(usr-tc) dead connection
I'm having problems with a user who's connection doesn't seem to be working. He's logging on fine, but unable to get anywhere once connected. I've gone over all of his settings to no avail and, thinking possible TCP/IP corruption, reinstalled that. It did appear to change his traffic somewhat, but still no success getting anywhere. He's running an old Gateway with a 28.8 modem, running ARC 4.2.32 and DSP 0.49hw/2.0.81sw here. Here's the relevant ppp traces; Before reinstalling TCP/IP: Incoming PPP Data on interface: slot:1/mod:11 80 21 01 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | | Outgoing PPP Data on interface: slot:1/mod:11 80 21 02 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | | Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1b 00 00 00 20 11 a6 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 65 66 00 07 29 | Lef )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | | Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ad 00 00 ff 01 37 1e cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 96 38 00 00 00 00 45 00 00 | 8 E | 60 1b 00 00 00 20 11 a6 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 65 66 | Lef | Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1c 00 00 00 20 11 a5 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 05 72 00 08 29 | L r )| 10 00 01 00 00 00 00 00 01 20 44 43 44 41 44 41 | DCDADA| 44 41 43 41 43 41 43 41 43 41 43 41 43 41 43 41 |DACACACACACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 80 00 cc ab 1f | | a3 | | Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1d 00 00 00 20 11 a4 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 62 64 00 09 29 | Lbd )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 44 00 00 20 00 01 c0 |CACACACAAD | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | | Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ae 00 00 ff 01 37 1d cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 f6 2c 00 00 00 00 45 00 00 | , E | 60 1c 00 00 00 20 11 a5 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 05 72 | L r | Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab af 00 00 ff 01 37 1c cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 99 3a 00 00 00 00 45 00 00 | : E | 60 1d 00 00 00 20 11 a4 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 62 64 | Lbd | After reinstalling TCP/IP: Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 11 00 00 00 20 11 20 50 cc ab 1f |!E A P | 9b cc ff b0 16 04 01 00 35 00 2d 58 80 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | | Outgoing PPP Data on interface: slot:2/mod:12 21 45 00 00 38 d3 ab 00 00 0f 01 42 32 a7 98 02 |!E 8 B2 | 09 cc ab 1f 9b 0b 00 97 1c 00 00 00 00 45 00 00 | E | 41 11 00 00 00 01 11 40 50 cc ab 1f 9b cc ff b0 |A @P | 16 04 01 00 35 00 2d 58 80 | 5 -X | Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 12 00 00 00 20 11 1f 51 cc ab 1f |!E A Q | 9b cc ff b0 15 04 01 00 35 00 2d 58 81 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | | Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 53 17 00 00 f1 01 e0 04 a7 98 02 |!E 8S | 0a cc ab 1f 9b 0b 00 98 1b 00 00 00 00 45 00 00 | E | 41 12 00 00 00 01 11 3e 51 cc ab 1f 9b cc ff b0 |A >Q | 15 04 01 00 35 00 2d 58 81 | 5 -X | Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 3e 13 00 00 00 20 11 1e 54 cc ab 1f |!E > T | 9b cc ff b0 15 04 02 00 35 00 2a 91 55 00 01 01 | 5 * U | 00 00 01 00 00 00 00 00 00 03 77 77 77 04 68 6f | www ho| 6d 65 03 6d 73 6e 03 63 6f 6d 00 00 01 00 01 |me msn com | Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 54 d1 00 00 f1 01 de 4a a7 98 02 |!E 8T J | 0a cc ab 1f 9b 0b 00 5f 49 00 00 00 00 45 00 00 | _I E | 3e 13 00 00 00 01 11 3d 54 cc ab 1f 9b cc ff b0 |> =T | 15 04 02 00 35 00 2a 91 55 | 5 * U | Any ideas what this guy's problem might be? Thanks, -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Just for giggles.. have you rebooted your chassis recenty? A lot of these mysterious errors can be 'solved' by a good ol fashioned power-cycle. I does look like something is happening, as you are getting requests FROM them (the URL's are in the trace) but you don't seem to resolve them (no host address going back to them)... so it may be on your side. See above for a possible solution. Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Tue, 30 May 2000, K Mitchell wrote:
I'm having problems with a user who's connection doesn't seem to be working. He's logging on fine, but unable to get anywhere once connected. I've gone over all of his settings to no avail and, thinking possible TCP/IP corruption, reinstalled that. It did appear to change his traffic somewhat, but still no success getting anywhere. He's running an old Gateway with a 28.8 modem, running ARC 4.2.32 and DSP 0.49hw/2.0.81sw here. Here's the relevant ppp traces;
Before reinstalling TCP/IP: Incoming PPP Data on interface: slot:1/mod:11 80 21 01 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Outgoing PPP Data on interface: slot:1/mod:11 80 21 02 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1b 00 00 00 20 11 a6 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 65 66 00 07 29 | Lef )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ad 00 00 ff 01 37 1e cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 96 38 00 00 00 00 45 00 00 | 8 E | 60 1b 00 00 00 20 11 a6 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 65 66 | Lef |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1c 00 00 00 20 11 a5 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 05 72 00 08 29 | L r )| 10 00 01 00 00 00 00 00 01 20 44 43 44 41 44 41 | DCDADA| 44 41 43 41 43 41 43 41 43 41 43 41 43 41 43 41 |DACACACACACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 80 00 cc ab 1f | | a3 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1d 00 00 00 20 11 a4 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 62 64 00 09 29 | Lbd )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 44 00 00 20 00 01 c0 |CACACACAAD | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ae 00 00 ff 01 37 1d cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 f6 2c 00 00 00 00 45 00 00 | , E | 60 1c 00 00 00 20 11 a5 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 05 72 | L r |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab af 00 00 ff 01 37 1c cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 99 3a 00 00 00 00 45 00 00 | : E | 60 1d 00 00 00 20 11 a4 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 62 64 | Lbd |
After reinstalling TCP/IP: Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 11 00 00 00 20 11 20 50 cc ab 1f |!E A P | 9b cc ff b0 16 04 01 00 35 00 2d 58 80 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 00 00 38 d3 ab 00 00 0f 01 42 32 a7 98 02 |!E 8 B2 | 09 cc ab 1f 9b 0b 00 97 1c 00 00 00 00 45 00 00 | E | 41 11 00 00 00 01 11 40 50 cc ab 1f 9b cc ff b0 |A @P | 16 04 01 00 35 00 2d 58 80 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 12 00 00 00 20 11 1f 51 cc ab 1f |!E A Q | 9b cc ff b0 15 04 01 00 35 00 2d 58 81 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 53 17 00 00 f1 01 e0 04 a7 98 02 |!E 8S | 0a cc ab 1f 9b 0b 00 98 1b 00 00 00 00 45 00 00 | E | 41 12 00 00 00 01 11 3e 51 cc ab 1f 9b cc ff b0 |A >Q | 15 04 01 00 35 00 2d 58 81 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 3e 13 00 00 00 20 11 1e 54 cc ab 1f |!E > T | 9b cc ff b0 15 04 02 00 35 00 2a 91 55 00 01 01 | 5 * U | 00 00 01 00 00 00 00 00 00 03 77 77 77 04 68 6f | www ho| 6d 65 03 6d 73 6e 03 63 6f 6d 00 00 01 00 01 |me msn com |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 54 d1 00 00 f1 01 de 4a a7 98 02 |!E 8T J | 0a cc ab 1f 9b 0b 00 5f 49 00 00 00 00 45 00 00 | _I E | 3e 13 00 00 00 01 11 3d 54 cc ab 1f 9b cc ff b0 |> =T | 15 04 02 00 35 00 2a 91 55 | 5 * U |
Any ideas what this guy's problem might be? Thanks, -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net
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I'm having problems with a user who's connection doesn't seem to be working. He's logging on fine, but unable to get anywhere once connected. I've gone over all of his settings to no avail and, thinking possible TCP/IP corruption, reinstalled that. It did appear to change his traffic somewhat, but still no success getting anywhere. He's running an old Gateway with a 28.8 modem, running ARC 4.2.32 and DSP 0.49hw/2.0.81sw here.
