(usr-tc) HyperARC/DSP Problem
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check. First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL. (2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this: Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000 Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal. Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this? -Scott
Thus spake Scot bethke
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
Get Hell Atlantic back on the line and smack them upside the head with a clue by four. :) If the both cards are taking calls, then there's a problem with the hunting and that's all telco there. There is no way to configure your equipment to control the hunt group in any way. The originating side (the telco in this case) decides where to send the call, the receiving side has no say in the matter other than to possibly reject the call (resulting in either a fast busy/reorder tone type of response to the caller, or a user busy if its rejected with cause code 17). I suspect that they've set it up as two seperate trunk groups and not got the hunting between them configured correctly. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Hi, I am looking for a used Total Control Chasse with power supply no other cards if you know some one who has one let me know. Vince warlock@nci1.net At 10:28 PM 1/12/00 -0500, you wrote:
Thus spake Scot bethke
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
Get Hell Atlantic back on the line and smack them upside the head with a clue by four. :) If the both cards are taking calls, then there's a problem with the hunting and that's all telco there. There is no way to configure your equipment to control the hunt group in any way. The originating side (the telco in this case) decides where to send the call, the receiving side has no say in the matter other than to possibly reject the call (resulting in either a fast busy/reorder tone type of response to the caller, or a user busy if its rejected with cause code 17).
I suspect that they've set it up as two seperate trunk groups and not got the hunting between them configured correctly. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Vincent - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)? Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
How would I tell if I had a hung modem? well wait now if I had a hung modem though wouldnt it be caught when I pluged the initial PRI into the next card.. When I do that it will take all calls to capacity and still not hunt over to the next set of PRI's -Scott ----- Original Message ----- From: "Paul Farber" <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Cc: <usr-tc@xmission.com> Sent: Wednesday, January 12, 2000 11:52 PM Subject: Re: (usr-tc) HyperARC/DSP Problem
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)?
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Just something to check.... never overlook the obvious because *sometimes* telco is right. Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Thu, 13 Jan 2000, Scot bethke wrote:
How would I tell if I had a hung modem? well wait now if I had a hung modem though wouldnt it be caught when I pluged the initial PRI into the next card.. When I do that it will take all calls to capacity and still not hunt over to the next set of PRI's
-Scott
----- Original Message ----- From: "Paul Farber" <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Cc: <usr-tc@xmission.com> Sent: Wednesday, January 12, 2000 11:52 PM Subject: Re: (usr-tc) HyperARC/DSP Problem
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)?
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Well that gets me back to my original question though how do I check modem status for a hung modem. -Scott ----- Original Message ----- From: "Paul Farber" <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 10:06 AM Subject: Re: (usr-tc) HyperARC/DSP Problem
Just something to check.... never overlook the obvious because *sometimes* telco is right.
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Thu, 13 Jan 2000, Scot bethke wrote:
How would I tell if I had a hung modem? well wait now if I had a hung modem though wouldnt it be caught when I pluged the initial PRI into the next card.. When I do that it will take all calls to capacity and still not hunt over to the next set of PRI's
-Scott
----- Original Message ----- From: "Paul Farber" <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Cc: <usr-tc@xmission.com> Sent: Wednesday, January 12, 2000 11:52 PM Subject: Re: (usr-tc) HyperARC/DSP Problem
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)?
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Call in to the rack and see if you get 'dead air'. IE pick up with no negotiation. Or if you get a busy but still have open modems. I don't think there is a way in TCM to check it. Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Thu, 13 Jan 2000, Scot bethke wrote:
Well that gets me back to my original question though how do I check modem status for a hung modem.
-Scott
----- Original Message ----- From: "Paul Farber" <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 10:06 AM Subject: Re: (usr-tc) HyperARC/DSP Problem
Just something to check.... never overlook the obvious because *sometimes* telco is right.
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Thu, 13 Jan 2000, Scot bethke wrote:
How would I tell if I had a hung modem? well wait now if I had a hung modem though wouldnt it be caught when I pluged the initial PRI into the next card.. When I do that it will take all calls to capacity and still not hunt over to the next set of PRI's
-Scott
----- Original Message ----- From: "Paul Farber" <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Cc: <usr-tc@xmission.com> Sent: Wednesday, January 12, 2000 11:52 PM Subject: Re: (usr-tc) HyperARC/DSP Problem
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)?
