April 2003 - USR-TC - mailman.xmission.com

TC1000 looking for a consultant (small ISP in VT)
by David Covell 22 Apr '03

22 Apr '03

HI, Calls out to Joel, thanks all for the references! David --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com) Version: 6.0.470 / Virus Database: 268 - Release Date: 4/8/2003

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RE: [USR-TC] Problem with HiperDSP card
by SWujek＠solunet.com 22 Apr '03

22 Apr '03

Hi Scot, We see this a lot on Hiper DSP cards when they fail. Try the Z-Modem procedure through the console port to reload code to it and see if that works. Most of the cards we see like this have to be sent back to 3Com for repair. Thanks, Steve Solunet TAC -----Original Message----- From: Scot Desort [mailto:scot@njaccess.net] Sent: Tuesday, June 04, 2002 10:09 AM To: usr-tc(a)lists.xmission.com Subject: [USR-TC] Problem with HiperDSP card I have a HiperDSP card in a TC chassis that appears to have failed over the weekend. The RN/FL light was red, and the FOURTH utilization bar LED from the bottom was AMBER. I moved the card to another slot, and it worked OK for 2 days, and failed again. I left the card unplugged overnight, and plugged it back into the same slot this morning. It is now working again. But obviously something is wrong. I know that a red RN/FL is no good, but does the 4th utilization bar being amber mean anything? Any tests or settings I should check while the card is in an operational state? Not ever having a DSL go bad on me, what is the best course of action -- attempt to have Commworks repair it, replace it with a used card, ??? Card is about 2.5 years old. Thanks, Scot _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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OT: Internet Tutorial?
by Joel - Fox Computers 22 Apr '03

22 Apr '03

Sorry for the OT, but since most of you are experienced in the ISP business, thought I'd ask anyway. I get a lot of users, particularly older users, who signup and then say "How do I use it?" I would like to be able to provide them some sort of simple instructions. Anyone have any simple "here's how to use the Internet" instructions I could pilfer and reprint for my users to help them get started? Thanks, Joel

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Calling-Station-Id not found
by Anil 22 Apr '03

22 Apr '03

Hi, Can anyone help me how to enable Calling-Station-Id on TC-1000, since it is not displayed other than one 30 Channel High Density Modem. Regards Anil

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RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT)
by matthew＠the-spa.com 21 Apr '03

21 Apr '03

contact joel fox from fox computers, he is on this list. he has helped us a bunch of times. matthew ---- Original Message ---- From: dcovell(a)vtlink.net To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT) Date: Mon, 21 Apr 2003 12:19:20 -0400 > >Hello, >We recently replaced our TC1000 with a newer model. The goal to >upgrade so >we can offer V.92 and perhaps to eliminate some hardware failure >trends that >we were seeing on the old box. > >Now that the newer chassis is installed we are seeing connection >success >rate falling and are not understanding the V.92 modem process. Our >techs >have reached their limits. We suspect that the box is trying to >fullfil >V.92 requests but something is wrong in our configuration and causing >that >V.92 attempt to degrade the users experience (slower connection) then >when >we only offered V.90... > >Small Rural VT ISP > >Is there an experienced user on this list that can be contracted for >remote >review of our configuration and perhaps optimising/troubleshooting >our Total >Control? > >Naturally we would need a few references before we 'open the door' on >a >remote connection. > >Thank you, >David Covell >--- >Outgoing mail is certified Virus Free. >Checked by AVG anti-virus system (http://www.grisoft.com) >Version: 6.0.470 / Virus Database: 268 - Release Date: 4/8/2003 > > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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Total control chassis
by Gerald 21 Apr '03

21 Apr '03

My company has reduced the amount of dialup equipment that we need and we have 4 Total Control units we are not planning on using again. Please e-mail me if you have a need or desire for a TC unit. We've kept all of the Hiper DSP's out of them for obvious reasons, but I'll give you more details if you are interested. We are not looking to make a profit off of these TC's just offload them to someone else. I'll give more details about them to anyone interested. Thanks, Gerald

