- USR-TC - mailman.xmission.com

Multiple ARC's
by Joel - Fox Computers 18 Aug '02

18 Aug '02

Having a small problem - wondering if anyone has any suggestions. What I want to do is change out my ARC without disconnecting users. The main purpose is to upgrade the code on my live ARC; however, once it's upgraded, I thought I might leave both ARC's in the chassis just for the sake of having more blinking lights (Sorry, I just like blinkin' lights). Here's how my chassis is config'd: Slot 1: Hiper DSP Slot 3: Hiper DSP Slot 15 (front): Hiper ARC Slot 15 & 16 (rear): Hiper ARC NIC The Hiper ARC in slot 15 is configured as follows: NMC SETTINGS Chassis Awareness: ENABLED Dynamic Slot Assignment: DISABLED DSA Idle Rebalancing: ENABLED SNMP Forwarding: ENABLED My plan is to get a new ARC in slot 16 and get the one in slot 15 out, or at least offline so that it can be upgraded. Here's what I tried to do (that didn't work): On the new card, using a backup/offline chassis, I configured it as "slot 1-16 owner no", and disabled nmc chassis awareness. Also disabled chassis awareness on the "live" ARC in the online chassis. I thought I could put the new ARC in slot 16, then "soft busy out" the DSP in slot 3. Once there were no more open sessions on Slot 3, then I would give the old ARC a "set chassis slot 3 owner no" and the new ARC "set chassis slot 3 owner yes". Then, in a perfect world, restoring the DSP in slot 3 and busying-out slot 1, new connections would go to slot 3 and the new ARC. Then doing the same again once there were no new connections on the slot 1 DSP. Didn't happen - when I do this, after changing the ownership on the ARC's, the slot 3 DSP won't take calls. I'm sure it's because the new ARC in slot 16 doesn't recognize the DSP in slot 3. A "List chassis" shows all the slots as "--EMPTY--". Is there a better way to do this, or do I have to specifically tell the ARC in slot 16 what type of cards are in the DSP slots? Ideas? Recommendations? Thanks, Joel

1 0

RE: [USR-TC] Initial Setup
by Joel - Fox Computers 18 Aug '02

18 Aug '02

Maybe you have a bad cable or a bad card - have you tried to hyperterm to the ARC as well? If you can communicate with the ARC and not the NMC, maybe it's a bad NMC. If you can't connect to the ARC either - then it's gotta be the cable or the com port on your PC or a software problem with windows - so then try using a different PC. Are you using a laptop? A LOT of laptops, particularly Gateway's, have flaky serial ports. -----Original Message----- From: Jason [mailto:jmiller@tablerock.net] Sent: Sunday, August 18, 2002 12:18 PM To: usr-tc(a)mailman.xmission.com Subject: Re: [USR-TC] Initial Setup Yes tried that with no luck. Baud is set to 9600 on NMC and made sure hyperterm was set to the same. Tried all 3 ports in hyperterm just to make sure as well and double checked the port settings to make sure they were not disabled. Joel - Fox Computers wrote: >Have you check the dip switches for baud rate? Made sure you have hyperterm set for the correct port? The port is enabled on the PC and set for the same port your setting in hyperterm? > >-----Original Message----- >From: Jason [mailto:jmiller@tablerock.net] >Sent: Sunday, August 18, 2002 8:59 AM >To: usr-tc(a)mailman.xmission.com >Subject: [USR-TC] Initial Setup > > >I have purchased a Total Control 1000 and due to either my lack of >knowledge on this subject or just poor documentation on it I am having >problems configuring this chassis. I am using the cable that came with >it as well as the gender changer but I still cannot get connected VIA a >hyperterminal session. Anyone have any ideas or able to help me out on >this? > >Jason > > > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