Boy does this sound familier.... Since the last set of software upgrades I did on the HiperArc system here (I'd have to look up the revs) every 30 days (+-1 day) the damn thing quits giving out DNS information on all channels. It assigns the IP but fails to assign the DNS servers during negotiation. Rebooting clear it up everytime. I let my software contract elapse the first of the year so I have no recourse in getting it fixed. So I reboot the unit on a 25 day schedule <argh!!>. Steve
Here's the relevant ppp traces;
Before reinstalling TCP/IP: Incoming PPP Data on interface: slot:1/mod:11 80 21 01 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Outgoing PPP Data on interface: slot:1/mod:11 80 21 02 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1b 00 00 00 20 11 a6 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 65 66 00 07 29 | Lef )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ad 00 00 ff 01 37 1e cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 96 38 00 00 00 00 45 00 00 | 8 E | 60 1b 00 00 00 20 11 a6 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 65 66 | Lef |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1c 00 00 00 20 11 a5 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 05 72 00 08 29 | L r )| 10 00 01 00 00 00 00 00 01 20 44 43 44 41 44 41 | DCDADA| 44 41 43 41 43 41 43 41 43 41 43 41 43 41 43 41 |DACACACACACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 80 00 cc ab 1f | | a3 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1d 00 00 00 20 11 a4 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 62 64 00 09 29 | Lbd )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 44 00 00 20 00 01 c0 |CACACACAAD | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ae 00 00 ff 01 37 1d cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 f6 2c 00 00 00 00 45 00 00 | , E | 60 1c 00 00 00 20 11 a5 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 05 72 | L r |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab af 00 00 ff 01 37 1c cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 99 3a 00 00 00 00 45 00 00 | : E | 60 1d 00 00 00 20 11 a4 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 62 64 | Lbd |
After reinstalling TCP/IP: Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 11 00 00 00 20 11 20 50 cc ab 1f |!E A P | 9b cc ff b0 16 04 01 00 35 00 2d 58 80 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 00 00 38 d3 ab 00 00 0f 01 42 32 a7 98 02 |!E 8 B2 | 09 cc ab 1f 9b 0b 00 97 1c 00 00 00 00 45 00 00 | E | 41 11 00 00 00 01 11 40 50 cc ab 1f 9b cc ff b0 |A @P | 16 04 01 00 35 00 2d 58 80 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 12 00 00 00 20 11 1f 51 cc ab 1f |!E A Q | 9b cc ff b0 15 04 01 00 35 00 2d 58 81 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 53 17 00 00 f1 01 e0 04 a7 98 02 |!E 8S | 0a cc ab 1f 9b 0b 00 98 1b 00 00 00 00 45 00 00 | E | 41 12 00 00 00 01 11 3e 51 cc ab 1f 9b cc ff b0 |A >Q | 15 04 01 00 35 00 2d 58 81 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 3e 13 00 00 00 20 11 1e 54 cc ab 1f |!E > T | 9b cc ff b0 15 04 02 00 35 00 2a 91 55 00 01 01 | 5 * U | 00 00 01 00 00 00 00 00 00 03 77 77 77 04 68 6f | www ho| 6d 65 03 6d 73 6e 03 63 6f 6d 00 00 01 00 01 |me msn com |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 54 d1 00 00 f1 01 de 4a a7 98 02 |!E 8T J | 0a cc ab 1f 9b 0b 00 5f 49 00 00 00 00 45 00 00 | _I E | 3e 13 00 00 00 01 11 3d 54 cc ab 1f 9b cc ff b0 |> =T | 15 04 02 00 35 00 2a 91 55 | 5 * U |
Any ideas what this guy's problem might be? Thanks, -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net
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Kirk- Sounds similar to my "TCPIP Stall" post a few days ago. Can he ping (by IP) FIRST before he launches any TCPIP app? Then, can he ping by FQDN next? I had some good suggestions appear on the isp-nt list. One that seemed to ring loudly is disabling IP header compression on the client side. Haven't contacted my customer yet to try. If you are not on the ISP list, I'll email some of the other solutions offline tomorrow. -- Scot ----- Original Message ----- From: K Mitchell <mitch@keyconn.net> To: <usr-tc@lists.xmission.com> Sent: Tuesday, May 30, 2000 9:38 PM Subject: (usr-tc) dead connection
