September 2003 - USR-TC - mailman.xmission.com

Help!!
by Kirti S. Bajwa 30 Sep '03

30 Sep '03

Hi All: I can't seem to configure 3Com Chassis. D-Channel hangs up. Can somebody recommend a good technical person, reasonably priced, who can get on a conference call with Telco & me and answer their questions? Thanks. Kirt -----Original Message----- From: Lewis Bergman [mailto:lbergman@wtxs.net] Sent: Monday, September 29, 2003 11:11 AM To: Discussion relating to the 3Com/US Robotics Total Control modem systems. Subject: Re: [USR-TC] Help with HiPer DSP Settings!!!! -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 > Then connect to the console port on the ARC. Do a "list chassis" and see > that the slot the DSP is in is owned by the Hiper ARC. If so, it should > answer the line. If not, it's the Telco's problem. I agree. Sounds alot like the DSP isn't owned by anything. - -- Lewis Bergman Texas Communications 4309 Maple St. Abilene, TX 79602-8044 915-695-6962 ext 115 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.0.7 (GNU/Linux) iD8DBQE/eEtmpT00mQjG01gRAuoaAJ9t8czxlRLEV/Unpe+wyaX4TT9bhQCdG/Ji 6IM17OUgJ0cVJHEhz2TWHak= =kPe9 -----END PGP SIGNATURE----- _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] HiPer DSP card problems
by Joel - Fox Computers 29 Sep '03

29 Sep '03

When I see cards do this, I just replace 'em. If you need one, gimme a call. Thanks, Joel 712-792-8990 -----Original Message----- From: Mike Dappert [mailto:winco@wincoinet.com] Sent: Monday, September 29, 2003 1:52 PM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] HiPer DSP card problems I have a Hiper DSP card, connected to CT1. The card went belly up over the weekend. I pulled it several times today and had it restart. About three times it would start up correctly and run for about ten minutes then reboot and go into alarm state, Red RN/FL and a single yellow light on one of the utilization lights on the bottom. During boot up I had the console card connected and when the card would properly boot up I had several messages on the laptop screen and it finally ended with a prompt wanting the Hiper DSP console password. When I hit enter nothing happens and I can get no response. When the card does not boot up properly I get the same initial boot up messages but do not wind up with a passowrd prompt but rather get the following on the laptop screen: !!----------> SDL2 for the PPC403 <------------!! __ Enter Download Trigger __ Flash Image Has Valid CRC, Loading Image.... Diagnostic Power-Up Failure Manufacturing Info -> 1AAA13M0 Mode/Env -> 1/0 Fault Code -> 0-8-25-1 Expected Data -> f011c4fc Received Data -> f01100fc Text Message -> Address Equals Data Test Failure Info Message -> Second read failed. Hard error indicated. One time the last line read Info Message -> Second read failure. Soft error indicated. Any help would be appreciated. Thanks, Mike _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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HiPer DSP card problems
by Mike Dappert 29 Sep '03

29 Sep '03

I have a Hiper DSP card, connected to CT1. The card went belly up over the weekend. I pulled it several times today and had it restart. About three times it would start up correctly and run for about ten minutes then reboot and go into alarm state, Red RN/FL and a single yellow light on one of the utilization lights on the bottom. During boot up I had the console card connected and when the card would properly boot up I had several messages on the laptop screen and it finally ended with a prompt wanting the Hiper DSP console password. When I hit enter nothing happens and I can get no response. When the card does not boot up properly I get the same initial boot up messages but do not wind up with a passowrd prompt but rather get the following on the laptop screen: !!----------> SDL2 for the PPC403 <------------!! __ Enter Download Trigger __ Flash Image Has Valid CRC, Loading Image.... Diagnostic Power-Up Failure Manufacturing Info -> 1AAA13M0 Mode/Env -> 1/0 Fault Code -> 0-8-25-1 Expected Data -> f011c4fc Received Data -> f01100fc Text Message -> Address Equals Data Test Failure Info Message -> Second read failed. Hard error indicated. One time the last line read Info Message -> Second read failure. Soft error indicated. Any help would be appreciated. Thanks, Mike

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RE: [USR-TC] Help with HiPer DSP Settings!!!!
by Kirti S. Bajwa 29 Sep '03

29 Sep '03

Lewis: I did not get this post (the one you was responding to). Can you forward it to me? Thanks. Kirti -----Original Message----- From: Lewis Bergman [mailto:lbergman@wtxs.net] Sent: Monday, September 29, 2003 11:11 AM To: Discussion relating to the 3Com/US Robotics Total Control modem systems. Subject: Re: [USR-TC] Help with HiPer DSP Settings!!!! -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 > Then connect to the console port on the ARC. Do a "list chassis" and see > that the slot the DSP is in is owned by the Hiper ARC. If so, it should > answer the line. If not, it's the Telco's problem. I agree. Sounds alot like the DSP isn't owned by anything. - -- Lewis Bergman Texas Communications 4309 Maple St. Abilene, TX 79602-8044 915-695-6962 ext 115 -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.0.7 (GNU/Linux) iD8DBQE/eEtmpT00mQjG01gRAuoaAJ9t8czxlRLEV/Unpe+wyaX4TT9bhQCdG/Ji 6IM17OUgJ0cVJHEhz2TWHak= =kPe9 -----END PGP SIGNATURE----- _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] Help with HiPer DSP Settings!!!!
by Joel - Fox Computers 29 Sep '03