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
This problem as stumped us from a while. Here is the situation: We have a ISD that is using ISDN to dial into one of our older TCHs. They can dial in a connect. When they try to go to a web page using the DNS name they can not go to it. They can type in the ip address to get to it but not the dns. Here is where it gets strange. They can connect to two other isp's without any problems and they can surf the net just fine. We have checked just about everything that is possible to check, including making sure it wasn't looking for a auto-proxy. This ISD is the only person that is having this problem. As a side note, we have a profiles set up for our ISDN customers on that TCH. Bryan NOC Technician COX Internet - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
What ISDN equipment is the customer using? Is it Cisco perhaps? I've seen this before with Cisco (don't recall what version of IOS though). I believe the resolve was no ip mroute-cache -- Scot ----- Original Message ----- From: The NOC (COX Internet) <usrtc@tyler.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 2:30 PM Subject: (usr-tc) Odd Problem
This problem as stumped us from a while. Here is the situation:
We have a ISD that is using ISDN to dial into one of our older TCHs. They can dial in a connect. When they try to go to a web page using the DNS
name
they can not go to it. They can type in the ip address to get to it but not the dns. Here is where it gets strange. They can connect to two other isp's without any problems and they can surf the net just fine. We have checked just about everything that is possible to check, including making sure it wasn't looking for a auto-proxy. This ISD is the only person that is having this problem. As a side note, we have a profiles set up for our ISDN customers on that TCH.
Bryan NOC Technician COX Internet
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Honestly I do not remember. I was not the primary technician working on this problem. But I do believe it was either Cisco or the Ascend Pipeline ISDN router. The ISD gave us like a hour to fix the problem before they switched providers and obviously we didn't make the time limit. Bryan NOC Technician COX Internet ----- Original Message ----- From: "Scot Desort" <scot@njaccess.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 1:24 PM Subject: Re: (usr-tc) Odd Problem
What ISDN equipment is the customer using? Is it Cisco perhaps? I've seen this before with Cisco (don't recall what version of IOS though). I believe the resolve was
no ip mroute-cache
-- Scot
----- Original Message ----- From: The NOC (COX Internet) <usrtc@tyler.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 2:30 PM Subject: (usr-tc) Odd Problem
This problem as stumped us from a while. Here is the situation:
We have a ISD that is using ISDN to dial into one of our older TCHs.
They
can dial in a connect. When they try to go to a web page using the DNS name they can not go to it. They can type in the ip address to get to it but not the dns. Here is where it gets strange. They can connect to two other isp's without any problems and they can surf the net just fine. We have checked just about everything that is possible to check, including making sure it wasn't looking for a auto-proxy. This ISD is the only person that is having this problem. As a side note, we have a profiles set up for our ISDN customers on that TCH.
Bryan NOC Technician COX Internet
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
At 01:30 PM 1/13/00 -0600, The NOC \(COX Internet\) wrote:
This problem as stumped us from a while. Here is the situation:
We have a ISD that is using ISDN to dial into one of our older TCHs. They can dial in a connect. When they try to go to a web page using the DNS name they can not go to it. They can type in the ip address to get to it but not the dns. Here is where it gets strange. They can connect to two other isp's without any problems and they can surf the net just fine. We have checked just about everything that is possible to check, including making sure it wasn't looking for a auto-proxy. This ISD is the only person that is having this problem. As a side note, we have a profiles set up for our ISDN customers on that TCH.
Check TCP/IP's DNS settings in the connectoid, make sure it's set to your servers or server assigned. -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Kirk, Yes. This was done. Bryan NOC Technician COX Internet ----- Original Message ----- From: "K Mitchell" <mitch@keyconn.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 1:41 PM Subject: Re: (usr-tc) Odd Problem
At 01:30 PM 1/13/00 -0600, The NOC \(COX Internet\) wrote:
This problem as stumped us from a while. Here is the situation:
We have a ISD that is using ISDN to dial into one of our older TCHs.
