December 1999 - USR-TC - mailman.xmission.com

RE: (usr-tc) CLID, DNIS , ANIS , Caller ID ?
by Stainforth, Matthew 02 Dec '99

02 Dec '99

CLID (calling line ID or caller ID) is what you typically see as the number they dialed from. For some reason, 3Com refers to this as ANI but true ANI (unblockable CLID) is only available on FGD trunks and is used by telcos for billing purposes (for example, it's how the 10-10-321 people know to bill you for a long distance call even when you have an unlisted number. DNIS is the number they dialed to get to your trunk group and is frequently referred to (by our telco at least) as "billed number". > -----Original Message----- > From: mft [mailto:tsaim@mft.com] > Sent: Friday, November 26, 1999 1:06 AM > To: usr-tc(a)lists.xmission.com > Subject: (usr-tc) CLID, DNIS , ANIS , Caller ID ? > > > Hi, > > What is the difference bet. > CLID (calling Line ID), > DNIS, > ANIS, > Caller ID. ? > > Does TCH support all of them ? > > Basically, I am looking for the carrier > be able to pass TCH the following info (we have T1/PRI) > (a) which number the user called > (b) what is the phone number that the user calling in from ? > (thier phone number ) > > Thanks > > Meng > > > > > Meng Tsai, > tsaim(a)mft.com , MFT > http://www.mft.com > Tel: 718-888-0098 > Fax: 718-762-0939 > > > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) CLID, DNIS , ANIS , Caller ID ?
by Stainforth, Matthew 02 Dec '99

02 Dec '99

> -----Original Message----- > From: Ronald Kushner [mailto:ron@glis.net] > Sent: Thursday, December 02, 1999 1:55 AM > To: usr-tc(a)lists.xmission.com > Subject: Re: (usr-tc) CLID, DNIS , ANIS , Caller ID ? > > > Am I going to have problems doing both ANI and DNIS at the > same time on a > > (trunk side) channelized T1? > > No, but you have to order the line this way, most of the > RBOCs call this > Feature Group D. But since we're in a SS7 world getting the > LEC to tone down > to you can be tricky since many switches are not ordered with tone > generators these days. I'm not sure if this will apply to the original poster but in Canada, at least according to our telco, you need to be a CLEC in order to get FGD trunks :-/ > > Any other potential gotchas for someone used to PRI? :) Aside from > > ordering it with the right parameters (E&M type 2, wink > start, wink ack, > > probably will try to get B8ZS instead of AMI...) > > Sometimes bringing them up can be funky, mostly trial and > error if they > don't rock-n-roll with the default settings, but for the most > part they > work. I'd definitely ask for B8ZS and ESF, since most of their network > probably runs that way to begin with. I think I mentioned this before, but I distinctly remember one of the 3Com techs telling me that PRI *MUST* be set up for ESF/B8ZS. I still don't know why that would be, but it might be good to keep that in mind. Other than that, I've always found PRI to be a breeze to set up...just set it for ESF, B8ZS, set your primary switch type, and off you go. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc) HiperARC took a dive
by Michael DeMan 02 Dec '99

