April 2004 - USR-TC - mailman.xmission.com

RE: [USR-TC] TC1000 Remote Support Required[Scanned]
by Stuart Burgess 11 Apr '04

11 Apr '04

Thanks, Lewis. Regards, Stuart Burgess Ad-Lib Communications Gibraltar +350-74646 +34-600-388-233 stuartb(a)adlib.gi -----Original Message----- From: Lewis Bergman [mailto:lbergman@wtxs.net] Sent: 11 April 2004 15:26 To: usr-tc(a)mailman.xmission.com Subject: Re: [USR-TC] TC1000 Remote Support Required[Scanned] Stuart Burgess said: > Hi, I have some TC1000 chassis and I would like some remote support on > basic configuration and opperation. > > Can anyone be of assistance, plaese? Joel does this quite a bit. I am aure he will get around to answering you after the holiday. -- Lewis Bergman Texas Communications 4309 Maple ST. Abilene, TX 79602 325-695-6962 ext 115 _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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TC1000 Remote Support Required
by Stuart Burgess 11 Apr '04

11 Apr '04

Hi, I have some TC1000 chassis and I would like some remote support on basic configuration and opperation. Can anyone be of assistance, plaese? Regards, Stuart Burgess Ad-Lib Communications Gibraltar +350-74646 +34-600-388-233 stuartb(a)adlib.gi

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RE: [USR-TC] TCS 4.5 upgrade skips
by Adam Barnhill 10 Apr '04

10 Apr '04

In my experience, the ARC and NMC couldn't care less if you skip versions from any particular base version. The HiperDSP however does have a problem downgrading from 4.5 to 4.3 so really the only version I think might be necessary is 3.1.7 for the HiperDSP. The first card I skipped to TCS 4.5 never quite worked right, and so I downgraded it. However, the only code I did that with was 2.1.85 to 3.5.12 Perhaps the issues I found were directly related to 3.5.12 and not the skipping of code. I run 3.5.109 and don't have any problems now. There could have been numerous things causing the issues he experienced. However, so far as I know the only thing he did to fix it was downgrade his HiperDSPs and then flash 'em back to TCS 4.5 I'm curious, which TCM version are you using? I'm sure if there were actually a problem, you would know it within the first week. -----Original Message----- From: Jeff Lynch [mailto:jeff@mercury.jorsm.com] Sent: Friday, April 09, 2004 3:49 PM To: usr-tc(a)mailman.xmission.com Cc: Adam Barnhill Subject: RE: [USR-TC] TCS 4.5 upgrade skips Adam Barnhill said: > You'll need to upgrade from TCS 4.3 to 4.5, if you don't you will (most > likely) have modem handshake/connection/call handling problems. Happen to know if is this an greater issue for the HiperDSP but not the HiperARC or HiperNMC? HiperARC 5.1.73 -> 5.3.110 (TCS4.2 -> TCS4.5) HiperNMC 7.2.8 -> 8.6.3 (TCS4.0 -> TCS4.5) HiperDSP 2.0.51 -> 3.5.109 (TCS3.6 -> TCS4.5) ! As you can see I went from 2.0.51 directly to 3.5.109 but have had no problems so far in test setup. MOH and PCM upstream both work well. TCM works fine (config and perf monitor, other common stuff) and I did a complete power cycle test and everything recovers no-problemo (tells me NMC and save/restore NVRAM probably OK, yes?). Harc routes fine and does everything we had it doing before, including participate in RIP2 with cisco (as well as RIP can be expected to do). I can move the HiperDSP from 2.0.51 (or 2.1.85) to 3.1.7 before going to TCS4.5 (because I have that dmf). But this is the only interim release my former Network Admin obtained before our software contract expired. I did decide to sacrifice these three cards (harc, hnmc and hdsp) to try this upgrade skip before re-contracting. Stll has me wondering if the "upgrade in steps" is a ploy to keep us buying software contracts without lapse, but I may have just disproved this being necessary. We've kept under contract until now, looks like our hardware is dead for software updates and dialup is not really growing. Thus my debacle. Couldn't there be several reasons to explain the problem referenced below? Inexperience with chassis upgrade. Their pickiness with restore from default, change config, save to nvram, hardware reset. Miss a step, do too many at once, etc.... Hopefully there are fewer concerns if the NMC and HARC work fine after upgrade. I did delete the harc router config after the bruteforce zmodem upgrade and re-built the config from scratch. So far so good. I will next try without PCM upstream to see if quick connect improves. Not using 3.5.12 as referenced below (using 3.5.109). Fingers crossed. --jeff > > This snippit was from an individual that did a very similar upgrade as > you are suggesting. A downgrade to TCS 4.3 and then back up to TCS 4.5 > fixed his problem. V92 features were confirmed working after the > re-upgrade to TCS 4.5 > >> >> Hi again tnx a lot for a quick reply, this is the scenario i got NMC >> version8.6.3 hiper arc 5.3.3 then Hiper DSP 3.5.12 so i upgraded my > tcs >> 4.0 >> to tcs 4.5, i got problem when i use the 4.5 version i mean it does > not >> connect using a dial-up connection i got a busy tone. So kindly help > me >> what >> is the problem, it is possible of my e1r2 configuration? >> > > If you have already upgraded to 4.5, make sure you prep your downgrade > to TCS 4.3 otherwise you'll end up with paperweights. > > To do this, console in to the HiperDSP, chdev mdm1 then enter at-re1 > and reboot. Downgrade code to 4.3 on reboot. After you have a successful > > 4.3 configuration that takes calls, upgrade to tcs 4.5 > > > -----Original Message----- > From: usr-tc-bounces+adam=semo.net(a)mailman.xmission.com > [mailto:usr-tc-bounces+adam=semo.net@mailman.xmission.com] On Behalf Of > Lewis Bergman > Sent: Thursday, April 08, 2004 10:25 AM > To: jeff(a)mercury.jorsm.com; Discussion relating to the 3Com/US Robotics > Total Control modemsystems. > Subject: Re: [USR-TC] TCS 4.5 upgrade skips > > On Tuesday 06 April 2004 12:12 am, Jeff Lynch wrote: > >> Since I still have old hardware on the old code I'm safe and >> only risk trashing the three cards I've upgraded. But still back where >> I started, with v.92 code but no v.92 yet. Oh the joys of >> delegating responsibility! Has anyone successfully jumped across >> several TCS versions before and lived to tell about it? I haven't >> pleaded to utstar yet to see if they'll let me have the in-between >> versions, plus I'd hate to have to do so many stinking upgrades >> anyway to get to TCS4.5. Plus without hardware upgrades, I think I >> have the latest software I'm going to get. > I can remember the steps but if you are on real old code you do have to > step > up. Some others on the list might know from what to what. > -- > Lewis Bergman > Texas Communications > 4309 Maple St. > Abilene, TX 79602-8044 > 915-695-6962 ext 301 > 800-299-6962 > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] TCS 4.5 upgrade skips
by Adam Barnhill 09 Apr '04

