(usr-tc) I just can't put my finger on it...
TC NMC 5.5.5, quad modems, PRI. quad modem picks up on an analog call, but never generates the carrier tone... SO the customer just hears dead air... I know there was something for this, maybe modem mapping or somesuch, but it's escaping me. Any tips appreciated. - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Quoting Jaye Mathisen <mrcpu@internetcds.com>:
TC NMC 5.5.5, quad modems, PRI.
No NETServer? Hiper ARC? in this configuration? Are you using just the NMC/Quad? Are you using a device attached via the Quad cables terminate the call? If so the device attached to the Quad is responsible to provide the DTR
quad modem picks up on an analog call, but never generates the carrier tone...
SO the customer just hears dead air...
I know there was something for this, maybe modem mapping or somesuch, but it's escaping me.
Any tips appreciated.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
=========== -V ========== - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Yes, it has a netserver card. Sorry, should've made that clear. On Tue, 8 Aug 2000, Veda Narayan wrote:
Quoting Jaye Mathisen <mrcpu@internetcds.com>:
TC NMC 5.5.5, quad modems, PRI.
No NETServer? Hiper ARC? in this configuration?
Are you using just the NMC/Quad? Are you using a device attached via the Quad cables terminate the call? If so the device attached to the Quad is responsible to provide the DTR
quad modem picks up on an analog call, but never generates the carrier tone...
SO the customer just hears dead air...
I know there was something for this, maybe modem mapping or somesuch, but it's escaping me.
Any tips appreciated.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
===========
-V
==========
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Quoting Jaye Mathisen <mrcpu@internetcds.com>:
Yes, it has a netserver card. Sorry, should've made that clear.
The modems must be active on the netserver card. I guess you did configure the Netserver for the same. If the modems are active and as soon as you place a call if the call drops, setup a syslog server, and grab syslogs from the netserver. The syslog will tell you what is happening to the call. -V
On Tue, 8 Aug 2000, Veda Narayan wrote:
Quoting Jaye Mathisen <mrcpu@internetcds.com>:
TC NMC 5.5.5, quad modems, PRI.
No NETServer? Hiper ARC? in this configuration?
Are you using just the NMC/Quad? Are you using a device attached via the Quad cables terminate the call? If so the device attached to the Quad is responsible to provide the DTR
quad modem picks up on an analog call, but never generates the
carrier
tone...
SO the customer just hears dead air...
I know there was something for this, maybe modem mapping or somesuch, but it's escaping me.
Any tips appreciated.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
===========
-V
==========
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
=========== -V ========== - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Well in this case, it weren't my fault. The telco had loops on the Intermachine trunks feeding the switch feeding my rack, so the rack was merrily sending out the carrier tones, but the end-user never heard them because of the loop. WHich is where we were seeign the problem. Few minutes with a T-BERD on our DSX panel showed us that we were definitely generating tones... On Wed, 9 Aug 2000, Veda Narayan wrote:
Quoting Jaye Mathisen <mrcpu@internetcds.com>:
Yes, it has a netserver card. Sorry, should've made that clear.
The modems must be active on the netserver card. I guess you did configure the Netserver for the same. If the modems are active and as soon as you place a call if the call drops, setup a syslog server, and grab syslogs from the netserver. The syslog will tell you what is happening to the call.
-V
On Tue, 8 Aug 2000, Veda Narayan wrote:
Quoting Jaye Mathisen <mrcpu@internetcds.com>:
TC NMC 5.5.5, quad modems, PRI.
No NETServer? Hiper ARC? in this configuration?
Are you using just the NMC/Quad? Are you using a device attached via the Quad cables terminate the call? If so the device attached to the Quad is responsible to provide the DTR
quad modem picks up on an analog call, but never generates the
carrier
tone...
SO the customer just hears dead air...
I know there was something for this, maybe modem mapping or somesuch, but it's escaping me.
Any tips appreciated.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
===========
-V
==========
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
===========
-V
==========
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (2)
-
Jaye Mathisen -
Veda Narayan