May 2001 - USR-TC - mailman.xmission.com

(usr-tc) HARC Memory (update)
by Mike Greene 30 May '01

30 May '01

Well, bad news... The memory chip I got is still wrong. The problem now is that the center notch is off by 3 or 4mm, however the voltage notch is OK. Thanks 3COM, you proprietary bastards... lets screw the customer on simple hardware upgrades, and while were at it, lets screw them some more on software and support... you should change your name to "3SCUM" - Mike ------------------------------------------------ Rock Island Communications, Inc. (360)-378-5884 http://www.rockisland.com/ San Juan Islands, WA ------------------------------------------------ - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Upgrade causes authentication problem?
by mmm3＠cornell.edu 30 May '01

30 May '01

Here's the story: I am upgrading the firmware (long overdue I might add) on my TC chassis. Immediately after I finished the upgrade, we started getting calls from *some* users who were having problems getting authenticated. These are the firmware versions involved: HiPerDSP 2.0.51->2.1.9 HiPerARC 4.1.59->(4.1.13)->4.2.32->5.0.9->5.1.99 HiPerNMC 6.2.17->7.2.8->8.0.9 As I said, this upgrade was long overdue. What the users are seeing is a window that pops up over and over again asking for their username and password. Eventually, it just drops the connection. Has anyone else seen this type of problem? It's only *some* users; not enough for me to justify backing out of the upgrade, but enough to be really annoying. Thanks for your help... ********************************************************* Michelle M. Mogil Network & Computing Systems 735 Rhodes Hall, Cornell University, Ithaca, NY 14853 vox: (607) 255-0516, fax: (607) 255-8521 email: mmm3(a)cornell.edu ********************************************** - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Oh...it just gets better...
by Jeff Mcadams 25 May '01

25 May '01

OK... 3Com has cancelled a post of mine in the totalservice user forums (news server access)... Posted a mention to the RAS group that the post had been cancelled. Few minutes later, I start getting timeouts on trying to connect to the totalservice news server. So I call the 888 number for the Rolling Meadows location, punch 1 (voice-mail directory), and punch in the name Laureys, for Lance Laureys and get connected to Mr. Laureys who seems to be the person at 3Com that runs the news server (his account was the account that posted the cancel message). (This narrative is from memory, so almost assuredly not exact quotes, but the gist of it is here) I asked Mr. Laureys why it is that I couldn't connect to the news server. Lance: How did you get my phone number? Me: I used the voice-mail directory system. (888)662-5010, option 1, spell the last name of the person you want Lance: Oh...well...how did you get my name? Me: Posts in the Totalservice User Forums Lance: Oh...well...your network has been blocked by our security group for telnet'ing to zircon, and for posting inappropriate material in various places. Me: I'm not sure what material that would be. Lance: Well, you'll need to call our security group at...actually...let me get your contact information and have them contact you. Me: Ok, Jeff McAdams, (502)966-3848 ext. 1153. Lance: OK Me: Thanks <click> -- Jeff McAdams Email: jeffm(a)iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) FS: Netservers and MP's
by ISP-NetworkHardware.com 24 May '01

24 May '01

WRCA.Net has the following USR hardware available in stock. 1- Netserver 16 v34 Plus (unused in original box) $800 1- Netserver 16I 3- Netserver 16I (International) 3- Netserver 8I 1- MP16I 1- MP8I 2- MP16 v34 1- MMP16 v34 (unused original box) 6- MP8 v34 Will work pricing for all. Offers welcomed. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc) HARC memory (prices)
by Mike Greene 24 May '01

