- USR-TC - mailman.xmission.com

Problem with old interfaces (Quad Digital V.34 Modem)
by Sergey 11 Dec '04

11 Dec '04

Hello. I have a strange problem with old interfaces (sl 2 to 8). HiPer ARC defines their presence : HiPer>> li chass Slot Owner Description Ports Type Console 1 YES Primary Rate T1 NAC 0 DYNAMIC NO 2 YES Quad Digital V.34 Modem 4 DYNAMIC NO <skip> 8 YES Quad Digital V.34 Modem 4 DYNAMIC NO 9 YES --EMPTY-- 0 STATIC NO 10 YES --EMPTY-- 0 STATIC NO 11 YES 30 Channel High Density Modem 30 DYNAMIC YES 12 YES --EMPTY-- 0 STATIC NO 13 YES --EMPTY-- 0 STATIC NO 14 YES --EMPTY-- 0 STATIC NO 15 YES --EMPTY-- 0 STATIC NO 16 YES HiPer Access Router NAC 0 DYNAMIC NO But all interfaces in Operation Status Down mode: HiPer>> li int INTERFACES Interface Oper Admin Name Status Status SLOT:11/CON:1 Up Up eth:1 Down Up eth:2 Up Up internal Up Up loopback Up Up slot:2/mod:1 Down Up slot:2/mod:2 Down Up <skip> slot:8/mod:3 Down Up slot:8/mod:4 Down Up slot:11/mod:1 Up Up slot:11/mod:2 Up Up <skip> slot:11/mod:29 Up Up slot:11/mod:30 Up Up All indicators on TC is "green". Calls from telco come on to the device and I see allocations of modems on indicators of Quad Modem cards. Somebody can help with ideas ? -- Regards, Sergey

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Call Logs
by Dev 07 Dec '04

07 Dec '04

Hello all, What is the best way to get a log of calls. I am using the the TCM but would like to get a report... I can access the ARC but have a hard time connecting to the DSP card. I am looking for the date/time of connect and duration as well as any other good data like modem speed and protocol. ---------- UMPA Brian C. Doyle Director, Internet Services United Merchant Processing Association <http://www.umpa-us.com>http://www.umpa-us.com 1-800-555-9665 ext 212

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Looking for Any Experts that can help.
by Rodney Rindels 07 Dec '04

07 Dec '04

Were inherited a couple of TC-1000's. We have some basic stuff configured, and now we are at the point of needing help in more of a consultative role. Contact me at the email I sent this with if you are and expert and would like to help us out. Please include rates, and contact information Thanks, Rodney Rindels CIO

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ARC stopped responding to SNMP
by Adam Barnhill 07 Dec '04

07 Dec '04

Anybody aware of the cause or fix for a HiperARC that stops responding to SNMP? Running TCS 4.5 on HiperARC and HiperNMC. I have deleted and recreated the snmp communities and changed the status to RO/RW/ADM with no change. I am using Getif 2.2 to query the ARC. The HNMC is properly responding, however it was reseated previously. I would normally just reseat the ARC, but in this case that's a last resort. Any other ideas? Is there a way to restart the snmp service? -- Adam Barnhill

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Anyone looking for MultiSpan 96 port modem cards?
by Stephen Rivera - WRCA.Net 03 Dec '04

03 Dec '04

Had a deal that customer pulled out of. In stock I have 8 of the MultiSpan 96 port modem card set. PN# 3C0504222-00 I can sell individual cards or make latest bundle that would include. Chassis dual 130A 333NMC ARC MultiSpans (Upto to 8 that I have in stock) Also can add Egdeserver Pro to bundle if your use them. Let me know if your interested. Will cut you a deal :) Also always have qty of Hiper DSP's at $50ea, Hiper ARC's at $100 Steve Rivera WR Consultant Associates, Inc. Dir: 732-833-2111 x102 IM: srivera711 www.wrca.net Providing Network Hardware Since 1981.

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RE: [USR-TC] VLAN Support
by David Hicks -- Student 30 Nov '04

30 Nov '04

Not sure if you are asking what kind of card or what kind of VLAN? We already have the original HiPer ARCs. But I don't see where they support VLANs (802.11q also known as QTrunks). Do they? What about the newer version of the HiPer ARC? David -----Original Message----- From: usr-tc-bounces+dgh1=students.uwf.edu(a)mailman.xmission.com on behalf of Lewis Bergman Sent: Tue 11/30/2004 2:45 PM To: Discussion relating to the 3Com/US Robotics Total Control modemsystems. Cc: Subject: Re: [USR-TC] VLAN Support David Hicks -- Student said: > Does either the HiPer-ARC or HiPer-ARC2 on a Total Control 1000 support > VLANs? Yes, what kind do you want? -- Lewis Bergman Texas Communications 4309 Maple ST. Abilene, TX 79602 325-695-6962 ext 115 _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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VLAN Support
by David Hicks -- Student 30 Nov '04

30 Nov '04

Does either the HiPer-ARC or HiPer-ARC2 on a Total Control 1000 support VLANs? David

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HipER ARC L2TP Issues
by Jamie Orzechowski 30 Nov '04

