October 2002 - USR-TC - mailman.xmission.com

Hiper DSP showing Disc (RX 0001 TX 1101)
by pankaj 07 Oct '02

07 Oct '02

span1>di ats 20 Idle N/A UNBLOCKED 0x00000000 21 Idle N/A UNBLOCKED 0x00000000 22 Idle N/A UNBLOCKED 0x00000000 23 Disc 022 UNBLOCKED 0x00131501 24 Disc 023 UNBLOCKED 0x00131601 25 Idle N/A UNBLOCKED 0x00000000 26 Idle N/A UNBLOCKED 0x00000000 27 Idle N/A UNBLOCKED 0x00000000 span1>di ata 10 RX 1001 TX 1001 26 RX 1001 TX 1001 11 RX 1001 TX 1001 27 RX 0001 TX 1101 12 RX 1001 TX 1001 28 RX 0001 TX 1101 13 RX 1001 TX 1001 29 RX 0001 TX 1101 14 RX 1001 TX 1001 30 RX 1001 TX 1001 15 RX 1001 TX 1001 31 RX 1001 TX 1001 Hi all,,,, Above is the status of my Hiperdsp which I accessed using console. Now on that dsp users are unable to land, It was working ok before one hour and suddenly stop accepting users call. I have first time seen "Disc " in "di ats " What does it mean.?? Regards Pankaj Patel

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RE: USR-TC digest, Vol 1 #292 - 6 msgs
by Erik Tijburg 05 Oct '02

