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(usr-tc) PRI service message docs
by Mike Andrews 30 Mar '01

30 Mar '01

Hey folks... Anyone have any good low-level docs on PRI service messages? Anyone know q.931 and q.921 really well? I'm trying to track down a really bizarre PRI problem I'm having with the telco in one city. The HiPer DSP software (2.1.9) doesn't appear to give you much in the way of D-channel debugging at all... except for the "trc debug 25 2" command that gives a hex dump of the packets on the console. So, I'm writing a program to take that hex dump and turn it into something readable. (Hey, it's a good excuse to finally learn about q.931, too.) It mostly works, except for service messages -- it doesn't really grok them correctly. In particular they come in with weird protocol discriminator numbers like 0x03 and 0x43 instead of the usual 0x08. Unfortunately, Google is not helping me as much as it usually does here. The specific PRI problem is calls aren't hitting my PRI's; it takes about 10 calls and starts to fast-busy or dead-air... *sometimes* calls will roll over to the next PRI, sometimes not. Every so often the switch sends a series of service messages with protocol discriminator 0x43, with a list of B-channels -- probably the switch thinks my lines are busied out and it wants me to restore them. The DSP does not acknowledge these packets. I've been able to fix this condition before by rebooting the DSP's, but that doesn't exactly tell me why it's happening in the first place.... One theory is that maybe the telco is set to NI-2 instead of DMS-100 Custom... of course they say it's set to DMS anyway... Mike Andrews * mandrews(a)dcr.net * mandrews(a)bit0.com * http://www.bit0.com VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet access for Frankfort, Lexington, Louisville and surrounding counties www.fark.com: If it's not news, it's Fark. (Or something like that.) - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) DNIS on Quads
by LUIS MIRABAL 29 Mar '01

29 Mar '01

Hi all Somebody knows if Quad Modems can get DNIS/ANI from Telco and pass it to the RADIUS via NetServer/ARC ? How can I set up that ? Regards Luis Mirabal ____________________________________________________________________ Get free email and a permanent address at http://www.netaddress.com/?N=1 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) PRI service message docs
by Brian Becker 29 Mar '01

29 Mar '01

Hi Mike, We've seen something similar to your description several times with different telcos (not pri though...channelized T1s) and requested the tester to submit a ticket to switch to a spare circuit. Every time we've been told we would have to pay for rolling the trucks and we agreed...knowing that if it fixed the problem then they couldn't charge us. Never paid yet! Brian Becker President, Poplar Bluff Internet, Inc. (www.semo.net) Home of TotallyFabricated.com Software: Total Scrutinizer (www.TotalScrutinizer.com) - Tech Support Just Got Easier! WebGabber (www.WebGabber.com) - html-based Chat Software -----Original Message----- From: owner-usr-tc(a)lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Mike Andrews Sent: Thursday, March 29, 2001 12:57 AM To: usr-tc(a)lists.xmission.com Subject: (usr-tc) PRI service message docs Hey folks... Anyone have any good low-level docs on PRI service messages? Anyone know q.931 and q.921 really well? I'm trying to track down a really bizarre PRI problem I'm having with the telco in one city. The HiPer DSP software (2.1.9) doesn't appear to give you much in the way of D-channel debugging at all... except for the "trc debug 25 2" command that gives a hex dump of the packets on the console. So, I'm writing a program to take that hex dump and turn it into something readable. (Hey, it's a good excuse to finally learn about q.931, too.) It mostly works, except for service messages -- it doesn't really grok them correctly. In particular they come in with weird protocol discriminator numbers like 0x03 and 0x43 instead of the usual 0x08. Unfortunately, Google is not helping me as much as it usually does here. The specific PRI problem is calls aren't hitting my PRI's; it takes about 10 calls and starts to fast-busy or dead-air... *sometimes* calls will roll over to the next PRI, sometimes not. Every so often the switch sends a series of service messages with protocol discriminator 0x43, with a list of B-channels -- probably the switch thinks my lines are busied out and it wants me to restore them. The DSP does not acknowledge these packets. I've been able to fix this condition before by rebooting the DSP's, but that doesn't exactly tell me why it's happening in the first place.... One theory is that maybe the telco is set to NI-2 instead of DMS-100 Custom... of course they say it's set to DMS anyway... Mike Andrews * mandrews(a)dcr.net * mandrews(a)bit0.com * http://www.bit0.com VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet access for Frankfort, Lexington, Louisville and surrounding counties www.fark.com: If it's not news, it's Fark. (Or something like that.) - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) Wanted: quad nics
by Brian Becker 29 Mar '01

