version numbers
by VCI Help Desk 08 May '03

08 May '03

Do the hardware version numbers go up or down? I have several TCs and the DSP cards have hardware version numbers like 50, 52, 53. I was wondering if the hardware numbers went up or down because of how the software numbering can be confusing at times. Bill Dunn

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RE: *MORE INFO* RE: [USR-TC] Urgent Problem - Any Ideas?MajorWTFhere.
by Joel - Fox Computers 08 May '03

08 May '03

Yes, exactly - one bad DSP caused all of the DSP's to have problems, including all (or sometimes just random) B-channels going "local out of service", and a couple times a day the ARC would have an exception, dump all kinds of debug info to the console port and reboot itself. Replaced that one DSP and the whole thing is fine. -----Original Message----- From: alex [mailto:alex@wanex.ge] Sent: Tuesday, May 06, 2003 8:43 AM To: Discussion relating to the 3Com/US Robotics Total Control modem systems. Subject: Re: *MORE INFO* RE: [USR-TC] Urgent Problem - Any Ideas?MajorWTFhere. Does it mean that any bad card (DSP or other) can cause reboots of other cards in chassis? 3COM said that failure of one entity wont cause failure of any other but ... Joel - Fox Computers wrote: >Final solution found - > >For those of you who may have been following this and wondered "what the....", here it is. > >The exceptions on the ARC causing it to reboot, AND all the B-channels going out of service, appear to have been caused entirely by a bad DSP in one of the slots. > >We swapped the ARC and the NMC with different ones, slightly different code on the ARC even, and kept getting the same problem. Pulled all the DSP's except the first two, and the thing ran like a champ. > >With utilization near 100% on those first two DSP's, we started plugging in the other DSP's. The second we plugged in the DSP in slot 8, all the users dropped off those first two cards and the B-channels went out of service. Permanently removed that DSP from slot 8 and replaced it with a spare, and the whole chassis has been running fine now for several days without a problem. > >So it was a bad DSP all along. > >- Joel > > > >-----Original Message----- >From: Paul Farber [mailto:farber@admin.f-tech.net] >Sent: Monday, April 28, 2003 7:33 PM >To: Discussion relating to the 3Com/US Robotics Total Control modem >systems. >Subject: RE: *MORE INFO* RE: [USR-TC] Urgent Problem - Any >Ideas?MajorWTFhere. > > >Tell us what finally does fix it. > > > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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ISDN Issue
by Kirk Mitchell 08 May '03

08 May '03

I have an ISDN customer using a static IP. He also needs a subnet routed to him. I have it set up in Radius ok, but we're having a problem with it. When he sets the ISDN router to NAT with his LAN on non-routable addresses, everything works ok. When he sets his LAN on the assigned subnet and disables NAT on the router, he gets dropped before authenticating when dialing up. Any ideas why disabling NAT would prevent it from authenticating? Thanks, -- Kirk Mitchell-General Manager mitch(a)keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net

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ISDN NI-1/NI-2 support in Total Control
by Andre Dalle 07 May '03

07 May '03

We are (finally..) moving from analog lines to PRI lines. We have 4 Dual-PRI Total Control machines, but our telco (Telus) needs to know if these boxes can support National-ISDN-2 protocol before they can put in the order. They can provide NI-1 if necessary, but I need to know to put in the order. What shall I tell them? -- Andre Dalle [adalle(a)ncf.ca] Systems Administrator, National Capital Freenet [http://www.ncf.ca]

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FS: TC1000 336 bundles/333NMC
by Stephen Rivera - WRCA.Net 07 May '03

07 May '03

Blue Sticker Chassis with dual 130A power 1- 333NMC 2-Hiper ARC 14- Hiper DSP $4700 Blue Sticker Chassis with dual 130A power 1- Hiper NMC 2-Hiper ARC 14- Hiper DSP $2750 333NMC $2500.00 Hiper NMC $550 Hiper ARC $125 ********************************************************************* Steve Rivera IM: srivera711 (877)WRCANET x102 for more product info got www.wrca.net WRCA , Inc. - 481 Wright Debow Rd. Jackson, NJ 08527

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ISDN CPE Question
by Joel - Fox Computers 07 May '03

07 May '03

Got the following email earlier and didn't have an answer. Anyone here have a good suggestion? Quick question, Do you know of a good working customer end modem to use on a ISDN line to dial into TC100 (HiPerARC, HiPerDSP,HiPerNMC) gear? I hear that Verizon is going to offer a test ISDN flat rate service to selected 'rural' comunities in my service area (Northern NH) to satisfy political presure to provide 'Broadband' services where no other affordable High Speed conectivity is available. I'd like to be able to offer aN install package with CPE to take advantage of this "_new_" ;-) product in the three towns they (Verizon) are going to run this test case in.

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Welcome Message
by Anil 07 May '03

07 May '03

Hi, How can i set welcome message globally to all users conecting to TC 1000 on both quad modem and 30 Channel High Density Modem. Regards Anil

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