- USR-TC - mailman.xmission.com

Re: [USR-TC] Anybody have v.92 working yet?
by Jeff Mcadams 19 Feb '02

19 Feb '02

Also sprach SCCL >You mean Al Huefner who was VP of Customer Service of USR Carrier >Division now in Cisco....no matter why CommWorks is something else, no >more mercy like USR anymore..... miss old days...... Yeah, Al is (or at least was) VP of customer Service for 3Com, he continued on in that position as CommWorks was kinda broken out into their own company (or whatever status it has now). I'm not sure about his current status, but as far as I'm aware, he's still in the same position. Are you saying he's over at Cisco now? That would surprise me, but I guess it could certainly happen. I'd love to have some confirmation of this as, if its true, I suspect there actually is a chance of getting CommWorks to change their support contract policies as Al was *the* person responsible for them in the past. *skeptical but hopeful* -- Jeff McAdams Email: jeffm(a)iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456

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Re: [USR-TC] Anybody have v.92 working yet?
by Jeff Mcadams 19 Feb '02

19 Feb '02

Also sprach Paul Farber >But again, 3Com/Commworks says that if you have 50 DSP's, and only 25 >of them are in an areas where you can even get v.90 to work you need to >pay for all 50. This is the crux of the matter. Because of CommWorks support contract policies, continuing to upgrade the TC equipment is a non-starter. CommWorks *STILL* after, what, 4 or 5 years of me and others screaming about it, needs to get their support contract policies in line with the industry. Equal coverage across the TC products makes continued support of the TC equipment a non-starter here. I also, personally, will not buy another thing from CommWorks/3Com as long as Al Huefner is employed there. When he's gone and the support contract policies are revised, *then* I'll consider purchasing more equipment and support contracts. Al Huefner is single-handedly, through CommWorks support contract policies, responsible for the demise of the TC1000 equipment line as the premier NAS for ISPs. That mantle belongs to Cisco now...their Universal Port/Any Service Any Port (ASAP) support is light-years ahead of what CommWorks has. -- Jeff McAdams Email: jeffm(a)iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456

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RE: [USR-TC] Anybody have v.92 working yet?
by Scott Trautman 18 Feb '02

18 Feb '02

You know, for all the anger and bitterness out there from customers, Thomas (on the other side of the fence) makes quite a bit of sense. I know for my part, having now gotten, what, like 4 years worth of use out of my DSP's/ARC's, 6 years including quads, NetserverPRI's, that they're long since bought and paid for. And I expect they'll continue to run for years to come. And the fact that I'm now NOT on equipment change #4, is worth something as well. Real glad I didn't stick with Ascend (2 months). Real glad I didn't stick with Livingston (6 mo of hell in '96). So, picked the right horse, even though I definately want to shoot the horse sometimes, mostly related to support/software kinds of issues, NOT the product itself, which I all too often forget. That, though, being said before I get the complete picture on what it's all going to cost to upgrade-- Sure, I expect it's going to cost me something. And, you know, I think I'm a reasonable person when it comes to such things; if it's obnoxious, well, then it is. If it's reasonable, I'll probably buy. Can anyone still make it "real simple" as to what this upgrade will cost? I get fatigued by the umpteen pager 9 words where 1 would do; some kind of chart, picture, you know, for me, bein' simple an' all...:^) SMT Scott M. Trautman Global Dialog Internet 2810 Crossroads, STE LL2 Madison WI 53718

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RE: [USR-TC] Anybody have v.92 working yet?
by SWujek＠solunet.com 18 Feb '02