29 Mar '01

I'm pretty sure I have some cables if you run short Brian Becker President, Poplar Bluff Internet, Inc. (www.semo.net) Home of TotallyFabricated.com Software: Total Scrutinizer (www.TotalScrutinizer.com) - Tech Support Just Got Easier! WebGabber (www.WebGabber.com) - html-based Chat Software -----Original Message----- From: owner-usr-tc(a)lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Aaron Nabil Sent: Thursday, March 29, 2001 1:04 AM To: usr-tc(a)lists.xmission.com Subject: (usr-tc) Wanted: quad nics I need some quad modem nics for a project, they can be either analog/digital or just digital, I only need the rs-232 port. Need the special cables too. :) I might have a few netserver cards around in case a trade is possible, and I have plenty of blank panels in case you need to fill the holes. Reply via email to me, nabil(a)spiritone.com, not to the list. thx, -a - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Total Control Manager
by Robert Jimenez 29 Mar '01

29 Mar '01

Recently we bought another ISP and their equipment which included a USR Total Control 1000. We have an old copy of the Total Control Manager, but it will only work on Windows 95/98. The only machine running windows 98 finally died and now we do not have access to the total control manager. Is there another way to get a more current copy of that software that will run on windows NT/2000 or even Linux without paying Commworks exorbatant prices? Thanks for any info you have. Robert Jimenez -- System/Network Administrator Singlepoint Resources http://www.singlepoint.net Phone: 801-521-3000 Fax: 801-521-3003 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc) HiperDSP with Netserver
by eric＠dol.net 28 Mar '01

28 Mar '01

I use Total Control Manager Version 5.5.1 what version of tcm begins to support the hyper dsp cards and how can it be obtained? thanks eric At 10:39 PM 3/27/01 -0500, you wrote: >Also sprach Steve Monkhouse >>Yep.. I do exactly the same thing.. > >>The x2/v90 is in the DSP code, so it dosent matter whether you have >>enable feature in the NMC.. > >>The Dual e-1 will handle the PRI's for the quads... The only problem >>you may run into is that the netserver ( both 4mb and 16mb models im >>sure ). can only terminate up to 90 calls per card.. and therefore >>you'll need multinetservers.. > >Uhm...you sure of that? ISTR that depending on the code version, the >NETServer supported something like 60 ports, then 96, then 100. Of >course, I use the term "support" here fairly lightly, as running 96 >ports of modems against a NETServer is a *SURE* way to get your >customers to complain about Quake Lag. > >Of course, running E1, 96 wouldn't be enough, so you are still talking >multi-NETServers...of course, that cuts down the number of E1's you can >handle, which puts it back under the 96/100'ish limit on the >NETServer...sucks to be you. :) It works nicely (except for the Quake >Lag) with T1. >-- >Jeff McAdams Email: jeffm(a)iglou.com >Head Network Administrator Voice: (502) 966-3848 >IgLou Internet Services (800) 436-4456 > >- > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) HiperDSP with Netserver
by Jorge Lozano 27 Mar '01

27 Mar '01

Hello world! Can I use a HiperDSP with a Netserver Card? if yes... can you give any information about how can I configure my Netserver? If I use a HiperDSP, and Dual E1/Quad cards in same chassis, and Netserver but I dont have a V90 feature enabled in NMC, can I use V90 with DSP ports? Thanks for all! Jorge Lozano <jorge(a)andinet.com> NA and ISSO Andinet On Line <http://www.andinet.com> The only way to predict the future is... to create it! - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) V.92
by Brian Becker 26 Mar '01