I'm having problems with a user who's connection doesn't seem to be working. He's logging on fine, but unable to get anywhere once connected. I've gone over all of his settings to no avail and, thinking possible TCP/IP corruption, reinstalled that. It did appear to change his traffic somewhat, but still no success getting anywhere. He's running an old Gateway with a 28.8 modem, running ARC 4.2.32 and DSP 0.49hw/2.0.81sw here. Here's the relevant ppp traces;
Before reinstalling TCP/IP: Incoming PPP Data on interface: slot:1/mod:11 80 21 01 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Outgoing PPP Data on interface: slot:1/mod:11 80 21 02 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1b 00 00 00 20 11 a6 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 65 66 00 07 29 | Lef )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ad 00 00 ff 01 37 1e cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 96 38 00 00 00 00 45 00 00 | 8 E | 60 1b 00 00 00 20 11 a6 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 65 66 | Lef |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1c 00 00 00 20 11 a5 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 05 72 00 08 29 | L r )| 10 00 01 00 00 00 00 00 01 20 44 43 44 41 44 41 | DCDADA| 44 41 43 41 43 41 43 41 43 41 43 41 43 41 43 41 |DACACACACACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 80 00 cc ab 1f | | a3 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1d 00 00 00 20 11 a4 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 62 64 00 09 29 | Lbd )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 44 00 00 20 00 01 c0 |CACACACAAD | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ae 00 00 ff 01 37 1d cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 f6 2c 00 00 00 00 45 00 00 | , E | 60 1c 00 00 00 20 11 a5 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 05 72 | L r |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab af 00 00 ff 01 37 1c cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 99 3a 00 00 00 00 45 00 00 | : E | 60 1d 00 00 00 20 11 a4 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 62 64 | Lbd |
After reinstalling TCP/IP: Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 11 00 00 00 20 11 20 50 cc ab 1f |!E A P | 9b cc ff b0 16 04 01 00 35 00 2d 58 80 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 00 00 38 d3 ab 00 00 0f 01 42 32 a7 98 02 |!E 8 B2 | 09 cc ab 1f 9b 0b 00 97 1c 00 00 00 00 45 00 00 | E | 41 11 00 00 00 01 11 40 50 cc ab 1f 9b cc ff b0 |A @P | 16 04 01 00 35 00 2d 58 80 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 12 00 00 00 20 11 1f 51 cc ab 1f |!E A Q | 9b cc ff b0 15 04 01 00 35 00 2d 58 81 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 53 17 00 00 f1 01 e0 04 a7 98 02 |!E 8S | 0a cc ab 1f 9b 0b 00 98 1b 00 00 00 00 45 00 00 | E | 41 12 00 00 00 01 11 3e 51 cc ab 1f 9b cc ff b0 |A >Q | 15 04 01 00 35 00 2d 58 81 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 3e 13 00 00 00 20 11 1e 54 cc ab 1f |!E > T | 9b cc ff b0 15 04 02 00 35 00 2a 91 55 00 01 01 | 5 * U | 00 00 01 00 00 00 00 00 00 03 77 77 77 04 68 6f | www ho| 6d 65 03 6d 73 6e 03 63 6f 6d 00 00 01 00 01 |me msn com |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 54 d1 00 00 f1 01 de 4a a7 98 02 |!E 8T J | 0a cc ab 1f 9b 0b 00 5f 49 00 00 00 00 45 00 00 | _I E | 3e 13 00 00 00 01 11 3d 54 cc ab 1f 9b cc ff b0 |> =T | 15 04 02 00 35 00 2a 91 55 | 5 * U |
Any ideas what this guy's problem might be? Thanks, -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
At 10:39 PM 5/30/00 -0400, Scot Desort wrote:
Kirk-
Sounds similar to my "TCPIP Stall" post a few days ago. Can he ping (by IP) FIRST before he launches any TCPIP app? Then, can he ping by FQDN next?
