(usr-tc) 4.2.32 and Quads in "BusyOut"
Hi, One thing I've noticed since going to 4.2.32 on my ARCs is that my monitoring script shows at least 4 to 8 modems per chassis busied out. A software reset on just the modem will bring it back... Is this a known issue? The only thing that changed was the ARC upgrade, quads have been running the latest since it came out. Also, "list int" will show all of the modems "UP/UP" even when they are busied out. Any ideas? Thanks, Charles -- =-----------------= = | Charles Sprickman Internet Channel | | INCH System Administration Team (212)243-5200 | | spork@inch.com access@inch.com | = =----------------= - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
How do you monitor the busied out ones, how do you find them? At 06:56 PM 2/10/00 -0500, you wrote:
Hi,
One thing I've noticed since going to 4.2.32 on my ARCs is that my monitoring script shows at least 4 to 8 modems per chassis busied out. A software reset on just the modem will bring it back...
Is this a known issue? The only thing that changed was the ARC upgrade, quads have been running the latest since it came out. Also, "list int" will show all of the modems "UP/UP" even when they are busied out.
Any ideas?
Thanks,
Charles
-- =-----------------= = | Charles Sprickman Internet Channel | | INCH System Administration Team (212)243-5200 | | spork@inch.com access@inch.com | = =----------------=
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Thanks, Greg Coffey <gcoffey@vcn.com> Visionary Communications V 307-234-5443 F 307-234-5446 100 N. Center Suite #100, Casper, WY 82601 www.vcn.com _________________________________________________________ Fight spam now! Get your free anti-spam service at http://www.brightmail.com - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
On Thu, 10 Feb 2000, Greg Coffey wrote:
How do you monitor the busied out ones, how do you find them?
With a very ugly bug-ridden script I wrote in perl... Trust me, you don't want it. It would take more time to set it up for your site than it would for you to write your own :) Here's the OIDs I look at: # chassis items $oid_chas_opstat=".iso.org.dod.internet.private.enterprises.usr.nas.chs.uchasEnt ity.uchasEntityTable.uchasEntityEntry.uchasEntityOperStatus"; $oid_chas_ps=".iso.org.dod.internet.private.enterprises.usr.nas.chs.uchasPowerSu pply.uchasPowerSupplyTable.uchasPowerSupplyEntry.uchasPowerSupplyOperStatus"; $oid_chas_ps_out=".iso.org.dod.internet.private.enterprises.usr.nas.chs.uchasPow erSupply.uchasPowerSupplyOutTable.uchasPowerSupplyOutEntry.uchasPowerSupplyOutWa rnings"; $oid_chas_env=".iso.org.dod.internet.private.enterprises.usr.nas.chs.uchasEnviro n.uchasEnvironTable.uchasEnvironEntry.uchasEnvironStatus"; #nmc items $oid_nmc_stat=".iso.org.dod.internet.private.enterprises.usr.nas.nmc.nmcStat.nmc StatStatus"; $oid_nmc_temp=".iso.org.dod.internet.private.enterprises.usr.nas.nmc.nmcStat.nmc StatTemperature"; $oid_nmc_test=".iso.org.dod.internet.private.enterprises.usr.nas.nmc.nmcStat.nmc StatPowerUpTstFailures"; #ds0-level items (PRI/T1 card only) $oid_ds0_stat=".iso.org.dod.internet.private.enterprises.usr.nas.ds0.ds0StatTabl e.ds0StatEntry.ds0StatDs0"; $oid_ds0_statmodem=".iso.org.dod.internet.private.enterprises.usr.nas.ds0.ds0Sta tTable.ds0StatEntry.ds0StatModem"; #ds0-level items (HiPer DSP) $oid_rds0_stat=".iso.org.dod.internet.private.enterprises.usr.nas.rds0.usrds0Sta tTable.usrds0StatEntry.usrds0StatDs0"; $oid_rds0_statserv=".iso.org.dod.internet.private.enterprises.usr.nas.rds0.usrds 0StatTable.usrds0StatEntry.usrds0StatDs0SrvcState"; #ds1-level items (PRI/T1 card only) $oid_ds1_curstat=".iso.org.dod.internet.experimental.ds1.ds1CurrentTable.ds1Curr entEntry"; #ds1-level items (HiPer DSP) $oid_dsx1_curstat="transmission.ds1.dsx1CurrentTable.dsx1CurrentEntry"; I'm sure there's some stuff missing, but this catches a number of little things and emails me more often than it should... Any other ideas on things to look at? To see call-failure rates, I think I'd have to get chassis accounting set up and all, which is a whole 'nother project. Or look at my radacct logs in mysql for patterns... Charles
At 06:56 PM 2/10/00 -0500, you wrote:
Hi,
One thing I've noticed since going to 4.2.32 on my ARCs is that my monitoring script shows at least 4 to 8 modems per chassis busied out. A software reset on just the modem will bring it back...
