February 2003 - USR-TC - mailman.xmission.com

RE: [USR-TC] can't connect to cosole for usr-tc 1000
by Joel - Fox Computers 24 Feb '03

24 Feb '03

OK - I should have been more specific. What does it say on the front of the chassis on the card you are trying to connect to? ie. Hiper Access Router Card, Hiper NMC, Network Management Card, etc. Thanks, Joel -----Original Message----- From: Ahsan Shariful [mailto:ahsansimon@yahoo.com] Sent: Monday, February 24, 2003 11:19 PM To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] can't connect to cosole for usr-tc 1000 Thanks for your reply. The device is USRobotics "Total Contorl Enterprise Network Hub" Thats what written on the device. I don't have any manual. I was told that it is a USR TotalControl-1000. Thanks you Ahsan Joel - Fox Computers <jfox(a)foxcomputers.com> wrote: I have no idea on the cable pinout. But I can help with the jumpers. What is the device? -----Original Message----- From: Ahsan Shariful [mailto:ahsansimon@yahoo.com] Sent: Monday, February 24, 2003 5:33 AM To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] can't connect to cosole for usr-tc 1000 Thanks for your reply. I'm novice in this field and I might have some mistakes. I would request you to verify what I've done. 1. I'm using a DB9 with RJ45 interface. So I've made a RJ45 to RJ45 cable. The connecting is as follows: 1-------------6 2-------------4 3-------------1 4-------------5 5-------------3 6-------------2 7-------------7 8-------------8 So the connection is "Console port of usr-tc":RJ45---RJ45:DB9 :"COM port of windows pc" And I have no idea about the jumper settings as this device is not a brand new one and I don't have any manual or accessories. I got a manual from the web. Thanks you. Waiting for your reply :-) Ahsan Simon Joel - Fox Computers <jfox(a)foxcomputers.com> wrote: The default for the hardware is usually 9600bps, 8-n-1. If that doesn't work, you can check jumpers on the card you are trying to connect to, but most-likely the cable made is not correct. -----Original Message----- From: Ahsan Shariful [mailto:ahsansimon@yahoo.com] Sent: Monday, February 24, 2003 2:42 AM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] can't connect to cosole for usr-tc 1000 Hi, I need to setup a usr-tc. Hyperterminal can't connect to usr-tc 1000. I'm using a custom cable RJ45 - DB9 ( i got the pinout from this mailing list). I tried with all bits/second (110 to 115200) and other setting as "8-None-1-Hardware". I can't figure out the problem. I don't have the null moded cables or any other cable provied with this hardware. Somebody please help :-) Ahsan _____ Do you Yahoo!? Yahoo! <http://rd.yahoo.com/finance/mailtagline/*http://taxes.yahoo.com/> Tax Center - forms, calculators, tips, and more _____ Do you Yahoo!? Yahoo! <http://rd.yahoo.com/finance/mailtagline/*http://taxes.yahoo.com/> Tax Center - forms, calculators, tips, and more _____ Do you Yahoo!? Yahoo! <http://rd.yahoo.com/finance/mailtagline/*http://taxes.yahoo.com/> Tax Center - forms, calculators, tips, and more

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RE: [USR-TC] can't connect to cosole for usr-tc 1000
by Joel - Fox Computers 24 Feb '03

24 Feb '03

I have no idea on the cable pinout. But I can help with the jumpers. What is the device? -----Original Message----- From: Ahsan Shariful [mailto:ahsansimon@yahoo.com] Sent: Monday, February 24, 2003 5:33 AM To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] can't connect to cosole for usr-tc 1000 Thanks for your reply. I'm novice in this field and I might have some mistakes. I would request you to verify what I've done. 1. I'm using a DB9 with RJ45 interface. So I've made a RJ45 to RJ45 cable. The connecting is as follows: 1-------------6 2-------------4 3-------------1 4-------------5 5-------------3 6-------------2 7-------------7 8-------------8 So the connection is "Console port of usr-tc":RJ45---RJ45:DB9 :"COM port of windows pc" And I have no idea about the jumper settings as this device is not a brand new one and I don't have any manual or accessories. I got a manual from the web. Thanks you. Waiting for your reply :-) Ahsan Simon Joel - Fox Computers <jfox(a)foxcomputers.com> wrote: The default for the hardware is usually 9600bps, 8-n-1. If that doesn't work, you can check jumpers on the card you are trying to connect to, but most-likely the cable made is not correct. -----Original Message----- From: Ahsan Shariful [mailto:ahsansimon@yahoo.com] Sent: Monday, February 24, 2003 2:42 AM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] can't connect to cosole for usr-tc 1000 Hi, I need to setup a usr-tc. Hyperterminal can't connect to usr-tc 1000. I'm using a custom cable RJ45 - DB9 ( i got the pinout from this mailing list). I tried with all bits/second (110 to 115200) and other setting as "8-None-1-Hardware". I can't figure out the problem. I don't have the null moded cables or any other cable provied with this hardware. Somebody please help :-) Ahsan _____ Do you Yahoo!? Yahoo! <http://rd.yahoo.com/finance/mailtagline/*http://taxes.yahoo.com/> Tax Center - forms, calculators, tips, and more _____ Do you Yahoo!? Yahoo! <http://rd.yahoo.com/finance/mailtagline/*http://taxes.yahoo.com/> Tax Center - forms, calculators, tips, and more