05 Oct '02

The easiest way is to give each city it's own HiPer ARC. It also allows you to assign ip pools to only that city. If you are running more than 7 DSP's per HiPer Arc then you killing performance anyway. Erik Tijburg RedMoon BroadBand ISP Support Services erik(a)redmoonbroadband.com 6810 Main Street Frisco, TX 75034 Office (972) 731-0696 Ext 604 Cell (469) 450-5078 -----Original Message----- From: usr-tc-admin(a)mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com] On Behalf Of usr-tc-request(a)mailman.xmission.com Sent: Saturday, October 05, 2002 7:27 AM To: usr-tc(a)mailman.xmission.com Subject: USR-TC digest, Vol 1 #292 - 6 msgs Send USR-TC mailing list submissions to usr-tc(a)mailman.xmission.com To subscribe or unsubscribe via the World Wide Web, visit http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc or, via email, send a message with subject or body 'help' to usr-tc-request(a)mailman.xmission.com You can reach the person managing the list at usr-tc-admin(a)mailman.xmission.com When replying, please edit your Subject line so it is more specific than "Re: Contents of USR-TC digest..." Today's Topics: 1. RE: MPIP Sessions (Todd Bertolozzi) 2. Modem Usage (Kris McElroy) 3. Re: Modem Usage -> MRTG (Support) 4. RE: Modem Usage -> MRTG (Todd Bertolozzi) 5. RE: Modem Usage -> MRTG (WebMaster) 6. Re: Modem Usage (Antonio Querubin) --__--__-- Message: 1 From: "Todd Bertolozzi" <berto(a)voyager.net> To: <usr-tc(a)mailman.xmission.com> Subject: RE: [USR-TC] MPIP Sessions Date: Fri, 4 Oct 2002 10:32:21 -0400 Reply-To: usr-tc(a)mailman.xmission.com I pulled this directly from the knowledgebase: Total Control HiPer ARC - Maximum number of MPIP sessions Answer One of the following rules will apply: 1. Master MPIP HiPer ARC not actively routing calls (no modems assigned) = 21 2. Master MPIP HiPer ARC routing calls in chassis = 7 **Are they referring to sessions as the number of hiperarc's or something else? Todd --__--__-- Message: 2 From: "Kris McElroy" <kris.mcelroy(a)duracom.net> To: <usr-tc(a)mailman.xmission.com> Date: Fri, 4 Oct 2002 10:54:24 -0500 Subject: [USR-TC] Modem Usage Reply-To: usr-tc(a)mailman.xmission.com Is anyone using MRTG to Track the Modem Usage on a Total Control? I found some scripts that will do the box as a whole, but I need it to monitor usage by cards. For instance I have 9 Hiper Dsp's in a Box, 3 are for CityA, 6 for CityB the script that I use does the box as a whole not individually. Does anyone have anyway to track usage like this? Thanks, Kris McElroy kmcelroy(a)duracom.net Internet Systems Engineer Duracom, INC. www.duracom.net --__--__-- Message: 3 From: "Support" <support(a)inet2000.com> To: <usr-tc(a)mailman.xmission.com> Subject: Re: [USR-TC] Modem Usage -> MRTG Date: Fri, 4 Oct 2002 11:54:38 -0600 Reply-To: usr-tc(a)mailman.xmission.com I have the oposite question, is there a way to use MRTG to combine modem usage across several boxes? I have MRTG monitoring modem use on my Total Contol, and separately monitoring usage on my older USR Pools, but I'd like to add these numbers together to show total modems used here. Todd Chamberlain Support(a)inet2000.com ----- Original Message ----- From: "Kris McElroy" <kris.mcelroy(a)duracom.net> To: <usr-tc(a)mailman.xmission.com> Sent: Friday, October 04, 2002 9:54 AM Subject: [USR-TC] Modem Usage > Is anyone using MRTG to Track the Modem Usage on a Total Control? I > found some scripts that will do the box as a whole, but I need it to > monitor usage > by cards. For instance I have 9 Hiper Dsp's in a Box, 3 are for > CityA, 6 for CityB the script that I use does the box as a whole not > individually. Does anyone have anyway to track usage like this? > > > > Thanks, > > > Kris McElroy > kmcelroy(a)duracom.net > > Internet Systems Engineer > Duracom, INC. > www.duracom.net > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > --__--__-- Message: 4 From: "Todd Bertolozzi" <berto(a)voyager.net> To: <usr-tc(a)mailman.xmission.com> Subject: RE: [USR-TC] Modem Usage -> MRTG Date: Fri, 4 Oct 2002 14:06:26 -0400 Reply-To: usr-tc(a)mailman.xmission.com I'm not the one who maintains MRTG for our network but to answer your question, yes...you can do that. For instance we have site where we monitor nas 1, nas 2, nas 3 and then nas total. I would imagine just set up a link adding the others up. Todd -----Original Message----- From: usr-tc-admin(a)mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Support Sent: Friday, October 04, 2002 1:55 PM To: usr-tc(a)mailman.xmission.com Subject: Re: [USR-TC] Modem Usage -> MRTG I have the oposite question, is there a way to use MRTG to combine modem usage across several boxes? I have MRTG monitoring modem use on my Total Contol, and separately monitoring usage on my older USR Pools, but I'd like to add these numbers together to show total modems used here. Todd Chamberlain Support(a)inet2000.com ----- Original Message ----- From: "Kris McElroy" <kris.mcelroy(a)duracom.net> To: <usr-tc(a)mailman.xmission.com> Sent: Friday, October 04, 2002 9:54 AM Subject: [USR-TC] Modem Usage > Is anyone using MRTG to Track the Modem Usage on a Total Control? I > found some scripts that will do the box as a whole, but I need it to > monitor usage > by cards. For instance I have 9 Hiper Dsp's in a Box, 3 are for > CityA, 6 for CityB the script that I use does the box as a whole not > individually. Does anyone have anyway to track usage like this? > > > > Thanks, > > > Kris McElroy > kmcelroy(a)duracom.net > > Internet Systems Engineer > Duracom, INC. > www.duracom.net > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc --__--__-- Message: 5 Date: Fri, 4 Oct 2002 14:42:17 -0400 (EDT) Subject: RE: [USR-TC] Modem Usage -> MRTG From: "WebMaster" <webmaster(a)floodcity.net> To: <usr-tc(a)mailman.xmission.com> Reply-To: usr-tc(a)mailman.xmission.com What we do here is have a 'total' entry in the MRTG config that's simply the individual racks added together. Example: `./get_hiper public@jt01-nmc` + `./get_t1 public@jt02-nmc` + `./get_t1 public@jt03-nmc` , etc... (the get_hiper and get_t1 are scripts to grab the usage from HiPer and Dual T1 racks) Allen > I'm not the one who maintains MRTG for our network but to answer your > question, yes...you can do that. For instance we have site where we > monitor nas 1, nas 2, nas 3 and then nas total. I would imagine just > set up a link adding the others up. > > Todd > > -----Original Message----- > From: usr-tc-admin(a)mailman.xmission.com > [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Support > Sent: Friday, October 04, 2002 1:55 PM > To: usr-tc(a)mailman.xmission.com > Subject: Re: [USR-TC] Modem Usage -> MRTG > > > I have the oposite question, is there a way to use MRTG to combine > modem usage across several boxes? I have MRTG monitoring modem use on > my Total Contol, and separately monitoring usage on my older USR > Pools, but I'd like to add these numbers together to show total modems > used here. > > Todd Chamberlain > Support(a)inet2000.com > > ----- Original Message ----- > From: "Kris McElroy" <kris.mcelroy(a)duracom.net> > To: <usr-tc(a)mailman.xmission.com> > Sent: Friday, October 04, 2002 9:54 AM > Subject: [USR-TC] Modem Usage > > >> Is anyone using MRTG to Track the Modem Usage on a Total Control? I >> found some scripts that will do the box as a whole, but I need it to >> monitor > usage >> by cards. For instance I have 9 Hiper Dsp's in a Box, 3 are for >> CityA, 6 for CityB the script that I use does the box as a whole not >> individually. Does anyone have anyway to track usage like this? >> >> >> >> Thanks, >> >> >> Kris McElroy >> kmcelroy(a)duracom.net >> >> Internet Systems Engineer >> Duracom, INC. >> www.duracom.net >> >> >> _______________________________________________ >> USR-TC mailing list >> USR-TC(a)mailman.xmission.com >> http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc >> > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc --__--__-- Message: 6 Date: Fri, 4 Oct 2002 08:49:41 -1000 (HST) From: Antonio Querubin <tony(a)lava.net> To: usr-tc(a)mailman.xmission.com Subject: Re: [USR-TC] Modem Usage Reply-To: usr-tc(a)mailman.xmission.com On Fri, 4 Oct 2002, Kris McElroy wrote: > Is anyone using MRTG to Track the Modem Usage on a Total Control? I > found some scripts that will do the box as a whole, but I need it to > monitor usage by cards. For instance I have 9 Hiper Dsp's in a Box, 3 > are for CityA, 6 for CityB the script that I use does the box as a > whole not individually. Does anyone have anyway to track usage like > this? You can use the following OID to get the channel usage per dsp card. Note that the card slot base begins at 0 instead of 1 for this OID. 1.3.6.1.4.1.429.4.10.35.1.3.n You'll probably need to query the ARC from an SNMP script that spits out the sum in the form MRTG wants. Here's a sample code fragment from one of our scripts that sums up the counts in DSP slots 5 and 6: /usr/local/bin/snmpwalk archostname xyzabc .1.3.6.1.4.1.429.4.10.35.1.3 \ | awk -F' = ' '\ /\.[4-5] =/ { count += $2 } \ END {print count}' --__--__-- _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc End of USR-TC Digest

