January 2003 - USR-TC - mailman.xmission.com

ISDN CPE Question
by Joel - Fox Computers 07 May '03

07 May '03

Got the following email earlier and didn't have an answer. Anyone here have a good suggestion? Quick question, Do you know of a good working customer end modem to use on a ISDN line to dial into TC100 (HiPerARC, HiPerDSP,HiPerNMC) gear? I hear that Verizon is going to offer a test ISDN flat rate service to selected 'rural' comunities in my service area (Northern NH) to satisfy political presure to provide 'Broadband' services where no other affordable High Speed conectivity is available. I'd like to be able to offer aN install package with CPE to take advantage of this "_new_" ;-) product in the three towns they (Verizon) are going to run this test case in.

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RE: (usr-tc) NMC not responding
by Mark E. Levy 06 May '03

06 May '03

I;ve had this happen a few times. Just reboot the NMC card by sliding it out if the chassis or via the console interface and it will be well again (until next time). Rebooting the NMC won't affect active users sessions. --------------------------------------------------------------------- Mark E. Levy, President FSInet, Inc. | System Management Associates, Inc. 800-827-6085 x202 | 847-291-1550 x202 847-753-6832 fax | 847-291-3866 fax www.fsi.net | www.sysman-inc.com mark(a)fsi.net | levy(a)sysman-inc.com --------------------------------------------------------------------- > -----Original Message----- > From: Jeff Mcadams [mailto:jeffm@iglou.com] > Sent: Friday, June 08, 2001 9:51 AM > To: usr-tc(a)lists.xmission.com > Subject: Re: (usr-tc) NMC not responding > > > Also sprach Kirk Mitchell > > My NMC recently stopped responding to SNMP queries, etc and I'm > >unable to access it via TCM. It has, however, not seemed to affect > >anything as far as dial-up, routing, etc. Other than the fact that I > >can't run MRTG against it or the badmodems.pl script, there's no > >indication that it's having problems. > > Not surprising. The NMC does not have anything to do with the routine > actions of taking and handling calls...it is what it says it > is...purely > a management card. You can totally remove the NMC and not lose any of > the actual *production* functionality of the chassis. > > > Has the card gone bad...need replaced, lost something in part of > >config? How do I go about finding/fixing the problem? > > Proly just needs a reboot, or possibly a reconfig...I've had > a few lose > some of the config (including IP addresses and stuff), and a reconfig > from console (takes me about 30 seconds these days) gets them > fully back > up and running (sucks if its a remote city though). > -- > Jeff McAdams Email: jeffm(a)iglou.com > Head Network Administrator Voice: (502) 966-3848 > IgLou Internet Services (800) 436-4456 > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: [USR-TC] Problem with HiperDSP card
by SWujek＠solunet.com 22 Apr '03

22 Apr '03

Hi Scot, We see this a lot on Hiper DSP cards when they fail. Try the Z-Modem procedure through the console port to reload code to it and see if that works. Most of the cards we see like this have to be sent back to 3Com for repair. Thanks, Steve Solunet TAC -----Original Message----- From: Scot Desort [mailto:scot@njaccess.net] Sent: Tuesday, June 04, 2002 10:09 AM To: usr-tc(a)lists.xmission.com Subject: [USR-TC] Problem with HiperDSP card I have a HiperDSP card in a TC chassis that appears to have failed over the weekend. The RN/FL light was red, and the FOURTH utilization bar LED from the bottom was AMBER. I moved the card to another slot, and it worked OK for 2 days, and failed again. I left the card unplugged overnight, and plugged it back into the same slot this morning. It is now working again. But obviously something is wrong. I know that a red RN/FL is no good, but does the 4th utilization bar being amber mean anything? Any tests or settings I should check while the card is in an operational state? Not ever having a DSL go bad on me, what is the best course of action -- attempt to have Commworks repair it, replace it with a used card, ??? Card is about 2.5 years old. Thanks, Scot _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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LCP errors/PPP timouts
by Paul Farber 01 Apr '03

01 Apr '03

I am having a huge problem with error 718 messages (PPP Timemouts according to Microsofts RAS error). How can I narrow this down? I think its a specific card (it only happens when we start to fill up > 60%. What on the ARC can cause a PPP timout? The chassis has 14 DSPs and 2 ARCs. I looked at just about every performace item in the Perf monitor but it all looks OK from what I can see. Any ideas? There are no alarms, just a lot of failed connections. -- Paul Farber Farber Technology farber(a)admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545