26 Mar '01

The 5x00 code is now in Total Scrutinizer and will be released tomorrow along with Patton and Ascend Max/TNT. Unfortunately, 3Com again wins on what you can get on a modem. NONE of the other products allows Signal-to-Noise to be grabbed over SNMP. A Cisco product manager for RAS has asked for a list of items that don't work or aren't available and said they would correct that..but who knows how long that takes. Ascend sucks with their info...all the modem info is only available on TNT AND then only when you install a specific card for diagnostic testing. Our Techs rely heavily on TotalScrutinizer so I'm not sure we can't jump ship from 3Com until the other manufacturers catch up. Which might not ever happen. We are seeing the identical connection rates between the 5400 and the 3Com box. But link timeouts and retrains seem much higher with 3Com. So I seem to like the 5400 at this point. One thing you can't do on the 5400 (you can on 53xx) is init the modems differently for a different DNIS number so limiting to v.34 for a certain phone number won't be possible without that being fixed. Brian Brian Becker President, Poplar Bluff Internet, Inc. (www.semo.net) Home of TotallyFabricated.com Software: Total Scrutinizer (www.TotalScrutinizer.com) - Tech Support Just Got Easier! WebGabber (www.WebGabber.com) - html-based Chat Software -----Original Message----- From: owner-usr-tc(a)lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Jonathan Byrne Sent: Sunday, March 25, 2001 10:08 PM To: usr-tc(a)lists.xmission.com Subject: Re: (usr-tc) V.92 Brian Becker (brian(a)semo.net) wrote: > We are demoing a 5400 from Cisco and I can tell you that it doesn't give > any better performance than the Total Control. We're demoing an AS5300 right now and are pretty happy with it. The only items still pending evaluation are the PIAFS code and Cisco Works, but if we don't hit a showstopper, we've probably bought our last 3Com RAS. Do you plan to put Cisco support into Total Scrutinizer, BTW? > We don't have their > CiscoWorks software so I'm not sure what it can do, but I REALLY like > TCManager for figuring out problems. TCM is a very good product, and I will certainly be comparing CiscoWorks against that standard. In fact, TCM is what we like best about 3Com gear. As you say, it's pretty good for figuring out problems (basic ones, anyway). But then, so is the debugging output in IOS :-) Cheers, Jonathan Byrne, CCNA Network Engineer - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc) Need Config Help, TC NetServer w/ Quads
by eric＠dol.net 26 Mar '01

26 Mar '01

With tcm manager you tell the modem whether it should be on a pri, t1 or nic card for analog modems. I am not sure how this is done from the command prompt. I would put the console cable on the nmc and see if you can get to the switch setting from there. It is probably set for nic so the t1 card thinks it is unavailable. eric At 10:51 AM 3/26/01 -0600, Curt Shambeau wrote: > >It's been a long time since I played on a Netserver, but a couple things >come to mind. > >First off, have you tried a different chassis? It could be a problem with >the backplane on the thing. > >Also, as I remember, you have to tell the netserver which slot the modems >start in, or they default to slot 1, which is the T1 card. > >That's all that pops into my head... Hope it helps. > >----------------- > >> OK, I'm stumped on something, and I'm hoping it's something really stupid >> and simple that I overlooked. Unfortunately, I can't quite seem to find >> what it is that I overlooked. >> >> I've got a used TC Chassis, loaded with v.34 Quad Modem Cards, a dual T1 >> NIC, NetServer, and NMC. >> >> When configuring the modem-DS0 assignments in the T1 NIC, I get this for >> status after doing an "N: 1-48 to 1-48": >> >> T1 Span Line 1 DS0/Modem Status >> >> >> DS0 DS0 Modem Slot/ DS0 DS0 Modem SLOT/ >> Status Status Chan Status Status chan >> >> 1 IDLE UNAVAIL 2\1 13 IDLE IDLE 5\1 >> 2 IDLE UNAVAIL 2\2 14 IDLE IDLE 5\2 >> 3 IDLE UNAVAIL 2\3 15 IDLE IDLE 5\3 >> 4 IDLE UNAVAIL 2\4 16 IDLE IDLE 5\4 >> 5 IDLE IDLE 3\1 17 IDLE UNAVAIL 6\1 >> 6 IDLE IDLE 3\2 18 IDLE UNAVAIL 6\2 >> 7 IDLE IDLE 3\3 19 IDLE UNAVAIL 6\3 >> 8 IDLE IDLE 3\4 20 IDLE UNAVAIL 6\4 >> 9 IDLE IDLE 4\1 21 IDLE IDLE 7\1 >> 10 IDLE IDLE 4\2 22 IDLE IDLE 7\2 >> 11 IDLE IDLE 4\3 23 IDLE IDLE 7\3 >> 12 IDLE IDLE 4\4 24 IDLE IDLE 7\4 >> >> I have a quad modem cards in slots 2 and 6, but no matter what, they show >> up unavailable. I am guessing that configuration in the NetServer can >> affect this, but all modems are "on" as far as I can tell. >> >> Also, how does one get ahold of updated firmware for the v.34 modems, NMC, >> NIC, and NetServer cards and also the Total Control Manager software from >> Commworks? I'm guessing via "service contract" may be my only hope, which >> from what I read is potentially a mammoth joke. Worth >> it? Advice? (NAC/NIC running 3.2.0, NetServer running 3.2.27, and NMC >> running 4.1.3) >> >> I bought this beast used w/o software, and I'm guessing the TCM interface >> may be a little more user friendly, and maybe show me the error of my >> ways. Don't get me wrong, I'm no stranger to CLI's, just that I don't >> particularly care for USR's CLI on the total control! >> >> I'm hoping I'll be happy with this thing once I have it running, otherwise >> I have a very large and heavy door stop. >> >> Thanks for any and all help in advance. >> >> >> Brad >> >> >> - >> To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" >> with "unsubscribe usr-tc" in the body of the message. >> For information on digests or retrieving files and old messages send >> "help" to the same address. Do not use quotes in your message. >> > >------------------------------------------------------------------------- >| Curtis V. Shambeau | curt.shambeau(a)voyager.net | Sr Vice President | >| CoreComm, LTD, formerly Voyager.net and ExecPC - Wisconsin Office | >| "Those who can't laugh at themselves leave the job to others" | >------------------------------------------------------------------------- > > >- > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Need Config Help, TC NetServer w/ Quads
by Brad Gass 26 Mar '01

