Thanks Mark. What you say makes sense. I agree any device like this should be transparent to the RAS and Accounting server. I'll put this back on 8E6 Technologies. Sincerely, Rick Team Solunet -----Original Message----- From: Mark Thornton [mailto:mark@corridor.net] Sent: Thursday, June 21, 2001 5:52 PM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) Lack of Accounting response from the Accounting server We tried similar thing a few years ago and gave up on it due to the inability to assure the customer or ourselves that the filter server was acting on the accounting packets correctly. It was a different vendor but same problem and same attitude. In my opinion it is very important in your application that the accounting packets, both start and stop are transmitted back to the TCH. If not and one is lost then the filter server will not set up for the user and the grandkids will be surfing for porn. Then you get a phone call... It isn't pretty when this happens. You can use the command 'set accounting primary_retransmissions 1' to limit the number of retransmits, but DO NOT set it to 0 as that means infinite retransmits. It's 3Com, go figure... I don't know how much you are paying for the filtering but they need to fix it. Accept nothing less than a completely transparent proxy between your TCH and the radius server. Mark Thornton San Marcos Internet, Inc 512-393-5300 ----- Original Message ----- From: <RickL@solunet.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, June 21, 2001 4:27 PM Subject: (usr-tc) Lack of Accounting response from the Accounting server

Anyone,

I have a problem: In using an 8E6 Technologies RS2000 content filtering device, we are experiencing an issue where the ARCII has the RS2000 listed as the Primary Accounting server. This is half-way working in that the accounting start record is sent to the RS2000, then the RS2000 sends the Accounting Start packet to the Accounting server. The Accounting server then sends a response back to the RS2000, but the RS2000 NEVER sends anything to the ARC. The ARC understands this as "oh, the Accounting server didn't receive my Accounting start packet, I better send it again". And it sends, and it sends, and it sends.

I contacted 8E6 Technologies, and was told that I just need to "turn off retransmission of accounting packets". Only problem is...there is no setting to turn off retransmission of accounting packets.

Anyone ever run into a problem like this?

Rick STAC Support 888-449-5766

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