June 2002 - USR-TC - mailman.xmission.com

RE: [USR-TC] Cooling fan
by SWujek＠solunet.com 13 Jun '02

13 Jun '02

Hi David, If you're talking about the old 45A style chassis with the single fan in the rear just unplug the chassis and screw that back plate off and replace the fan. It's a 3-pin 60mm fan that you can find in any old pc or buy at a computer store. We've replaced one ourselves and it works great. If you're referring to the fan trays on the chassis that lie underneath you can replace the entire tray or individual fans as well. If you have just one fan go bad then it's probably cheaper just to leave it alone. You can remove individual fans and replace them if you are comfortable wiring the fan. The fans can also be found at a computer parts store, just make sure to match the fans electrical specs and properly wire it. They can be depending on the fan tray either 60mm, 90mm or 120mm fans. Thanks, Steve Wujek Solunet TAC -----Original Message----- From: david(a)carolnet.com [mailto:david@carolnet.com] Sent: Thursday, June 13, 2002 5:29 PM To: usr-tc(a)mailman.xmission.com Subject: [USR-TC] Cooling fan Anyone have a source for the small cooling fan for the power supply on a TC chassis? David _____________________________________________________ David <mailto:david@carolnet.com> Swearingin CARROLLTON INTERNET <http://www.carolnet.com/> SERVICE First Financial Group, Inc. 11 N. Folger, Carrollton, MO 64633 660-542-3002 Fax 660-542-3003

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Local user limits on ARC and Netserver PRI
by Stephen Rivera - WRCA.Net 13 Jun '02

13 Jun '02

can any tell me how many users are permitted to be programmed locally on: Netserver PRI Hiper ARC If you dont know exact, round figures will do. I know the memory has something to do with it but if anyone has experience with it let me know please. Customer looking to hold about 200. Steve Rivera IM: srivera711 Toll Free: (877)WRCANET x102 DIRECT: 732-833-2034 Fax available equipment to: (732)833-2115 for more product info got www.wrca.net

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Looking for interested buyers...
by Stephen Rivera - WRCA.Net 11 Jun '02

11 Jun '02

sorry for the multiple hardware post but this is good... a couple weeks back I posted "anyone interested in Hiper cards at Ebay pricing?" That package has arrived. Must buy multiple cards but these prices are very aggressive. Cards available at discount... Hiper DSP Hiper ARC Those that responded please contact me. I have the hardware available. Steve Rivera IM: srivera711 Toll Free: (877)WRCANET x102 DIRECT: 732-833-2034 Fax available equipment to: (732)833-2115 for more product info got www.wrca.net

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FS: Total Control Hardware - Thanks for the business
by Stephen Rivera - WRCA.Net 11 Jun '02

11 Jun '02

Greetings Guys...I want to thank all of you for your support. I can say that your patronage has put me as a factor in Commworks and I am reaping the disadvantages at this point. The words out from CommWorks to support me very little. Yesterday, I got denied from buying a service contract for reason unexplainable other than they are worried about what might happen if Commworks was to find out. So I can sell them direct to my customers but I cant buy one for myself....SHADY! I know they are watching and I would like to say that we are a reputable company, in business for over 20 years. We do legitimate business only. We are here for the enduser and do what we can to make their experience with the Total Control hardware as easy as possible....hmmm sounds innovative huh :) With that said....Refurbished available....dont see it listed email me....I have it :) Hiper NMC $1600 Hiper ARC 64MB $875 Hiper ARC 128MB $1100 Hiper DSP (T1) $1000 Hiper DSP (E1) $2000 (sorry but these cards are tight on the US used market) 70A power supplies $250 (ac & dc avail) 130A power supplies $400 (ac & dc avail) EdgeServer PRO $1500 EdgeServer $700 ADSL Cellux OC3 MMF $500 Viper CPE modems $350 Netserver $175 Netserver PRI $300 Dual PRI $300 Dual T1/E1 (E1 nic) $500 Quad digital modems $50ea Chassis with 70a power $500 Chassis with 130A power $650 NMC non v90 (good for DSP management) $200 NMC v90 $450 Quad Modem Fan Out Cables console cables Sportster 33.6 w/ power SA $20ea or less in qty. Fan Tray $150 NMC memory upgrades Netserver memory upgrades Hiper ARC memory upgrades CISCO memory upgrades Bay Networks memory upgrades All v92 ready...Software contracts available to enable v92 functionality. Bundle listing only. Cards available individually. Blue Sticker Chassis 70A power (AC or DC) $4950 Hiper NMC Hiper ARC (128) 2x Hiper DSP Blue Sticker Chassis 130A power (AC or DC) $5100 Hiper NMC Hiper ARC (128) 2x Hiper DSP Wont do v92..... Quad Bundle - Chassis dual 45a power nmc v90 netserver pri dual pri (flashed to your flavor (CT1/PRI/T1) 12x quad digital modems $975 New available.... Hiper DSP Hiper ARC II Hiper NMC II v92 Bundles Service Contracts Available like this: Software Only (v92 upgrade) 8x5xNBD 24x7xNBD Per Incident Tech Support Available. Finally....PROMOTIONS Upgrading Total Control Hardware through commworks.... http://www.commworks.com/Programs/Promotional_Offers/ OR... I have trade in programs for those of you looking to move away from TC1000...ie: PATTON Steve Rivera IM: srivera711 Toll Free: (877)WRCANET x102 DIRECT: 732-833-2034 Fax available equipment to: (732)833-2115 for more product info got www.wrca.net