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Modem Usage
by Kris McElroy 04 Oct '02

04 Oct '02

Is anyone using MRTG to Track the Modem Usage on a Total Control? I found some scripts that will do the box as a whole, but I need it to monitor usage by cards. For instance I have 9 Hiper Dsp's in a Box, 3 are for CityA, 6 for CityB the script that I use does the box as a whole not individually. Does anyone have anyway to track usage like this? Thanks, Kris McElroy kmcelroy(a)duracom.net Internet Systems Engineer Duracom, INC. www.duracom.net

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How to receive user-defined IP address over PPP call
by Sergio Gonzalez 04 Oct '02

04 Oct '02

*This message was transferred with a trial version of CommuniGate(tm) Pro* Hello everyone. I like to know if someone know how to make Hiper ARC to receive an IP address from a Dial-up (over PPP) connection instead of asign one from the pools it has, and how to make that IP routeable? Thanks a lot. Sergio Alejandro Gonzalez Director Operativo Network and Services Field Manager SkyNet de Colombia. Calle 100 No. 8A-55 Of. 711 Bogota, Cundinamarca Colombia, South America. Tel: 57 (+1) 6 422 020 Cel: 57 (+3)/(03315) 3551034 Pager: 5405555, 3469999 Cod 2010

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Lucent/Agere winmodems and 3.5.105
by Lewis Bergman 03 Oct '02

03 Oct '02

Has anyone running 3.5.105 noticed that Lucent winmodems connect slower/less reliably than they did under 3.5.100 or older? I am not sure yet but the number of problems with these seems to have gone up in the 4 days since we upgraded the code. -- Lewis Bergman Texas Communications 4309 Maple St. Abilene, TX 79602-8044 915-695-6962 ext 115

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RE: [USR-TC] Lucent/Agere winmodems and 3.5.105
by Joel - Fox Computers 03 Oct '02

