January 2000 - USR-TC - mailman.xmission.com

Re: (usr-tc) Lost Carrier
by Campbell Simpson 29 Jan '00

29 Jan '00

Brian The "Lost-Carrier" you get in your RADIUS files is very generic. We also see a lot of lost carrier in our RADIUS logs. The modems on the TCHs can report on a huge range of disconnection reasons, but many of the individual reasons get lumped together as lost carrier with RADIUS. I would suggest looking at your modem disconnection reasons under TCM under performance monitoring menu option and seeing what the modems are reporting as their disconnection reasons. You may find that many of the disconnection reasons are quite acceptable. Hope this helps Campbell - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Lost Carrier
by Brian Becker 29 Jan '00

29 Jan '00

We've been told by 3Com reps that when Radius shows "Lost-Carrier" as the disconnect reason, it is solely caused by the user modem shutting down with no warning or physical line being terminated. That a "Lost-Carrier" will not be displayed if the call was terminated by the Total Control modem. We've started to show a large number of disconnections in an area and all of them are reported in Radius as "Lost-Carrier." Before we start telling customers that it "Isn't our equipment" I'd like some confirmation. Can anyone verify that? or direct me to some literature that would explain the reasons for a "Lost-Carrier" to be transmitted from a Total Control box to Radius Accounting. Thanks, Brian Brian Becker President, Poplar Bluff Internet http://www.semo.net TotallyFabricated.com Software http://www.TotallyFabricated.com Home of JerusalemPerspective.com http://www.JerusalemPerspective.com Personal Page http://Tonionio.com / http://BenjaminBecker.com - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) failed DSP
by Mike 29 Jan '00

29 Jan '00

I have a new DSP card that first of all wouldn't allow me to flash new code to it through TCM, it kept giving a "TFTP error: Access violation" error. So I hooked up to the console port and was able to upload the 2.0.51 code to it. After I reset the card it came up fine and reported the correct software version, but after a couple of hours TCM reports the card failed. I can do a hardware reset and it will be fine for a few more hours, but it will eventually report failed. What can I do to resolve this? Thanks. -- Mike Wilker Director of Network Operations Local Link, Inc. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) GTD5 NFAS and Dual Pri Card
by USRobotics TC Mailing List 29 Jan '00

29 Jan '00

I have a TC Chassis with a Dual Pri Card (3.1.5), 12 A/D Quad's (6.1.6), NSC (3.8.1) & NMC (6.1.17). This chassis was originally setup and working on a DMS100 switch, but I've since moved it to another location which employs a GTD5 switch, same Telco. The new location only has one PRI, and I have it plugged into the first Port. All lights on the chassis are green. The chassis is not answering and only returning a busy signal, not a fast busy, but a normal busy. The Telco is reporting that they are receiving a "D channel protocol error." I have the following set Framing - ds1ESF Line Coding - b8zs Switch Type - 5ESS I have also double checked that the A/D's are setup for PRI. The Telco is suggesting that I turn off NFAS, but I'm not quite sure how to do that or if that would even fix the problem. I've also searched through the 3Com Knowledge Base, List Archive, TC Newsgroup and the net itself. Nothing yet. Any help most appreciated. - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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Re: (usr-tc) To many drops after connect
by Alan Martin 28 Jan '00

