Hi Dave, Y2K certificate is redeemable direct from http://w3n.3com.com/cso/y2kweb.nsf/home+page?openform. Once at this page select : A) "product status listing" at the top, B) Depending on the product they want certified click on that (ex: click on Corebuilder), C) Click on the specific product within that family (ex: click on Corerbuilder 7000). This will tell what software is supported and then "Click here to prepare a certification" to print out 3Com certified letter. Do an inventory report first. hope this helps, regards, FN - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.