02 Dec '99

Some cover next day, some don't. I paid for one last year, but didn't get next day hardware replacement - had to shell out another $270 over the phone. This part of the USR/3COM racket is the most outrageous. I've been very happy with the HiperARC but the amounts of money they charge for support - which includes items like the latest firmware! - is just outrageous. I agree with you on dropping them entirely because of this issue. Be sure to let them know - each and every one of them - when you're resolving this that you are definitely not the only one that feels like this and that they're going to be out of business at the rate they're going because of stupid & greedy policy. My 2 cents. - mike ---------- >From: "Steve Coleman" <scoleman2(a)mail.csolutions.net> >To: <usr-tc(a)lists.xmission.com>, <usr-tc(a)lists.xmission.com> >Subject: Re: (usr-tc) HiperARC took a dive >Date: Mon, Nov 29, 1999, 6:28 PM > >I do have proof of my service contract. However, I guess it takes a high >level of training over at 3Com to activate one. The people who could >activate my contract, which should have already been activated, are gone >for the day. > >A much better approach would be to take my credit card information and bill >me if I DON'T turn up with a contract. It's crappy policy to assume your >customers are lying to you. You must protect yourself, but good grief. > >I can do all the fax and leg work tomorrow when they get in, but that >leaves me down for the night, and into tomorrow. > >The contract had better cover next day hardware. What good is it for otherwise? > >---------- Original Message ---------------------------------- >From: <farber(a)admin.f-tech.net> >Reply-To: usr-tc(a)lists.xmission.com >Date: Mon, 29 Nov 1999 21:22:19 -0500 (EST) > >>If you don't have documentation to support your claim that you have a >>service contract, I would have done the same thing, asked for CC info and >>transferred you. >> >>How many irate people do you think they get a day "claiming" to have >>support? In this one case they dropped your contract. Faxing them your >>paid reciept and documentation should end it. >> >>You get 5 year hardware support, so it is covered, but not NEXT DAY >>service or hot spares. Thier next day service is a joke, but you knew >>what you were paying for (you did read the contract?). >> >>Paul Farber >>Farber Technology >>farber(a)admin.f-tech.net >>Ph 570-628-5303 >>Fax 570-628-5545 >> >>On Mon, 29 Nov 1999, Steve Coleman wrote: >> >>> I powered off my TC chassis tonight to plug it into a new UPS. When I >powered it back on, the Run/Fail light on the HiperARC stayed red. It >shows up as a "?" in the Total Control Manager. I tried rebooting the unit >several times, using several different power sources. I also tried >removing the front portion of the card (while powered off) and reinserting >it. I can only guess it's cooked. Is there anything else I can try? >>> >>> I would like to express my disgust with 3Com on this matter. After >troubleshooting the problem as described above, I called 3Com service. >They couldn't seem to "find" my service contract that I paid over a >thousand dollars for, just for this type of incident. She offered to take >my credit card and transfer me to a level support agent. I should be paid >to have to talk to a level 1 rep, not the other way around. I told her I >wasn't interested in doing that and expressed that this was the specific >and only reason I bought the service contract. She said she couldn't help >me. This piece of garbage is only 4 months old, this is not acceptable. >Why didn't I just buy another Portmaster. <kicking myself> >>> >>> I'm going to ream my service contract agent in the morning. Until then >it's lots of busy signals. >>> >>> Suggestions? >>> >>> >>> - >>> To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" >>> with "unsubscribe usr-tc" in the body of the message. >>> For information on digests or retrieving files and old messages send >>> "help" to the same address. Do not use quotes in your message. >>> >> >> >>- >> To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" >> with "unsubscribe usr-tc" in the body of the message. >> For information on digests or retrieving files and old messages send >> "help" to the same address. Do not use quotes in your message. >> > >- > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Searchable USR-TC Archive
by Mike Tindor 02 Dec '99

02 Dec '99

Maybe there is a site out there that actually has a searchable archive of the mailing list working, but if so I haven't found one -- datasys.net has a great archive but the search is turned off. Because of this and because we wanted to be able to search the lists ourselves, we've created one that is current, going back to Aug.14.1999. It's located at http://usr-tc.1st.net/ and is updated dynamically as incoming list mail is received -- The site is indexed once per day. Given the popularity of this mailing list, some may find this site useful if they are searching for some of the most current articles. Mike Tindor Network Operations FIRST USA Inc. 740-695-2280 http://www.1st.net/ - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Sportster Modem and TC
by Tom Swenson 02 Dec '99

02 Dec '99

I have a customer who can connect up at 52k to my Portmaster 3 boxes, but when he connects up to my Total Control, he only gets 2400. He has v.90 installed, and I have disabled x2, disabled v.90, but nothing seems to work. Anyone run across this? He has a Sportster Internal Data/Fax, # 66178781. Thanks Tom Swenson NetConX - Internet Access - Web Design - Client Managed Web Database Applications tom(a)netconx.net http://www.netconx.net (515) 421-4170 - Voice (515) 423-3351 - FAX - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) chat_script syntax
by Blue Moon Network Administrator 02 Dec '99

