(usr-tc) Total Control Enterprise Network Hub
Hello! I've got a Total Control Enterprise Network Hub that has a red "Hub Status" light on the Network Management Card. I tried doing a software reset and shutting it down and powering it back on but the light pops back to red after about 30 seconds. I can't find anything wrong with it, it is still sending and receiving information. My callers haven't complained about low bandwidth or inability to do anything. According to the manual it is a Critical Chassis Failure. What do I need to do to the box to make the green light come back? Any help would be greatly appreciated! Thanks, Greg Long Tech Support Coastlink 801-532-6212 ext 32 techsupp@coastlink.com http://www.coastlink.com - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Thus spake Greg Long
I've got a Total Control Enterprise Network Hub that has a red "Hub Status" light on the Network Management Card. I tried doing a software reset and shutting it down and powering it back on but the light pops back to red after about 30 seconds. I can't find anything wrong with it, it is still sending and receiving information. My callers haven't complained about low bandwidth or inability to do anything. According to the manual it is a Critical Chassis Failure. What do I need to do to the box to make the green light come back? Any help would be greatly appreciated!
Could be a faulty fan in the fan tray or faulty power supply. Walk the uchasPowerSupplyTable for information about the power supplies, and, unfortunately, it seems that there is no OID to find out about fan failures...3Com, is there a possibility that this can be added? Obviously, they are instrumented as you can get traps on fan failures and auto-response scripts for fan failures... -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
On Mon, 3 Jan 2000, Jeff Mcadams wrote:
Walk the uchasPowerSupplyTable for information about the power supplies, and, unfortunately, it seems that there is no OID to find out about fan failures...3Com, is there a possibility that this can be added? Obviously, they are instrumented as you can get traps on fan failures and auto-response scripts for fan failures...
Aren't the fans in the fantray two wire? I don't think two wire fans can be tested for failure, like the new three wire PC chassis and CPU fans. ----Steve Stephen Amadei Director of MIS Dandy Connections, Inc. Atlantic City, NJ - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Thus spake Stephen Amadei
On Mon, 3 Jan 2000, Jeff Mcadams wrote:
Walk the uchasPowerSupplyTable for information about the power supplies, and, unfortunately, it seems that there is no OID to find out about fan failures...3Com, is there a possibility that this can be added? Obviously, they are instrumented as you can get traps on fan failures and auto-response scripts for fan failures...
Aren't the fans in the fantray two wire? I don't think two wire fans can be tested for failure, like the new three wire PC chassis and CPU fans.
Dunno...haven't checked that closely...but I do know that there is a trap enable for fan failures, as well as an auto-response script, so I'm pretty sure they are instrumented. I'll pull a fan tray to see if I can tell if I think about it today. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (3)
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Greg Long -
Jeff Mcadams -
Stephen Amadei