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User unauthenticated errors
by Patrick Ndegwa 07 Jun '02

07 Jun '02

Hi there. I am running a Hiper ARC (V4.2.32) on a USR Chassis with quad-modems. Periodically, users dial into the NAS but do not get authenticated. On monitoring radius packets on the Hiper, I get "user unauthenticated". On monitoring the radius server error logs, it appears to be getting "unauthenticated" as the user, and subsequently, it rejects the requests. Most recently, it occured when I simply changed the Radius server's IP. then mysteriously, it cleared up by itself.Any ideas on what could be causing this. Extract +++++++++ --------------------------------------------------------------------- Source-IP Src-Port Destination-IP Dest-Port Id Packet-Type --------------------------------------------------------------------- 195.202.78.253 1646 195.202.85.132 1646 11 Accounting-Request --------------------------------------------------------------------- User-Name : unauthenticated NAS-IP-Address : 195.202.78.253 Acct-Status-Type : 2 Acct-Session-Id : 184681380 Acct-Delay-Time : 0 Service-Type : 2 NAS-Port-Type : 0 NAS-Port : 2819 Interface-Index : 4075 Chassis-Call-Slot : 12 Chassis-Call-Span : 16 Chassis-Call-Channel : 3 Unauthenticated-Time : 41 Modem-Training-Time : 14 Calling-Station-Id : Called-Station-Id : Modulation-Type : 20 Error-Control : 4 Compression-Type : 2 Initial-Connect-Rate : 12 Framed-Protocol : PPP Framed-IP-Address : 0.0.0.0 Acct-Session-Time : 55 Acct-Terminate-Cause : 1 Rad-Acct-Term-Cause : 8 Acct-Input-Octets : 222 Acct-Output-Octets : 194 Acct-Input-Packets : 10 Acct-Output_Packets : 9 Call-Arrival-Time : 202939523 Call-End-Time : 202939578 --------------------------------------------------------------------- Source-IP Src-Port Destination-IP Dest-Port Id Packet-Type --------------------------------------------------------------------- 195.202.85.132 1646 195.202.78.253 1646 11 Accounting-Response --------------------------------------------------------------------- Cheers, Patrick Ndegwa --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com) Version: 6.0.368 / Virus Database: 204 - Release Date: 5/29/2002

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Quote for replacing EOL equipment
by Michelle M. Mogil 07 Jun '02

07 Jun '02

Attn Vendors: We have some 3Com Total Control equipment that will be reaching end of life in the next year or so. I'd like to get a quote for the following: Qty EOL equipment Replacement 5 HiPerNMC, 003440-00 333MHz NMC, 3C0504218-00 9 70A PSU 130A PSU, 001402-01 Please include any shipping and handling charges. Cornell University is tax exempt. Thank you!

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Netserver/16 Windows 2000 dial out client
by James Schimmoeller 07 Jun '02

07 Jun '02

I have created a telnetd session to our netserver 16 but the lines do not disconnect. I was wondering if there as a client that could be installed on windows 2000 to do dial out? Thanks Jim

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Re: [usr-tc] HiperArcs are assigning duplicate IP addresses
by MacDonald, James 07 Jun '02

