(usr-tc) Oh...it just gets better...
OK... 3Com has cancelled a post of mine in the totalservice user forums (news server access)... Posted a mention to the RAS group that the post had been cancelled. Few minutes later, I start getting timeouts on trying to connect to the totalservice news server. So I call the 888 number for the Rolling Meadows location, punch 1 (voice-mail directory), and punch in the name Laureys, for Lance Laureys and get connected to Mr. Laureys who seems to be the person at 3Com that runs the news server (his account was the account that posted the cancel message). (This narrative is from memory, so almost assuredly not exact quotes, but the gist of it is here) I asked Mr. Laureys why it is that I couldn't connect to the news server. Lance: How did you get my phone number? Me: I used the voice-mail directory system. (888)662-5010, option 1, spell the last name of the person you want Lance: Oh...well...how did you get my name? Me: Posts in the Totalservice User Forums Lance: Oh...well...your network has been blocked by our security group for telnet'ing to zircon, and for posting inappropriate material in various places. Me: I'm not sure what material that would be. Lance: Well, you'll need to call our security group at...actually...let me get your contact information and have them contact you. Me: Ok, Jeff McAdams, (502)966-3848 ext. 1153. Lance: OK Me: Thanks <click> -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Man, your some kind of terrorist! Maybe guys will come in a 'short bus' to rough you up? Can you imagine how giddy the guys in the 'security group' must be? Of course this begs the question what they are securing. It is obvious the company has no value, intends to have no value, intended to piss of customers, intended to blow off support, and generally help their reps recommend other equipment providers. BTW, don't you just love it when that happens? They try to sell you on crap from company #1 and then when you get sick of that they comiserate with you and open the other side of their coat and offer replacements. Mark Thornton San Marcos Internet, Inc 512-393-5300 ----- Original Message ----- From: "Jeff Mcadams" <jeffm@iglou.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, May 24, 2001 12:24 PM Subject: (usr-tc) Oh...it just gets better...
OK...
3Com has cancelled a post of mine in the totalservice user forums (news server access)...
Posted a mention to the RAS group that the post had been cancelled.
Few minutes later, I start getting timeouts on trying to connect to the totalservice news server.
So I call the 888 number for the Rolling Meadows location, punch 1 (voice-mail directory), and punch in the name Laureys, for Lance Laureys and get connected to Mr. Laureys who seems to be the person at 3Com that runs the news server (his account was the account that posted the cancel message).
(This narrative is from memory, so almost assuredly not exact quotes, but the gist of it is here)
I asked Mr. Laureys why it is that I couldn't connect to the news server.
Lance: How did you get my phone number?
Me: I used the voice-mail directory system.
(888)662-5010, option 1, spell the last name of the person you want
Lance: Oh...well...how did you get my name?
Me: Posts in the Totalservice User Forums
Lance: Oh...well...your network has been blocked by our security group for telnet'ing to zircon, and for posting inappropriate material in various places.
Me: I'm not sure what material that would be.
Lance: Well, you'll need to call our security group at...actually...let me get your contact information and have them contact you.
Me: Ok, Jeff McAdams, (502)966-3848 ext. 1153.
Lance: OK
Me: Thanks
<click> -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
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A vision of Dr. Evil telling Scott to "ZIP IT" comes to mind..... Heck, now I can't quit thinking of 3com as Dr. Evil..... "I am holding you v.90 modems hostage! They'll never get v.92, that is unless you pay me 100 Billion dollars!!!! Jim Jeff Mcadams wrote:
OK...
3Com has cancelled a post of mine in the totalservice user forums (news server access)...
Posted a mention to the RAS group that the post had been cancelled.
Few minutes later, I start getting timeouts on trying to connect to the totalservice news server.
So I call the 888 number for the Rolling Meadows location, punch 1 (voice-mail directory), and punch in the name Laureys, for Lance Laureys and get connected to Mr. Laureys who seems to be the person at 3Com that runs the news server (his account was the account that posted the cancel message).
(This narrative is from memory, so almost assuredly not exact quotes, but the gist of it is here)
I asked Mr. Laureys why it is that I couldn't connect to the news server.
Lance: How did you get my phone number?
Me: I used the voice-mail directory system.
(888)662-5010, option 1, spell the last name of the person you want
Lance: Oh...well...how did you get my name?
Me: Posts in the Totalservice User Forums
Lance: Oh...well...your network has been blocked by our security group for telnet'ing to zircon, and for posting inappropriate material in various places.
Me: I'm not sure what material that would be.
Lance: Well, you'll need to call our security group at...actually...let me get your contact information and have them contact you.
Me: Ok, Jeff McAdams, (502)966-3848 ext. 1153.
Lance: OK
Me: Thanks
<click> -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Jim Johnson (jim@perigee.net) wrote:
"I am holding you v.90 modems hostage! They'll never get v.92, that is unless you pay me 100 Billion dollars!!!!
Today I took delivery of Cisco AS5400s and 1 AS5300 (40 PRIs total). I got my mojo back :-) The support we received from both our vendor and Cisco directly during the eval period with a loaner AS5300 was nothing less than stellar. It made it pretty much a no-brainer when it came time to decide who would get the business. Cisco smiles all the way to the bank. Jonathan - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (4)
-
Jeff Mcadams -
Jim Johnson -
Jonathan Byrne -
Mark Thornton