I am in the midst of replacing my existing PRI/Quad/Netserver/NMC setup with
a Hiper DSP/ARC/NMC. I have gone through, configured everything that I can
figure and got the system to the point where it's answering calls and
successfully authenticating users against our RADIUS (freeradius) server.
The problem I am having is that once users are connected most of them are
not able to do anything (and in fact the users that are not working I cannot
even ping). The puzzling part is that the problem is not tied to a
particular user (a user may dial in 10 times, and maybe one time out of the
10 everything works fine). The times when things do not work, I have had
the users check winipcfg and it shows the correct IP, gateway, etc, etc.
I'm sure there is probably some routing setting or somesuch that I have not
set properly or routing isn't propagating to something it needs to propagate
to that is causing this issue. The users are "firmly" connected, its not as
if they are getting disconnected... and they are having no problems during
the connection process. Side note that I did have to change the PPP
authentication setting from "any" to "PAP" to get users to authenticate to
the RADIUS server (the session was defaulting to CHAP and failing)... that
is the only thing remotely convoluted that I tried changing :-) I thought
everything had gone miraculously well when I saw users dialling in, being
assigned IP addresses and connecting successfully... until the phone started
ringing with people saying "I can connect but I can't do anything".
I've tried to configure with HARM (which I hear everybody hates :-) after
resetting to factory default. I'm more than happy to reset the ARC to
factory defaults again(probably the best place to start :-) if someone is
instead able to give me a quick rundown of the command line settings which I
should enter from factory default to end up with a working configuration.
Our needs are about as basic as it gets, so I'm guessing it *should* be
about 10 or 15 command lines to configure.
I'll give my working settings from the Netserver setup below, and hopefully
this will give enough info... There are no users configured in the
Netserver. IP addresses and DNS servers are assigned to the customers by
the Netserver with the exception of a handful of users which receive a
static IP courtesy of the RADIUS server (but still receive their DNS server
settings courtesy of the Netserver). I've set the IP's for the new
equipment not to conflict with the old so that all I have to do is unplug
the PRI from the old chassis and plug it into the new one to do the
switchover (or to test). The RADIUS server is all configured up to
accommodate this setup.
(IP's shortened below to save my fingers :-).
- I have a single PRI with 23 channels
- Existing Netserver is IP 1.1.1.226 with netmask 255.255.255.224 and
gateway of 1.1.1.225
- Existing NMC is IP 1.1.1.130 with netmask 255.255.255.192 and gateway of
1.1.1.129
- Our single IP Pool for dialup users starts at 1.1.1.228 netmask
255.255.255.224 gw 1.1.1.225 and has 27 IP's available (will be using the
same pool in new setup)
- Hiper NMC will be IP 1.1.1.181 with netmask 255.255.255.192 and gateway of
1.1.1.129
- Hiper ARC with dual 10/100 NIC will be IP 1.1.1.227 with netmask
255.255.255.224 and gateway of 1.1.1.225 on the top ethernet port, the
bottom ethernet port is not connected.
- Radius server is 1.1.1.133 with a secret of blah for both accounting and
authentication
- DNS servers are 1.1.1.130 and 1.1.1.131
- Logging server is 1.1.1.133
- SNMP traps to 1.1.1.133
- 3.5.105 firmware on DSP, 5.3.107 on ARC and 8.6.3 on NMC
I think that's about everything. Thanks in advance for your assistance!
Cheers,
>>>>> Mike <<<<<
