November 2002 - USR-TC - mailman.xmission.com

hi...
by Dragan Zubac 18 Nov '02

18 Nov '02

I have TC chassis with 15 Quad modems,Dual PRI NAC,Netserver PRI card and NMC card,but when I turn on the chassis,on all cards RN/FL is green but on NMC card RN/FL led is red all the time and also hub status led is red all the time :( I assume there might be some bus problem on the chassis itself or beetwen NMC and the chassis itself ? When I connect serial cable in the first rs-232 port on the back side of NMC card (NIC part) I can see no data ? I configured the dip switch to 9600. Anyone could point me how can I debug the situation ? Sincerely, Dragan Zubac

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hub fan
by Kancha . 16 Nov '02

16 Nov '02

Hi All: My TC hub currently has 2 cards only and the remaining slots are free. As the power consumption of the hub is high i was told that the fans of unused slots can be turned off. How can this be done ? Is it software controlled or do i have to turn it off manually ?? __________________________________________________ Do you Yahoo!? Yahoo! Web Hosting - Let the expert host your site http://webhosting.yahoo.com

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B Channel
by Travis M. Best 16 Nov '02

16 Nov '02

How do i set the B Channel For A Modem On A Quad 4 Card I Am Using The Total Control Manager Software Any Help Would Greatly Be Apreaciated Thanks, Travis

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All Circuts Are Busy
by Travis M. Best 15 Nov '02

15 Nov '02

I am having a problem with one of my quad modem cards when the call rotation gets to the card i get a all circuts are busy message what can i look for to identify the problem? could this a be a problem with my pri? Please help thanks in advance Travis Best

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48 VDC input power req
by Paul Farber 15 Nov '02

15 Nov '02

Anyone know what the 130A -48VDC power input reqs are? They are not in any docs (output is, input is not). Need to wire a colo rack and need max amp req for 130A DC PS. Thanks -- Paul Farber Farber Technology farber(a)admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545

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Cem is purchase only, not with Contract ?!?!.
by Adam Barnhill 15 Nov '02

15 Nov '02

It would appear so.. When I went poking around in my available software it shows a trial version of CEM. TCS 4.7 code is still not available through Source Technology this morning. PDFs are all that is available thus far. -- Adam Barnhill Support Engineer, TotallyFabricated.com Information Technology Engineer, Poplar Bluff Internet, Inc. / Semo.net P.O. Box 190 | Poplar Bluff, MO 63902 | 573.686.9114, <http://www.semo.net/> Home of TotallyFabricated.com the creators of Total Scrutinizer

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HELP Problems with T1 in DSP
by WayneG 14 Nov '02

14 Nov '02

We are turning up a POP with an ADTSE Channelized T1. All of our other POPs are PRI, but not available at this CO What happens: 4 seconds of silence and then busy signal If I set "Trunk Type" to "E&M" I show a connection, but there are no tones and it never drops until I hang up the phone. Hardware: HiPerARC 5.2.102 HiPerDSP 3.1.7 HiPerNMC 8.2.7 Config: NMC: defaults with IP/Gateway ARC: defaults, no config DSP: defaults, with "Signal Mode" set to "Bit Robbed" also "Trunk Type" set to "LoopStart" (as per CO instructions) More info on errors: ERROR with "TrunkType" = "E & M Type II" TROUBLE SYMPTOMS: 1.) Rings 2.) Equipment shows incoming call 3.) No Tones 4.) Equipment shows call torn down and then out of service 5.) Line never drops CPE EQUIPMENT RESULTS: DS0 Timeslot Status (as a call is coming in): 1.) "Specified DS0 is idle(2)" 2.) "incoming call is dialing(3)" 3.) "Ds0 call is being torn down(22)" 4.) "Ds0 is out of service(24)" DS0 Service State (as a call is coming in): 1.) "inService(2)" 2.) "remoteOutOfService(5)" Disconnect Reasons: "E&M Dial In No TELCO Response" Reason for Call Failure: "abnormalDisconnect(77)"

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According to the release notes yes.
by Adam Barnhill 14 Nov '02

14 Nov '02

After reviewing the system release notes, TCM is no longer compatible. CEM must be used to manage this new TCS version. -- Adam Barnhill Support Engineer, TotallyFabricated.com Information Technology Engineer, Poplar Bluff Internet, Inc. / Semo.net P.O. Box 190 | Poplar Bluff, MO 63902 | 573.686.9114, <http://www.semo.net/> Home of TotallyFabricated.com the creators of Total Scrutinizer

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Cem is purchase only, not with Contract ?!?!.
by Support 14 Nov '02

14 Nov '02

From what we have been told, it has to be purchased seperately and does not come with our contract. Not good in my opinion. --- William J. Roche Manager Technical Support Department Information Boulevard, ISP Http://www.infoblvd.net 324.0810 1.877.463.6258 (Toll Free) 1.607.324.6860 (Fax) Support(a)InfoBlvd.net --- At 01:47 PM 11/14/02 -0600, you wrote: >After reviewing the system release notes, TCM is no longer compatible. >CEM must be used to manage this new TCS version. --- >-- >Adam Barnhill >Support Engineer, TotallyFabricated.com >Information Technology Engineer, Poplar Bluff Internet, Inc. / Semo.net >P.O. Box 190 | Poplar Bluff, MO 63902 | 573.686.9114, ><http://www.semo.net/> > Home of TotallyFabricated.com the creators of Total Scrutinizer > > > >_______________________________________________ >USR-TC mailing list >USR-TC(a)mailman.xmission.com >http://mailman.xmission.com/cgi-bin/mailman/listinfo/usr-tc William J. Roche Manager Technical Support Department Information Boulevard, ISP Http://www.infoblvd.net 324.0810 1.877.463.6258 (Toll Free) 1.607.324.6860 (Fax) Support(a)InfoBlvd.net

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Chassis Power Problem?
by Dan Houtz 14 Nov '02

14 Nov '02

Previously I had posted a problem with our Verizon PRI dropping randomly (sometimes up for days, somtimes only for hours). I tried different dual PRI cards and still saw problems but Verizon claimed the line tested fine. Monday, I ran to WRCA and picked up and HiperDSP and HiperARC and replaced the Dual PRI and Netserver. Everything seemed to run great until the line dropped again today. I'm starting to wonder if a shortage of power could cause the card to drop the circuit. Anyone think think this is possible? What are the power requirements for the 70A Power Supply. Is it possible that the circuit can't quite supply the needed power? Dan

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