29 Sep '03

Here's what I'd do: Restore your DSP to factory defaults. Save Settings, Reboot it. In Trunk Settings, change nothing, just set the PRI Switch Type to DMS100. Save Settings, Reboot it. At this point, the DSP is set correctly. Then connect to the console port on the ARC. Do a "list chassis" and see that the slot the DSP is in is owned by the Hiper ARC. If so, it should answer the line. If not, it's the Telco's problem. Don't consider myself an expert, but that ALWAYS works - I've set up dozens, if not hundreds, of these, and it is ALWAYS the same. Hope that helps. Thanks, Joel -----Original Message----- From: Kirti S. Bajwa [mailto:kbajwa@tib.com] Sent: Thursday, September 25, 2003 10:12 AM To: 'usr-tc(a)mailman.xmission.com' Subject: [USR-TC] Help with HiPer DSP Settings!!!! Hello List: Just to remind again that I am a newbie and it is my first attempt to configure 3COM TC. For the last 10 days, I am trying to configure a 3 Com Chassis (1-HiPer NMC, 2-Hiper ARC & 10-Hiper DSP). When I connect the incoming PRI/ISDN line (23B + 1D Channel) to a DSP Span, the PRI/ISDN line goes down. When I try to dial the line, a Telco message "All lines busy now. This is a temporary condition..." is announced. The same line works fine when connected to Ariel RS4200 modem bank. Ariel RS4200 settings are: (1) Phone Number: 727-9809 This is the dial-in number (2) Protocol: ISDN Choices are ISDN & RBS (3) Protocol Var: Nortel DMS-100 Choices are NI-2, AT&T 4ESS, AT&T 5ESS & Nortel DMS-100 (4) Line Coding: B8ZS Choices are AMI & B8ZS (5) Framing Format: ESF Choices are ESF, ESF-Suppression & D4 (6) LBO: 0dB Choices are 0dB, -7.5dB, -15dB, -22.5dB (7) CSU: ENABLE Choices are ENABLE & DISABLE I think HiPer DSP has setting numbers: 3, 4, 5 & 6 and I have set them up correctly. I have called Telco (Sprint) and they do not want to talk about it. I need help in determining which setting I am missing or entering wrong. I hope I get few suggestions because I plan to work tonight & tomorrow to fix this problem. Wish me good luck! Kirti Kirt Bajwa TIB Computer Systems Mountain City, TN 37683 Tel: (423) 727-3001 eMail: kbajwa(a)tib.com _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] Help with HiPer DSP Settings!!!!
by Kirti S. Bajwa 26 Sep '03

26 Sep '03

I am still struggling with this 3Com Chassis. Telco tells me that when I connect the T1 / PRI to HiPer DSP, D-Channel stops working. Does this help and answering as to what is going on? I need help. Please respond. Kirti ---------------------------- Hello List: Just to remind again that I am a newbie and it is my first attempt to configure 3COM TC. For the last 10 days, I am trying to configure a 3 Com Chassis (1-HiPer NMC, 2-Hiper ARC & 10-Hiper DSP). When I connect the incoming PRI/ISDN line (23B + 1D Channel) to a DSP Span, the PRI/ISDN line goes down. When I try to dial the line, a Telco message "All lines busy now. This is a temporary condition..." is announced. The same line works fine when connected to Ariel RS4200 modem bank. Ariel RS4200 settings are: (1) Phone Number: 727-9809 This is the dial-in number (2) Protocol: ISDN Choices are ISDN & RBS (3) Protocol Var: Nortel DMS-100 Choices are NI-2, AT&T 4ESS, AT&T 5ESS & Nortel DMS-100 (4) Line Coding: B8ZS Choices are AMI & B8ZS (5) Framing Format: ESF Choices are ESF, ESF-Suppression & D4 (6) LBO: 0dB Choices are 0dB, -7.5dB, -15dB, -22.5dB (7) CSU: ENABLE Choices are ENABLE & DISABLE I think HiPer DSP has setting numbers: 3, 4, 5 & 6 and I have set them up correctly. I have called Telco (Sprint) and they do not want to talk about it. I need help in determining which setting I am missing or entering wrong. I hope I get few suggestions because I plan to work tonight & tomorrow to fix this problem. Wish me good luck! Kirti Kirt Bajwa TIB Computer Systems Mountain City, TN 37683 Tel: (423) 727-3001 eMail: kbajwa(a)tib.com _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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Help with HiPer DSP Settings!!!!
by Kirti S. Bajwa 26 Sep '03

