Looking at the Total Control It will list several types of disconnect reasons.....rcvdGatewayDiscCmd, NormalUserCallClear,v42DisconnectCm, along with several others...Where can I find a explanation of these reasons. Which ones other than CarrierLoss should alert me to problems other than the users just logged off.  Thanks
Greg Owens
Magnolia Internet Services
http://www.magnolia-net.com