Is this a known issue? The only thing that changed was the ARC upgrade, quads have been running the latest since it came out. Also, "list int" will show all of the modems "UP/UP" even when they are busied out.
Any ideas?
Thanks,
Charles
-- =-----------------= = | Charles Sprickman Internet Channel | | INCH System Administration Team (212)243-5200 | | spork@inch.com access@inch.com | = =----------------=
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Thanks, Greg Coffey <gcoffey@vcn.com> Visionary Communications V 307-234-5443 F 307-234-5446 100 N. Center Suite #100, Casper, WY 82601 www.vcn.com _________________________________________________________ Fight spam now! Get your free anti-spam service at http://www.brightmail.com
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I have the same problem. My telco usually calls to complain about the quantity of wink failures in their morning reports, then I use TCM to monitor Perfomance > Session Monitor > DS0 > All Channels > DS0 Stats (all tests) to display the status of the T1 channels on the T1 or PRI card. It could be a modem code problem. We are still running 5.10.9 because the last time I tried the new 6.X code the phone rang off the wall due to connection problems. That was before the latest Arc code and I have been hesitant to try again. I see about 6 modems per week hung up in this manner. Mark Thornton San Marcos Internet, Inc. 512-393-5300 ----- Original Message ----- From: Charles Sprickman <spork@inch.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, February 10, 2000 5:56 PM Subject: (usr-tc) 4.2.32 and Quads in "BusyOut"
Hi,
One thing I've noticed since going to 4.2.32 on my ARCs is that my monitoring script shows at least 4 to 8 modems per chassis busied out. A software reset on just the modem will bring it back...
Is this a known issue? The only thing that changed was the ARC upgrade, quads have been running the latest since it came out. Also, "list int" will show all of the modems "UP/UP" even when they are busied out.
Any ideas?
Thanks,
Charles
-- =-----------------= = | Charles Sprickman Internet Channel | | INCH System Administration Team (212)243-5200 | | spork@inch.com access@inch.com | = =----------------=
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
WOW! Your telco actually called you to let you know there was a problem... that must be nice. Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545 On Fri, 11 Feb 2000, Mark Thornton wrote:
I have the same problem. My telco usually calls to complain about the quantity of wink failures in their morning reports, then I use TCM to monitor Perfomance > Session Monitor > DS0 > All Channels > DS0 Stats (all tests) to display the status of the T1 channels on the T1 or PRI card.
It could be a modem code problem. We are still running 5.10.9 because the last time I tried the new 6.X code the phone rang off the wall due to connection problems. That was before the latest Arc code and I have been hesitant to try again. I see about 6 modems per week hung up in this manner.
Mark Thornton San Marcos Internet, Inc. 512-393-5300
----- Original Message ----- From: Charles Sprickman <spork@inch.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, February 10, 2000 5:56 PM Subject: (usr-tc) 4.2.32 and Quads in "BusyOut"
Hi,
One thing I've noticed since going to 4.2.32 on my ARCs is that my monitoring script shows at least 4 to 8 modems per chassis busied out. A software reset on just the modem will bring it back...
Is this a known issue? The only thing that changed was the ARC upgrade, quads have been running the latest since it came out. Also, "list int" will show all of the modems "UP/UP" even when they are busied out.
Any ideas?
Thanks,
Charles
-- =-----------------= = | Charles Sprickman Internet Channel | | INCH System Administration Team (212)243-5200 | | spork@inch.com access@inch.com | = =----------------=
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
The switch room guys and the hi-cap wiring folks are very friendly and helpful. It is the upper management that gets in the way. They are really good at making simple things into hard work for their own employees. Sometimes the employees just want to get it fixed... Mark Thornton San Marcos Internet, Inc. 512-393-5300 ----- Original Message ----- From: Paul Farber <farber@admin.f-tech.net> To: <usr-tc@lists.xmission.com> Sent: Friday, February 11, 2000 10:06 AM Subject: Re: (usr-tc) 4.2.32 and Quads in "BusyOut"
WOW! Your telco actually called you to let you know there was a problem... that must be nice.
Paul Farber Farber Technology farber@admin.f-tech.net Ph 570-628-5303 Fax 570-628-5545
On Fri, 11 Feb 2000, Mark Thornton wrote:
I have the same problem. My telco usually calls to complain about the quantity of wink failures in their morning reports, then I use TCM to monitor Perfomance > Session Monitor > DS0 > All Channels > DS0 Stats (all tests) to display the status of the T1 channels on the T1 or PRI card.