26 Sep '03

09-26-2003 ----------- If you replied to the following post, please resend your reply. Due to our system shurdown I lost all the emails. Thanks. Kirti ---------------------------- Hello List: Just to remind again that I am a newbie and it is my first attempt to configure 3COM TC. For the last 10 days, I am trying to configure a 3 Com Chassis (1-HiPer NMC, 2-Hiper ARC & 10-Hiper DSP). When I connect the incoming PRI/ISDN line (23B + 1D Channel) to a DSP Span, the PRI/ISDN line goes down. When I try to dial the line, a Telco message "All lines busy now. This is a temporary condition..." is announced. The same line works fine when connected to Ariel RS4200 modem bank. Ariel RS4200 settings are: (1) Phone Number: 727-9809 This is the dial-in number (2) Protocol: ISDN Choices are ISDN & RBS (3) Protocol Var: Nortel DMS-100 Choices are NI-2, AT&T 4ESS, AT&T 5ESS & Nortel DMS-100 (4) Line Coding: B8ZS Choices are AMI & B8ZS (5) Framing Format: ESF Choices are ESF, ESF-Suppression & D4 (6) LBO: 0dB Choices are 0dB, -7.5dB, -15dB, -22.5dB (7) CSU: ENABLE Choices are ENABLE & DISABLE I think HiPer DSP has setting numbers: 3, 4, 5 & 6 and I have set them up correctly. I have called Telco (Sprint) and they do not want to talk about it. I need help in determining which setting I am missing or entering wrong. I hope I get few suggestions because I plan to work tonight & tomorrow to fix this problem. Wish me good luck! Kirti Kirt Bajwa TIB Computer Systems Mountain City, TN 37683 Tel: (423) 727-3001 eMail: kbajwa(a)tib.com

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R2 Circuit on TC
by Nyagitari Bosire 26 Sep '03

26 Sep '03

Hallos, Am running a dial-in service on TC HiperArc V5.0.9 and HiperDSP E1 R2 with V2.1.9. I have a problem in that at times calls are terminated only on odd or even numbered channels. The only way this is solved is by reseting the HiperDSP card. Has anyone experienced anything like this before? -- Regards, Nyagitari Bosire, Technical Operations UUNET Kenya Ltd. Tel: +254 20 69088000 Direct + 254 20 69088610 Fax: +254 20 69088001 http://www.uunet.co.ke For Technical Support call +254 20 690 UUNET or +254 20 69088638 NOTICE: "The contents of this e-mail and any accompanying documentation is confidential and any use thereof, in whatever form, by anyone other than the addressee for whom it is intended, is strictly prohibited."

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NMC Help
by Kris McElroy 25 Sep '03

25 Sep '03

I have a TC that I am having trouble with. Here is the issue. I had an NMC card that went down so I took it out and put it back in worked fine for about a week. So I bought a new Hiper NMC and installed it worked great for about 10 days and went down. I took it out and popped it back in and it came back up, no configuration lost at all. Chances of two NMC doing the same thing are slim. Does anyone have any other suggestions that I may try to figure this out. Thanks, Kris McElroy kmcelroy(a)duracom.net Chief Technology Officer Duracom, INC. www.duracom.net "I am always doing that which I can not do, in order that I may learn how to do it."

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Help with HiPer DSP Settings!!!!
by Kirti S. Bajwa 25 Sep '03

25 Sep '03

Hello List: Just to remind again that I am a newbie and it is my first attempt to configure 3COM TC. For the last 10 days, I am trying to configure a 3 Com Chassis (1-HiPer NMC, 2-Hiper ARC & 10-Hiper DSP). When I connect the incoming PRI/ISDN line (23B + 1D Channel) to a DSP Span, the PRI/ISDN line goes down. When I try to dial the line, a Telco message "All lines busy now. This is a temporary condition..." is announced. The same line works fine when connected to Ariel RS4200 modem bank. Ariel RS4200 settings are: (1) Phone Number: 727-9809 This is the dial-in number (2) Protocol: ISDN Choices are ISDN & RBS (3) Protocol Var: Nortel DMS-100 Choices are NI-2, AT&T 4ESS, AT&T 5ESS & Nortel DMS-100 (4) Line Coding: B8ZS Choices are AMI & B8ZS (5) Framing Format: ESF Choices are ESF, ESF-Suppression & D4 (6) LBO: 0dB Choices are 0dB, -7.5dB, -15dB, -22.5dB (7) CSU: ENABLE Choices are ENABLE & DISABLE I think HiPer DSP has setting numbers: 3, 4, 5 & 6 and I have set them up correctly. I have called Telco (Sprint) and they do not want to talk about it. I need help in determining which setting I am missing or entering wrong. I hope I get few suggestions because I plan to work tonight & tomorrow to fix this problem. Wish me good luck! Kirti Kirt Bajwa TIB Computer Systems Mountain City, TN 37683 Tel: (423) 727-3001 eMail: kbajwa(a)tib.com

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