18 Feb '02

To help clear up the confusion on the V.92 upgrade here is what you need.... If you have a chassis with the Hiper card set and a support contract that allows you to access the 3Com website for code then the V.92 upgrade is free. The only thing you need to make sure of is that you have 128MB Ram on the HiperARC. The HiperARC came standard with 64MB of RAM. So to reiterate if you have at minimum a HiperARC with 128MB RAM, a Hiper NMC, and Hiper DSP modem cards OR the Multispan modem cards then you are OK to upgrade to V.92. There is nothing else you need except a support contract to access the code. Ascend has V.92 out but lacking many of the functions in the 3Com release and you must pay quite a bit for it even if you have a support contract. Not quite sure about Cisco's implementation yet but I would guess hardware upgrades at the least. We deal with most vendor products here and the 3Com V.92 is by far the most capable V.92 release out there. One of the biggest problems we see and hear on a daily basis is customers running the older Quad cards, NetServer, and EdgeServer cards that are as old as the hills complaining they need to upgrade to the newer Hiper set to get the V.92. Thanks, Steve -----Original Message----- From: Ed Taylor [mailto:ed@1st.net] Sent: Monday, February 18, 2002 6:15 PM To: Thomas_Goodman(a)3com.com Cc: usr-tc(a)lists.xmission.com Subject: RE: [USR-TC] Anybody have v.92 working yet? Thomas... Where did I say anything about QUADS? Where did I mention FORKLIFT? (I assume you were replying to my question since I was in the TO field) Man you really need to read and listen. I am talking about Hiper TC 1000 stuff... Equipment that would work with the v.92 code. Is it FREE for those of us with Hiper DSP and Hiper NMC? That is the question... And if it is you will have me for a long time further as a customer. Otherwise there is way too many choices out there that I can switch to. Now... answer what I have asked... do not answer and insert crap into it. Give a damn direct answer for once. AGAIN I AM NOT TALKING ABOUT QUADS or FORKLIFTING ANYTHING! I am talking about newer equipment that is more than capable of utilizing the new code. -- Edgar D. Taylor President/CEO FIRST USA Inc. Voice: (800)716-6190 Email: ed(a)1st.net Web: www.1st.net -- -----Original Message----- From: usr-tc-admin(a)mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com] On Behalf Of Thomas_Goodman(a)3com.com Sent: Monday, February 18, 2002 3:35 PM To: Ed Taylor Cc: 'Paul Farber'; usr-tc(a)lists.xmission.com Subject: RE: [USR-TC] Anybody have v.92 working yet? Forklift? If you made a decision with one of our competitors two years ago and wanted to deploy V92 what were your choices. What would you do with that equipment today? We have EOL our Quad cards and offer Rebates for them back. Livingston PM3 EOL Ascend 4000 EOL Ascend 4004 EOL Ascend 4048 EOL Cisco 5300 EOL Cisco 5800 EOL www.cisco.com/warp/public/cc/pd/as/as5800/prodlit/1657_pp.htm http://www.cisco.com/warp/public/cc/pd/as/as5300/prodlit/1656_pp.htm Anyone