December 1999 - USR-TC - mailman.xmission.com

(usr-tc) HARM Beta
by dciresi＠defunct.ae.usr.com 23 Dec '99

23 Dec '99

Greetings all, As part of our TCS 4.0 project, we are scheduling a release of Hiper ARM (Access Router Manager) to work with HiPer ARC 5.0. The projected beta release for this software is Jan. 6, 2000. Prior to that date, we will be making available an "alpha" release of code. 3Com is looking for a handful customers who are interested in running this code in a test environment. The customer will be responsible for providing (via email) two or three updates on his or her success with the code. The alpha code is available immediately. Please respond directly to me. Thank you, Dominic Ciresi Network Engineer 3Com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Netserver problem
by Priscilla Eshun 23 Dec '99

23 Dec '99

I have a problem with my Netserver! what is hapenning to this netserver is that when I flash the configuration I still cannot enter it to reconfigure it. This is an 8port Netserver 8 V.34. I am using hyperterminal connected to my COM port! the configuration is okay with this! I just get a blank screen! Please help out!

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(usr-tc) DSP 2.0.60 & ARC 4.1.59
by Mark E. Levy 23 Dec '99

23 Dec '99

A few weeks ago, I upgraded my DSPs to 2.0.60 & my ARCs to 4.2.32. Almost immediately, I began to get complaints from users with either Kflex-only or 33.6 or slower modems that they had extreme difficulty connecting or staying connected. I downgraded the DSPs back to 2.0.19 & the ARCs to 4.1.59. I later heard from someone on the ISP-TECH list that he, too, had problems with that 2.0.60 & 4.2.32, and downgraded his ARCs to 4.1.59 but left the DSPs alone, and that solved his problems. I'd like to know if anyone else is running 2.0.60 with 4.1.59 without problems before I consider re-upgrading my DSPs (none of which are hardware rev 55) to get the alleged Rockwell fix. -- --------------------------------------------------------------------- Mark E. Levy, President FSINet, Inc. 800-827-6085 x202 847-753-6832 fax www.fsi.net mark(a)fsi.net --------------------------------------------------------------------- - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc)Disconnect User Problem
by Mark Thornton 23 Dec '99

23 Dec '99

We use the Vircom Radius product and have very good luck with it not getting the list out of sync with the chassis's. The new version that I haven't installed yet moves to snmp for faster performance and better reliability as indicated by Jeff. We no longer fight the simultaneous login battle, it has been on automatic for over a year now. Mark Thornton San Marcos Internet, Inc. 512-393-5300 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) NOTICE: HiPer DSP E1/R2 GA Release 2.0.20 (posting complete)
by Chuck Stace 22 Dec '99

22 Dec '99

3Com Customers, HiPer DSP E1/R2 GA Release 2.0.20 has been posted to the TotalService website ( http://totalservice.3com.com) and the Software Compatibility Matrix has been updated. This release supports environments requiring channelized E1 functionality (Also know as E1-CAS or E1/R2). For more information on the details of this Service Release, please reference the release notes. Both the code and release notes can be found on TotalService in either of the following locations: http://totalservice.3com.com/cgi-bin/w3com/start?totalservice+latest ( posted under Total Control Hubs ) or http://totalservice.3com.com/cgi-bin/w3com/start?totalservice+software ( search by Total Control Hubs : Hiper DSP) If there are any questions or concerns regarding this release, please contact 3Com Technical Support toll-free at 1-800-231-8770. If you are calling from an area not handled by this number, the TotalService website has contact information for other countries and regions. Please go to the TotalService website and click on 'Contacting Tech Support' for more information. Thank you and Happy Holidays, Chuck Stace CSO Customer Service Product Planning Chuck_Stace(a)3com.com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc)Disconnect User Problem
by Stainforth, Matthew 22 Dec '99

22 Dec '99

I've found that "disc user" from the ARC CLI will send an accounting STOP record, however, a "reset modem slot:x/mod:y" won't, thereby causing ghost records in the RADIUS tracking. It might be something to look out for if you try to reset the actual interfaces via SNMP. Matthew Stainforth || Technical Services Manager || BrunNet Inc. > -----Original Message----- > From: farber(a)admin.f-tech.net [mailto:farber@admin.f-tech.net] > Sent: Wednesday, December 22, 1999 1:24 PM > To: usr-tc(a)lists.xmission.com > Subject: Re: (usr-tc)Disconnect User Problem > > > I do.. snmp get the names from the ARC and the telnet session > to dico the > user. > > I wish I had the SNMP OID to reset a specific modem.... > > Paul Farber > Farber Technology > farber(a)admin.f-tech.net > Ph 570-628-5303 > Fax 570-628-5545 > > On Wed, 22 Dec 1999, Nicolas St-Pierre wrote: > > > > > > > farber(a)admin.f-tech.net wrote: > > > > > > I use a similiar setup via a web page (php3/snmp to list > users, time on, > > > ip, slot etc) then a simple perl script usig Net::Telnet > to disconnect > > > users passed to it via a list. Works well. Plus a human > get the final > > > say if a person get booted. > > > > > Why wouldn't you use SNMP to disconnect users as well? > Seems easy > > enough if you already list users per interface to see who's > on. I use a > > snmpset of .1.3.6.1.4.1.429.4.10.1.1.27.interface# with the string > > "RESET" and the user's gone. > > > > Just a thought, > > > > Nick > > > > -- > > Nicolas St-Pierre > > Systems Engineer > > Internet Access Solutions Ltd. > > Tel (905) 469-4953 > > Fax (905) 469-4954 > > > > - > > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > > with "unsubscribe usr-tc" in the body of the message. > > For information on digests or retrieving files and old > messages send > > "help" to the same address. Do not use quotes in your message. > > > > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc)Disconnect User Problem
by bert.f＠pacific.net.ph 22 Dec '99