07 Jun '02

Yep ... hint assigned is enabled ... Hint Assigned is: ENABLED Jim -------------------------------------------------------------------- V usr-tc(a)mailman.xmission.com <mailto:usr-tc%40mailman.xmission.com> Wed Jun 5 18:30:04 2002 Are you using Hint Assigned ? -V ----- Original Message ----- From: "MacDonald, James" <James.MacDonald(a)attcanada.com <mailto:James.MacDonald@attcanada.com>> To: <usr-tc(a)mailman.xmission.com <mailto:usr-tc@mailman.xmission.com>> Sent: Wednesday, June 05, 2002 1:30 PM Subject: [usr-tc] HiperArcs are assigning duplicate IP addresses > We've been tracking this problem for a while now ... random hiperarcs are > assigning callers ips that are already in use. There isn't an overlap on the > IP pools so that's not it ... my suspicion is that there is some unknown > release timeout for IP's and the ARC, when disconnecting calls has to wait > that amount of time to give out that IP again ... but for some reason is not > waiting. Of course the users connecting get disconnected with the dupip > error. > > Running code version V5.0.83/Non-Encr > > Anyone ever seen this one before? > > > James MacDonald, CCNP > Senior Platform Manager, IP > Network Operations > AT&T Canada Corp. > 370 King St W., 6th Floor > Toronto, ON M5V1J9 > Ph: 416-204-5793 > Fx: 416-204-5744 > Emergency: 416-204-5700 (NMC Hotline) > Email: james.macdonald(a)attcanada.com <mailto:james.macdonald@attcanada.com> > > > _______________________________________________ > USR-TC mailing list > USR-TC(a)mailman.xmission.com <mailto:USR-TC@mailman.xmission.com> > <http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc> James MacDonald, CCNP Senior Platform Manager, IP Network Operations AT&T Canada Corp. 370 King St W., 6th Floor Toronto, ON M5V1J9 Ph: 416-204-5793 Fx: 416-204-5744 Emergency: 416-204-5700 (NMC Hotline) Email: james.macdonald(a)attcanada.com

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HARC Syslog Critical Errors
by MacDonald, James 06 Jun '02

06 Jun '02

I'm wondering if anyone has a document and/or url regarding error detection in hiperarc syslogs. I want to parse the scripts daily and adhoc for "major" errors that could be causing: busies, login fails, disconnects etc. I've had no luck using any 3com/Commworks documents and haven't found much by searching the net. Any help is appreciated. I recently did find a document on disconnect reasons ... although, some of the errors we are seeing are not in there ... so I'm looking for alternate sources. James MacDonald, CCNP Senior Platform Manager, IP Network Operations AT&T Canada Corp. 370 King St W., 6th Floor Toronto, ON M5V1J9 Ph: 416-204-5793 Fx: 416-204-5744 Emergency: 416-204-5700 (NMC Hotline) Email: james.macdonald(a)attcanada.com

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RE: [USR-TC] PRI and b channels
by RickL＠solunet.com 06 Jun '02

06 Jun '02

And specify the correct switch type... Rick Team Solunet -----Original Message----- From: Terry Kennedy [mailto:terry@olypen.com] Sent: Thursday, June 06, 2002 11:57 AM To: usr-tc(a)mailman.xmission.com Subject: RE: [USR-TC] PRI and b channels Ok guys thanks for the heads up. It's another "well it should work but in the interest of stability stay away..." Ok I get it. So set the span line setting from robbed bit to message oriented and away I go.... Thanks for the help. -----Original Message----- From: usr-tc-admin(a)mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com] On Behalf Of Todd Bertolozzi Sent: Thursday, June 06, 2002 6:22 AM To: usr-tc(a)mailman.xmission.com; usr-tc(a)lists.xmission.com Subject: RE: [USR-TC] PRI and b channels With a PRI you will lose 1 channel. You will have 23B channels which users can connect to a 1 D channel which will be used for signaling, etc. Qwest is probably talking about NFAS...Non-facilitated Associated signaling, or something to that affect. In essence what you do with NFAS is have a span that is your primary D channel, and another one that is your backup and then the rest of the spans can be "pri" but have 24 B channels. Word of caution...NFAS becomes more complicated the more spans that are in the NFAS group. Some telcos say they can do it but really don't know what they're doing, hence causing problems down the road. -----Original Message----- From: usr-tc-admin(a)mailman.xmission.com [mailto:usr-tc-admin@mailman.xmission.com]On Behalf Of Terry Kennedy Sent: Wednesday, June 05, 2002 7:51 PM To: usr-tc(a)lists.xmission.com Subject: [USR-TC] PRI and b channels With out coming off as a junior idiot here, I need to ask a question about PRI. In our town they said they would never get PRI so I never read most of the posts here concerning them. We used CT1's and I know (basically) how they work. Now they have PRI and I am converting -- Ok, so enough rationalizations for asking stupid questions. Here's the question: Do I lose 1 channel on every span for the b-channel or does just one of the cards in the rack need to lose the channel? Qwest says that they support 11 spans with one b-channel, so it made me curious on the 3com equipment. Anyone have a quick run through on setting these up or just a link I can read somewhere? These are DSP's by the way. Thanks, Terry Kennedy _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc _______________________________________________ USR-TC mailing list USR-TC(a)mailman.xmission.com http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc

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