26 Mar '01

Hello. OK, I'm stumped on something, and I'm hoping it's something really stupid and simple that I overlooked. Unfortunately, I can't quite seem to find what it is that I overlooked. I've got a used TC Chassis, loaded with v.34 Quad Modem Cards, a dual T1 NIC, NetServer, and NMC. When configuring the modem-DS0 assignments in the T1 NIC, I get this for status after doing an "N: 1-48 to 1-48": T1 Span Line 1 DS0/Modem Status DS0 DS0 Modem Slot/ DS0 DS0 Modem SLOT/ Status Status Chan Status Status chan 1 IDLE UNAVAIL 2\1 13 IDLE IDLE 5\1 2 IDLE UNAVAIL 2\2 14 IDLE IDLE 5\2 3 IDLE UNAVAIL 2\3 15 IDLE IDLE 5\3 4 IDLE UNAVAIL 2\4 16 IDLE IDLE 5\4 5 IDLE IDLE 3\1 17 IDLE UNAVAIL 6\1 6 IDLE IDLE 3\2 18 IDLE UNAVAIL 6\2 7 IDLE IDLE 3\3 19 IDLE UNAVAIL 6\3 8 IDLE IDLE 3\4 20 IDLE UNAVAIL 6\4 9 IDLE IDLE 4\1 21 IDLE IDLE 7\1 10 IDLE IDLE 4\2 22 IDLE IDLE 7\2 11 IDLE IDLE 4\3 23 IDLE IDLE 7\3 12 IDLE IDLE 4\4 24 IDLE IDLE 7\4 I have a quad modem cards in slots 2 and 6, but no matter what, they show up unavailable. I am guessing that configuration in the NetServer can affect this, but all modems are "on" as far as I can tell. Also, how does one get ahold of updated firmware for the v.34 modems, NMC, NIC, and NetServer cards and also the Total Control Manager software from Commworks? I'm guessing via "service contract" may be my only hope, which from what I read is potentially a mammoth joke. Worth it? Advice? (NAC/NIC running 3.2.0, NetServer running 3.2.27, and NMC running 4.1.3) I bought this beast used w/o software, and I'm guessing the TCM interface may be a little more user friendly, and maybe show me the error of my ways. Don't get me wrong, I'm no stranger to CLI's, just that I don't particularly care for USR's CLI on the total control! I'm hoping I'll be happy with this thing once I have it running, otherwise I have a very large and heavy door stop. Thanks for any and all help in advance. Brad - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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