Scott Trautman wrote: "I don't think Commworks, profit and loss-wise has done NEARLY as well as even small ISP's--I think they're hemorrhaging money most likely. I doubt any of you are." Poor 3com! Scott do you really truly believe there is no profit margin built into the 3com equipment? They have been manufacturing almost the same product for years. The prices are still high. They make money as do their vendors. The problem lies in Management and the lack of customer support that allows them to maintain a good return customer base. ISP's are leaving 3com for a good reason. Wake up. On the other hand do you read the news? Do you know how many CLEC's and ISP's have gone under as of late? Who CARES what Ascend is doing? I sure the hell don't and would NEVER use that equipment (did once only because we purchased another ISP that used that equipment). People are not leaving 3com for Ascend... Why would they? People are leaving 3com for Cisco and Patton... DAILY. Why? Because it's a better deal with a company that really wants your business and supports what they sell... Reasonably. Scott... I am curious. How many ports do you have (we have over 3000)? How long have you been using 3com (we have used it for over 6 years)? Did you recently do an upgrade program to get all your equipment up to date? The reason for these questions is why would anyone in their right mind want someone to charge more? You apparently have other motives to your email. I am not sure exactly what but keep on posting and I am sure the wise on this list will figure it out. Look I could go on and on. As could Jeff McAdam's and many others. However, at this time I will wait for what 3com has to say to me. If it is not positive I will move on to other equipment and it will be their loss not mine. -- Edgar D. Taylor President/CEO FIRST USA Inc. Voice: (800)716-6190 Email: ed@1st.net Web: www.1st.net --