30 Nov '04

Hello .. I am trying get setup LT2P on the ARC so ALL calls are tunneled to our Nortel Shasta. I have done "set tunnel user default type l2tp" and this works. The issue is that it will first authenticate the user in radius, then it will forward the sessio nto the LAC which then authenticates the user again. I do not want to the ARC to authenticate the user. It should simply connect the tunnel and then the LAC should authenticate. I have tried disabling radius, authentication but it will not accept the call when this is done. any ideas? ------------------------------------- Jamie Orzechowski - CCNA RipNET Ltd. System/Network Administrator Tel.: 613-342-3946 x294 Cell.: 613-802-1667 THIS MESSAGE IS INTENDED ONLY FOR THE ADDRESSEE, IT MAY CONTAIN PRIVILEGED OR CONFIDENTIAL INFORMATION. ANY UNAUTHORIZED DISCLOSURE IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS MESSAGE IN ERROR, PLEASE NOTIFY ME IMMEDIATELY SO THAT I MAY CORRECT MY INTERNAL RECORDS. PLEASE THEN DELETE THE ORIGINAL MESSAGE. -------------------------------------

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Reflashing a defunct HiPer NMC
by Ben Winslow 29 Nov '04

29 Nov '04

I realize this list is practically dead, but I'm hoping that someone who can help me out is still subscribed and lurking. I'd like to apologize in advance for being so long-winded here, but I've played the opposing roles often enough that I'd much rather give too much information than too little. If you're in a hurry, you can probably safely skip paragraph 2, 3, and 5. On with the story... I recently inherited a 17-slot 3Com/USR/CommWorks/UTStarcom/Whatever TC1000 chassis, including a HiPer NMC and some software updates that hadn't been uploaded to the cards. I've never maintained a 3Com RAS before, but I had access to a couple of other systems similar to this one, which I used to familiarize myself. After a bit of hair pulling, I finally managed to make a console cable that this system liked (the HiPer cards seem to be extremely picky about the way the flow control pins are wired.) Shortly afterwards, I had the HiPer ARC and NMC working well enough to be able to telnet to the ARC and use the TC manager with the NMC. This TC was already configured, but poorly, so my plans were to upgrade the software on all of the cards and return all of the software to the factory defaults (or as close as possible), so that I could start configuring the TC anew. Long story short, all of the DSP cards and the ARC upgraded fine, but the NMC upgrade (it had to be the NMC, of course) failed. I now get absolutely nothing on the serial console (port 1), and the NMC does nothing but sit around blinking the green Run/Fail LED after it POSTs. I've researched this a bit in hopes of finding a solution on my own, but so far I haven't really had any luck. No BIOS initialization message is sent over the serial console, so it's not unsurprising that sending AT{Z}/AT{ZF} has no effect. Several documents mention the use of PCSDL to re-flash the card, but I suspect PCSDL just issues AT{Z} and does the ZMODEM upload for the user. Even if it doesn't, the only firmware I have is a .DMF, not a combo .NAC/.SDL. I'm assuming that using PCSDL to revive this thing isn't going to work, based on the following: the NMC no longer emits ANYTHING when starting up, the firmware I have isn't in the proper format, and I can't find any information suggesting that PCSDL is usable with this NMC. I'm not 100% sure which model this NMC is, or I'd already have given more info on it. Unfortunately, I'm going by memory here, since I don't have access to the card at the moment, and I (obviously) can't poll it via SNMP. I'm *pretty* sure it's the 486 NMC (as it has a 486 PhoenixBIOS sticker on one of the chips, although not the one I think is the BIOS.) The CPU itself has a heatsink that appears to be attached with thermal epoxy, and the flash and RAM SIMMs are parallel to the DIP switches and the front of the board. If the aforementioned TC boxes are any indication of what's in this one (which was originally at the same location), the hardware revision of this NMC board is either 2.0 or 3.0, and the version of the NMC software that was being uploaded (8.6.3) should work fine. If anyone has any suggestions or ideas, I'd absolutely love to hear them. So far I haven't had much luck, and I'm hoping someone has some clues, as I'd love to get back to work on setting this thing up. The current "plan of last resort" is to take a spare NMC that we have at a moderately distant POP (which is hopefully of the same spec), use the flash SIMM on that to boot the dead NMC, swap the flash SIMMs while the card is hot, and use the in-memory firmware to re-flash the SIMM from the dead board. While this method SHOULD work, it's a terribly nasty approach that I'd prefer to avoid (not to mention the trip to fetch the other NMC, which I'm not even entirely sure is the same model.) Thanks, -- Ben Winslow <rain(a)bluecherry.net>

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Re: [USR-TC] DSP Cards
by Sherwin T 25 Nov '04

25 Nov '04

yes, it has daughter card w/ pn 35-001914. I'm just wondering if this could help me to resolve the problem of sudden reset of the DSP card. -sherwin On Wed, 24 Nov 2004 11:43:39 -0500, Stephen Rivera - WRCA.Net <steverivera(a)wrca.net> wrote: > does your 1914 card have a daughtercard on it? > If not it may not support all 30 channels. > Let me know. I am curious. > > > > > At 11:36 AM 11/24/2004, you wrote: > >Hi! > > > >We have NAC cards w/ PN# 69-001914-00 and based on the products list > >this card is intended for T1/PRI. > > > >Yet we tried to upgrade the OS of the NAC to support the E1R2 link and > >it was successfully upgraded and also, we set the port to 30 channel. > >Right now this card is in operational. > > > >My question is, does any issues or problem may arise in the future on > >what we did? > > > >Would appreciate any suggestion. > > > >Thanks in advance. > > > >Sherwin > > > >_______________________________________________ > >USR-TC mailing list > >USR-TC(a)mailman.xmission.com > >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > >

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