This might not be the case in your situation since you say the same user
dials many times in a row, but just because a call has less than a minute of
connect time doesn't necessarily mean that it is a failed call. If your
customers are set to automatically connect/check Email/drop as with AOL
FlashSessions, CC-Mail, LotusNotes etc., then this is normal. A misconfigured
dial-on-demand connection might account for it as well, as might a user not
satisfied with 44K and trying for that 53K connection. If there was a large
jump in the percentage of short calls after changing codes that might be another
story though. You might want to also look at some of your other accounting
data, such as Do these session stops have normal disconnect reasons? Did the
user get assigned a valid IP? Was any data passed on the sessions?
Steve
"The NOC \(COX Internet\)" <usrtc(a)tyler.net> on 01/21/2000 11:04:53 AM
Please respond to usr-tc(a)lists.xmission.com
Sent by: "The NOC \(COX Internet\)" <usrtc(a)tyler.net>
To: usr-tc(a)lists.xmission.com
cc: (Steve Valiunas/MW/US/3Com)
Subject: Re: (usr-tc) To many drops after connect
Paul,
How did you find out this information on Total calls lost? Is it possible
to find this out on the old Total Control equipment also?
Bryan
NOC Technician
COX Internet
----- Original Message -----
From: "Paul Farber" <farber(a)admin.f-tech.net>
To: <usr-tc(a)lists.xmission.com>
Sent: Friday, January 21, 2000 9:40 AM
Subject: (usr-tc) To many drops after connect
> hello all
>
> still fighting with TC to try and get decent connection performance out of
> the thing.
>
> flashed the ARC/NMC/DSP to 4.1.22/6.2.17/2.0.60 and here are some
> frighting stats:
>
> Total Calls (from radius): 66212
> Calls of < 1 minute in length: 9266
>
> Thats a 14% drop rate! It seems to hit some people in bulk... it they dial
> in 5-10 times and then they just give up.
>
> I tried to narrow it down to a specific slot/channel but thier dosen't
> seem to be a pattern.
>
> Anyone else seeing similiar results??? All circuits are PRI.
>
>
>
> Paul Farber
> Farber Technology
> farber(a)admin.f-tech.net
> Ph 570-628-5303
> Fax 570-628-5545
>
>
> -
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