They
can dial in a connect. When they try to go to a web page using the DNS name they can not go to it. They can type in the ip address to get to it but not the dns. Here is where it gets strange. They can connect to two other isp's without any problems and they can surf the net just fine. We have checked just about everything that is possible to check, including making sure it wasn't looking for a auto-proxy. This ISD is the only person that is having this problem. As a side note, we have a profiles set up for our ISDN customers on that TCH.
Check TCP/IP's DNS settings in the connectoid, make sure it's set to your servers or server assigned.
-- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
|-----Original Message----- |From: owner-usr-tc@lists.xmission.com |[mailto:owner-usr-tc@lists.xmission.com]On Behalf Of The NOC (COX |Internet) |Sent: Thursday, January 13, 2000 1:30 PM |To: usr-tc@lists.xmission.com |Subject: (usr-tc) Odd Problem | | | |This problem as stumped us from a while. Here is the situation: | |We have a ISD that is using ISDN to dial into one of our older TCHs. They |can dial in a connect. When they try to go to a web page using the DNS name |they can not go to it. They can type in the ip address to get to |it but not |the dns. Were you providing the ISD a valid DNS server address during IPCP? The symptom sounds like the client didnt have any DNS server configured. | Here is where it gets strange. They can connect to two other |isp's without any problems and they can surf the net just fine. We have |checked just about everything that is possible to check, including making |sure it wasn't looking for a auto-proxy. This ISD is the only person that |is having this problem. As a side note, we have a profiles set up for our |ISDN customers on that TCH. | |Bryan |NOC Technician |COX Internet | | |- | To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" | with "unsubscribe usr-tc" in the body of the message. | For information on digests or retrieving files and old messages send | "help" to the same address. Do not use quotes in your message. | - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
On Thu, 13 Jan 2000, Paul Farber wrote: The easiest way I can think of to verify this to be true or not is to busy out the first PRI and then see if you can dial the number or not. If there's a question about a hung modem, reverse the PRI's on your chassis and then try it. It's been my experience that fast busy has usually been an issue on the telco side or that our DS1 span provisioning isn't right in the card. The other thing you will want to check (which wouldn't cause a fast busy but could cause standard busy) is to have them check the hunt group size on the PRI. Also, if you're talking with provisioning, have them do an ISDN trace and see which trunk is causing the fast busy not to mention how many trunks they're going into. Kevin Benton Network Administrator SOTANet LLC, A Voyager.net Company
Just something to check.... never overlook the obvious because *sometimes* telco is right.
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Thu, 13 Jan 2000, Scot bethke wrote:
How would I tell if I had a hung modem? well wait now if I had a hung modem though wouldnt it be caught when I pluged the initial PRI into the next card.. When I do that it will take all calls to capacity and still not hunt over to the next set of PRI's
-Scott
----- Original Message ----- From: "Paul Farber" <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Cc: <usr-tc@xmission.com> Sent: Wednesday, January 12, 2000 11:52 PM Subject: Re: (usr-tc) HyperARC/DSP Problem
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)?
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
E-Mail: s1kevin@tims.net Web: http://users.sota-oh.com/~s1kevin/ Unsolicited advertisements processing fee: $50 subject to change without notice - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Well Bell Atlantic just called back, they set up a protocol Analyzer on the trunks and said my HyperDSPs are returning a "NO CHANNELS AVAILABLE" error when they dial in past the last channel on my first PRI.. Now again I have swapped the PRI's so I know that both cards work. Would there be something I'm missing here to tell these cards (or the Harc) that they need to pass stuff over to the second PRI? -Scott ----- Original Message ----- From: "Kevin Benton" <s1kevin@tims.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 11:01 AM Subject: Re: (usr-tc) HyperARC/DSP Problem
On Thu, 13 Jan 2000, Paul Farber wrote:
The easiest way I can think of to verify this to be true or not is to busy out the first PRI and then see if you can dial the number or not. If there's a question about a hung modem, reverse the PRI's on your chassis and then try it. It's been my experience that fast busy has usually been an issue on the telco side or that our DS1 span provisioning isn't right in the card. The other thing you will want to check (which wouldn't cause a fast busy but could cause standard busy) is to have them check the hunt group size on the PRI. Also, if you're talking with provisioning, have them do an ISDN trace and see which trunk is causing the fast busy not to mention how many trunks they're going into.
