April 2001 - USR-TC - mailman.xmission.com

(usr-tc) Hiper DSP
by pferraro＠wna-linknet.com 17 Apr '01

17 Apr '01

I have a questions and it has been a long time since playing with the Hiper DSPs. Other than using TCM can I plugin to the HiperArc and busy out/put in service the DSPs? I know where to do it with the Dual/PRI card, but have not really done anything with the Hiper DSP card from the command line. Need a little guidance here... I have a T-1/PRi that will take a call and it DROPS IMMEDIAELY! This is a circuit that uses NFAS. The D channel is good because calls are staying connected to the other T-1/PRI Any comments help appreciated! ============================================================================== Phillip Ferraro WorldNet Access, Inc pferraro(a)wna-linknet.com Onslow County's PREMIER InterNet Service Voice (910) 346-0835 824 Gumbranch Square, Suite Q FAX (910) 455-1933 Jacksonville, Nc 28540-6269 ============================================================================== - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Cricket Monitoring
by network-lists＠gwi.net 17 Apr '01

17 Apr '01

Does anyone have either a defaults file or an exec script and the associated configs for Cricket to monitor port utilization on a TC via snmp? Ideally what I'm looking for is something that will show me both span and modem level resolution, if possible. Joshua Coombs GWI Networking - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) v.92 for quads update
by Mark E. Levy 17 Apr '01

17 Apr '01

> Unless you want to talk about percentages of products each company has > abandoned... 3Com has a much much smaller base of hardware > and software > to maintain. And consequently, fewer people to maintain it. Put yourself in the place of a technology manufacturer today. You have to keep costs down to be competitive, so you can't hire an unlimited number of developers. You constantly have to develop new product, because the competition is. Are you going to have your developers working on shoe-horning new features onto old products that are no longer manufactured or sold and may have hardware limitations (processor too slow, not enough ROM or RAM, etc.) , or working on new products? > And if I recall correctly, aren't there actual hardware > limitations in this (rather young) product line from Cisco? The same may be (probably is) true of 3Com's quad modem cards. -ML - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) v.92 for quads update
by Mark E. Levy 17 Apr '01

17 Apr '01

There goes the Cisco comparison... *plonk* -ML > > But that's not a vaild comparison. Cisco's IOS is virtually > the same no > > matter what router it runs on. A more valid comparison > would be with the > > AS5200. I'm not aware of the status of that WRT V.92, > however. Is Cisco > > supplying updates free, if at all? > No, Cisco do not have plan to support V92 on as5200 (and on > as5100 too)... > > ----- Original Message ----- > From: "Aaron Leonard" > > > > There are some good reasons (not sure that you'd call them > "technical") > > why we won't support V.92/V.44 on the 5200. > > > > For Microcom digital modems, that code has been > end-of-engineering for > > quite a long time. The DSP code (CSMv1) belongs to Conexant who has > > stopped developing it. The CP code belongs to Microcom who > got acquired > > by Compaq who did I'm not sure what with them. So there's > no way they're > > going to get V.92/V.44. > > > > For MICA on the 5200 ... we COULD theoretically support > V.92/V.44 on them > > ... but in order to support these protocols, we need to > enhance IOS. Part of > > this is quasi-cosmetic stuff like adding different speeds > and modulation types > > in the MIBs and "show" output formats and suchlike. But > part of this - > > notably for the Modem On Hold feature - will require changes to our > > modem state machines. > > > > Now, our IOS support for V.92/V.44, as with all new > features, is going > > into 12.2T train. The problem for the 5200 is that it > won't run 12.2T, > > or even 12.2 mainline ... its end-of-the-line is > 12.1/12.1AA. This is > > because IOS keeps getting bigger and bigger while the 5200 can hold > > only 16MB of RAM. > > > > If you have MICA boards in your 5200, you could pull out > the HMMs and > > put them into 5300 carrier cards and get V.92/V.44 that way (I don't > > know how worth-it this would be) ... and you would still > have a pretty > > decent ISDN/frame relay router left over. > > > > Aaron > > > > > Good luck ! > ====================== > Andrey Zimin | AVZ7-RIPE > MTU-Intel ISP > Moscow, Russia > ====================== > > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) v.92 for quads update
by Mark E. Levy 16 Apr '01

16 Apr '01

> Like the comparison with the cisco 2500 though, just because > a piece of > equipment can't do all of the latest and greatest doesn't > mean it has to > be EOL'ed. *This*, with the possible exception of support issues, is > probably the A#1 thing that 3Com/CommWorks needs to learn. But that's not a vaild comparison. Cisco's IOS is virtually the same no matter what router it runs on. A more valid comparison would be with the AS5200. I'm not aware of the status of that WRT V.92, however. Is Cisco supplying updates free, if at all? --------------------------------------------------------------------- Mark E. Levy, President FSInet, Inc. | System Management Associates, Inc. 800-827-6085 x202 | 847-291-1550 x202 847-753-6832 fax | 847-291-3866 fax www.fsi.net | www.sysman-inc.com mark(a)fsi.net | levy(a)sysman-inc.com --------------------------------------------------------------------- - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) v.92 for quads update
by Mark E. Levy 16 Apr '01

