Thank You.. Thank You.. Attached is the file you asked for. Kirt -----Original Message----- From: ISN Support Staff [mailto:support@isn.net] Sent: Monday, August 25, 2003 8:12 PM To: Kirti S. Bajwa Cc: 'Discussion "relating to the 3Com/US Robotics Total Control modem ""systems.' Subject: RE: [USR-TC] Total Control manager Hmmm, this is an odd one... Can you send me the files in your \3commapps\tcm\devdb directory? They have all your connection settings, so I can see if it's possibly just a wrong option selected or something. You shouldn't have any problem running TCM on any recent Windows operating system. I've run TCM 8 on Win98, WinXP, WinNT4, and even Linux under Wine. On Mon, 2003-08-25 at 21:06, Kirti S. Bajwa wrote:

I just displayed the TCM Version. It is 8.2.6

If you can connect it, why can not I?

Thinking that my TCM installation is bad, I reinstalled TCM on the Win NT 4.? Server. No luck. Same error.

I have also tried installing the software on a Win XP PRO PC. Same Error.

Is it possible that I need to have a stand alone PC? Can I run TCM software on a stand alone PC with Win XP Home or it has to be Win 98?

Any suggestion is highly appreciated. I am getting frustrated. This is my first encounter with 3ComTC.

Please respond!!!!

Kirt

-----Original Message----- From: ISN Support Staff [mailto:support@isn.net] Sent: Monday, August 25, 2003 5:19 PM To: Discussion "relating to the 3Com/US Robotics Total Control modem systems. Cc: Kirti S. Bajwa Subject: RE: [USR-TC] Total Control manager

Hi Kirti,

I just tried, and I'm able to connect to your system fine with TCM 8.2.6 and the IP/communities you posted earlier. Are you using TCM 8, or TCM 4? I'm not entirely sure if TCM 4 will work with a Hiper system, so that *may* be the problem.

On Mon, 2003-08-25 at 18:12, Kirti S. Bajwa wrote:

...

Hello Again:

Vinny:

I tried your suggestion. Still no progress. Same Error.

Anybody else has a suggestion???

Thanks in advance.

Kirt

-----Original Message----- From: Vincent Jordan [mailto:vjordan@cyberspeed-data.com] Sent: Monday, August 25, 2003 4:53 PM To: 'Discussion relating to the 3Com/US Robotics Total Control modemsystems.' Subject: RE: [USR-TC] Total Control manager

Do the following:

Console into the NMC with hyper terminal

Press 1 configuration Press 8 reinitialize authorize access list

The try to open with the TCM

Hope this helps

Vinny -----Original Message----- From: usr-tc-bounces@mailman.xmission.com [mailto:usr-tc-bounces@mailman.xmission.com] On Behalf Of Kirti S. Bajwa Sent: Monday, August 25, 2003 4:40 PM To: 'alex'; Kirti S. Bajwa; 'support@isn.net'; 'usr-tc@mailman.xmission.com' Subject: RE: [USR-TC] Total Control manager

Hello Alex & ??:

I have followed both of your advice, by performing the following steps (O/S is Win NT 4.?):

1. Setup HiPer NMC (Hyper Terminal) . Setup IP address (63.113.255.9) . Setup Netmask (255.255.255.0) . Setup Gateway Address (63.113.255.1 => I assume this is the IP address of my CISCO 26?? Router) . Change Community Settings (tibp for Public & tibr for Private) . Save in NVRAM . Reset Hiper NMC

2. Run TCM . Open a new chassis under name TIB-TC1 . Target Host 63.113.255.9 . SMTP Community Setting a. Read Only: tibp b. Read+Write: tibr c. OK

I have done it half a dozen time and receive the same error message:

TIB-TC1 Device not responding Refer to the troubleshooting section of the user guide

For your information, I can PING the NMC & Gateway ( 63.113.255.9 & 63.113.255.1 )!!!

Do you think that Win NT 4.? May be the problem? HELP.. I am going crazy!!

Kirt

-----Original Message----- From: alex [mailto:alex@wanex.ge] Sent: Monday, August 25, 2003 4:08 PM To: kbajwa@tib.com Subject: Re: [USR-TC] Total Control manager

Set up NMC card: put IP address and netmask, gateway address. Change commuity strings. Then connect NMC to LAN. Run TCM. Open a new chassis (or smth. like this), write NMCs IP address and read/write community strings. Thats all. ----- Original Message ----- From: Kirti S. Bajwa To: 'usr-tc@mailman.xmission.com' Sent: Monday, August 25, 2003 3:20 AM Subject: [USR-TC] Total Control manager

Hello List:

My question will prove that I am below being NOVICE regarding 3Com TC.

I have read about 10-12 different documents. I can connect and configure various cards on the 3Com TC box using a serial connection to a Win NT PC. My problem is that I have not been able to figure out how to start the "Total Control Manager for Windows" application? Can somebody direct me to a document or explain how I can launch TCM?

Thanks.

Kirt Bajwa TIB Computer Systems Mountain City, TN 37683 Tel: (423) 727-3001 eMail: kbajwa@tib.com

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