28 Jan '00

I have TC, Ascend maxen, cisco, portmaster3, 5399/8000(oldbay) CVX, Looking for new LU! I got a BIG LAB! Alan At 12:25 PM 1/21/2000 -0600, Brian wrote: > >You all using 3Com Total Control NAS's over there at Nortel Networks? :) > >Brian > > >On Fri, 21 Jan 2000, Alan Martin wrote: > >> Every once in awhile sanity reigns. >> >> >> At 11:58 AM 1/21/2000 -0600, Steve Valiunas wrote: >> > >> > >> > This might not be the case in your situation since you say the same user >> >dials many times in a row, but just because a call has less than a minute of >> >connect time doesn't necessarily mean that it is a failed call. If your >> >customers are set to automatically connect/check Email/drop as with AOL >> >FlashSessions, CC-Mail, LotusNotes etc., then this is normal. A >> misconfigured >> >dial-on-demand connection might account for it as well, as might a user not >> >satisfied with 44K and trying for that 53K connection. If there was a large >> >jump in the percentage of short calls after changing codes that might be >> another >> >story though. You might want to also look at some of your other accounting >> >data, such as Do these session stops have normal disconnect reasons? Did >> the >> >user get assigned a valid IP? Was any data passed on the sessions? >> > >> > >> >Steve >> > >> > >> > >> > >> > >> > >> >"The NOC \(COX Internet\)" <usrtc(a)tyler.net> on 01/21/2000 11:04:53 AM >> > >> >Please respond to usr-tc(a)lists.xmission.com >> > >> >Sent by: "The NOC \(COX Internet\)" <usrtc(a)tyler.net> >> > >> > >> >To: usr-tc(a)lists.xmission.com >> >cc: (Steve Valiunas/MW/US/3Com) >> >Subject: Re: (usr-tc) To many drops after connect >> > >> > >> > >> >Paul, >> > >> >How did you find out this information on Total calls lost? Is it possible >> >to find this out on the old Total Control equipment also? >> > >> >Bryan >> >NOC Technician >> >COX Internet >> > >> > >> >----- Original Message ----- >> >From: "Paul Farber" <farber(a)admin.f-tech.net> >> >To: <usr-tc(a)lists.xmission.com> >> >Sent: Friday, January 21, 2000 9:40 AM >> >Subject: (usr-tc) To many drops after connect >> > >> > >> >> hello all >> >> >> >> still fighting with TC to try and get decent connection performance out of >> >> the thing. >> >> >> >> flashed the ARC/NMC/DSP to 4.1.22/6.2.17/2.0.60 and here are some >> >> frighting stats: >> >> >> >> Total Calls (from radius): 66212 >> >> Calls of < 1 minute in length: 9266 >> >> >> >> Thats a 14% drop rate! It seems to hit some people in bulk... it they dial >> >> in 5-10 times and then they just give up. >> >> >> >> I tried to narrow it down to a specific slot/channel but thier dosen't >> >> seem to be a pattern. >> >> >> >> Anyone else seeing similiar results??? All circuits are PRI. >> >> >> >> >> >> >> >> Paul Farber >> >> Farber Technology >> >> farber(a)admin.f-tech.net >> >> Ph 570-628-5303 >> >> Fax 570-628-5545 >> >> >> >> >> >> - >> >> To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" >> >> with "unsubscribe usr-tc" in the body of the message. >> >> For information on digests or retrieving files and old messages send >> >> "help" to the same address. Do not use quotes in your message. >> >> >> > >> > >> >- >> > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" >> > with "unsubscribe usr-tc" in the body of the message. >> > For information on digests or retrieving files and old messages send >> > "help" to the same address. Do not use quotes in your message. >> > >> > >> > >> > >> > >> >- >> > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" >> > with "unsubscribe usr-tc" in the body of the message. >> > For information on digests or retrieving files and old messages send >> > "help" to the same address. Do not use quotes in your message. >> > >> >> - >> To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" >> with "unsubscribe usr-tc" in the body of the message. >> For information on digests or retrieving files and old messages send >> "help" to the same address. Do not use quotes in your message. >> > >----------------------------------------------------- >Brian Feeny (BF304) signal(a)shreve.net >318-222-2638 x 109 http://www.shreve.net/~signal >Network Administrator ShreveNet Inc. (ASN 11881) > > >- > To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message. > - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) AMI/D4 provisioning on CT1
by Bryan Wann 28 Jan '00

28 Jan '00

I don't like surprises. Especially when I order a CT1 provisioned with B8ZS/ESF, and on the day of the turnup the switch tech tells me "oh, your stuff is configured wrong, it needs to be set up for AMI and D4, the DTC you're on can't do B8ZS/ESF on this T. Don't worry, I set your stuff up like everyone else's." AFAIK, it is a trunk-side circuit (don't hold me to this). We have no problem hitting 45333-50333 both local and long-distance dialing into the TC at this POP, with an assortment of modems. Will AMI/D4 cause things to break, or should I contact the telco and beg to have it reprovisioned for B8ZS/ESF? --- Bryan Wann bwann(a)cwis.net CWIS Internet Services http://www.cwis.net - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) ARC Filters
by Brian 27 Jan '00