24 May '01

At 09:58 AM 5/24/01 -0400, you wrote: >Thanks loads. I guess I can use the 64M in an older computer here. I need >to get the new unit online then make the switchover before upgrading, or >was the >startup with 128M seamless? (I have 2 hiper arc cards, one new just now >'burning in' with 128M) Heh, good question! I'm just now getting my 2nd ARC (in same chassis) setup, but I have many unanswered questions as to how to really integrate this into the system, how much of the config is identical to the primary ARC? I would assume pretty much all of it with exception to the Ether:1 interface IP settings, and probably some OSPF stuff... The other thing I've been pondering is, what is the purpose of the 2nd ether port on the ARC, can anybody give me a good example of why/how or what benefits would be realized by utilizing it? I saved the config from the primary ARC via HARM and was going to try and "restore" that config to the secondary, but was wondering if I did that and the IP address was also applied what would go awry in the way of routing? I've poked around in the docs, looked around the web for some examples but haven't found anything as of yet. Maybe somebody here may chime in with some examples or explanation of some good configs to consider... hello anybody? :-) - Mike ------------------------------------------------ Rock Island Communications, Inc. (360)-378-5884 http://www.rockisland.com/ San Juan Islands, WA ------------------------------------------------ - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) Access Denied
by Brian Becker 24 May '01

24 May '01

All I know is from a good source that "he took it hard." George, if you are on the list, WE ARE GRATEFUL FOR YOUR EXCELLENCE AND WISH YOU WELL WITH ANY AND ALL ENDEAVORS. Brian P.S. We would love to talk to you about helping us develop and push Total Scrutinizer. ;) Give me a call. Brian Becker President, Poplar Bluff Internet, Inc. P.O. Box 190 | Poplar Bluff, MO 63902 | 573.686.9114 Home of http://semo.net - Southeast Missouri's Online Community http://TotallyFabricated.com Total Scrutinizer - Tech Support Just Got Easier WebGabber - All-html Web Chat Software -----Original Message----- From: owner-usr-tc(a)lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Jeff Mcadams Sent: Thursday, May 24, 2001 9:02 AM To: usr-tc(a)lists.xmission.com Subject: Re: (usr-tc) Access Denied Also sprach Brian Becker >Speaking of field agents...did it get passed to this list that George >Ebert (spelling) was canned. What a bite! That guy was amazing at >promoting 3Com. I hadn't posted it to the list, but I was indeed aware of it, yes. Terrible shame, as I've said before...Tom Goodman and George Ebert are really the only reasons we didn't quit using 3Com products long ago. Have you confirmed the basis on why he is no longer with the company? I know it happened right about the time that the last round of layoffs (the 30% reduction) occured. I didn't know if he got laid off, took (an encouraged ;) early retirement, or what. -- Jeff McAdams Email: jeffm(a)iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) Access Denied
by Brian Becker 24 May '01

24 May '01

Speaking of field agents...did it get passed to this list that George Ebert (spelling) was canned. What a bite! That guy was amazing at promoting 3Com. Brian Becker President, Poplar Bluff Internet, Inc. P.O. Box 190 | Poplar Bluff, MO 63902 | 573.686.9114 Home of http://semo.net - Southeast Missouri's Online Community http://TotallyFabricated.com Total Scrutinizer - Tech Support Just Got Easier WebGabber - All-html Web Chat Software -----Original Message----- From: owner-usr-tc(a)lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Mark Thornton Sent: Wednesday, May 23, 2001 5:20 PM To: usr-tc(a)lists.xmission.com Subject: Re: (usr-tc) Access Denied Makes me glad I don't own any 3Com stock. A company that committed to screwing their own best advocate and field support agent is definitely out to screw me. I can't really see how anyone can actually rep them at this point and maintain any sense of integrity. Aside from the poor attitude that fostered the obvious filter, consider the dumb-ass that was too challenged to at least configure their server to swallow the message into a black hole rather that make it obvious that someone is being filtered. It is damned obvious the whole group is a couple of fries short of a happy meal... Mark Thornton San Marcos Internet, Inc 512-393-5300 ----- Original Message ----- From: "Mike Andrews" <mandrews(a)bit0.com> To: <usr-tc(a)lists.xmission.com> Sent: Wednesday, May 23, 2001 4:38 PM Subject: Re: (usr-tc) Access Denied > This looked so incredibly lame that I couldn't believe 3Com would do > something that stupid. Until I tried it for myself and found out that > yes they really were that lame... > > mail from: mandrews(a)bit0.com > 250 2.1.0 mandrews(a)bit0.com... Sender ok > rset > 250 2.0.0 Reset state > mail from: jeffm(a)iglou.com > 550 5.7.1 jeffm(a)iglou.com... Access denied > rset > 250 2.0.0 Reset state > mail from: root(a)iglou.com > 550 5.7.1 root(a)iglou.com... Sender ok > quit > 221 2.0.0 zircon.3com.com closing connection > > > Mike Andrews * mandrews(a)dcr.net * mandrews(a)bit0.com * http://www.bit0.com > VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY > Internet access for Frankfort, Lexington, Louisville and surrounding counties > www.fark.com: If it's not news, it's Fark. (Or something like that.) > > On Wed, 23 May 2001, Jeff Mcadams wrote: > > > This is apparently 3Com/CommWorks response to criticism... > > > > > > quiz:/home/jeffm> telnet zircon.3com.com 25 > > Trying 192.156.136.159... > > Connected to zircon.3com.com. > > Escape character is '^]'. > > 220 zircon.3com.com ESMTP Sendmail Switch-2.1.1/Switch-2.1.0; Wed, 23 May 2001 13:48:22 -0700 (PDT) > > helo iglou.com > > 250 zircon.3com.com Hello quiz.iglou.com [192.107.41.41], pleased to meet you > > mail from: jeffm(a)iglou.com > > 550 5.7.1 jeffm(a)iglou.com... Access denied > > mail from: jeff(a)iglou.com > > 250 2.1.0 jeff(a)iglou.com... Sender ok > > > > Lovely. > > -- > > Jeff McAdams Email: jeffm(a)iglou.com > > Head Network Administrator Voice: (502) 966-3848 > > IgLou Internet Services (800) 436-4456 > > > > - > > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > > with "unsubscribe usr-tc" in the body of the message. > > For information on digests or retrieving files and old messages send > > "help" to the same address. Do not use quotes in your message. > > > > > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) HARC memory upgrades
by Mike Greene 24 May '01