22 Dec '99

Good day, Any one having problems with disconnecting users in TC? While i'm on the command prompt, i do a "disconnect user xxx" and it doesn't disconnect user at tha time you have to issue a series of same command before you will be prompting "CLI - user not found." i'm doing this because of simultaneous username that are logged in. Although we a script in killing simultanoues login, i found out that its having a long delay of disconnecting the user sometimes. Did any any one encountered this kind of problem? Thanks Herbert Frias Pacific Internet, Philippines Tel: (632) 637-1700 3rd Floor, Taipan Place Fax: (632) 636-4604 Emerald Avenue, Ortigas Center email: bert.f(a)pacific.net.ph Pasig City, 1605 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc)Disconnect User Problem
by Mark Thornton 22 Dec '99

22 Dec '99

The danger is if there is any problem in the reporting of accounting packets to the radius server, or if the radius server is offline for a few minutes, the logoffs may be missed. In that case the radius would deny access even though the client had dropped offline. The later versions of the software we use had several features to combat this. First, if another user logged in using the same port as on open session the system closed it because it obviously was disconnected. Second, we lengthened out the retry interval on accounting packets as well as the number of retries. Theoretically our radius could be down for 20+ minutes and still receive the accounting packets and resynchronize when it started back up. Of course if your radius is down for 20+ minutes... Mark Thornton San Marcos Internet, Inc. 512-393-5300 -----Original Message----- From: Mark E. Levy <mark(a)fsi.net> To: usr-tc(a)lists.xmission.com <usr-tc(a)lists.xmission.com> Date: Wednesday, December 22, 1999 9:27 AM Subject: Re: (usr-tc)Disconnect User Problem >Im what way? Our radius server does this very nicely. It simply keeps >a running list of all logged-in users. When a login is attempted, it >checks the list to see if there is already an entry for that username. >If there is, and that user is not permitted multiple logins, an >access-reject is returned to the ARC. Works great and has never made a >mistake. > >Jeff Mcadams wrote: > >> But then I think about the RADIUS server trying to keep track of the >> state on all the Arc's think of that as being very error prone. :) > >-- >--------------------------------------------------------------------- >Mark E. Levy, President >FSINet, Inc. >800-827-6085 x202 >847-753-6832 fax >www.fsi.net >mark(a)fsi.net >--------------------------------------------------------------------- > >- > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc)Disconnect User Problem
by Mark Thornton 22 Dec '99

22 Dec '99

www.vircom.com Mark Thornton San Marcos Internet, Inc. 512-393-5300 -----Original Message----- From: Marius Kirschner <marius(a)agoron.com> To: usr-tc(a)lists.xmission.com <usr-tc(a)lists.xmission.com> Date: Wednesday, December 22, 1999 9:25 AM Subject: RE: (usr-tc)Disconnect User Problem >Where can one get Vircom Radius? > >---Q > >> -----Original Message----- >> From: owner-usr-tc(a)lists.xmission.com >> [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Mark Thornton >> Sent: Wednesday, December 22, 1999 9:48 AM >> To: usr-tc(a)lists.xmission.com >> Subject: Re: (usr-tc)Disconnect User Problem >> >> >> We use the Vircom Radius product and have very good luck with it >> not getting >> the list out of sync with the chassis's. The new version that I haven't >> installed yet moves to snmp for faster performance and better >> reliability as >> indicated by Jeff. We no longer fight the simultaneous login >> battle, it has >> been on automatic for over a year now. >> >> Mark Thornton >> San Marcos Internet, Inc. >> 512-393-5300 >> >> >> >> >> - >> To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" >> with "unsubscribe usr-tc" in the body of the message. >> For information on digests or retrieving files and old messages send >> "help" to the same address. Do not use quotes in your message. >> > >- > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) NT dns and HARC 4.2.29/32
by Scott Boggs 22 Dec '99

22 Dec '99

I was running HARC 4.2.29 and Winnt DNS servpack 3. Today I upgraded NT to sp6a. The TC completely freaked out. Default route disappeared, could not find any way to add it back. Kept saying "gateway IP is not in local network", but all devices are in the same ether switch. All dial in calls were dead in the water, no routing what so ever. Upgraded to HARC 4.2.32. Did not fix problem. Fell back to WinNT sp3. Did not fix problem. I had to rebuild the Harc config from scratch. question--- I still need to upgrade NT to sp6a. Does anyone know of any reason why this might have happened? Any similar experiences/co-incidences? Dare I try the NT upgrade again? I am now on HARC 4.2.32. Thanks, Scott Boggs LAN/WAN Administrator United Bank Zebulon Georgia - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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