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RE: [USR-TC] Forcing a default route for customer through radius
by Brian Becker 13 Feb '03

13 Feb '03

I was hoping to do it by Radius though. Isn't there a way to do it by framed-route or something like that? Brian Becker President, Poplar Bluff Internet, Inc. http://semo.net P.O. Box 190 | Poplar Bluff, MO 63902 | 573.686.9114 -----Original Message----- From: usr-tc-admin(a)mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com] On Behalf Of Jeff Mcadams Sent: Tuesday, February 05, 2002 8:03 PM To: usr-tc(a)lists.xmission.com Subject: Re: [USR-TC] Forcing a default route for customer through radius Also sprach Brian Becker >Is there an attribute to force a default route other than the normal >via radius for a particular customer? Check into the Internet Equal Access (IEA) feature. Basically let's you set up per-user default routes. I've not used this feature personally, so I don't know how much help I can be on configuration issues, but I know that's what it does. :) Another option might be to configure the customer as a tunnel user and tunnel them to wherever you need to get their traffic, though there are, obviously, some complications from that. -- Jeff McAdams Email: jeffm(a)iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] Hiper ARC Question
by Joel - Fox Computers 31 Jan '03

31 Jan '03

Thanks - but that doesn't work if HARM doesn't work - which if I remember correctly it doesn't with the newest code on the ARC. -----Original Message----- From: Kalev Nurklik [mailto:kalev@oserv.online.ee] Sent: Friday, January 31, 2003 1:37 AM To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] Hiper ARC Question >From TCM You can invoke HARM and configure the IP. It's in the TCM menu somewhere. Subject: RE: [USR-TC] Hiper ARC Question From: "Joel - Fox Computers" <jfox(a)foxcomputers.com> To: <usr-tc(a)mailman.xmission.com> Send reply to: usr-tc(a)mailman.xmission.com <mailto:usr-tc-request@mailman.xmission.com?subject=subscribe> <mailto:usr-tc-request@mailman.xmission.com?subject=unsubscribe> Date sent: Thu, 30 Jan 2003 21:35:40 -0600 > yep - no way to blow out the ARC without being there, unless you have > a modem cabled to the console port. > > I thought maybe I could blow it out and then use TCM to set an IP > address on the ARC - the options are there, but don't seem to do > anything. > > Oh well - experiment failed. > > > > -----Original Message----- > From: matthew(a)the-spa.com [mailto:matthew@the-spa.com] > Sent: Thursday, January 30, 2003 9:14 PM > To: usr-tc(a)mailman.xmission.com > Subject: RE: [USR-TC] Hiper ARC Question > > > probably not the easiest option but i would have a pc there with pc > anywhere and a serial cable connection between them. > > matthew > > ---- Original Message ---- > From: jfox(a)foxcomputers.com > To: usr-tc(a)mailman.xmission.com > Subject: RE: [USR-TC] Hiper ARC Question > Date: Thu, 30 Jan 2003 19:42:51 -0600 > > >yes, but since the IP address is part of the config, I'm guessing > >that it will blow that out and I'll lose access to it. But what the > >heck - I'm going to give it a try. > > > > > > > >-----Original Message----- > >From: Jim McCay [mailto:jmccay@adsnet.com] > >Sent: Thursday, January 30, 2003 7:06 PM > >To: usr-tc(a)mailman.xmission.com > >Subject: Re: [USR-TC] Hiper ARC Question > > > > > >I'm new to the hiper arc's but won't the delete config command > >work? > > > >jim > > > > > >Joel - Fox Computers wrote: > >> For those of you familiar with the Hiper ARC's - > >> > >> Is there any way you know of to completely erase the configuration > >from a telnet prompt? I want to do the equivelant of choosing option > >13 from the bootup menu except I want to be able to do from Telnet - > >I want to be able to do a complete reconfig of a HiperARC remotely. > >Any suggestions? > >> > >> > >> > >> > >> > >> > >> _______________________________________________ > >> USR-TC mailing list > >> USR-TC(a)mailman.xmission.com > >> http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > >> > >> > > > > > > > > > >_______________________________________________ > >USR-TC mailing list > >USR-TC(a)mailman.xmission.com > >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > >_______________________________________________ > >USR-TC mailing list > >USR-TC(a)mailman.xmission.com > >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] Hiper ARC Question
by Joel - Fox Computers 31 Jan '03