02 Dec '99

We've been killing ourselves trying to find reference for chat_script(s) for hiper arc. We're trying to make the hiper TC emulate what our netserver and portmaster boxes do. Users have three choices when they connect: >>> - Blue Moon X2/V.90 - Select HOST: ppp shell bbs Type new to register for net access. <<< shell telnets them into our shell box, BBS rlogins them into our BBS machine and new is a new user program which runs on a unix box to allow text terminals to register for access. "ppp" obviously starts a PPP session. PortMaster3 > sh user new Username: new Type: Login User Host: dec Login Service: rlogin (513) PortMaster3 > sh ta user Netmask/ Name Type Address/Host Service RIP -------- ---------------- ------------------- ---------- --- new Login User dec Rlogin NEW Login User dec Rlogin shell Login User dec Telnet bbs Login User bbs Rlogin The only reference I have found for chat_script is one from the list archives which didn't work. It's auth line looks like this: AUTHENTICAT LOGIN_BANNER=""LOGIN_PROMPT="Username:"; Which just does a "Chat Script Operation done, but verification failed" no matter how many changes I make to that line. I did find out by trial and error that the single command "PPP;" starts up an unauthenticated PPP session which is obviously no good unless you give away free internet. I have been able to find ZERO documentation on chat_script syntax and options. I must have a functioning host prompt (host:) which also allows radius authed PPP sessions to be started for legacy compatibility with user scripts. How the hell do I do this on a HARC TC? Anyone want to buy a brand new hiper chassis with 48 ports? I am so fed up with this thing and 3com that I'm ready to take a bath to be shut of it for once and for all. I was told by my rep at one of USR's biggest sellers that hiper was 100% backward compatible with ComOS' syntax. This tc hiper (POS) has made me miserable and has been holding up adding more dialups. If I can't get this thing going the way it ought to be this week I will get rid of it for another PM3 which have been great boxes for us since the modem code stabilized. I also have a netserver TC which is easy to deal with as it uses ComOS for its OS. Damn USR/3Com for their hiper nightmare. J. Henry Priebe Jr. Blue Moon President & Network Administrator root(a)bluemoon.net net.bluemoon.net - Blue Moon Online System V.90, X2 & K56flex www.railfan.net - The Railfan Network http://www.bluemoon.net mud.bluemoon.net 4000 - MoonMUD bbs.bluemoon.net irc.bluemoon.net - ZUHnet Buffalo, NY IRC Server - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) HiperARC took a dive
by Steve Coleman 02 Dec '99

02 Dec '99

I powered off my TC chassis tonight to plug it into a new UPS. When I powered it back on, the Run/Fail light on the HiperARC stayed red. It shows up as a "?" in the Total Control Manager. I tried rebooting the unit several times, using several different power sources. I also tried removing the front portion of the card (while powered off) and reinserting it. I can only guess it's cooked. Is there anything else I can try? I would like to express my disgust with 3Com on this matter. After troubleshooting the problem as described above, I called 3Com service. They couldn't seem to "find" my service contract that I paid over a thousand dollars for, just for this type of incident. She offered to take my credit card and transfer me to a level support agent. I should be paid to have to talk to a level 1 rep, not the other way around. I told her I wasn't interested in doing that and expressed that this was the specific and only reason I bought the service contract. She said she couldn't help me. This piece of garbage is only 4 months old, this is not acceptable. Why didn't I just buy another Portmaster. <kicking myself> I'm going to ream my service contract agent in the morning. Until then it's lots of busy signals. Suggestions? - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc) OID for HiperDSP -Reply -Reply
by farber＠admin.f-tech.net 01 Dec '99

01 Dec '99

I do have it. It's in a PHP3 script I wrote to monitor users online, speed, time, in/out bytes etc. I just tried your's to see if the number was of any use, and it barfed. actually if you use the OID you do not need the mib file. the mib file is ONLY for OID->human readable form. you can delete the entire /usr/local/share/snmp/mibs directory and snmp will still work fine. so it's not a problem with the mib file... the oid just wasn't right. Paul Farber Farber Technology farber(a)admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Wed, 1 Dec 1999, Campbell Simpson wrote: > Paul > > You should have the usrCip MIB (1.3.6.1.4.1.429.4.10). Originally we had to do a walk of the NMC card to find the number of active sessions, but we asked our vendor for some development so that we could just perform one snmp get for the total number of active sessions on a NAS or on a DSP card. Apparently here in NZ we get slightly different software releases to others. If you don't have the MIB then have a talk to your vendor and see what they say. > > Campbell > > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) RE: OID for HiperDSP
by Jose Luis Gaspoz 01 Dec '99

01 Dec '99

Above all thanks to all those that try to help me, but the OIDS that indicated me begins with .1.3.6.1.4.1.429.4 and I make a SNMPWALK from that this OID and I don't have anything under the .4 To the state of the Quad modems I see it with 1.3.6.1.4.1.429.1.6.9.1.1.7.XXXX To the card Hiper DSP sees it in enterprises.429.1.1.2.1.1.3.10000 = 3COM High-Density Modem NAC" Continue forgiving the translation to English... Thank You >We have a Total Control with 8 quad modem and we do the quantity of connected users >with a MRTG. > >We add a HIPERDSP in the slot 10 and we wanted to taste the quantity from connected >users to her. > >Does somebody know the OID to see the quantity of users connected in a HiperDSP? > >From already thank you and forgive the bad translation to English - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) What would you do.
by Dataheart 01 Dec '99

01 Dec '99

I have been given the chance to replace all my 3com gear, and I am deciding if I want to. Has anyone had experience with other vendors. I have been thinking about Cisco, or Ascend, or is HiPer the way to go. I know Cisco has far better support, but all in all please give me your opinions backed with reasons what would be the best way to go. Thanks, Aaron - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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