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RE: [USR-TC] disconnect after 30 seconds??
by Joel - Fox Computers 24 Feb '03

24 Feb '03

Is this on a Hiper ARC? If so, do this: Dialup to the chassis and start your ping going to keep it connected. telnet to the ARC. enter the command SHOW SESSION <your_username> This will show you the Idle timeout. If it's 30, which I suspect it will be, then you need to find where it's getting that from. You can do a MON RAD, then dialup and monitor for the user to see whether or not it's coming from the radius server during authentication. Just a couple suggestions. - Joel -----Original Message----- From: Mike Greene [mailto:mikeg@rockisland.com] Sent: Monday, February 24, 2003 10:14 AM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] disconnect after 30 seconds?? Hello List, Strange problem that just developed on one of our chassis, users will get disconnected after 30 seconds of inactivity. The only "idle timer" we have is via radius and that is 30 minutes I even removed that entry in our radius configuration and it is still happening. We have several POPs, all of them use the same Radius system, none of the other POPs are having this problem. If you have an active PING running you will not get disconnected, if you stop you will get dropped almost exactly 30 seconds later. Tried adjusting the "Default" users settings in the ARC from 0 to 1800 seconds (idle timer) and that didn't make any difference. Any other areas we could be looking at to determine what may be causing this? - Mike ------------------------------------------------ Rock Island Communications, Inc. (360)-378-5884 http://www.rockisland.com/ San Juan Islands, WA ------------------------------------------------ _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] What can happen if I reboot NMC?
by Joel - Fox Computers 24 Feb '03

24 Feb '03

Good point - never knew that - of course TCS 4.5 was available already the first time I laid hands on a TC Chassis. :-) -----Original Message----- From: Ronald Kushner [mailto:ron@glis.net] Sent: Monday, February 24, 2003 10:14 AM To: usr-tc(a)mailman.xmission.com Subject: Re: [USR-TC] What can happen if I reboot NMC? Joel - Fox Computers wrote: > > You should be fine - on several occasions I've pulled the NMC out of my chassis without any effect on my users. > > Technically, a chassis does not require an NMC to function. It's just a lot easier to manage with an NMC in it :-) Unless he has old NMC code, there was something a few years back that the NMC would reset all the modems in a chassis during boot. I think it was a 6.x.x version, don't remember since it's been so long ago. I think it was TCS 3.5's original HiPer NMC code. -Ron _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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Re: [USR-TC] What can happen if I reboot NMC?
by alex 24 Feb '03

24 Feb '03

Thank you all for help. Actually this TC is running TCS 4.3. I want to "Software reset" NMC. > > Joel - Fox Computers wrote: > > > > You should be fine - on several occasions I've pulled the NMC out of my chassis without any effect on my users. > > > > Technically, a chassis does not require an NMC to function. It's just a lot easier to manage with an NMC in it :-) > > Unless he has old NMC code, there was something a few years back that > the NMC would reset all the modems in a chassis during boot. I think it > was a 6.x.x version, don't remember since it's been so long ago. I think > it was TCS 3.5's original HiPer NMC code. > > -Ron > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] What can happen if I reboot NMC?
by Joel - Fox Computers 24 Feb '03

24 Feb '03

You should be fine - on several occasions I've pulled the NMC out of my chassis without any effect on my users. Technically, a chassis does not require an NMC to function. It's just a lot easier to manage with an NMC in it :-) - Joel -----Original Message----- From: alex [mailto:alex@wanex.ge] Sent: Monday, February 24, 2003 9:20 AM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] What can happen if I reboot NMC? I want to reboot NMC card. Will users connected to HiperDSP <-> HiperARC be disconnected or something "bad" happen? _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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disconnect after 30 seconds??
by Mike Greene 24 Feb '03