Kevin Benton Network Administrator SOTANet LLC, A Voyager.net Company
Just something to check.... never overlook the obvious because *sometimes* telco is right.
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Thu, 13 Jan 2000, Scot bethke wrote:
How would I tell if I had a hung modem? well wait now if I had a hung modem though wouldnt it be caught when I pluged the initial PRI into the next card.. When I do that it will take all calls to capacity and still not hunt over to the next set of PRI's
-Scott
----- Original Message ----- From: "Paul Farber" <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Cc: <usr-tc@xmission.com> Sent: Wednesday, January 12, 2000 11:52 PM Subject: Re: (usr-tc) HyperARC/DSP Problem
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)?
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
E-Mail: s1kevin@tims.net Web: http://users.sota-oh.com/~s1kevin/ Unsolicited advertisements processing fee: $50 subject to change without notice
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
At 02:25 PM 1/13/00 -0500, Scot bethke wrote:
Well Bell Atlantic just called back, they set up a protocol Analyzer on the trunks and said my HyperDSPs are returning a "NO CHANNELS AVAILABLE" error when they dial in past the last channel on my first PRI.. Now again I have swapped the PRI's so I know that both cards work. Would there be something I'm missing here to tell these cards (or the Harc) that they need to pass stuff over to the second PRI?
Maybe this was asked or answered already, but are the switch and framing types set properly under trunk settings? -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Maybe this was asked or answered already, but are the switch and framing types set properly under trunk settings?
Yes they are, we prove this by putting the working PRI on both DSP cards and it takes calls fine. - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
At 03:26 PM 1/13/00 -0500, Scot bethke wrote:
Maybe this was asked or answered already, but are the switch and framing types set properly under trunk settings?
Yes they are, we prove this by putting the working PRI on both DSP cards and it takes calls fine.
My mistake, I overlooked the "swapped the PRI's so I know that both cards work" in your message. It would appear that this problem is unavoidably telco-based. One of the things we do when ordering PRI is specify that each one has it's own lead dial-in number for testing purposes. The PRI still works as usual within the hunt group, but you have the ability to dial into a specific PRI. This ability would help determine whether your problems are rollover based, or specific to the line itself. -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Hi, I am looking for a used Total Control Chasse with power supply no other cards if you know some one who has one let me know. Vince warlock@nci1.net At 03:26 PM 1/13/00 -0500, you wrote:
Maybe this was asked or answered already, but are the switch and framing types set properly under trunk settings?
Yes they are, we prove this by putting the working PRI on both DSP cards and it takes calls fine.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Vincent - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
On Thu, 13 Jan 2000, Scot bethke wrote:
Well Bell Atlantic just called back, they set up a protocol Analyzer on the trunks and said my HyperDSPs are returning a "NO CHANNELS AVAILABLE" error when they dial in past the last channel on my first PRI.. Now again I have swapped the PRI's so I know that both cards work. Would there be something I'm missing here to tell these cards (or the Harc) that they need to pass stuff over to the second PRI?