09 Apr '04

You'll need to upgrade from TCS 4.3 to 4.5, if you don't you will (most likely) have modem handshake/connection/call handling problems. This snippit was from an individual that did a very similar upgrade as you are suggesting. A downgrade to TCS 4.3 and then back up to TCS 4.5 fixed his problem. V92 features were confirmed working after the re-upgrade to TCS 4.5 > > Hi again tnx a lot for a quick reply, this is the scenario i got NMC > version8.6.3 hiper arc 5.3.3 then Hiper DSP 3.5.12 so i upgraded my tcs > 4.0 > to tcs 4.5, i got problem when i use the 4.5 version i mean it does not > connect using a dial-up connection i got a busy tone. So kindly help me > what > is the problem, it is possible of my e1r2 configuration? > If you have already upgraded to 4.5, make sure you prep your downgrade to TCS 4.3 otherwise you'll end up with paperweights. To do this, console in to the HiperDSP, chdev mdm1 then enter at-re1 and reboot. Downgrade code to 4.3 on reboot. After you have a successful 4.3 configuration that takes calls, upgrade to tcs 4.5 -----Original Message----- From: usr-tc-bounces+adam=semo.net(a)mailman.xmission.com [mailto:usr-tc-bounces+adam=semo.net@mailman.xmission.com] On Behalf Of Lewis Bergman Sent: Thursday, April 08, 2004 10:25 AM To: jeff(a)mercury.jorsm.com; Discussion relating to the 3Com/US Robotics Total Control modemsystems. Subject: Re: [USR-TC] TCS 4.5 upgrade skips On Tuesday 06 April 2004 12:12 am, Jeff Lynch wrote: > Since I still have old hardware on the old code I'm safe and > only risk trashing the three cards I've upgraded. But still back > where I started, with v.92 code but no v.92 yet. Oh the joys of > delegating responsibility! Has anyone successfully jumped across > several TCS versions before and lived to tell about it? I haven't > pleaded to utstar yet to see if they'll let me have the in-between > versions, plus I'd hate to have to do so many stinking upgrades > anyway to get to TCS4.5. Plus without hardware upgrades, I think > I have the latest software I'm going to get. I can remember the steps but if you are on real old code you do have to step up. Some others on the list might know from what to what. -- Lewis Bergman Texas Communications 4309 Maple St. Abilene, TX 79602-8044 915-695-6962 ext 301 800-299-6962 _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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TCS 4.5 upgrade skips
by Jeff Lynch 08 Apr '04

