- USR-TC - mailman.xmission.com

RE: (usr-tc) Foreign Country
by Colin Wantling 30 Mar '00

30 Mar '00

Jeff, Some of the latest PCMCIA modem cards have a utility to choose country easily from the desktop. I have used an ActionTec V90 FM560LKI successfully in various countries in Europe and Asia. Don't have to bother your head what it's doing or what init codes it's using! Colin > Everyone, > > We have a customer who has a laptop and travels a lot to foreign > countries. He dials (or at least attempts to) us via AT&T USA direct > where he dials an access numebr in the foreign country and then once he > gets the prompt tone he dials us. He has a 3Com Noteworthy PCMCIA modem > card. He has yet to be able to get this work work anywhere other than > the US and Canada. At this point it appears the PCMCIA card is looking > for US dialtone and not foreign country dialtone. As soon as he clicks > connect in DUN he sees it try for about a second and then it immediately > disconnects. He says he never hears dialtone come up. Has anyone seen > this before ? He says the dialtone is different from country to country. > I am thinking we need to add X0 in the DUN extra settings option to > disable dialtone detection within the modem itself. Thoughts ? > > > Jeff Binkley > ASA Network Computing > > CMPQwk 1.42-21 9999 > > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc) Foreign Country
by Sonny Ruiz 30 Mar '00

30 Mar '00

I travel a lot around the world with my MegaHerzt PCMCIA (had several of them and also the old 3Com PCMCIA LAN+Modem) and I never had that type of problems except in Germany, France and England, which uses different plugs for phones. But once you configure the modem for the correct country, that also goes away. In the other countries in Latin America, Europe, Asia and Australia I just plug my modem to the telephone outlet in my hotel room and dial using AT&T to the US and then to my ISP. Usually when I don't get dial tone is because I'm using the wrong outlet. Dial tones in hotels are usually the same that you get in the US. That might be different if he is dialing without going through a PBX. In that case, uncheck Wait for dialtone in DUN and see if it goes. But most countries use the same dial tone as the US. Sorry I can't be of further assistance. Sonny >From: jeff.binkley(a)asacomp.com (Jeff Binkley) >Reply-To: usr-tc(a)lists.xmission.com >To: usr-tc(a)lists.xmission.com >Subject: (usr-tc) Foreign Country >Date: Wed, 29 Mar 2000 21:30:07 -0500 > >Everyone, > >We have a customer who has a laptop and travels a lot to foreign >countries. He dials (or at least attempts to) us via AT&T USA direct >where he dials an access numebr in the foreign country and then once he >gets the prompt tone he dials us. He has a 3Com Noteworthy PCMCIA modem >card. He has yet to be able to get this work work anywhere other than >the US and Canada. At this point it appears the PCMCIA card is looking >for US dialtone and not foreign country dialtone. As soon as he clicks >connect in DUN he sees it try for about a second and then it immediately >disconnects. He says he never hears dialtone come up. Has anyone seen >this before ? He says the dialtone is different from country to country. >I am thinking we need to add X0 in the DUN extra settings option to >disable dialtone detection within the modem itself. Thoughts ? > > >Jeff Binkley >ASA Network Computing > >CMPQwk 1.42-21 9999 > > >- > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. ______________________________________________________ Get Your Private, Free Email at http://www.hotmail.com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Foreign Country
by jeff.binkley＠asacomp.com 29 Mar '00

29 Mar '00

Everyone, We have a customer who has a laptop and travels a lot to foreign countries. He dials (or at least attempts to) us via AT&T USA direct where he dials an access numebr in the foreign country and then once he gets the prompt tone he dials us. He has a 3Com Noteworthy PCMCIA modem card. He has yet to be able to get this work work anywhere other than the US and Canada. At this point it appears the PCMCIA card is looking for US dialtone and not foreign country dialtone. As soon as he clicks connect in DUN he sees it try for about a second and then it immediately disconnects. He says he never hears dialtone come up. Has anyone seen this before ? He says the dialtone is different from country to country. I am thinking we need to add X0 in the DUN extra settings option to disable dialtone detection within the modem itself. Thoughts ? Jeff Binkley ASA Network Computing CMPQwk 1.42-21 9999 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) how to do SNMP disconnects?
by Aaron Nabil 29 Mar '00

