3Com has a website somewhere that explains them all. But off the top of my head, the common ones are: Gateway Disconnect Command: the ARC dropped the session, maybe because you did a "disconnect user" or rebooted the card, or more likely PPP negotiation or authentication failed. v.42 disconnect command received: The remote modem specifically told yours to hang up cleanly. Normal disconnect. Normal user call clearing: same thing. DS0 teardown: Could be normal, or could be that they hung up on you. (Call waiting, user's computer lost power, Windows crashed, whatever) Retransmit limit or unable to retrain: Usually serious line noise (maybe call waiting) killed the connnection off. Or maybe the user's got a crummy Winmodem. Protocol error event: There's probably a Rockwell HCF at the other end. Send 'em to http://808hi.com/56k/rockhcf.htm if so. :-) Anyway, that's the quick version... 3Com has a better list somewhere. Mike Andrews (MA12) * mandrews@dcr.net * http://www.bit0.com/ VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville "Don't sweat the petty things, and don't pet the sweaty things." On Tue, 11 Jan 2000, Greg owens wrote:

Looking at the Total Control It will list several types of disconnect reasons.....rcvdGatewayDiscCmd, NormalUserCallClear,v42DisconnectCm, along with several others...Where can I find a explanation of these reasons. Which ones other than CarrierLoss should alert me to problems other than the users just logged off. Thanks Greg Owens Magnolia Internet Services http://www.magnolia-net.com

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