I'll try that when he calls tomorrow.
I had some good suggestions appear on the isp-nt list. One that seemed to ring loudly is disabling IP header compression on the client side. Haven't contacted my customer yet to try. If you are not on the ISP list, I'll email some of the other solutions offline tomorrow.
I'm on the isp-nt list also but missed that thread as I was away ay ISPCon last week. I'll start looking back through the posts. -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
We've run into some cases like this after they installed Netboost, Internet Security, or a host of other programs to "help" their connection speed. After the install, they either cannot connect or cannot go anywhere. They can be a bear to uninstall too. Dunno if this is an issue in your case but it is worth consideration. At 09:38 PM 5/30/00 -0400, you wrote:
I'm having problems with a user who's connection doesn't seem to be working. He's logging on fine, but unable to get anywhere once connected. I've gone over all of his settings to no avail and, thinking possible TCP/IP corruption, reinstalled that. It did appear to change his traffic somewhat, but still no success getting anywhere. He's running an old Gateway with a 28.8 modem, running ARC 4.2.32 and DSP 0.49hw/2.0.81sw here. Here's the relevant ppp traces;
Before reinstalling TCP/IP: Incoming PPP Data on interface: slot:1/mod:11 80 21 01 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Outgoing PPP Data on interface: slot:1/mod:11 80 21 02 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1b 00 00 00 20 11 a6 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 65 66 00 07 29 | Lef )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ad 00 00 ff 01 37 1e cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 96 38 00 00 00 00 45 00 00 | 8 E | 60 1b 00 00 00 20 11 a6 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 65 66 | Lef |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1c 00 00 00 20 11 a5 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 05 72 00 08 29 | L r )| 10 00 01 00 00 00 00 00 01 20 44 43 44 41 44 41 | DCDADA| 44 41 43 41 43 41 43 41 43 41 43 41 43 41 43 41 |DACACACACACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 80 00 cc ab 1f | | a3 | |
Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1d 00 00 00 20 11 a4 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 62 64 00 09 29 | Lbd )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 44 00 00 20 00 01 c0 |CACACACAAD | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ae 00 00 ff 01 37 1d cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 f6 2c 00 00 00 00 45 00 00 | , E | 60 1c 00 00 00 20 11 a5 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 05 72 | L r |
Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab af 00 00 ff 01 37 1c cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 99 3a 00 00 00 00 45 00 00 | : E | 60 1d 00 00 00 20 11 a4 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 62 64 | Lbd |
