(usr-tc) Support "issues" update...
Well, I *still* haven't heard anything from anyone at 3Com/CommWorks that can actually *do* something about the travesty that is support at 3Com/CommWorks. I'm still waiting to hear from someone other than my sales rep. or NC. FWIW, I got a quote from Patton Electronics yesterday. For just *slightly* more then the cost it would take me to upgrade my quad cards to DSPs to be able maybe finagle some way of getting v.92 support, since 3Com/CommWork's support contract policies and Terms and Conditions have been designed by madmen, I can *totally* replace all of my Total Control Equipment with Patton Electronics equipment. That's sad. - Free tech support - Free software upgrades And 3Com/CommWorks seems to think that support is something that they should make money on. At this point, I have totally lost all respect for 3Com/CommWorks and its executives. I think its criminal that they are allowed to drive this company into the ground like they have been for the past few years. I look forward to the entertainment of upcoming shareholder lawsuits. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
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Jeff Mcadams