Authentication... I am at dead end!!!!

11 Jan 2004

      Hello List:

I have setup a 3Com TC box and having authentication problems. After entire
weekend of going around circles and squares, now I ask for help. Here are
the facts:

RADIUS Server:
-----------------------
RH9
freeRADIUS 0.9.3

3Com TC
-------------
1-HiPer NMC	(8.6.3)
2-HiPer ARC	(5.3.3)
10-HiPer DSP	(3.5.12)

===============================

I setup a RADIUS server & did a "radtest". I can authenticate a user. I have
added this ONE user only for testing. Next I setup NTRadPing utility on a
Window machine and authenticated the same <UID> & <PW>, no problem. In both
cases I have DEBUG utility (radiusd -X) running on the RADIUS server and I
can see the entries being authenticated.

Next I have setup the 3Com TC. I believe, I have all the necessary entries.
Port is setup to 1812, SecretKey is verified, IP address of the RADIUS
server is correctly entered, etc.

However, when I try to authenticate a user from 3Com:

_auth <UID> <PW>

No activity takes place on the RADIUS servers debug screen and
authentication fails. There is nothing in the log file
"/usr/local/var/log/radius/radius.log" other than "Ready to process
requests".

I have checked the cabling. Both ARC cards Ethernet ports are connected to a
HUB which also connects to RADIUS server. When I am in CLI for ARC card, I
can ping the RADIUS server's IP address and "HiPer>>" responds by saying
that the server is ACTIVE.

Having no activity on RADIUS server's DEBUG screen, I am assuming that 3Com
is not connecting to the RADIUS server. By the way, I did dial into 3Com TC
box and tried to connect as a Dial-In user, the authentication failed. 

If there is any place where I can see a log of the cause of the rejection of
the authentication, I might be able to work my way. I do appreciate any
suggestion help from this list.

Thanks in advance.

Kirti

Kirti S. Bajwa

Todd Bertolozzi

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