MEEP! Perfect Sound Forever wrote:
This was also reflected in the phone-answering services which recently implemented a choice for 'classical rock' in addition to the muzak we're used to hearing when we're on hold. If you work in a good-sized office, you should find out who is in charge of choosing (and paying for) the music that is played when somebody calls your company's main switchboard and gets put on hold. (If it's not a feed from a local radio station, that is.) My last company paid for a service that offered about two dozen particularly heinous themes at any given time, ranging from holiday music and muzak'd classic rock to the so-called "cutting-edge mix of urban beats and rhythms" and "ethnic sounds from around the globe". I'd love to know who, if anybody, gets paid for the material used in these mixes (or if they're all purpose-written wallpaper developed in-house by the phone service).
I think that in all, because this is becoming more and more pervasive, people are getting less inclined to get upset about it. The last time my current company put me on hold, I actually asked the girl I had called to put me back on hold for a while because I really liked the version of some Mozart concerto they had been playing... it sounded like it programmed to play on a Gameboy.
-me