RE: (usr-tc) Modems still hang!
Hi! I 've been running ARC 4.1.59.6 NMC 6.1.17 DSP 2.0.81 since last August and had same problems(pair modems hang) 6 or 7 times. But This year, it happened 4 times for 10 days....I had to do reseat it everytime. I e-mailed and contacted my original supplier and 3 Com but...no answer....except for sales lady's call asking an expensive support contract which I cannot afford. I have only 2 modem cards and my customer calls right away when it start hang by pair. Can anyone send me ARC 4.2.32 code by e-mail? I can receive up tp 4 meg. Please send it to gorkem@gncom.com and ken@gncom.com... one is in NT and the other is in Win 95 machine. Thanks... Gorkem,,,Ken. gorkem@gncom.com Globenet ---------- From: K Mitchell[SMTP:mitch@keyconn.net] Reply To: usr-tc@lists.xmission.com Sent: Friday, November 26, 1999 12:03 PM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) Modems still hang! At 10:45 AM 11/26/99 -0500, Paul Farber wrote:
Connections = 265 Fails = 358 Connections = 216 Fails = 407
Seems like the hung modem pair problem is still amung us.
ARC : 4-1-59-6 NMC : 5.6.2 DSP : 2.0.81
I've been running; ARC 4.2.32 NMC 6.1.17 DSP 2.0.81 and I haven't seen a hung modem pair in over a month. This used to occur about weekly here. -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message. - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
On Thu, 20 Jan 2000, Gorkem Yuksel wrote: [...]
since last August and had same problems(pair modems hang) 6 or 7 times. But This year, it happened 4 times for 10 days....I had to do reseat it everytime.
That's what I'm experiencing. I'm running the SAME software on our HDSPs and HARC that I've run for OVER A YEAR now. I *never* had the stuck modem problem until recently (shown by my periodic gloating on this very list). I just find it terribly strange that I ran this code with the same config for over a year with no problems. Within a month of my service contract expiring, I start getting stuck modems, the frequency of which continues to increase...nowadays one of my cards won't even go for a single day after a reboot before getting a stuck modem pair. I just don't get it. Thing runs fine for a year of continous service, then starts getting stuck modems once every month and the frequency continues to rise until now when we get stuck modems once a day. Also interesting is that once a given card has a pair of stuck modems, it never seems to get another pair of stuck modems...it'll run for weeks with just one pair of stuck modems. In my case tho, it doesn't need to be reseated...just a hardware reboot (although I blanch at refering to a hardware reboot as 'just a'). At this point, I guess I'll have to go to the new code, although I'm still scared it won't play well with my (still old) code for the NMC and the TCMw. This rant sponsored by events of today. Card in slot15 had a pair of stuck modems...busied out for a couple of days. Got up this morning and it was returning fast busy for all calls. Poked around, the card was reporting (through TCM) *no problems*...nothing even looked odd on every display on TCM. Rebooted and everything was fine. Then, two hours later, a pair of modems got stuck again. ARRRGHHHHHH Lon Stockton - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
New ARC code won't help you with the stuck-modem-pair problem... you need new DSP code for that. Mike Andrews (MA12) * mandrews@dcr.net * http://www.bit0.com/ VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville "Don't sweat the petty things, and don't pet the sweaty things." On Thu, 20 Jan 2000, Gorkem Yuksel wrote:
Hi!
I 've been running ARC 4.1.59.6 NMC 6.1.17 DSP 2.0.81 since last August and had same problems(pair modems hang) 6 or 7 times. But This year, it happened 4 times for 10 days....I had to do reseat it everytime. I e-mailed and contacted my original supplier and 3 Com but...no answer....except for sales lady's call asking an expensive support contract which I cannot afford. I have only 2 modem cards and my customer calls right away when it start hang by pair.
Can anyone send me ARC 4.2.32 code by e-mail? I can receive up tp 4 meg. Please send it to gorkem@gncom.com and ken@gncom.com... one is in NT and the other is in Win 95 machine.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (3)
-
Gorkem Yuksel -
Lon R. Stockton, Jr. -
Mike Andrews