After reinstalling TCP/IP: Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 11 00 00 00 20 11 20 50 cc ab 1f |!E A P | 9b cc ff b0 16 04 01 00 35 00 2d 58 80 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 00 00 38 d3 ab 00 00 0f 01 42 32 a7 98 02 |!E 8 B2 | 09 cc ab 1f 9b 0b 00 97 1c 00 00 00 00 45 00 00 | E | 41 11 00 00 00 01 11 40 50 cc ab 1f 9b cc ff b0 |A @P | 16 04 01 00 35 00 2d 58 80 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 12 00 00 00 20 11 1f 51 cc ab 1f |!E A Q | 9b cc ff b0 15 04 01 00 35 00 2d 58 81 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 53 17 00 00 f1 01 e0 04 a7 98 02 |!E 8S | 0a cc ab 1f 9b 0b 00 98 1b 00 00 00 00 45 00 00 | E | 41 12 00 00 00 01 11 3e 51 cc ab 1f 9b cc ff b0 |A >Q | 15 04 01 00 35 00 2d 58 81 | 5 -X |
Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 3e 13 00 00 00 20 11 1e 54 cc ab 1f |!E > T | 9b cc ff b0 15 04 02 00 35 00 2a 91 55 00 01 01 | 5 * U | 00 00 01 00 00 00 00 00 00 03 77 77 77 04 68 6f | www ho| 6d 65 03 6d 73 6e 03 63 6f 6d 00 00 01 00 01 |me msn com |
Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 54 d1 00 00 f1 01 de 4a a7 98 02 |!E 8T J | 0a cc ab 1f 9b 0b 00 5f 49 00 00 00 00 45 00 00 | _I E | 3e 13 00 00 00 01 11 3d 54 cc ab 1f 9b cc ff b0 |> =T | 15 04 02 00 35 00 2a 91 55 | 5 * U |
Any ideas what this guy's problem might be? Thanks, -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Thanks, Greg Coffey, Visionary Communications V 307-234-5443 F 307-234-5446 ===================================================================== 100 N. Center St. #100, Casper, WY 82601 WWW.VCN.COM __________________________________________________________ Fight spam now! Get your free anti-spam service at http://www.brightmail.com - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
You might have already checked this but see if he has multiple winsock.dll's on his machine. We've had a number of members with this type of problem and they end up having winsocks all over the place. Delete the extras and leave the one in their main Windows directory and they work fine from there. Hope that helped. Regards, Chad J. LaFrenz System Admin. Roaring Fork Computer Society / RoFIntUG An educational, non-profit ISP proudly serving the Aspen, Glenwood Springs, Rifle and Vail Valleys. http://www.rof.net -----Original Message----- From: owner-usr-tc@lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of K Mitchell Sent: Tuesday, May 30, 2000 7:39 PM To: usr-tc@lists.xmission.com Subject: (usr-tc) dead connection I'm having problems with a user who's connection doesn't seem to be working. He's logging on fine, but unable to get anywhere once connected. I've gone over all of his settings to no avail and, thinking possible TCP/IP corruption, reinstalled that. It did appear to change his traffic somewhat, but still no success getting anywhere. He's running an old Gateway with a 28.8 modem, running ARC 4.2.32 and DSP 0.49hw/2.0.81sw here. Here's the relevant ppp traces; Before reinstalling TCP/IP: Incoming PPP Data on interface: slot:1/mod:11 80 21 01 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | | Outgoing PPP Data on interface: slot:1/mod:11 80 21 02 03 00 1c 02 06 00 2d 0f 00 03 06 cc ab | ! - | 1f a3 81 06 cc ab 1f 04 83 06 cc ab 1f 05 | | Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1b 00 00 00 20 11 a6 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 65 66 00 07 29 | Lef )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | | Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ad 