2 1

RE: [USR-TC] Initial Setup
by Joel - Fox Computers 18 Aug '02

18 Aug '02

Have you check the dip switches for baud rate? Made sure you have hyperterm set for the correct port? The port is enabled on the PC and set for the same port your setting in hyperterm? -----Original Message----- From: Jason [mailto:jmiller@tablerock.net] Sent: Sunday, August 18, 2002 8:59 AM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] Initial Setup I have purchased a Total Control 1000 and due to either my lack of knowledge on this subject or just poor documentation on it I am having problems configuring this chassis. I am using the cable that came with it as well as the gender changer but I still cannot get connected VIA a hyperterminal session. Anyone have any ideas or able to help me out on this? Jason _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

2 1

Initial Setup
by Jason 18 Aug '02

18 Aug '02

I have purchased a Total Control 1000 and due to either my lack of knowledge on this subject or just poor documentation on it I am having problems configuring this chassis. I am using the cable that came with it as well as the gender changer but I still cannot get connected VIA a hyperterminal session. Anyone have any ideas or able to help me out on this? Jason

1 0

RE: [USR-TC] What is a conservative dsp to arc ratio?
by Joel - Fox Computers 16 Aug '02

16 Aug '02

Just for information - I've run a HiperARC, 2 DSP's, and an NMC on a single 35A Supply without any problem. Assuming all cards use approx. the same power, 15-16 cards should run on 140A of Power. I would guess that you rarely need more than 130A, having two is for fail-over protection. Just a guess, I'm no expert. - Joel -----Original Message----- From: Chris A. Kalin [mailto:cak@netwurx.net] Sent: Friday, August 16, 2002 12:22 PM To: usr-tc(a)mailman.xmission.com Subject: Re: [USR-TC] What is a conservative dsp to arc ratio? At how many ARCs and DSPs would we need to switch to 130A power supplies? Would having two 70A supplies serve the same purpose as having one 130A, other than the obvious fact that if one of them were to go down, the chassis would be very underpowered. :) Thanks! Chris Kalin ----- Original Message ----- From: "Todd Bertolozzi" <berto(a)voyager.net> To: <usr-tc(a)mailman.xmission.com> Sent: Friday, August 16, 2002 11:54 AM Subject: RE: [USR-TC] What is a conservative dsp to arc ratio? > I have many chassis setup dual arc (7 dsp's per arc on each chassis). > > I have not noticed any issues with this. Guess it depends on how much stuff > the arc is doing and how much memory it has. You can definitely go more > then 3 though. > > Todd > > -----Original Message----- > From: usr-tc-admin(a)mailman.xmission.com > [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Aaron Nabil > Sent: Friday, August 16, 2002 11:19 AM > To: 'usr-tc(a)mailman.xmission.com' > Subject: [USR-TC] What is a conservative dsp to arc ratio? > > > > I'm running 3 to 1 now, where have other people started seeing problems > at? > > > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

