hello. two things, thanks for referring me to the fox consulting guy, he is helping me out a lot with configuration tips. second thing, can you please send me (fax is fine 413-534-7058) an invoice for what i owe you for the hiper nmc and the two hiper arc's, i know the arc's were $100 each but i keep forgetting how much the hiper nmc was and how much the shipping was. and lastly, it would seem that there may be something wrong with the hiper nmc, it runs fine except it won't allow any management features outside of the local network. i have done everything i know and everything that joel at fox knows and we can't get it to work unless you are either at the physical site where the rack is, or if you dial into the box directly. matthew