00 00 ff 01 37 1e cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 96 38 00 00 00 00 45 00 00 | 8 E | 60 1b 00 00 00 20 11 a6 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 65 66 | Lef | Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1c 00 00 00 20 11 a5 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 05 72 00 08 29 | L r )| 10 00 01 00 00 00 00 00 01 20 44 43 44 41 44 41 | DCDADA| 44 41 43 41 43 41 43 41 43 41 43 41 43 41 43 41 |DACACACACACACACA| 43 41 43 41 43 41 43 41 41 41 00 00 20 00 01 c0 |CACACACAAA | 0c 00 20 00 01 00 04 93 e0 00 06 80 00 cc ab 1f | | a3 | | Incoming PPP Data on interface: slot:1/mod:11 21 45 00 00 60 1d 00 00 00 20 11 a4 94 cc ab 1f |!E ` | a3 cc ab 1f ff 00 89 00 89 00 4c 62 64 00 09 29 | Lbd )| 10 00 01 00 00 00 00 00 01 20 45 48 45 42 46 45 | EHEBFE| 45 46 46 48 45 42 46 4a 43 41 43 41 43 41 43 41 |EFFHEBFJCACACACA| 43 41 43 41 43 41 43 41 41 44 00 00 20 00 01 c0 |CACACACAAD | 0c 00 20 00 01 00 04 93 e0 00 06 00 00 cc ab 1f | | a3 | | Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab ae 00 00 ff 01 37 1d cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 f6 2c 00 00 00 00 45 00 00 | , E | 60 1c 00 00 00 20 11 a5 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 05 72 | L r | Outgoing PPP Data on interface: slot:1/mod:11 21 45 00 00 38 ab af 00 00 ff 01 37 1c cc ab 1f |!E 8 7 | ff cc ab 1f a3 03 03 99 3a 00 00 00 00 45 00 00 | : E | 60 1d 00 00 00 20 11 a4 94 cc ab 1f a3 cc ab 1f |` | ff 00 89 00 89 00 4c 62 64 | Lbd | After reinstalling TCP/IP: Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 11 00 00 00 20 11 20 50 cc ab 1f |!E A P | 9b cc ff b0 16 04 01 00 35 00 2d 58 80 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | | Outgoing PPP Data on interface: slot:2/mod:12 21 45 00 00 38 d3 ab 00 00 0f 01 42 32 a7 98 02 |!E 8 B2 | 09 cc ab 1f 9b 0b 00 97 1c 00 00 00 00 45 00 00 | E | 41 11 00 00 00 01 11 40 50 cc ab 1f 9b cc ff b0 |A @P | 16 04 01 00 35 00 2d 58 80 | 5 -X | Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 41 12 00 00 00 20 11 1f 51 cc ab 1f |!E A Q | 9b cc ff b0 15 04 01 00 35 00 2d 58 81 00 01 01 | 5 -X | 00 00 01 00 00 00 00 00 00 06 68 6f 6d 65 31 32 | home12| 08 6e 65 74 73 63 61 70 65 03 63 6f 6d 00 00 01 | netscape com | 00 01 | | Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 53 17 00 00 f1 01 e0 04 a7 98 02 |!E 8S | 0a cc ab 1f 9b 0b 00 98 1b 00 00 00 00 45 00 00 | E | 41 12 00 00 00 01 11 3e 51 cc ab 1f 9b cc ff b0 |A >Q | 15 04 01 00 35 00 2d 58 81 | 5 -X | Incoming PPP Data on interface: slot:2/mod:12 21 45 00 00 3e 13 00 00 00 20 11 1e 54 cc ab 1f |!E > T | 9b cc ff b0 15 04 02 00 35 00 2a 91 55 00 01 01 | 5 * U | 00 00 01 00 00 00 00 00 00 03 77 77 77 04 68 6f | www ho| 6d 65 03 6d 73 6e 03 63 6f 6d 00 00 01 00 01 |me msn com | Outgoing PPP Data on interface: slot:2/mod:12 21 45 c0 00 38 54 d1 00 00 f1 01 de 4a a7 98 02 |!E 8T J | 0a cc ab 1f 9b 0b 00 5f 49 00 00 00 00 45 00 00 | _I E | 3e 13 00 00 00 01 11 3d 54 cc ab 1f 9b cc ff b0 |> =T | 15 04 02 00 35 00 2a 91 55 | 5 * U | Any ideas what this guy's problem might be? Thanks, -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (6)
-
Chad J. LaFrenz -
Greg Coffey -
K Mitchell -
Paul Farber -
Scot Desort -
Steve Sherwick