1 0

RE: [USR-TC] ARC not releasing IP addresses
by MacDonald, James 15 Aug '02

15 Aug '02

Hint Assigned is: DISABLED We disabled this due to a previous problem on all chassis'. Any other thoughts? thanks, Jim -----Original Message----- From: V [mailto:ved@iyka.com] Sent: Thursday, August 15, 2002 8:06 PM To: usr-tc(a)mailman.xmission.com Subject: Re: [USR-TC] ARC not releasing IP addresses Do you have 'hint assigned' enabled? -V ----- Original Message ----- From: "MacDonald, James" <James.MacDonald(a)attcanada.com> To: <usr-tc(a)mailman.xmission.com> Sent: Thursday, August 15, 2002 9:39 AM Subject: [USR-TC] ARC not releasing IP addresses > Hi All, > > We have 1 hyperarc that seems to have a problem where it can not release IPs > previously assigned properly. It sometimes does and sometimes doesn't ... > eventually the arc runs out of IP addresses to assign and spews the > following error: > > Aug 15 09:02:12 9L102PDI-H1 At 13:01:46, Facility "IP", Level "CRITICAL":: > ip_fwd_get_opt: no IP address available for dynamic address assignment > > As you can see, the IP addresses (162 of them) are completely used up and > there are only 7 users online. We don't think this is a code specific issue > as we run this code on all ARCs (about 250 of them) and this is the only one > getting these errors ... it may be hardware related, but in my experience > these types of issues are generally code ... so, I'm at a cross-roads so to > speak. Has anyone else run into this and found a workaround? > > BTW: we can find only 2 ways to correct the issue, rebooting or removing the > IP Pools and adding them back ... we generally reboot as that is much > quicker and less error prone. > > System Version: V5.0.83/Non-Encr > > 9L102PDI-H1> list ip pools > > IP ADDRESS POOLS > Name Address Size InUse State Route Unused > Priority Status > 9L102-H1-POOL1 216.123.143.17/29 6 6 PUBLIC AGGREGATE 0 1 > ACTIVE > 9L102-H1-POOL2 216.123.140.65/27 30 30 PUBLIC AGGREGATE 0 1 > ACTIVE > 9L102-H1-POOL3 216.123.132.1/25 126 126 PUBLIC AGGREGATE 0 1 > ACTIVE > 9L102PDI-H1> list conNECTIONS > > CONNECTIONS > > Start Start > IfName User Name Type DLL Date Time > slot:1/mod:4 xxxxxx DIALIN PPP 14-AUG-2002 21:14:41 > > slot:1/mod:5 xxxxxx DIALIN PPP 15-AUG-2002 05:13:22 > slot:1/mod:11 xxxxxx DIALIN PPP 15-AUG-2002 13:55:43 > slot:1/mod:13 xxxxxx DIALIN PPP 15-AUG-2002 03:28:04 > slot:1/mod:16 xxxxxx DIALIN PPP 15-AUG-2002 14:04:17 > slot:1/mod:19 xxxxxx DIALIN PPP 15-AUG-2002 10:19:32 > slot:1/mod:21 xxxxxx DIALIN PPP 15-AUG-2002 08:59:12 > 9L102PDI-H1> > > Thanks, > > James MacDonald, CCNP > Senior Platform Manager, IP > Network Operations > AT&T Canada Corp. > 370 King St W., 6th Floor > Toronto, ON M5V1J9 > Ph: 416-204-5793 > Fx: 416-204-5744 > Emergency: 416-204-5700 (NMC Hotline) > Email: james.macdonald(a)attcanada.com > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

2 1

Re: MRTG
by Ralph Forsythe 14 Aug '02

14 Aug '02

Ok, something isn't right here. I can't use the HiPerARC MIB info as it's completely different, however I found something which reads the NETserver - or does it? This is what I have in the config: # TotalControl Connected Users in Netserver Card (using Quad modens and dual pri) # Target[TCNetserver]: 1.3.6.1.2.1.2.1.0&1.3.6.1.2.1.2.1.0:<comm>@x.x.x.x - 1 # MaxBytes is number of modems. Will go by total in cards, so 2 would mean 4, 4 = 4, etc. # Set to 8 for 2 ana cards. MaxBytes[TCNetserver]: 8 Title[TCNetserver]: Connected Users - PPP-CHAS-DEN-01 ShortLegend[TCNetserver]: Users Unscaled[TCNetserver]: ymwd YLegend[TCNetserver]: Users Legend1[TCNetserver]: Users Legend2[TCNetserver]: Users Legend3[TCNetserver]: Users Legend4[TCNetserver]: Users LegendI[TCNetserver]:  Digital Connections  LegendO[TCNetserver]:  Analog Connections  Options[TCNetserver]: gauge PageTop[TCNetserver]: <font face="Verdana"> <H2>Number of Connected Users - PPP-CHAS-DEN-01</H2> What's happening is it counts the sitting login at port 0 (console port), hence the -1 at the end of the IP. However, I have tried logging in with both local usernames and RADIUS auth, and it never counts these users. I'm sure I just have something screwy here - it's reading the basic SNMP from the card ok so I know that's right, it just doesn't seem to be able to count ports for some reason. I don't know if this is because it's trying to count cards in the T1 interface or not - I am using 2 quad analog cards at the moment, as I don't have enough volume yet to justify a T1. However the MRTG screen has to plotted values, one for digital connections and one for analog, so I would think it knows what's going on. Help, please! Thanks, - Ralph

