Hello,
Can anyone on the list interpret these error messages? Our telco
reports that the chassis is rejecting all calls offered to it.
18:24:31, Facility "GWC Modem Driver", Level "UNUSUAL"::
GWCMDM_AL,slot:7/mod:25 TAPI_OPEN failed, retrying
At 18:24:31, Facility "GWC Modem Driver", Level "UNUSUAL"::
GWCMDM_AL,slot:7/mod:23 TAPI OPEN failed
At 18:24:31, Facility "GWC Modem Driver", Level "UNUSUAL"::
GWCMDM_AL,slot:7/mod:23 TAPI_OPEN failed, retrying
The DSP also reports
Span1 Modem Not Available Count is: 2
Does this mean that the chassis is failing to get control of the
DSP's?
The operational status of each modem is listed as down when doing a
list interfaces on the ARC.
E.g:
Interface Oper Admin
Name Status Status
slot:1/mod:1 Down Up
slot:1/mod:2 Down Up
etc for all the slots.
Line status parameters reported by the DSP are normal:
NO ALARM = TRUE
RCV FAR END LOF = FALSE
XMT FAR END LOF = FALSE
RCV AIS = FALSE
XMT AIS = FALSE
OUT OF FRAME = FALSE
LOSS OF SIGNAL = FALSE
LOOPBACK STATE = FALSE
T16 AIS = FALSE
RCV FAR END LOMF = FALSE
XMT FAR END LOMF = FALSE
RCV TEST CODE = FALSE
OTHER FAILURE = FALSE
I have no idea how to fix this and bring the operational status of the
modems up. It is on a chassis that we are trying to get working in
Germany that was previously used in the UK. We have the switch type
set to ICTR4 and the line type set to crce1. We've tried disabling
chassis awareness and adding each card to the ARC manually.
I was wondering if anyone on the list might have some idea on how we
can get this chassis working so the powers that be will let me come
back to the UK :-).
Regards
Mark Ivens
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