03 Oct '02

For the record - I'm running 3.5.105 and providing Lucent/Agere modems to customers - no complaints with those modems - customers can't stop raving about how awesome their connections are. -----Original Message----- From: Lewis Bergman [mailto:lbergman@abi.tconline.net] Sent: Thursday, October 03, 2002 2:24 PM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] Lucent/Agere winmodems and 3.5.105 Has anyone running 3.5.105 noticed that Lucent winmodems connect slower/less reliably than they did under 3.5.100 or older? I am not sure yet but the number of problems with these seems to have gone up in the 4 days since we upgraded the code. -- Lewis Bergman Texas Communications 4309 Maple St. Abilene, TX 79602-8044 915-695-6962 ext 115 _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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about backup of flash image and dsp's code
by pankaj 03 Oct '02

03 Oct '02

Hi All, Here we have frequent electricity problem of overvoltage , and UPS is also problematic. Thats why there may be chances of frequent sudden power off. Will it affect anyway to TC1000, I want to take backup of Code of Hiper ARC and Hiper DSP and NMC,, How?? , so that incase of anything failure I can restore it .. how?? And what else should I take as backup and how? Please provide me some guidance. Thanks Pankaj

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Modems Permanently Busy
by Jason McCormick 02 Oct '02

02 Oct '02

Hi all. I have some USR total control parts that I've put together to try to setup a remote dial-in pool. I have the following pieces: 1 Chasses w/ 45A power supplies 3 Analog V.34 modems 1 Network Management card (hardware version 2.0, software version 4.3.8) 1 HiPerARC I've gotten everything configure but I'm running into an odd problem whereby the modems are permanently busy. I've gone over the configurationg numerous times and setup things according to the various manuals for an "ISP" type setup (users dial in to obtain an IP, etc..). Can someone help me troubleshoot this problem? I realize I haven't given much information but please let me know what you need and I'll be glad to post it ASAP. Thanks a lot!! -- Jason

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RE: [USR-TC] Modems Permanently Busy
by Joel - Fox Computers 02 Oct '02