have any of these? What other's are not upgradeable to V92? All pieces of V92 the ones your customers will ask for. Will your customers say I bought this great new modem with V92 can you give me half of the feature set.... Does Patton have PCM Upstream or V.44? Does any of the competitors have PCM Upstream or V.44? I have been told no. Who are all the other RAS vendors and what is FREE. The Total Control 1000 using HiPer System or MultiSpan DSPs need a Software Upgrade. This Software Upgrade is contained in the TCS 4.5 code release. Tom "Ed Taylor" <ed(a)1st.net> on 02/16/2002 09:36:44 PM Sent by: "Ed Taylor" <ed(a)1st.net> To: "'Paul Farber'" <farber(a)admin.f-tech.net> cc: <usr-tc(a)lists.xmission.com>, Thomas Goodman/MW/US/3Com Subject: RE: [USR-TC] Anybody have v.92 working yet? Oh I have argued that for sometime... And if I don't get one hell of a deal on this stuff (if not free) 3com can kiss our 3000+ ports goodbye. We paid DAMN good money for our equipment and 3com is not about to double dip us. They ripped us off in the past and it won't happen again (promises were broken)... Cisco (or Patton)... Here we come! -- Edgar D. Taylor -----Original Message----- From: usr-tc-admin(a)mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com] On Behalf Of Paul Farber Sent: Saturday, February 16, 2002 8:31 PM To: Thomas_Goodman(a)3com.com Cc: Ed Taylor; usr-tc(a)lists.xmission.com Subject: Re: [USR-TC] Anybody have v.92 working yet? <fact> All my other gear gets FREE v.92 upgrades. </fact> <sarcasm> HUGE, SUPER UMPA-LUMPA advantage for every other RAS verdor on the planet </sarcasm> <fact> 3COM/Commworks says I gotta buy super this and upgrade that.... basically a forklift upgrade. </fact> All my other RAS gear gets a simple software upgrade.... <sarcasm> HUGE, SUPER UMPA-LUMPA advantage for every other RAS vendor on the planet </sarcasm> :) -- Paul Farber Farber Technology farber(a)admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Sat, 16 Feb 2002 Thomas_Goodman(a)3com.com wrote: > > ALL. > > Who's quite. My posting on Dec 21st when final Beta was release > (actually posted in Jan for some reason) stated a 60 day Beta. Final > release due end of Feb. Look for a posting of Software to Total > Service sometime the week of the 25th. > > We are releasing V92 (Modem on Hold. Quick Connect & PCM Upstream) and > will also have V.44 compression. Our competitors from what ISPs tell > me have only MOH and QC. Advantage Total Control Users. > > Thanks, > > Tom > > > > > "Ed Taylor" <ed(a)1st.net>@mailman.xmission.com on 02/16/2002 05:45:20 > AM > > Sent by: usr-tc-admin(a)mailman.xmission.com > > > To: <usr-tc(a)lists.xmission.com> > cc: > Subject: [USR-TC] Anybody have v.92 working yet? > > > Does ANYONE have v.92 working yet on 3com? > > If not I wonder why. 3com should have released v.92 months ago... And > all has been quite recently about it. > > -- > Edgar D. Taylor > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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TC MP/16 V.34 Docs
by Dennis David 18 Feb '02