08 Apr '04

Ok, been away from total control issues for tooooo long. Now I'm wanting to upgrade to v.92 after paying for several years of software maintenance and NOT using it. DOH!@#&$*#@^* Now I'm concerned about all the warnings to upgrade to TCS 4.3 before upgrading to TCS 4.5. Here's my question. TCM wouldn't let me upgrade to save my life, but I did successfully z-modem the TCS4.5 code on an hipernmc, hiperarc and hiperdsp. They all boot fine and the chassis takes calls. But my quick test had an explainable problem (I think) but I didn't find it until after I swapped back in the old harc and hdsp (had wrong netmask on dial ip pool causing problem with rip announcements to cisco, the other basic stuff worked). I'm planning another attempt with the netmask corrected. Since I still have old hardware on the old code I'm safe and only risk trashing the three cards I've upgraded. But still back where I started, with v.92 code but no v.92 yet. Oh the joys of delegating responsibility! Has anyone successfully jumped across several TCS versions before and lived to tell about it? I haven't pleaded to utstar yet to see if they'll let me have the in-between versions, plus I'd hate to have to do so many stinking upgrades anyway to get to TCS4.5. Plus without hardware upgrades, I think I have the latest software I'm going to get. --jeff

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DC 130s available?
by Adam Barnhill 08 Apr '04

08 Apr '04

Anybody have any TC1000 DC power Dual 130s for sell?

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Hiper Access Card keeps re
by Gregory Vera 02 Apr '04

02 Apr '04

I have a Total Control with 7 Hiper DSP cards with E1 lines and 8 Quad V.34/ANALOG cards with analog lines. We had a power failure for about 30 Minutes because the back generator failed to start. After power came back everything seems fine till the following day. The Hiper Access Router Card is now resetting itself after different intervals. Sometimes it can go for 5 minutes or even 30 minutes the just resets itself and drops all the current connections. I have tried removing the DSP Cards one by one but still no joy. I have tried switching off the whole system for a while but still no luck. Now I am trying to get into the Hiper Access card through console but I can't get in. Please help what can I do Greg

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radius issue
by Jeff Bland 01 Apr '04

01 Apr '04

running 05.03.107 hiper code is there any magical thing to do to make the radius idle timeout work? (up to this point, we have been relying on the old program called TSMON, but the boss doesn't want the headaches of linux any more). monitoring the radius traffic, it does send the 15 min idle, 2 hour session limits correctly. the session disconnect does work just fine, but the idle goes from not working at all, to being right at 15 min up to the session timeout. I dial in with a laptop, and leave it sitting at the desktop. If I watch the connection through maxstat, the byte count of the connection goes up. Could that be whats blowing the idle, and how do I stop it? if this is some kind of keep-alive, is that configurable? (the laptop is a blissfully stupid win95 machine) If the idle timeout is un-reliable, is there any better way to catch the idle'ers on a consistent basis? Being an isp, this is one of the most important things to us. thanks Jeffrey Bland Computer Central www.ccia.com

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WTB: Hiper DSP E1 cards
by Vanessa Madden 01 Apr '04

01 Apr '04

Hi Crew, I'm looking at grabbing at least 2 Hiper DSP 30 port modem cards. They need to have the E1 daughter boards and be E1 compliant. If anyone has any they would like to offload, feel free to email me and we can talk turkey. Regards, Vanessa Madden [CCNA] ------------------------------------------------------------------------- Senior IT Administrator Alphalink (Australia) Pty. Ltd., Mbl: +61 412 925 742 admin(a)office.alphalink.com.au

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