02 Oct '02

I tried the "Quad V.34 Analog Modem" and it wouldn't work. My TCM would lock up trying to identify the cards. I found that with a newer NMC (code version 7+) then TCM would display the cards and they were identified, but I still couldn't do anything with them at all, as far as getting them to work with a Hiper ARC. -----Original Message----- From: Jason McCormick [mailto:JMLists@lexi.com] Sent: Wednesday, October 02, 2002 7:46 AM To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] Modems Permanently Busy The modem cards I have are labeled "Quad V.34 Analog Modem" which I'm assuming means that HiperARC + Modems isn't going to work for me. I have a very old Netserver PRI as well which I've tried before and that doesn't seem to work either. TCM can't configure it becuase it says "Can't read a home directory from netsrvr.ini" so using the serial cable I've attempted to configure it following the book which seems to be very short on troubleshooting information. Does anyone know how to get TCM to work with this card? If I were to pick up a few Digital/Analog modems, does the analog NICs I already have work? They're labeled "Quad Analog/RS-232 NIC" Again, sorry for the newbie-ish stuff. All the help is much appreciated. -- Jason -----Original Message----- From: Charles Sprickman <spork(a)inch.com> To: usr-tc(a)mailman.xmission.com Date: Wed, 2 Oct 2002 03:26:19 -0400 (EDT) Subject: RE: [USR-TC] Modems Permanently Busy > On Tue, 1 Oct 2002, Todd Bertolozzi wrote: > > > Ahh....analog modems. I don't believe the hiperarc supports analog > modems. > > Think you need a netserve card. Not positive though. > > Quads labelled "Analog", no. If they are labelled "Analog/Digital", no > problems. Just make sure the line source on the modem is set to "nic". > > Point tcm to your NMC IP, not the HiPer ARC, click on a modem and > choose > the "Line Interface Options" pulldown. You'll see one of the options > is > something along the lines of "line interface source" with a pulldown > for > T1tdm, PRItdm, and nic. You want the nic setting. Don't forget to set > and then go out and do a save to nvram. > > Your arc must either be set to either use chassis awareness or you will > need to specify what types of modems are in each slot, and their > density. > > Charles > > > Todd > > > > -----Original Message----- > > From: usr-tc-admin(a)mailman.xmission.com > > [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Jason > McCormick > > Sent: Tuesday, October 01, 2002 3:49 PM > > To: usr-tc(a)mailman.xmission.com > > Subject: Re: [USR-TC] Modems Permanently Busy > > > > > > Thanks for the reply, but I don't have a T-1 card and I couldn't > find an > > equivalent setting on either the HiPerARC or the NMC. I have TCM > version > > 5.5 > > and it doesn't seem to be able to talk to the HiPerARC. I get an > error of > > "Programmed Settings not supported for this card or version". I've > been > > using TMC for configuring the NMC and the HiPerARC manager for > managing the > > HiPerARC. I've done some messing around and I now have it to the > state > > where > > the modems ring but do not answer now. The DIP switches on the > analog cards > > are set to answer after 1 ring. > > > > -- Jason > > > > > > On Tuesday 01 October 2002 13:40, Todd Bertolozzi wrote: > > > I seem to recall a similar problem a long time ago when we used > quads. It > > > may be that the ds0's aren't mapped to the modems. Take a look at > this: > > > > > > Open Total Control Manager and follow these steps: > > > 1. Click on the entire T-1 card > > > 2. Click on configure > > > 3. Click on program settings > > > 4. Click on DSO<->Modem Configuration > > > 5. Select a DS0 in the left column that you want to map > > > Legend > > > a. Green Already connected (mapped) to a modem > > > b. Aqua Available > > > c. White Unavailable > > > d. Yellow Selected > > > 6. If the modem that you are trying to map the ds0 to is White > > > (unavailable), the modem may not be configured to have the line > interface > > > source of t-1tdm. > > > Insure that the modems have a line interface source of t-1tdm: > > > a. Select individual modem > > > b. Click on configure > > > c. Click on program settings > > > d. Click on Line interface options > > > e. Verify that the line interface source is set to t-1tdm. > > > > > > Just a thought. > > > > > > Todd > > > > > > -----Original Message----- > > > From: usr-tc-admin(a)mailman.xmission.com > > > [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Jason > McCormick > > > Sent: Tuesday, October 01, 2002 12:15 PM > > > To: usr-tc(a)mailman.xmission.com > > > Subject: [USR-TC] Modems Permanently Busy > > > > > > > > > Hi all. I have some USR total control parts that I've put together > to > > > try to setup a remote dial-in pool. I have the following pieces: > > > > > > 1 Chasses w/ 45A power supplies > > > 3 Analog V.34 modems > > > 1 Network Management card (hardware version 2.0, software version > 4.3.8) > > > 1 HiPerARC > > > > > > I've gotten everything configure but I'm running into an odd > problem > > > whereby the modems are permanently busy. I've gone over the > > > configurationg numerous times and setup things according to the > various > > > manuals for an "ISP" type setup (users dial in to obtain an IP, > etc..). > > > Can someone help me troubleshoot this problem? I realize I haven't > given > > > much information but please let me know what you need and I'll be > glad to > > > post it ASAP. > > > > > > Thanks a lot!! > > > > > > -- Jason > > > > > > > > > _______________________________________________ > > > USR-TC mailing list > > > USR-TC(a)mailman.xmission.com > > > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > > > > > > > > > > > > > _______________________________________________ > > > USR-TC mailing list > > > USR-TC(a)mailman.xmission.com > > > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > > > > _______________________________________________ > > USR-TC mailing list > > USR-TC(a)mailman.xmission.com > > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > > > > > > > > > > _______________________________________________ > > USR-TC mailing list > > USR-TC(a)mailman.xmission.com > > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] 3.5.105
by Jeremy Malli 02 Oct '02

02 Oct '02

I'm not seeing 3.5.105 on source support site (3.5.100 is the latest listed there) ; is it not officially released yet? Thanks, Jeremy Malli Visionary Communications, Inc. jeremy(a)vcn.com -----Original Message----- From: Joel - Fox Computers [mailto:jfox@foxcomputers.com] Sent: Monday, September 23, 2002 12:35 PM To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] 3.5.105 First - nope, 3.5.105 been stable here. Second - I know they don't recommend running conflicting versions of software. Your DSP and NMC are TCS4.5 but your ARC is pre-TCS4.0. I would get your ARC up to 5.3.3. Third - according to Source-T, there is no 3.5.107 - .105 is the latest. Hope that helps, Joel -----Original Message----- From: Terry Kennedy [mailto:terry@olypen.com] Sent: Monday, September 23, 2002 1:22 PM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] 3.5.105 Any one seen rebooting problems with the 3.5.105 code? We have been running it for a week. This morning I have watched card after card reboot for no apparent reason. Not good. Is this something 3.5.107 fixed? I am currnetly running hiperarc code 4.2.73 dsp code 3.5.105 nmc 8.6.3 Terry Kennedy OlyPen, Inc. _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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