September 2000 - USR-TC - mailman.xmission.com

(usr-tc) Identifying Modem Problems
by Kevin Hemsley 17 Sep '00

17 Sep '00

We currently use a variety of methods to monitor service quality, including SNMP polls and analysis of call statistics, MRTG graphing, etc. In addition to these, I would like to find a tool to repetitively dial POPs to test for various things: Ring-No-Answers, TCP/IP connectivity, Busy signals, etc. Although rare, we have had cases where customers have found significant problems that we had not yet identified. Problems that I feel we should have been able to identify faster than we did. I was about to embark on a Visual C++ project to build a tool to test POPs and alert us of anomalies. Before I do, I wondered if anyone has seen software that already performs these types of tasks? Ultimately, it would be nice to have users with a dialer that automatically reported dial-in statistics back to a server each time it successfully connected. This would provide real-time statistics from potentially thousands of "sensors". The problem is that I haven't found a product that has a price tag that we would even consider. Is anyone using anything like this? ---------------------------------- Kevin Hemsley Systems Engineer Microserv Computer Technologies, Inc. kev(a)ida.net KB7TYA - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) Logging modem disconnect reasons
by Colin Wantling 17 Sep '00

17 Sep '00

Kevin, we do this by turning on the logging on the NMC (using TCM) and sending the accounting info to our radius server. Of course, the NMC will need to be entered in the Radius clients file. Using TCM on each DSP, you can redirect the DSP traps so that the NMC can send them out to the Radius. regards, Colin Wantling ---------- From: Kevin Godby[SMTP:kevin@pcsia.net] Reply To: usr-tc(a)lists.xmission.com Sent: Friday, September 15, 2000 6:32 AM To: usr-tc(a)lists.xmission.com Subject: (usr-tc) Logging modem disconnect reasons Hello. I was wondering if anyone out there that's using 3Com/USR Total Control boxes (with HiPerARCs) know of any utilities that could store the disconnect reasons that the HiPerDSP generates (the actual modem disconnect reasons, not the general disconnect reasons that the HiPerARC uses) along with the person's usename and the date/time. They are wonderful for troubleshooting because they are so specific, but it's time-consuming to watch someone's session until they happen to get disconnected. :-) If we could somehow get the Total Control to send these to Vircom's VPRRS, that would be excellent, but I'm not too picky. Thanks for any ideas! Kevin Godby <kevin(a)pcsia.net> Professional Computer Solutions, Inc. 434 W. Second St. Phone: (641) 682-4691 Ottumwa, Iowa 52501 Fax: (641) 682-0633 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) FS: 2- Hiper DSP modem card
by Steve Rivera -www.wrca.net 15 Sep '00

15 Sep '00

WR Communication Associates (WRCA.NET) has the following USR equipment available: 2- Hiper DSP nac/nic sets Flashed to latest code. 30 day warranty. Asking $3100.00 each Qty available. Discounted prices for large buys. Steve Rivera (VP) - w-732-833-2111 / c-732-433-5890 24Hr (www.isp-networkhardware.com) Email: srivera(a)wrca.net - Mobile Email: srivera711(a)hotmail.com Worldwide Provider of Network Hardware Since 1981. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Logging modem disconnect reasons
by Kevin Godby 15 Sep '00

15 Sep '00

Hello. I was wondering if anyone out there that's using 3Com/USR Total Control boxes (with HiPerARCs) know of any utilities that could store the disconnect reasons that the HiPerDSP generates (the actual modem disconnect reasons, not the general disconnect reasons that the HiPerARC uses) along with the person's usename and the date/time. They are wonderful for troubleshooting because they are so specific, but it's time-consuming to watch someone's session until they happen to get disconnected. :-) If we could somehow get the Total Control to send these to Vircom's VPRRS, that would be excellent, but I'm not too picky. Thanks for any ideas! Kevin Godby <kevin(a)pcsia.net> Professional Computer Solutions, Inc. 434 W. Second St. Phone: (641) 682-4691 Ottumwa, Iowa 52501 Fax: (641) 682-0633 - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) oid for harc cpu usage
by Dwayne Varey 13 Sep '00