Nope. Absolutely nothing. Now, on the other hand, if you do a list interfaces, what does it give back to you? Is the HARC seeing the channels up and available on your second DSP? If not, what does list chassis give back to you? Here's the deal - hunting from PRI to PRI is a telco switch side issue. If all channels are up and running on your PRI's, then it's the telco's responsibility to pass those calls to you in some fashion. Did you ask them when they did an ISDN trace how many trunks were in the group? 1? 2? x? To do that trace, you'll need to give them the lead phone number for your hunt group. What I would do is the following... 1) Select the second DSP. 2) Click on the actions button. 3) Click on Hardware and change it to Software. 4) Click on No Command and change it to Restore T1/E1 and Modems from Default. 5) Click on Execute. 6) When the result is successful click on Save both T1/E1 and Modems to NVRAM. 7) Click on Execute. 8) When the result is successful, click on Software and change it to Hardware. 9) Click on Hardware No Command and change it to Hardware Reset. When the result is successful, close that window, then re-program your DSP's T1 level settings by hand after it comes back up. This will guard against old settings interfering with current issues. You know that DSP #1 works. The best way I've found to program these settings is to open up the programmed settings for both DSP's simultaneously by clicking on the first DSP's T1 then control clicking on the second DSP's T1. Then you should be able to manually set copy the information. I have personally run into a few cases where old settings did interfere with current settings and restoring to factory default has saved me a bunch of time and effort from past attempts to fix things. I have also found that using "Load From" isn't the best way to change settings and know that they're set accurately. Make sure that if you're expecting DNIS that the telco is sending it. If not, the DSP will not accept the call. If there is still an issue, have the telco provisioning people go back and compare PRI #1 versus #2. If they're not identical in translations, have them fix #2 to match #1. If they tell you that things are identical after all that, then maybe Krish would be willing to help you or your 3Com sales rep may send you over to an NC who might help. Nope, I don't work for 3Com. I just teach people how to use their stuff... :) Kevin E-Mail: s1kevin@tims.net Web: http://users.sota-oh.com/~s1kevin/ Unsolicited advertisements processing fee: $50 subject to change without notice - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
I *still* think there is a hunt group problem with that first PRI. If the BA switch does not know that there is a second trunk in the group, then of course, the HiperDSP will return NO CHANNELS, because the telco switch is trying to pass a 24th call to the first PRI. Telco switch is supposed to pass that 24th call to the next trunk in the hunt group which would be your 2nd PRI. Technically speaking, I don't know enough about PRI call control, so I don't know if the telco switch is keeping track of how many active channels there are on a PRI (via the D channel), and making it's own determination to bump the call the the next PRI in the hunt group, or it asks the HiperDSP (again, via the D channel) how many channels are available, and if it's 0, the telco switch moves to the next PRI in the hunt group..... Either way, I believe that the DSP is supposed to return that indicator when all channels are full. Telco switch should now hunt the call, which it does not appear to be doing. Have them try switching the hunt method -- if they are set to top-down (sequential), change to round-robin/random, or vice-versa. Maybe they have something funky in the hunt config. Just some ideas... -- Scot ----- Original Message ----- From: Scot bethke <kbethke@ezy.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 2:25 PM Subject: Re: (usr-tc) HyperARC/DSP Problem
Well Bell Atlantic just called back, they set up a protocol Analyzer on the trunks and said my HyperDSPs are returning a "NO CHANNELS AVAILABLE" error when they dial in past the last channel on my first PRI.. Now again I have swapped the PRI's so I know that both cards work. Would there be something I'm missing here to tell these cards (or the Harc) that they need to pass stuff over to the second PRI?
-Scott
----- Original Message ----- From: "Kevin Benton" <s1kevin@tims.net> To: <usr-tc@lists.xmission.com> Sent: Thursday, January 13, 2000 11:01 AM Subject: Re: (usr-tc) HyperARC/DSP Problem
On Thu, 13 Jan 2000, Paul Farber wrote:
The easiest way I can think of to verify this to be true or not is to busy out the first PRI and then see if you can dial the number or not. If there's a question about a hung modem, reverse the PRI's on your chassis and then try it. It's been my experience that fast busy has usually been an issue on the telco side or that our DS1 span provisioning isn't right in the card. The other thing you will want to check (which wouldn't cause a fast busy but could cause standard busy) is to have them check the hunt group size on the PRI. Also, if you're talking with provisioning, have them do an ISDN trace and see which trunk is causing the fast busy not to mention how many trunks they're going into.
Kevin Benton Network Administrator SOTANet LLC, A Voyager.net Company
Just something to check.... never overlook the obvious because *sometimes* telco is right.
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Thu, 13 Jan 2000, Scot bethke wrote:
How would I tell if I had a hung modem? well wait now if I had a hung modem though wouldnt it be caught when I pluged the initial PRI into the next card.. When I do that it will take all calls to capacity and still not hunt over to the next set of PRI's
-Scott
----- Original Message ----- From: "Paul Farber" <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Cc: <usr-tc@xmission.com> Sent: Wednesday, January 12, 2000 11:52 PM Subject: Re: (usr-tc) HyperARC/DSP Problem
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)?
