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Connection - speed issue
by Jim Mc Cay 23 Apr '03

23 Apr '03

Hello, I'm hoping that and can get some input on a current project that my company is working on. We are in the process of converting are 5 quad-analog/digital v.32 total control modems and chassises to one newer total control chassis running all Hiper dsp 24 port modem cards and hiper arc routers and hiper nmc. I have the new chassis setup and working. I can dial in and connect and get out to the web. My problem is the customers that live close to our building can connect faster than 33.6 which is a good thing, but customers who live further out, connect at speeds of 28.8 or 26k or even slower. Those customers who connect slower when dialing in to this new modem pool, could connect at 31.2 or 28.8 when dialing in to the older v.34 quad analog chassises. My question is why do I have a down grade in speed moving up to newer faster equipment? Now the quad analog/digital v.34 modems have pots lines connected to the back of them. The hiper dsp cards have T1's connected to them for providing dial tone. Info on the chassises with the quad modems: 15 cards in each chassis quad analog/digital v.34 software version 6.1.86 Note: pots lines connected to back of cards not T1 lines 1 - Net Server card software version 3.8.1 20mb dram 2mb flash ram 1 - Network Mgmt card software ver 6.0.9 20mb dram 2mb flash ram Info on newer Total control chassis: 14 - High-density 24 channel hiper dsp cards software ver 3.5.12 Dram 8mb flash ram 2mb 2 - Hiper Arc Router cards software ver 5.3.3 dram 131mb flash ram 16mb 1 - Hiper NMC card software ver 8.7.3 dram 131mb flash ram 62mb Now, I do have v.92 enabled on the newer chassis and I've tried turning it off but the only difference with it off is, users seem to be able to login faster when they first dial up. The connection rate does not improve or degrade any. Again, how can I get my customers who are able to dial in to the older total control chassises and connect at 31.2 , dial in to the new chassis and connect at the same speed or better. Any help would greatly be appreciated. Thanks, jim

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Empty Hiper Chassis Anyone?
by sky1 23 Apr '03

23 Apr '03

I have (5) Blue Labeled Hiper Chassis that I'd like to get out the door. They don't have any Hiper cards in them. They DO have (2) 130 Amp AC power supplies in them and the fan tray. Very nice cosmetic condition. $300.00 each if interested. Thanks, Shannan Young SouthWest Data Technology, Inc. 972-739-7010 972-739-7013 (Fax) sky1(a)airmail.net www.swdt.com

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Wrong AcctSessionTime
by Md. Sifat Ullah Patwary 23 Apr '03

23 Apr '03

Dear List, Yesterday I configured a NETServer/16 V.34. Its working fine. But I found a problem with it. Its not giving acctsessiontime RADIUS correctly to its radius server. Everyting is correct except this. I tried to find the exact time elapsed by users second and found that no one is accurate. NETServer/16 is giving every entry wrong. Here is a result of query wich gives exact time (AcctStopTime-AcctStartTime) Vs. AcctSessionTime. I have more 2 Terminal Server one from PortMaster II and another is Cyclades PR3000. These two are giving the reading correctly but NETServer/16 is not. mysql> select acctstarttime,acctstoptime,unix_timestamp(acctstoptime)-unix_timestamp(accts tarttime) min,acctsessiontime sec from radacct where nasipaddress='2x.18x.2x.1x' and acctsessiontime>5000 limit 10; +---------------------+---------------------+-------+------------+ | acctstarttime | acctstoptime | min | sec | +---------------------+---------------------+-------+------------+ | 2003-04-22 21:54:47 | 2003-04-22 23:20:15 | 5128 | 6200 | | 2003-04-22 21:56:30 | 2003-04-22 23:16:15 | 4785 | 5502 | | 2003-04-22 22:31:22 | 2003-04-22 23:49:15 | 4673 | 5405 | | 2003-04-22 22:52:26 | 2003-04-23 02:37:23 | 13497 | 34748 | | 2003-04-22 23:50:52 | 2003-04-23 01:25:19 | 5667 | 6732 | | 2003-04-23 00:36:33 | 2003-04-23 03:05:21 | 8928 | 31606 | | 2003-04-23 01:26:35 | 2003-04-23 01:32:50 | 375 | 20208 | | 2003-04-23 13:26:16 | 2003-04-23 13:30:27 | 251 | 2147483647 | +---------------------+---------------------+-------+------------+ 8 rows in set (0.01 sec) NAS '2x.18x.2x.1x' is NETServer/16 V.34 I like to know what I did wrong/ whats the way to fix the problem. Sifat

