I just don't know what the deal with filters is - not working - not being applied - the're there - they're okay - did work -- - I have no RADIUS assignment of filters apparently - even though this has worked fine in the past: username Crypt-Password = "AFdhSOgvV6sns" Framed-Filter-Id = std I look at the interfaces, and dammit, filter_access is OFF - even though I've done set modem_groups all filter_access on ... okay fine, so now filter_access is on - great - (That maybe is a separate thing as to why filter_access would go to false on every one of my ARC's -) Then from the HiperARC console, I see: At 21:15:35, Facility "Filter Manager Process", Level "COMMON":: FM: No RADIUS rules available for user_handle=25e04f, status=554d650c And, truly, no input or output filter is applied for anyone. All the filters check out - HiPer>> list filter FILTERS Filter Name Status Protocols std.in NORMAL IP std.out NORMAL IP adult.in NORMAL IP virus.in NORMAL IP adult.out NORMAL IP virus.out NORMAL IP We're using HiperARC 5.3.3 - What the heck is going on? Anyone have any ideas on where to start? Thanks! Scott Trautman President/Owner www.gdinet.com Global Dialog Internet 608-240-4638,7fax 2049 Skaalen Road scott@gdinet.com Stoughton WI 53589 Internet Service across Southern Wisconsin