16 Apr '01

With all due respect, how long should 3Com support old products? How long should any manufacturer support old products? At what price? How much would those of you who don't have support contracts pay for a V.92 upgrade for the quads? Like you, 3Com's goal is to make a profit, and unless they can recoup the development cost, it doesn't make sense to invest in the upgrade. Technology changes. Should Microsoft continue to support the 486 with Win2K? How about the 386? It's not even clear that the quad modem cards have enough memory or CPU or that the rest of the hardware will support V.92. I realize that there are a lot of ISPs that are using the quads, but it's simply not realistic to expect 3Com or any other manufacturer to support old equipment ad infinitum. Let's get real. 3Com is not doing anything different from most any other manufacturer in this business. Any box you buy will be obsolete in just a few years, and it's hard to move forward if you carry too much baggage from the past around with you. Mark Levy FSInet > From: Jeff Mcadams [mailto:jeffm@iglou.com] > Yeah...and EOL'ing the quads was a collosally bad mistake. > They need to > be "unEOL'ed". They pulled this same exact crap two years > ago with the > NETServer to HiPer Arc transition and EOL'ing of the NETServer, two > years before that, it was the dual modem cards. What's it going to be > two years from now? Either we need to get 3Com/CommWorks to realize > that installed customer base is important, or they're going > to loose us > as a customer. > > I know Paul, they've already lost you, and I *certainly* > don't fault you > for that decision, and I'm almost there myself, but I'm trying for one > last ditch effort here. > > 3Com/CommWorks clearly has no clue what sort of installed > base in still > out there for thier equipment. I bet Al and Irfan barely remember the > dual modem cards (if they remember them at all)...I still have several > in production use sitting at the bottom of a rack, never being noticed > or messed with at all until we start getting busy signals on that hunt > group and we go and physically reseat them to reset them. > > 3Com/CommWorks clearly has no clue what their issues are with support > contracts. > > > > OK...screw it...I'm gonna tell this, its been two years. Two > years ago, > with the NETServer being EOL'ed, and the transition to HiPer Arcs, I > raised about the same issues that I'm raising here, with > about the same > response initially. After screaming and yelling about the > situation for > a couple of weeks (I think it was) I was contacted about getting > NETServers swapped for HiPer Arcs...this was the doing of the > sales side > of things within 3Com at the time...this wasn't a deal that 3Com as a > whole corporate body was doing...this was a special deal that > the sales > folks there made with IgLou because we made the ultimatum, "Either you > resolve this issue to our satisfaction, or you loose us as a > customer." > They resolved it. They did a 1 for 1 trade of HiPer Arcs for > NETServers, at no cost to IgLou. The deal, however, was that > I couldn't > tell anyone how this came about because it was a special deal > they were > doing for me and they couldn't have everyone coming to them demanding > the same thing. > > So, for those of you that remember the NETServer to HiPer Arc > thing, if > any of you wondered why I suddenly went silent on that issue > (or nearly > so anyway), that's why. > > So...what was the result of that...I got my HiPer Arcs, and I > no longer > suffered from Quake Lag or multi-chassis multi-link MPIP > instabilities. > However, 3Com continued in their ways and didn't learn > anything from the > situation, and here we are, 2 years later is *exactly* the same > situation, just with a different card and 3Com is making the same > *exact* mistake. 3Com/CommWorks still hasn't learned of the > importance > of installed base. 3Com/CommWorks still hasn't learned of the > importance (or economics, apparently!) of reasonable availability of > support contracts. > > Well...here we are again...and here's the situation again. > 3Com either > resolves this situation to my satisfaction, or they loose me as a > customer, period. Its the same ultimatum as two years ago with > NETServers. This time, however, there will be no silencing of me with > the deal. Whatever deal I get better be one that 3Com/CommWorks is > willing for everyone to know about, because I will not be > silent on it. > > -- > Jeff McAdams Email: jeffm(a)iglou.com > Head Network Administrator Voice: (502) 966-3848 > IgLou Internet Services (800) 436-4456 > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) v.92 for quads update
by Brian Becker 16 Apr '01