1 0

MRTG
by Ralph Forsythe 14 Aug '02

14 Aug '02

Ok, does anyone have a brief explanation, or example of a config, for using MRTG with a Netserver / Total Control? I would like to monitor the number of modems in use out of the total active ports (which could change from time to time - re-making the config is ok there if I need to), and possibly the total bandwidth usage - either per port, total, or both. I tried following the example found at the link below, but just got a lot of MRTG errors after playing with various options, and figured someone might just be able to post a snippet of their config file. http://www.dcr.net/~mandrews/usrtoys/mrtg.shtml I know a tremendous amount of information can be gathered frrom SNMP on these things, I just don't know much about how to do it... Thanks, -rf

5 4

Hiper NMC's
by Joel - Fox Computers 14 Aug '02

14 Aug '02

Can anyone explain the difference between the "Hiper NMC" and the "NMC 333"? Aside from the faster processor, what would be the benefit of upgrading? Just curious. Thanks, Joel

1 0

RE: [USR-TC] Questions....
by Shinman, Gilad 13 Aug '02

13 Aug '02

The EdgeServer is used as an NT4 RAS (or RRAS) server and is used instead of a HiperARC (it is an older alternative product which is now EOLed). If you need help setting up the system I have plenty of experience with it. Please feel free to contact me directly. Gilad Shinman Network Engineer Intel Israel gilad.shinman(a)intel.com -----Original Message----- From: Seth Jacobs [mailto:sjacobs@onramp113.com] Sent: Saturday, July 27, 2002 2:12 AM To: usr-tc(a)mailman.xmission.com Subject: Re: [USR-TC] Questions.... Well, I'm pretty much a newbie myself, but I'll take a stab at it: The default settings to access the system via the console cable, hyperterm should be set to: 8/N/1 9600 There may be other settings. The Edge Server Pro is not need to use the unit to accept and route calls. The HiperDSP are capable of taking 23 or 24 calls, depending upon how they are configured. You didn't mention a HiperArc card. I don't think the unit can be used without one. That's the router. We use the TCM software to manage our unit. We also use TotalScrutinizer to analyze connections. Best $90 bucks I ever spent. Seth ----- Original Message ----- From: "Shawn Mitchell" <shawnm(a)iodamedia.net> To: <usr-tc(a)mailman.xmission.com> Sent: Friday, July 26, 2002 3:34 PM Subject: [USR-TC] Questions.... > I recently aquired a TC1000.... I know nothing about it... no manual's.. no > software came with it... > > It has the following cards in it: > > HiPer DSP Card (two of them) > Quad V.34 Modem Analog/Dig Modem > EdgeServer Pro > HiPer NMC > PSU (two of them) > > Can anyone give me more info on any of these items? > > I've tried to get into them via the Console cable off the back of the unit, > but I don't think it uses the same cable as the Cisco's do.... or someone > reset the baud rate on the ports and it's not the default. > > The EdgeServer Pro currently runs NT 4.0... is this needed for correct > operation of the unit? I've seen unit's like this w/o the EdgeServer in > them, and they work just fine I am told. > > I'm wanting to replace NT with Linux or BSD on it for DNS Cache in the unit > is why I ask. > > What are the HiPer DSP Cards capable of? > > I'm use to Cisco and Lucent (Ascend) equipment... first timer on a TC unit. > > Thanks for the info!! > > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

1 0