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FS: TC1000 DS3 MultiSpan Bundle
by Stephen Rivera - WRCA.Net 21 Apr '03

21 Apr '03

Available in Stock. TC1000 w/ Dual 130A AC 1- 333NMC 2- Hiper ARC 3- MultiSpan 96 1- Ingres DS3 $15,000 or BO $13,000 with standard Hiper NMC ********************************************************************* Steve Rivera IM: srivera711 (877)WRCANET x102 for more product info got www.wrca.net WRCA , Inc. - 481 Wright Debow Rd. Jackson, NJ 08527

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RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT)
by Joel - Fox Computers 21 Apr '03

21 Apr '03

Thanks Matthew! My contact info for anyone who may be interested: Joel Fox Fox Computer Service, Inc. Fox Technology Solutions, Inc. iNetCi Internet 712-792-8990 888-659-6923 -----Original Message----- From: matthew(a)the-spa.com [mailto:matthew@the-spa.com] Sent: Monday, April 21, 2003 11:30 AM To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT) contact joel fox from fox computers, he is on this list. he has helped us a bunch of times. matthew ---- Original Message ---- From: dcovell(a)vtlink.net To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] TC1000 looking for a consultant (small ISP in VT) Date: Mon, 21 Apr 2003 12:19:20 -0400 > >Hello, >We recently replaced our TC1000 with a newer model. The goal to >upgrade so >we can offer V.92 and perhaps to eliminate some hardware failure >trends that >we were seeing on the old box. > >Now that the newer chassis is installed we are seeing connection >success >rate falling and are not understanding the V.92 modem process. Our >techs >have reached their limits. We suspect that the box is trying to >fullfil >V.92 requests but something is wrong in our configuration and causing >that >V.92 attempt to degrade the users experience (slower connection) then >when >we only offered V.90... > >Small Rural VT ISP > >Is there an experienced user on this list that can be contracted for >remote >review of our configuration and perhaps optimising/troubleshooting >our Total >Control? > >Naturally we would need a few references before we 'open the door' on >a >remote connection. > >Thank you, >David Covell >--- >Outgoing mail is certified Virus Free. >Checked by AVG anti-virus system (http://www.grisoft.com) >Version: 6.0.470 / Virus Database: 268 - Release Date: 4/8/2003 > > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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FW: [USR-TC] TC/RADIUS performance
by BSmith＠solunet.com 21 Apr '03

21 Apr '03

-----Original Message----- From: David Hamilton Subject: Re: [USR-TC] TC/RADIUS performance What's smokeping? _______________________________________________ http://people.ee.ethz.ch/~oetiker/webtools/smokeping/ ~Brian

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TC/RADIUS performance
by Paul Farber 21 Apr '03

21 Apr '03

Have a radius performance question. On April 16th my primary radius server (800Mhz, 256Mb RAM, Linux 2.4.20, ICRADIUS + MySQL, 1600 users) authenticated 2930 radius requests. It is also a local DNS resolver for all dial ins running djbdns. My backup RADIUS server (1.6Ghz, 256Mb RAM, Linux 2.4.20 ICRADIUS + MySQL 1600 users) caught 284 authentications. I have 3 HiperARC set up to authenticate off these servers with a timeout of 3 seconds and 10 retries. If 284 requests had to fail over to the secondary radius server that means that I had (3 x 10 x 284) 8520 seconds of primary RADIUS server being unavailable????? Thats 142 minutes or over two hours?!!?!?!?!?! With over 9% of the total requests having to go to the secondary?!?!?!?! Even if the ARC switched to the secondary after the first 3 second timeout thats (3x1x284) 852 seconds or over 14 minutes of primary auth server unavailibility?!?!?!?! ?!?!?!?!?!??!?!?!?!?!?!?!??!? How long will the the ARC retry the primary auth server??? The config says 10 times 3 seconds. But if I do the simple math then I had over two hours of downtime. I don't belive that or I am missing something. The primary radius server is on the same network as 1 ARC, the other two are routed from two other local LAN segments. The Secondary is 3 hops away. What am I missing??? -- Paul Farber Farber Technology farber(a)admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545

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