29 Mar '00

I'm banging my head against the wall on this SNMP disconnect problem. I want to be able to do a disconnect via a single "set" that is indexed via session-id or username and session-id. There are two good candidates. The best one is usrUserMan.usrUserManGroup.usrUserManActiveSessionTable.uumActiveSessionEntry.uumActiveSessionAction which works when you hand it the session ID it's looking for. Unfortunatly, the session-ID it's looking for is "off" by some, small, random, unpredicatable number compared to the Radius Session-ID, and you can only learn this bad sesion-ID by doing a "get" to discover it's corrupted value, which would be as slow as what I'm doing now. The other candidate is usrUserMan.usrUserManGroup.usrUserManVTSTermTable.usrUserManVTSTermEntry.usrUserManVTSTermAction which has the advantage that it's Session-ID always matches what's in the Radius accounting records, but the problem is I've never been able to make it work. In fact I use this table now to verify the user is still online before I go whack the modem. So my choices are one that works, but can't be used beacause it's of random noise in the session-id, or one that has perfectly matching session-ids but I can't figgure out how to make it work. If I buy a support contract, is this something that 3COM would answer or fix? -- Aaron Nabil - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Routing traffic from certain IPs
by Mike Wilker 28 Mar '00

28 Mar '00

I have a few users that use a private IP pool to get their IP address, and I was wondering if there was a way to route traffic from them out the second ethernet interface. Thanks. Mike Wilker Director of Network Operations Local Link, Inc.

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(usr-tc) Mac Airport problem
by John Mies 28 Mar '00

28 Mar '00

I have a customer that started using a Mac AirPort with an iMac. She couldn't connect to my TC chassis, but was able to connect to a Portmaster. Anyone else experienced this? John Mies John Mies Illinet.com http://www.illinet.com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) telnet access
by Michael DeMan 27 Mar '00

27 Mar '00

Hi, Pardon me for asking such a simple question, but I've completely forgotten how to enable telnet access to a HiperARC card. I spent quite some time fiddling around with the HiperMgr application but still cannot seem to get telnet enabled. I'm now worried that I've enabled telnet somehow for dialup clients too. Does anybody out there know what I need to do to turn telnet on for management via the ethernet port? Also, how can I look at the settings to make sure I don't accidentally have it enabled for dialups? Thanks ahead of time, - Mike - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) explanation of options needed please
by Greg Owens 27 Mar '00

27 Mar '00

Would someone be so kind as to explain what the difference is between "connect attempt failure" and "incoming connection failed" statistics that are found under modem events in the TCM. I show 0 connect attempt failures on any of my cards but about a 3 to 5% incoming connection failed ration when compared to calls taken. Is this normal or should I be alarmed. I see about the same ratio on all 13 of my cards. And lastly under the "management bus failure" option I will see 1 or 2 on about 10 of my cards but the error is always on modem 1 of that span. Is this normal? Thanks for any help in explaining these options. Greg Owens Magnolia Internet Services http://www.magnolia-net.com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Webramp not dropping line
by System Administrator 27 Mar '00

27 Mar '00

Hi all, Have a problem with a customer's webramp not disconnecting anymore. Here's the response from webramp: > I've taken a look at your tracedump and it looks like what is happening is > that the ISP is sending an ICMP packet to the webramp and the webramp is > responding to that. The source address is 208.47.232.2 and the > destination > address is 208.47.232.213. > Your ISP should be able to disable and/or block this packet from reaching > you. > > > Dennis Hemken > Ramp Networks > Customer Support Engineer > 888-RampNet > Well, the 208.47.232.213 is an IP from the pool, and 208.47.232.2 is one of the HiperArc's. Why would my HiperArc's be pinging my dialup clients? __________________________________ Justin Ellison System Administrator InternetUSA sysadmin(a)nebi.com http://nebi.com 800-603-3502 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) V.42 selective reject
by Antonio Querubin 26 Mar '00

26 Mar '00

I've just loaded the Hi-Per DSP firmware version 2.0.51 into one of our TCS hubs for testing. In older versions of the firmware (I think 3 or so versions prior to this one), the default setting for V.42 Selective Reject was disabled. However, newer versions of the firmware including this most recent one have it enabled by default. The docs indicate it benefits modems and phone lines experiencing some packet loss. However, up till now, we disabled V.42 Selective Reject explicitly just to ensure the same behaviour on our TCS with previous versions of the firmware. We even disabled it on the quad-modem cards for the same reason. This time we're leaving the default setting alone (enabled) but I'm wondering if this might be opening us up to increased problems with customers running older modems. I haven't yet noticed any mention of this feature on the lists or in the archives so I thought I'd ask directly. Has anyone run into problems with using V.42 Selective Reject on the quad-modem cards (version 6.1.6) and/or the HiPer DSP modem cards (version 2.0.81 or 2.0.51)? If so, what percentage of users were affected? What kinds of modems were most susceptible to problems, if any at all? Antonio Querubin - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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