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
E-Mail: s1kevin@tims.net Web: http://users.sota-oh.com/~s1kevin/ Unsolicited advertisements processing fee: $50 subject to change without notice
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Is this an NFAS problem? Our PRI lines all appear as a single trunk at the telco, controlled by the NFAS functionality across as many PRI lines that are included in the NFAS group. At least that is how the switch guys described it to me. All I do at my end is make sure the second, third, etc. card are set up as being a member of the NFAS group, and determine whether I am going to add additional d channels for redundancy. If the PRI lines are not part of an NFAS group, then there must be some sort of hunting or rollover involved. It is very similar to the way our incoming T1's are handled, they all are piled into one big group as available lines with no hunting set up at all. While hunting would be beneficial in some troubleshooting situations we had it get messed up so many times they moved to this mode. Any time we add lines the switch tech just adds the transport layer to the group and whamo, there are additional lines at our site that work without the intervention of some other "programming tech" at the telco. Mark Thornton San Marcos Internet, Inc. 512-393-5300 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Thus spake Scot Desort
I *still* think there is a hunt group problem with that first PRI. If the BA switch does not know that there is a second trunk in the group, then of course, the HiperDSP will return NO CHANNELS, because the telco switch is trying to pass a 24th call to the first PRI. Telco switch is supposed to pass that 24th call to the next trunk in the hunt group which would be your 2nd PRI.
Technically speaking, I don't know enough about PRI call control, so I don't know if the telco switch is keeping track of how many active channels there are on a PRI (via the D channel), and making it's own determination to bump the call the the next PRI in the hunt group, or it asks the HiperDSP (again, via the D channel) how many channels are available, and if it's 0, the telco switch moves to the next PRI in the hunt group.....
The telco switch keeps track of how many channels are available.
Either way, I believe that the DSP is supposed to return that indicator when all channels are full.
Bzzt...no can do. There is no indication such as this. If the DSP (or any PRI equipment) returns an indication that it doesn't have any trunks available, the caller gets a busy indication of some kind (either regular user busy, or some sort of reorder tone), the call does *not* get re-hunted, its released. In all actuality, if all 23 channels are full, the telco switch shouldn't send a request on the D channel at all since it already knows that the span is already full. If it does send a D channel message, there's a *SERIOUS* bug in the telco switch code...and that's rather unlikely. :) -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
I've heard this can doen rather using console cables to each DSP. Can someone point me to right docs to figure this out. I can't find it anywhere. Meanwhile back to the PDF files. Thanks - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Has any come up with a sure fire way to limit sessions based on Radius without using Accounting? With 3com Accounting turned on our database becomes 100MB+ in a day so that seems out of the question. It used be done in netservers by using Traps... also you used to be able to use Traps to log to a Logserver and now you can't... it all seems to have to be run through a large Database file. We would rather not do this as Access just cannot handle 100MB files without croaking. Basically I wanted to know what others are using for solutions to these old problems... I know of various ways things can be done but none seem pratical for large volume systems with 20,000+ people logging onto in a day. Thanks! Ed ----- Original Message ----- From: Terry Kennedy To: usr-tc@lists.xmission.com Sent: Thursday, January 13, 2000 9:53 PM Subject: (usr-tc) Connect via the Arc to the Dsp I've heard this can doen rather using console cables to each DSP. Can someone point me to right docs to figure this out. I can't find it anywhere. Meanwhile back to the PDF files. Thanks - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Yup, if you have new enough code on all the cards, you can do something resembling the following on your ARC: arc> add network service dsp8cons server_type telnetd socket 8000 data "service_type=dialout,auth=off,interface=\"SLOT:8/CON:1\"" ...then telnet to port 8000 on your ARC and you'll be dumped directly to the console of the DSP in slot 8. You'll want to make sure you've got a console password set on your DSP's, of course. :) There is a way to set up a password on the ARC side, but I never got it to work right. I didn't try very hard though. Mike Andrews (MA12) * mandrews@dcr.net * http://www.bit0.com/ VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville "Don't sweat the petty things, and don't pet the sweaty things." On Thu, 13 Jan 2000, Terry Kennedy wrote:
I've heard this can doen rather using console cables to each DSP. Can someone point me to right docs to figure this out. I can't find it anywhere. Meanwhile back to the PDF files. Thanks
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
arc> add network service dsp8cons server_type telnetd socket 8000 data "service_type=dialout,auth=off,interface=\"SLOT:8/CON:1\"" ...then telnet to port 8000 on your ARC and you'll be dumped directly to the console of the DSP in slot 8. Mike, Tried this and I am dropped back at the hiperarc's cli.3kb.com and found nothing on this. Is their a syntax problem here? A list of the network services show the I have also looked on 3kb.com and found nothing on this. All I found was some expalnation for doing telneting to a hiperarv from a netserver with a set of console cables hooked tied together with a null modem connector. Have no idea why anyone would want to do that. I'll keep looking. Thanks - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Wow, that was a screwed up response! let me try again.. arc> add network service dsp8cons server_type telnetd socket 8000 data "service_type=dialout,auth=off,interface=\"SLOT:8/CON:1\"" ...then telnet to port 8000 on your ARC and you'll be dumped directly to the console of the DSP in slot 8. Mike, Tried this and it telnets just fine back to the hiperarc. Is their a syntax problem here? A list of the network services show: CONFIGURED NETWORK SERVICES Server Admin Name Type Socket Close Status dsp12 TELNETD 8000 FALSE ENABLED DATA: service_type=dialout,auth=off,interface="slot:12/con:1" I also have looked at 3kb.com and all I found was some explanation for telneting to a hiperarc from a netserver with a set of console cables tied together with a null modem connector. Have no idea why anyone would want to do that. I'll keep looking. Thanks Terry - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
This is live off of one of my ARCs: law-ts1> list network service CONFIGURED NETWORK SERVICES Server Admin Name Type Socket Close Status tftpd TFTPD 69 FALSE ENABLED DATA: telnetd TELNETD 23 FALSE ENABLED DATA: dsp8cons TELNETD 8000 FALSE ENABLED DATA: service_type=dialout,auth=off,interface="SLOT:8/CON:1" dsp9cons TELNETD 9000 FALSE ENABLED DATA: service_type=dialout,auth=off,interface="SLOT:9/CON:1" dsp10cons TELNETD 10000 FALSE ENABLED DATA: service_type=dialout,auth=off,interface="SLOT:10/CON:1" dsp11cons TELNETD 11000 FALSE ENABLED DATA: service_type=dialout,auth=off,interface="SLOT:11/CON:1" dsp12cons TELNETD 12000 FALSE ENABLED DATA: service_type=dialout,auth=off,interface="SLOT:12/CON:1" This is with DSP version 2.0.51 and ARC version 4.2.32. You must have at least DSP 2.0.x to make it work. With the above, I can telnet to port 11000 to get to the console of the DSP in slot 11... Does "list interface" show the console ports? If not, you probably don't have the newest release of code. If you do, try 'list chassis' and make sure console is set to yes on all your DSP's there. Mike Andrews (MA12) * mandrews@dcr.net * http://www.bit0.com/ VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville "Don't sweat the petty things, and don't pet the sweaty things." On Sat, 15 Jan 2000, Terry Kennedy wrote:
Tried this and it telnets just fine back to the hiperarc. Is their a syntax problem here? A list of the network services show:
CONFIGURED NETWORK SERVICES Server Admin Name Type Socket Close Status dsp12 TELNETD 8000 FALSE ENABLED DATA: service_type=dialout,auth=off,interface="slot:12/con:1"
I also have looked at 3kb.com and all I found was some explanation for telneting to a hiperarc from a netserver with a set of console cables tied together with a null modem connector. Have no idea why anyone would want to do that. I'll keep looking.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Hi, I am looking for a used Total Control Chasse with power supply no other cards if you know some one who has one let me know. Vince warlock@nci1.net At 06:53 PM 1/13/00 -0800, you wrote:
I've heard this can doen rather using console cables to each DSP. Can someone point me to right docs to figure this out. I can't find it anywhere. Meanwhile back to the PDF files. Thanks
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Vincent - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
At 08:46 AM 1/13/00 -0500, Scot bethke wrote:
How would I tell if I had a hung modem? well wait now if I had a hung modem though wouldnt it be caught when I pluged the initial PRI into the next card.. When I do that it will take all calls to capacity and still not hunt over to the next set of PRI's
I use a perl script to check for hung modems. You can see the output at http://www.keyconn.net/mrtg/modem-fail.htm When one(a pair actually) hangs, it won't be long till you're getting calls reporting "computer is not answering". My failure ratios don't exceed 2.5-3% unless I've got a pair hung, and it rapidly climbs above 5% when they do. -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
How would I tell if I had a hung modem? well wait now if I had a hung modem though wouldnt it be caught when I pluged the initial PRI into the next card.. When I do that it will take all calls to capacity and still not hunt over to the next set of PRI's
-Scott
Tell Bell Atlantic to up the number of available channels. We had the same problem on one of our pools. Turns out, BA told their switch there were 46 channels available whereas, in reality, there were 69. They kept telling us the hunt was programmed properly; it took a bit of whooping and hollering to get 'em to check a little more carefully. 8-\ ********************************************************* Michelle M. Mogil Network and Computing Systems 721 Rhodes Hall, Cornell University, Ithaca, NY 14853 vox: (607) 255-0516, fax: (607) 255-8420 email: mmm3@cornell.edu ********************************************** - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Since flashing my DSP's 2 days ago to 2.0.51 we are starting to get calls from users that have Older Sportster 28.8 modems who are unable to connect. Has anyone else seen this ???? Thanks John Verreault AEI Internet - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Does anyone know where I can find information on older Total Control cards on the 3Com web site. All I can find is the new stuff and Y2k information. No specs available on the individual cards???? Jack Internet Connections jsinger@i-c.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Hi, I am looking for a used Total Control Chasse with power supply no other cards if you know some one who has one let me know. Vince warlock@nci1.net At 11:52 PM 1/12/00 -0500, you wrote:
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)?
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Vincent - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Hi, I am looking for a used Total Control Chasse with power supply no other cards if you know some one who has one let me know. Vince warlock@nci1.net At 11:52 PM 1/12/00 -0500, you wrote:
Are you sure that you don't have a hung modem that is stopping the hunt group (not answering the phone)?
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Vincent - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
What software version is your NMC? It almost sounds like you've got a 4 meg NMC, which isn't going to be able to manage a DSP at all -- gotta have 16 meg and the 16 meg code. Mike Andrews (MA12) * mandrews@dcr.net * http://www.bit0.com/ VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville "Don't sweat the petty things, and don't pet the sweaty things." On Wed, 12 Jan 2000, Scot bethke wrote:
I am having the absolute worst time trying to get my HyperDSP cards working in any capacity what-so-ever. Hoping someone from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up as UP and OPERATIONAL.
(2) Problems... First of all I cant manage the cards (any of them) with TCM. Running 6.0.23, had the same problem on 5.X TCM as well. What happenes is I select the card, click on configure, click on card level and then click ok. I can get the Hyper DSP/ARC Information item, and all values come in and display fine. However I click on "Routing Method" and it comes up with this:
Error Type: No Data Available Parameter: Modem Routing Method Object ID: 1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except info. I can communicate with the NMC card just fine (its an older NMC, not a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But they refuse to hunt from the first hyperDSP to the second. I plug in the first PRI into either DSP card and it takes calls and works like a charm till it gets to channel 23, where we get a fast busy from then on. Im hoping there is a special "Oh you havemore than one hyperDSP" button that I need to push. anyone know what might cause this?
-Scott
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (16)
-
Ed -
Jack Singer -
Jeff Mcadams -
John Verreault -
K Mitchell -
Kevin Benton -
Mark Thornton -
Mike Andrews -
Mike Wronski -
mmm3＠cornell.edu -
Paul Farber -
Scot bethke -
Scot Desort -
Terry Kennedy -
The NOC (COX Internet) -
Vincent Frallicciardi