13 Sep '00

Is there an oid in the new release of code to find the cpu usage of the Harc? ________________________________________________ Dwayne Varey Systems Administrator WestNet - WA's Statewide Internet Provider Phone: 92182600 - Fax: 92182666 http://www.wn.com.au _________________________________________________ - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Looking for Configuration Info for E1 access
by blacksea＠pumba.cheep.net.ua 09 Sep '00

09 Sep '00

I have a total control but are not sure of the correct or possible card configuration needed! Can any one direct me to such infromation Thank you Crve - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) 4.1.13 sought
by Brian 08 Sep '00

08 Sep '00

I am currently running 4.1.22 ARC code.........I have been for it seems like forever. I am not looking for any new features. I need some bugs fixed though, and thats all 4.1.13 really buys you over 4.1.22...........actually I think 4.1.13 added some obscure l2tp feature.........but I don't use l2tp. In any case, if someone could be so kind as to mail me 4.1.13, or give me a way to get my hands on it, I would appreciate it, and maybe I can help you sometime. 3Com apparently feels one should pay for a software release that does nothing but fix about 10 issues......... Are others comfortable with 4.1.13 (as far as 4.1 train code goes)? I take baby steps with 3com code these days...........although I do here the 5.x stuff is good. Brian ----------------------------------------------- Brian Feeny, CCNA, CCDA signal(a)shreve.net Network Administrator ShreveNet Inc. (ASN 11881) - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) WTB: 2 ISDN Netserver PRI cards for USR TC
by David Arnold 08 Sep '00

08 Sep '00

With or without NICs, depending on price. Will pay M.O., COD, CC or check. Please reply to darnold(a)qzip.net with pricing, model # and memory. Thank you, David Arnold Systems Administrator QZIP.net Paragon Micro Technologies, Inc. 713-681-9861 darnold(a)qzip.net - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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RE: (usr-tc) oid for harc cpu usage
by Chris Thomas 08 Sep '00