16 Apr '01

Wow Jeff. I just sat in on a CommWorks session at ISPCon and it wasn't like that at all. They talked openly about the Quad cards and the fact that they were not going to be able to move them to the V.92 standard. That is not anything close to: >>disavow any knowledge of the product ever *existing* I have users all the time come in our store and expect their modem they bought more than 4 years ago to be V.92 ready. Sounds like you are expecting the same thing... Brian Becker President, Poplar Bluff Internet, Inc. - www.semo.net Home of TotallyFabricated.com software www.TotalScrutinizer.com - Tech support just got easier! www.WebGabber.com - Best html-only Chat Software -----Original Message----- From: owner-usr-tc(a)lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Jeff Mcadams Sent: Monday, April 16, 2001 9:43 AM To: usr-tc(a)lists.xmission.com Subject: Re: (usr-tc) v.92 for quads update Also sprach Curt Shambeau >Yeah... so??? That's a router. How much has v.35 interfaces changed >over the last 10 years. How much as 10base-T ethernet changed over the >last 10 years? You're saying router technology hasn't changed much over the past 10 years? What color is the sky in your world? ;) >Now, take the proper comparison (not one that just fits your cause), >such as the Cisco 5200, which will not support v.92, and we have a real >life comparison of a like product. A comparison of a technology that >changes every year. OK...its not a direct comparison...but its still good. Cisco 2500's don't/can't support the latest and greatest stuff due to technological limitations. But you'll notice that Cisco didn't just drop the product on the floor. If this'd been 3Com/CommWorks, they'd probably , let alone support it to the extent that the technology allows. -- Jeff McAdams Email: jeffm(a)iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re[2]: (usr-tc) v.92 for quads update
by Lance Eves 16 Apr '01

16 Apr '01

Hi Craig, I do agree that support is desired for the Quads, but are people willing to pay for the support on the older equipment? If I was in need of support for the Quads, I would. If the Quads are migrating to third world areas (or at least as far as technology is concerned) is there much benefit in V.92 for them? If digital is like magic to them, is V.92 even going to be an issue? All that I'm saying is that the Quads have their uses, but I don't expect the latest and greatest ideas to be an option for them. Lance -----Original Message----- From: Craig [mailto:Craig@tavrida.net] Sent: Saturday, April 14, 2001 11:44 PM To: leves(a)kanokla.com Subject: Re[2]: (usr-tc) v.92 for quads update Hello Lance, Saturday, April 14, 2001, 8:44:12 PM, you wrote: I tried to post this to the list but was unable if you want to pass it on to the list i would appreciate it!! The Facts is support is needed for quads (in some manner) no matter what codes is out there!! We all don't have a customer base in the thousands or in economically strong geographic area's! Most of the Quads are migrating to Eastern Europe and other far off places in the world for small start up Isp's, Due to the fact that they have become cost effective and there chipsets are very staple and compatible with older phone systems. And where technology advancement is more feared that welcome due to the high cost related to it! Case in point I am a backer ($$) of two small Isp that are in the CIS, the phone company yet today even after assistance from me with upgrading can not yet run E1 nor any other protocol that the dsp require. ( where digital telephones line are like idea from an Jules Verne novel) Off hand to make this point more of a finical one to 3com. I can probably direct you to 20,000 ports that are in the same situation as me! So I guess my point being there is plenty of people requiring support for quads and 3com is just screwing themselves out of half worlds up and comming the low end Isp market! Thank You Craig -- Thanks, Craig mailto:Craig@tavrida.net - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) v.92 for quads update
by Mark E. Levy 15 Apr '01

15 Apr '01

> From: Curt Shambeau [mailto:curt@execpc.com] > It *would* be nice if 3COM would just answer the question of "WHY" I think that's a simple answer. They have x number of programmers. Are they going to have them working on code for new products, or a product that they haven't sold for years? --------------------------------------------------------------------- Mark E. Levy, President FSInet, Inc. | System Management Associates, Inc. 800-827-6085 x202 | 847-291-1550 x202 847-753-6832 fax | 847-291-3866 fax www.fsi.net | www.sysman-inc.com mark(a)fsi.net | levy(a)sysman-inc.com --------------------------------------------------------------------- - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Big News coming May1?
by Mark Thornton 13 Apr '01

13 Apr '01

I just got of the phone with the evil ones and confirmed that I will have to start smuggling drugs in order to pay for software downloads only with no tech support. The cost of the actual tech support would require more than the profit margin on drug running allows! While on the phone it was noted that something is going to happen on or about May 1 the will significantly affect 3Com RAS customers. I don't know whether it will be good or bad, but when has something good come from this company? They claim they are losing money on support. My response is that if you make a poroduct that is reliable there wouldn't be a support problem. I also indicated that if the support contracts were reasonably priced ( I described my Cisco contracts and the level of support I get) then they wouldn't be losing money. Let's face it, we are professionals. What we need is good code, not a bunch of phone support folks. Sell software support at reasonable price and a lot of folks would buy it. BTW, given the tone of the conversation I don't think there is a chance in the hot place that quads are going to be supported. I got the feeling they are trying to figure out how to not support anything at all, but then they pretty much have that wired now. I am going to contact my equipment rep now and see what the options are going forward, but it doesn't look good. My initial thoughts were that with the cost of DSP's under $2500 and a software contract it didn't make sense to look at the Patton's or others. Patton couldn't give a good enough price to meet the difference. If software support is no longer available then that analysis is no longer valid. I don't really want to take on a new lease for dialup gear but that may be the way to go. Mark Thornton San Marcos Internet, Inc. 512-393-5300 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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