24 May '01

I just purchased a used HiperArc, slapped it in and started poking around, the first thing I noticed was that it has half the memory as my original eg; Original ARC: DRAM = 131072 ROM = 16384 2nd ARC: DRAM = 65536 ROM = 8192 They are both of the same hardware Rev (19.0.0) Where can I find some memory modules for this card, or can I install some off the shelf stuff? TIA! - Mike ------------------------------------------------ Rock Island Communications, Inc. (360)-378-5884 http://www.rockisland.com/ San Juan Islands, WA ------------------------------------------------ - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Access Denied
by Jeff Mcadams 24 May '01

24 May '01

This is apparently 3Com/CommWorks response to criticism... quiz:/home/jeffm> telnet zircon.3com.com 25 Trying 192.156.136.159... Connected to zircon.3com.com. Escape character is '^]'. 220 zircon.3com.com ESMTP Sendmail Switch-2.1.1/Switch-2.1.0; Wed, 23 May 2001 13:48:22 -0700 (PDT) helo iglou.com 250 zircon.3com.com Hello quiz.iglou.com [192.107.41.41], pleased to meet you mail from: jeffm(a)iglou.com 550 5.7.1 jeffm(a)iglou.com... Access denied mail from: jeff(a)iglou.com 250 2.1.0 jeff(a)iglou.com... Sender ok Lovely. -- Jeff McAdams Email: jeffm(a)iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) 3Com support plans
by Mark Thornton 23 May '01

23 May '01

I just heard from my equipment rep that the transfer of the Tech support function from 3Com to the reps is complete. He indicated that there is no change in price or types of service available. The only difference is that the service is one level removed from 3Com, which I guess is supposed to mean it will be improved. I'm not sure how this is supposed to be a good thing. If I want to pay high prices for service, I want to be able to work with the folks responsible for creating the problem. In a similar situation with Microsoft and the supposedly authorized tech groups, I have never gotten good information or support from anyone other than Microsoft. The savings was not worth the hassle, and you wound up paying to talk to MS anyway. I have had similar experiences with 'Linux' support companies. The 3Com situation is too similar for me to be comfartable with it. As it stands now we will likely outsource the modem business and put most of ours out to pasture. I will likely keep 24 to 48 lines in order to deal with specific cases that cannot be handled by the outsource provider. With that number I can afford to get them up to V.90 and have them in the same class as the outsourced modems from another vendor. Mark Thornton San Marcos Internet, Inc 512-393-5300 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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