27 Jan '00

Does the ARC Filter have a limit of 20 rules or something? I am making a filter and its erroring on line 20, and I don't see the error: HiPer>> verify filter filter_in FM: In filter file filter_in, protocol IP, unexpected symbols in action at line 20 here is the first 28 or so lines................rule 170 is what its considering line 20. #filter IP: 010 AND tcp-dst-port = 20; 020 PERMIT dst-addr = 208.206.76.57/32; 030 AND tcp-dst-port = 20; 040 PERMIT dst-addr = 208.206.76.58/32; 050 AND tcp-dst-port = 20; 060 PERMIT dst-addr = 208.206.76.5/32; 070 AND tcp-dst-port = 20; 080 PERMIT dst-addr = 208.206.76.13/32; 090 AND tcp-dst-port = 20; 100 PERMIT dst-addr = 208.206.76.33/32; 110 AND tcp-dst-port = 20; 120 PERMIT dst-addr = 208.206.76.45/32; 130 AND tcp-dst-port = 21; 140 PERMIT dst-addr = 208.206.76.57/32; 150 AND tcp-dst-port = 21; 160 PERMIT dst-addr = 208.206.76.58/32; 170 AND tcp-dst-port = 21; 180 PERMIT dst-addr = 208.206.76.5/32; 190 AND tcp-dst-port = 21; 200 PERMIT dst-addr = 208.206.76.13/32; 210 AND tcp-dst-port = 21; 220 PERMIT dst-addr = 208.206.76.33/32; 230 AND tcp-dst-port = 21; 240 PERMIT dst-addr = 208.206.76.45/32; ----------------------------------------------------- Brian Feeny (BF304) signal(a)shreve.net 318-222-2638 x 109 http://www.shreve.net/~signal Network Administrator ShreveNet Inc. (ASN 11881) - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Equipment List Confirmation
by S O Okeyo 27 Jan '00

27 Jan '00

I am unable to get confirmation for my equipment list membership. I have mailed confirmation according to instructions several times but each time I get a message back that the number I have put after "OK" is not right yet I put in the actual number mailed to me by Sparklist. I have been typing OK######E on the Subjet line. Can someone help me out of this? Okeyo - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) ARC Filters
by Brian 27 Jan '00

27 Jan '00

Is their anything for ARC filters equivelent to: access-list 101 permit tcp any any established or do you have to parse the entire access list for each packet? Also, am I correct in saying something like this: access-list 101 permit tcp any 208.206.76.57 0.0.0.0 eq 20 would get broken into two lines on an ARC filter, like this: 010 AND tcp-dst-port = 20; 020 PERMIT dst-addr = 208.206.76.57/32; you can't do it on one line, it takes 2 right? Thanks ----------------------------------------------------- Brian Feeny (BF304) signal(a)shreve.net 318-222-2638 x 109 http://www.shreve.net/~signal Network Administrator ShreveNet Inc. (ASN 11881) - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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(usr-tc) Not accepting ISDN calls... still.
by Stephen Amadei 27 Jan '00

27 Jan '00

I wrote a long time about this, but none of the replys really helped me, and recently it has come back up as an issue, so let's see if new knowledge can shed some light... I have two older chassises with HiperARCs in them... both have Dual-PRI cards, 12 Quads of various Digital and A/D type, a HiperARC and a NMC card. One unit has two HiperDSPs in it... the other has one HiperDSP, but it's not operational yet. These TC's can be seen on my demo TCView page, http://www.dandy.net/statistics/tc.html as Atlantic City and Pleasantville. Both chassis are up to date with TCS3.6 and the lastest code from the Totalservice website... I never can remember the version numbers, but we are _current_. Yes, even 2.0.51 on the DSPs. The problem we have is that when we upgraded from Netservers to HiperARCs, Atlantic City lost the ability to accept ISDN calls. P'ville accepts them fine, but for A.C., they come up in RADIUS as async instead of ISDN. I have turned both boxes inside out to find a difference, but could find none. Both TCs are identical but in name, phone-number and the extra DSP card. Recently, it has come to light that A.C. _is_ accepting ISDN calls, but only on the DSP cards... not the Quads. Hopefully, this will spark some suggestions on enabling ISDN. Thanx in advance. ----Steve Stephen Amadei Director of MIS Dandy Connections, Inc. Atlantic City, NJ - To unsubscribe to usr-tc, send an email to "majordomo(a)xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.

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