I am having the absolute worst time trying to get
my HyperDSP cards working in any capacity what-so-ever. Hoping someone
from here has seen this or can tell me what to check.
First i'm running HyperARC HW Version 19.0.0, with
Version 4.1.59 Software. HyperDSP's are HW V 0.49.0, and I have thus far
tried both 1.2.5 and 2.0.51 software. Im using PRI's and they both show up
as UP and OPERATIONAL.
(2) Problems... First of all I cant manage
the cards (any of them) with TCM. Running 6.0.23, had the same problem on
5.X TCM as well. What happenes is I select the card, click on configure,
click on card level and then click ok. I can get the
Hyper DSP/ARC Information item, and all values come
in and display fine. However I click on "Routing Method" and it comes up
with this:
Error Type: No Data
Available
Parameter: Modem Routing
Method
Object ID:
1.3.6.1.4.1.429.1.26.1.1.1.2.14000
Same type of message comes up on every query except
info. I can communicate with the NMC card just fine (its an older NMC, not
a HyperNMC). So I had to go in and USE HARM to program the HyperARC (that
works fine btw), and I programmed the DSP's with a terminal.
Second Issue (and this is the big one) I have two
PRI's, 23B+D, Bell atlantic says everything is fine with both of them. But
they refuse to hunt from the first hyperDSP to the second. I plug in the
first PRI into either DSP card and it takes calls and works like a charm till it
gets to channel 23, where we get a fast busy from then on. Im hoping there
is a special "Oh you havemore than one hyperDSP" button that I need to
push. anyone know what might cause this?
-Scott