31 Jan '03

yep - no way to blow out the ARC without being there, unless you have a modem cabled to the console port. I thought maybe I could blow it out and then use TCM to set an IP address on the ARC - the options are there, but don't seem to do anything. Oh well - experiment failed. -----Original Message----- From: matthew(a)the-spa.com [mailto:matthew@the-spa.com] Sent: Thursday, January 30, 2003 9:14 PM To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] Hiper ARC Question probably not the easiest option but i would have a pc there with pc anywhere and a serial cable connection between them. matthew ---- Original Message ---- From: jfox(a)foxcomputers.com To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] Hiper ARC Question Date: Thu, 30 Jan 2003 19:42:51 -0600 >yes, but since the IP address is part of the config, I'm guessing >that it will blow that out and I'll lose access to it. But what the >heck - I'm going to give it a try. > > > >-----Original Message----- >From: Jim McCay [mailto:jmccay@adsnet.com] >Sent: Thursday, January 30, 2003 7:06 PM >To: usr-tc(a)mailman.xmission.com >Subject: Re: [USR-TC] Hiper ARC Question > > >I'm new to the hiper arc's but won't the delete config command >work? > >jim > > >Joel - Fox Computers wrote: >> For those of you familiar with the Hiper ARC's - >> >> Is there any way you know of to completely erase the configuration >from a telnet prompt? I want to do the equivelant of choosing option >13 from the bootup menu except I want to be able to do from Telnet - >I want to be able to do a complete reconfig of a HiperARC remotely. >Any suggestions? >> >> >> >> >> >> >> _______________________________________________ >> USR-TC mailing list >> USR-TC(a)mailman.xmission.com >> http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc >> >> > > > > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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RE: [USR-TC] Hiper ARC Question
by matthew＠the-spa.com 31 Jan '03

31 Jan '03

probably not the easiest option but i would have a pc there with pc anywhere and a serial cable connection between them. matthew ---- Original Message ---- From: jfox(a)foxcomputers.com To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] Hiper ARC Question Date: Thu, 30 Jan 2003 19:42:51 -0600 >yes, but since the IP address is part of the config, I'm guessing >that it will blow that out and I'll lose access to it. But what the >heck - I'm going to give it a try. > > > >-----Original Message----- >From: Jim McCay [mailto:jmccay@adsnet.com] >Sent: Thursday, January 30, 2003 7:06 PM >To: usr-tc(a)mailman.xmission.com >Subject: Re: [USR-TC] Hiper ARC Question > > >I'm new to the hiper arc's but won't the delete config command >work? > >jim > > >Joel - Fox Computers wrote: >> For those of you familiar with the Hiper ARC's - >> >> Is there any way you know of to completely erase the configuration >from a telnet prompt? I want to do the equivelant of choosing option >13 from the bootup menu except I want to be able to do from Telnet - >I want to be able to do a complete reconfig of a HiperARC remotely. >Any suggestions? >> >> >> >> >> >> >> _______________________________________________ >> USR-TC mailing list >> USR-TC(a)mailman.xmission.com >> http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc >> >> > > > > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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Hiper ARC Question
by Adam Barnhill 31 Jan '03

31 Jan '03

An unsupported command might be your best bet. _quicksetup It pretty much reconfigures everything.. As far as wiping it.. I'm not sure how thorough it is, but it might be your best bet. It may leave some residual settings but I don't think so, I think it rewrites the entire config file for the arc. Best of luck. -- Adam Barnhill Support Engineer, TotallyFabricated.com Information Technology Engineer, Poplar Bluff Internet, Inc. / Semo.net P.O. Box 190 | Poplar Bluff, MO 63902 | 573.686.9114, <http://www.semo.net/> Home of TotallyFabricated.com the creators of Total Scrutinizer

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RE: [USR-TC] Hiper ARC Question
by Joel - Fox Computers 31 Jan '03

31 Jan '03

yes, but since the IP address is part of the config, I'm guessing that it will blow that out and I'll lose access to it. But what the heck - I'm going to give it a try. -----Original Message----- From: Jim McCay [mailto:jmccay@adsnet.com] Sent: Thursday, January 30, 2003 7:06 PM To: usr-tc(a)mailman.xmission.com Subject: Re: [USR-TC] Hiper ARC Question I'm new to the hiper arc's but won't the delete config command work? jim Joel - Fox Computers wrote: > For those of you familiar with the Hiper ARC's - > > Is there any way you know of to completely erase the configuration from a telnet prompt? I want to do the equivelant of choosing option 13 from the bootup menu except I want to be able to do from Telnet - I want to be able to do a complete reconfig of a HiperARC remotely. Any suggestions? > > > > > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com > http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc > > _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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