18 Feb '02

Hello all, I just picked up the mp16 and have been having a ton of trouble putting my hands on any docs. Any ideas where I might find them. I am fairly new to the TC world so I want to get the docs so I can avoid asking dumb questions. Thanks Dennis Dennis David Sr. Engineer NetDefender, LLC (V) 703-580-5264 (F) 703-783-0795 http://www.netdefender.com

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RE: [USR-TC] Anybody have v.92 working yet?
by Thomas_Goodman＠3com.com 18 Feb '02

18 Feb '02

Forklift? If you made a decision with one of our competitors two years ago and wanted to deploy V92 what were your choices. What would you do with that equipment today? We have EOL our Quad cards and offer Rebates for them back. Livingston PM3 EOL Ascend 4000 EOL Ascend 4004 EOL Ascend 4048 EOL Cisco 5300 EOL Cisco 5800 EOL www.cisco.com/warp/public/cc/pd/as/as5800/prodlit/1657_pp.htm http://www.cisco.com/warp/public/cc/pd/as/as5300/prodlit/1656_pp.htm Anyone have any of these? What other's are not upgradeable to V92? All pieces of V92 the ones your customers will ask for. Will your customers say I bought this great new modem with V92 can you give me half of the feature set.... Does Patton have PCM Upstream or V.44? Does any of the competitors have PCM Upstream or V.44? I have been told no. Who are all the other RAS vendors and what is FREE. The Total Control 1000 using HiPer System or MultiSpan DSPs need a Software Upgrade. This Software Upgrade is contained in the TCS 4.5 code release. Tom "Ed Taylor" <ed(a)1st.net> on 02/16/2002 09:36:44 PM Sent by: "Ed Taylor" <ed(a)1st.net> To: "'Paul Farber'" <farber(a)admin.f-tech.net> cc: <usr-tc(a)lists.xmission.com>, Thomas Goodman/MW/US/3Com Subject: RE: [USR-TC] Anybody have v.92 working yet? Oh I have argued that for sometime... And if I don't get one hell of a deal on this stuff (if not free) 3com can kiss our 3000+ ports goodbye. We paid DAMN good money for our equipment and 3com is not about to double dip us. They ripped us off in the past and it won't happen again (promises were broken)... Cisco (or Patton)... Here we come! -- Edgar D. Taylor -----Original Message----- From: usr-tc-admin(a)mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com] On Behalf Of Paul Farber Sent: Saturday, February 16, 2002 8:31 PM To: Thomas_Goodman(a)3com.com Cc: Ed Taylor; usr-tc(a)lists.xmission.com Subject: Re: [USR-TC] Anybody have v.92 working yet? <fact> All my other gear gets FREE v.92 upgrades. </fact> <sarcasm> HUGE, SUPER UMPA-LUMPA advantage for every other RAS verdor on the planet </sarcasm> <fact> 3COM/Commworks says I gotta buy super this and upgrade that.... basically a forklift upgrade. </fact> All my other RAS gear gets a simple software upgrade.... <sarcasm> HUGE, SUPER UMPA-LUMPA advantage for every other RAS vendor on the planet </sarcasm> :) -- Paul Farber Farber Technology farber(a)admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Sat, 16 Feb 2002 Thomas_Goodman(a)3com.com wrote: > > ALL. > > Who's quite. My posting on Dec 21st when final Beta was release > (actually posted in Jan for some reason) stated a 60 day Beta. Final > release due end of Feb. Look for a posting of Software to Total > Service sometime the week of the 25th. > > We are releasing V92 (Modem on Hold. Quick Connect & PCM Upstream) and > will also have V.44 compression. Our competitors from what ISPs tell > me have only MOH and QC. Advantage Total Control Users. > > Thanks, > > Tom > > > > > "Ed Taylor" <ed(a)1st.net>@mailman.xmission.com on 02/16/2002 05:45:20 > AM > > Sent by: usr-tc-admin(a)mailman.xmission.com > > > To: <usr-tc(a)lists.xmission.com> > cc: > Subject: [USR-TC] Anybody have v.92 working yet? > > > Does ANYONE have v.92 working yet on 3com? > > If not I wonder why. 3com should have released v.92 months ago... And > all has been quite recently about it. > > -- > Edgar D. Taylor > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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Re: [USR-TC] Anybody have v.92 working yet?
by Thomas_Goodman＠3com.com 16 Feb '02

16 Feb '02

ALL. Who's quite. My posting on Dec 21st when final Beta was release (actually posted in Jan for some reason) stated a 60 day Beta. Final release due end of Feb. Look for a posting of Software to Total Service sometime the week of the 25th. We are releasing V92 (Modem on Hold. Quick Connect & PCM Upstream) and will also have V.44 compression. Our competitors from what ISPs tell me have only MOH and QC. Advantage Total Control Users. Thanks, Tom "Ed Taylor" <ed(a)1st.net>@mailman.xmission.com on 02/16/2002 05:45:20 AM Sent by: usr-tc-admin(a)mailman.xmission.com To: <usr-tc(a)lists.xmission.com> cc: Subject: [USR-TC] Anybody have v.92 working yet? Does ANYONE have v.92 working yet on 3com? If not I wonder why. 3com should have released v.92 months ago... And all has been quite recently about it. -- Edgar D. Taylor _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] Anybody have v.92 working yet?
by Ed Taylor 16 Feb '02