08 Sep '00

Actually, the question was "Is there an oid in the new release of code to find the cpu usage of the Harc?", not the delta CPU usage. While Mike's answer at least attempts to answer the question, it sounds like the answer is actually "No". The delta CPU usage has been part of the HARC MIB for some time, and while it may serve a purpose, it certainly doesn't show the total CPU usage. Dwayne was simply asking if there is an OID in the new code that shows the total CPU usage, once again, sounds like the answer is "No". Leaving all the discussion about the older delta CPU usage OID out, does anybody know if 3Com have included an OID to measure true CPU usage in the new HARC code. Thanks, Chris > -----Original Message----- > From: Mike Andrews [mailto:mandrews@bit0.com] > Sent: Thursday, 7 September 2000 23:20 > To: 'usr-tc(a)lists.xmission.com' > Subject: Re: (usr-tc) oid for harc cpu usage > > > Since nobody ever answered the original question about the OID, > here's an MRTG entry... > > Target[foo]: > 1.3.6.1.4.1.429.4.3.1.13.0&1.3.6.1.4.1.429.4.3.1.14.0:public@foo > MaxBytes[foo]: 100 > Title[foo]: CPU usage on HiPer ARC foo > Options[foo]: gauge > YLegend[foo]: percent cpu > ShortLegend[foo]: percent cpu > LegendI[foo]:  1-min: > LegendO[foo]:  5-min: > > And yeah, most of the time it just graphs zero because it's > reporting only > "above average" usage or something similar -- but occasionally it will > graph some spikes when you get really busy. > > > Mike Andrews (MA12) * mandrews(a)dcr.net * http://www.bit0.com/ > VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY > Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and > surrounding counties > www.fark.com: If it's not news, it's Fark. (Or something like that.) > > On Thu, 7 Sep 2000, Paul Farber wrote: > > > So it's just named poorly? > > > > >From you explination.. as long as the last 3 values are 0 > then the CPU is > > just not above some threshold set in flash.... OK, next > question: what's > > that value? Or is it safe to say that as long as the > values are 0 it's > > just nothing to worry about? > > > > Thanks > > > > Paul Farber > > Farber Technology > > farber(a)admin.f-tech.net > > Ph 570-628-5303 > > Fax 570-628-5545 > > > > On Thu, 7 Sep 2000, Veda Narayan wrote: > > > > > Quoting Paul Farber <farber(a)admin.f-tech.net>: > > > > > > > historically sho cpu utilization has been broke. On > both ARC's I have > > > > 4.1.59 and sho cpu util are 0% (with 250+ calls on it!) > > > > > > > No - show cpu is not broken. It shows 0% with 250+ calls > is normal. The HiPer > > > arc is designed to show the CPU utilization only when it > reaches the level of > > > calls/flash updates/route tables and any other routing > related activity exceeds > > > the bench mark. Which basically means you will see show > cpu activity > > > instantaneously if you do a save all and do a show cpu at > that instance. > > > > > > What it is that being a embaded system, the HiPer arc CPU > is always being > > > utilized, so they have a bench mark, once you exceed the > bench mark the cpu > > > utilization shows. Typically for normal call volumes you > will not see any cpu > > > utilization, do a lot of l2tp, cleartcp, pptp, calls you > will see some > > > utilization. > > > > > > > > > -V > > > > > > > > > > Paul Farber > > > > Farber Technology > > > > farber(a)admin.f-tech.net > > > > Ph 570-628-5303 > > > > Fax 570-628-5545 > > > > > > > > On Thu, 7 Sep 2000, Dwayne Varey wrote: > > > > > > > > > Is there an oid in the new release of code to find > the cpu usage of > > > > the > > > > > Harc? > > > > > > > > > > ________________________________________________ > > > > > Dwayne Varey > > > > > Systems Administrator > > > > > WestNet - WA's Statewide Internet Provider > > > > > Phone: 92182600 - Fax: 92182666 > > > > > http://www.wn.com.au > > > > > _________________________________________________ > > > > > > > > > > > > > > > - > > > > > To unsubscribe to usr-tc, send an email to > "majordomo(a)xmission.com" > > > > > with "unsubscribe usr-tc" in the body of the message. > > > > > For information on digests or retrieving files and > old messages send > > > > > "help" to the same address. Do not use quotes in > your message. > > > > > > > > > > > > > > > > > - > > > > To unsubscribe to usr-tc, send an email to > "majordomo(a)xmission.com" > > > > with "unsubscribe usr-tc" in the body of the message. > > > > For information on digests or retrieving files and old > messages send > > > > "help" to the same address. Do not use quotes in your message. > > > > > > > > > > > > > > > > =========== > > > > > > -V > > > > > > ========== > > > > > > > > > - > > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > > with "unsubscribe usr-tc" in the body of the message. > > For information on digests or retrieving files and old > messages send > > "help" to the same address. Do not use quotes in your message. > > > > > - > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) WTB: USR TC hardware
by Steve Rivera -www.wrca.net 08 Sep '00

08 Sep '00

WR Communication Associate (WRCA) is looking to BUY the following USR hardware: I look forward to hearing from you. email or phone is fine. Remember...next week a load of DSP cards are coming in. I will be looking to sell them for $3200.00ea. Those of you that have responded to my emails know that I will DEAL for you business :) They are not the E1 daughter card type. 24- Quad Analog/Digital Modems..... will pay $200+/- 10- NMC v90 enabled w/ nics ...someone has to have these sitting in the closet... 10- Netserver 16 v34...with all the complaints on these there should be many available...you would think. Any- Hiper ARC w/ nic Any- Hiper DSP E1 style...must have enabled daughtercard. All equipment must be guaranteed working. I am willing to pay COD/Visa/MC/AMEX Steve Rivera (VP) - w-732-833-2111 / c-732-433-5890 24Hr (www.isp-networkhardware.com) Email: srivera(a)wrca.net - Mobile Email: srivera711(a)hotmail.com Worldwide Provider of Network Hardware Since 1981. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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