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RE: [USR-TC] Dell Modem Not connecting to TC
by Joel - Fox Computers 22 Apr '03

22 Apr '03

Mike, Just an FYI - I'm running EXACT same config as you, and just had a customer with a Dell and a BCM V.92 modem in here with no problems at all. Wierd. I know for a fact I'm running exact same everything as you and not having any problems with them at all. Don't know what that would be. - Joel -----Original Message----- From: Mike Adkins [mailto:tci@glis.cc] Sent: Tuesday, April 22, 2003 2:41 PM To: Discussion relating to the 3Com/US Robotics Total Control modemsystems. Subject: [USR-TC] Dell Modem Not connecting to TC Hello, Any idea why dell modems are unable to connect to the TC's modem model is BCM V.92 56k Voice Modem Have had several Dell computers unable to connect since we switched to the TC Thanks Mike

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TCM
by Rogerio 22 Apr '03

22 Apr '03

Someone has the latest TCM for Windows ?? or where i can found to donwload? []´s

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TC1000 looking for a consultant (small ISP in VT)
by David Covell 22 Apr '03

22 Apr '03

HI, Calls out to Joel, thanks all for the references! David --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com) Version: 6.0.470 / Virus Database: 268 - Release Date: 4/8/2003

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RE: [USR-TC] Problem with HiperDSP card
by SWujek＠solunet.com 22 Apr '03

22 Apr '03

Hi Scot, We see this a lot on Hiper DSP cards when they fail. Try the Z-Modem procedure through the console port to reload code to it and see if that works. Most of the cards we see like this have to be sent back to 3Com for repair. Thanks, Steve Solunet TAC -----Original Message----- From: Scot Desort [mailto:scot@njaccess.net] Sent: Tuesday, June 04, 2002 10:09 AM To: usr-tc(a)lists.xmission.com Subject: [USR-TC] Problem with HiperDSP card I have a HiperDSP card in a TC chassis that appears to have failed over the weekend. The RN/FL light was red, and the FOURTH utilization bar LED from the bottom was AMBER. I moved the card to another slot, and it worked OK for 2 days, and failed again. I left the card unplugged overnight, and plugged it back into the same slot this morning. It is now working again. But obviously something is wrong. I know that a red RN/FL is no good, but does the 4th utilization bar being amber mean anything? Any tests or settings I should check while the card is in an operational state? Not ever having a DSL go bad on me, what is the best course of action -- attempt to have Commworks repair it, replace it with a used card, ??? Card is about 2.5 years old. Thanks, Scot _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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OT: Internet Tutorial?
by Joel - Fox Computers 22 Apr '03

22 Apr '03

Sorry for the OT, but since most of you are experienced in the ISP business, thought I'd ask anyway. I get a lot of users, particularly older users, who signup and then say "How do I use it?" I would like to be able to provide them some sort of simple instructions. Anyone have any simple "here's how to use the Internet" instructions I could pilfer and reprint for my users to help them get started? Thanks, Joel

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Calling-Station-Id not found
by Anil 22 Apr '03

22 Apr '03

Hi, Can anyone help me how to enable Calling-Station-Id on TC-1000, since it is not displayed other than one 30 Channel High Density Modem. Regards Anil

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RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT)
by matthew＠the-spa.com 21 Apr '03

21 Apr '03

contact joel fox from fox computers, he is on this list. he has helped us a bunch of times. matthew ---- Original Message ---- From: dcovell(a)vtlink.net To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT) Date: Mon, 21 Apr 2003 12:19:20 -0400 > >Hello, >We recently replaced our TC1000 with a newer model. The goal to >upgrade so >we can offer V.92 and perhaps to eliminate some hardware failure >trends that >we were seeing on the old box. > >Now that the newer chassis is installed we are seeing connection >success >rate falling and are not understanding the V.92 modem process. Our >techs >have reached their limits. We suspect that the box is trying to >fullfil >V.92 requests but something is wrong in our configuration and causing >that >V.92 attempt to degrade the users experience (slower connection) then >when >we only offered V.90... > >Small Rural VT ISP > >Is there an experienced user on this list that can be contracted for >remote >review of our configuration and perhaps optimising/troubleshooting >our Total >Control? > >Naturally we would need a few references before we 'open the door' on >a >remote connection. > >Thank you, >David Covell >--- >Outgoing mail is certified Virus Free. >Checked by AVG anti-virus system (http://www.grisoft.com) >Version: 6.0.470 / Virus Database: 268 - Release Date: 4/8/2003 > > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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