16 Feb '02

OK. Quite means nothing has been stated in almost amonth and it's still Beta. Competition has had it for sometime now. -- Edgar D. Taylor -----Original Message----- From: usr-tc-admin(a)mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com] On Behalf Of Thomas_Goodman(a)3com.com Sent: Saturday, February 16, 2002 1:35 PM To: Ed Taylor Cc: usr-tc(a)lists.xmission.com Subject: Re: [USR-TC] Anybody have v.92 working yet? ALL. Who's quite. My posting on Dec 21st when final Beta was release (actually posted in Jan for some reason) stated a 60 day Beta. Final release due end of Feb. Look for a posting of Software to Total Service sometime the week of the 25th. We are releasing V92 (Modem on Hold. Quick Connect & PCM Upstream) and will also have V.44 compression. Our competitors from what ISPs tell me have only MOH and QC. Advantage Total Control Users. Thanks, Tom "Ed Taylor" <ed(a)1st.net>@mailman.xmission.com on 02/16/2002 05:45:20 AM Sent by: usr-tc-admin(a)mailman.xmission.com To: <usr-tc(a)lists.xmission.com> cc: Subject: [USR-TC] Anybody have v.92 working yet? Does ANYONE have v.92 working yet on 3com? If not I wonder why. 3com should have released v.92 months ago... And all has been quite recently about it. -- Edgar D. Taylor _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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Re: [USR-TC] CERT Advisory CA-2002-03: SNMPv1 Vulnerabilities
by Thomas_Goodman＠3com.com 16 Feb '02

16 Feb '02

CERT Advisory Response On February 12th, 2002, the Computer Emergency Response Team Coordination Center, CERT®, issued Advisory CA-2002-03 which describes numerous vulnerabilities in multiple vendors' SNMP implementations. CERT® is the Internet security oversight organization, which monitors Internet security conditions and advises Internet users of vulnerability conditions. CommWorks Corporation is currently assessing the impact of these vulnerabilities on CommWorks products. As an immediate precaution, customers should review the solutions suggested in Section III at http://www.cert.org/advisories/CA-2002-03.html, and implement those appropriate to their network environment. In particular, CommWorks advises isolating the management network from the user data network in order to minimize vulnerability and service impact related to any security breach. CommWorks customers should monitor http://totalservice.commworks.com/cert_update.cfm for updated information addressing this advisory, as well as information on available patches for CommWorks products. Carl Litt <carl(a)execulink.com>@mailman.xmission.com on 02/13/2002 01:29:00 PM Sent by: usr-tc-admin(a)mailman.xmission.com To: usr-tc(a)lists.xmission.com cc: Subject: [USR-TC] CERT Advisory CA-2002-03: SNMPv1 Vulnerabilities CERT has just released an advisory concerning vulnerabilities in SNMPv1 which exist in many vendor implementations, including 3Com. 3Com has acknowledged that several switches are are vulnerable, but there has been no news about the Total Control series. Does anyone know if the SNMP implementation on the ARC/NMC cards is safe? For reference: http://www.kb.cert.org/vuls/id/854306 http://www.kb.cert.org/vuls/id/107186 Carl Litt Network Administrator Execulink Internet _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] DSP Down
by Kirk Mitchell 16 Feb '02

16 Feb '02

At 03:48 PM 2/15/02 -0500, SWujek(a)solunet.com wrote: >You can also try doing a "Load From" from within TCM software if your PRIs >are configured the same as on your other cards. If you have another DSP card >that is functioning properly and the PRI has the same settings load from >that DSP to your DSP you're having problems with, reboot it and see if it >begins taking calls. Tried that. Went through settings, then loaded from a known good card and checked again. Saved to NVRAM and rebooted, no change. Double-checked settings to make sure they held through reboot, fine. >The T1 plug mentioned by Charles is a great tool to rule out a hardware >problem on the card for D-channel too. If it goes "green" I would look to >Verizon. >The easiest thing to do if your PRIs are configured the same way is to swap >one from a known working card. You will drop all the calls on the card but >that is the quickest and easiest way. Then you can go directly to Verizon >and tell them without a doubt they have it configured wrong without going >through all their loopback tests. Was finally able to do this this morning. The problem followed the line to new slot and good line in "bad" slot came up fine. It's definately Verizon's problem. Thanks, -- Kirk Mitchell-General Manager mitch(a)keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net

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