24 Feb '03

Hello List, Strange problem that just developed on one of our chassis, users will get disconnected after 30 seconds of inactivity. The only "idle timer" we have is via radius and that is 30 minutes I even removed that entry in our radius configuration and it is still happening. We have several POPs, all of them use the same Radius system, none of the other POPs are having this problem. If you have an active PING running you will not get disconnected, if you stop you will get dropped almost exactly 30 seconds later. Tried adjusting the "Default" users settings in the ARC from 0 to 1800 seconds (idle timer) and that didn't make any difference. Any other areas we could be looking at to determine what may be causing this? - Mike ------------------------------------------------ Rock Island Communications, Inc. (360)-378-5884 http://www.rockisland.com/ San Juan Islands, WA ------------------------------------------------

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What can happen if I reboot NMC?
by alex 24 Feb '03

24 Feb '03

I want to reboot NMC card. Will users connected to HiperDSP <-> HiperARC be disconnected or something "bad" happen?

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RE: [USR-TC] disconnect after 30 seconds??
by Joel - Fox Computers 24 Feb '03

24 Feb '03

Very wierd. No idea at all. -----Original Message----- From: Mike Greene [mailto:mikeg@rockisland.com] Sent: Monday, February 24, 2003 11:02 AM To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] disconnect after 30 seconds?? At 10:34 AM 2/24/2003 -0600, you wrote: >Is this on a Hiper ARC? If so, do this: > >Dialup to the chassis and start your ping going to keep it connected. > >telnet to the ARC. > >enter the command SHOW SESSION <your_username> > >This will show you the Idle timeout. If it's 30, which I suspect it will >be, then you need to find where it's getting that from. You can do a MON >RAD, then dialup and monitor for the user to see whether or not it's >coming from the radius server during authentication. > >Just a couple suggestions. Thanks Joel, Unfortunately that didn't reveal a smoking gun... The first session was without the idle timer specified in radius (notice the idle timeout is not shown in the first session). INFORMATION FOR SESSION mikeg Service Type: Framed Framed Protocol: PPP Session Timeout: 28800 Speed of Connection: Auto NAS IP Address: x.x.x.72 Login Service: Telnet Interface Name: slot:1/mod:22 Active Session ID: 18688388 Traffic Threshold: 0 Keep Alive Interval: 0 Framed IP Netmask: 255.255.255.0 MLPPP Fragmentation Threshold: 0 Framed Routing: None Framed Callback Identifier: 0 Framed MTU: 1500 Compression Algorithm: None Compression Reset Mode: Auto Receive Acc Map: 0 Transmit Acc Map: 0 Here is the 2nd session with the idle timer enabled in Radius, still get disconnected after 30 seconds though. INFORMATION FOR SESSION mikeg Service Type: Framed Framed Protocol: PPP Session Timeout: 28800 Idle Timeout: 1800 Speed of Connection: Auto NAS IP Address: x.x.x.72 Login Service: Telnet Interface Name: slot:1/mod:23 Active Session ID: 18756472 Traffic Threshold: 0 Keep Alive Interval: 0 Framed IP Netmask: 255.255.255.0 MLPPP Fragmentation Threshold: 0 Framed Routing: None Framed Callback Identifier: 0 Framed MTU: 1500 Compression Algorithm: None Compression Reset Mode: Auto Receive Acc Map: 0 Transmit Acc Map: 0 HiPer>> Very strange indeed! I think I'll reboot the chassis and see what happens. - Mike ------------------------------------------------ Rock Island Communications, Inc. (360)-378-5884 http://www.rockisland.com/ San Juan Islands, WA ------------------------------------------------ _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] can't connect to cosole for usr-tc 1000
by Joel - Fox Computers 24 Feb '03

24 Feb '03

The default for the hardware is usually 9600bps, 8-n-1. If that doesn't work, you can check jumpers on the card you are trying to connect to, but most-likely the cable made is not correct. -----Original Message----- From: Ahsan Shariful [mailto:ahsansimon@yahoo.com] Sent: Monday, February 24, 2003 2:42 AM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] can't connect to cosole for usr-tc 1000 Hi, I need to setup a usr-tc. Hyperterminal can't connect to usr-tc 1000. I'm using a custom cable RJ45 - DB9 ( i got the pinout from this mailing list). I tried with all bits/second (110 to 115200) and other setting as "8-None-1-Hardware". I can't figure out the problem. I don't have the null moded cables or any other cable provied with this hardware. Somebody please help :-) Ahsan _____ Do you Yahoo!? Yahoo! <http://rd.yahoo.com/finance/mailtagline/*http://taxes.yahoo.com/> Tax Center - forms, calculators, tips, and more

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