It could be a modem code problem. We are still running 5.10.9 because the last time I tried the new 6.X code the phone rang off the wall due to connection problems. That was before the latest Arc code and I have been hesitant to try again. I see about 6 modems per week hung up in this manner.
Mark Thornton San Marcos Internet, Inc. 512-393-5300
----- Original Message ----- From: Charles Sprickman <spork@inch.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, February 10, 2000 5:56 PM Subject: (usr-tc) 4.2.32 and Quads in "BusyOut"
Hi,
One thing I've noticed since going to 4.2.32 on my ARCs is that my monitoring script shows at least 4 to 8 modems per chassis busied out. A software reset on just the modem will bring it back...
Is this a known issue? The only thing that changed was the ARC upgrade, quads have been running the latest since it came out. Also, "list int" will show all of the modems "UP/UP" even when they are busied out.
Any ideas?
Thanks,
Charles
-- =-----------------= = | Charles Sprickman Internet Channel | | INCH System Administration Team (212)243-5200 | | spork@inch.com access@inch.com | = =----------------=
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
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Anybody ever heard of upgrading a HiPer ARC from 4.1.59 to 4.2.32-1 and after the upgrade it still says the code is 4.1.59? Bryan NOC Technician COX Internet - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Nm. I just reboot the card and it came up correctly. Bryan NOC Technician COX Internet ----- Original Message ----- From: "The NOC (COX Internet)" <usrtc@tyler.net> To: <usr-tc@lists.xmission.com> Sent: Friday, February 11, 2000 11:03 AM Subject: (usr-tc) Upgrading
Anybody ever heard of upgrading a HiPer ARC from 4.1.59 to 4.2.32-1 and after the upgrade it still says the code is 4.1.59?
Bryan NOC Technician COX Internet
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Ok. I just upgraded the DSP code from 1.0.8 to 2.0.51 and I now have 2 red lights on my DSP card. The 2 red lights are ALM and LPBK/D-ALM. Is there a problem with that version of code or did I over look something during the upgrade. The ARC card version is 4.2.32-1 and the NMC card is 5.5.5. I did the upgrade and then rebooted the card and after the reboot it came up with the 2 alarms. Since then I have had somebody pull out the card twice and put it back in. Any suggestions? Bryan NOC Technician COX Internet - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Did you hard reset it (power cycle or "hardware reset" from TCM)? If you did, then the upgrade didn't "take." I've never had that happen, but I'm sure it's possible. "The NOC (COX Internet)" wrote:
Anybody ever heard of upgrading a HiPer ARC from 4.1.59 to 4.2.32-1 and after the upgrade it still says the code is 4.1.59?
Bryan NOC Technician COX Internet
-- --------------------------------------------------------------------- Mark E. Levy, President FSINet, Inc. 800-827-6085 x202 847-753-6832 fax www.fsi.net mark@fsi.net --------------------------------------------------------------------- - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Anyone have any additional thoughts on this? It has to be ARC-related, because we didn't see the quads going into busy-out until the upgrade from 4.1.72 to 4.2.32... If I bring the quads back in service, it holds for a week or so and then the number of busied modems slowly increases... Krish? Seen this? Thanks, Charles On Fri, 11 Feb 2000, Mark Thornton wrote:
I have the same problem. My telco usually calls to complain about the quantity of wink failures in their morning reports, then I use TCM to monitor Perfomance > Session Monitor > DS0 > All Channels > DS0 Stats (all tests) to display the status of the T1 channels on the T1 or PRI card.
It could be a modem code problem. We are still running 5.10.9 because the last time I tried the new 6.X code the phone rang off the wall due to connection problems. That was before the latest Arc code and I have been hesitant to try again. I see about 6 modems per week hung up in this manner.
Mark Thornton San Marcos Internet, Inc. 512-393-5300
----- Original Message ----- From: Charles Sprickman <spork@inch.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, February 10, 2000 5:56 PM Subject: (usr-tc) 4.2.32 and Quads in "BusyOut"
Hi,
One thing I've noticed since going to 4.2.32 on my ARCs is that my monitoring script shows at least 4 to 8 modems per chassis busied out. A software reset on just the modem will bring it back...
Is this a known issue? The only thing that changed was the ARC upgrade, quads have been running the latest since it came out. Also, "list int" will show all of the modems "UP/UP" even when they are busied out.
Any ideas?
Thanks,
Charles
-- =-----------------= = | Charles Sprickman Internet Channel | | INCH System Administration Team (212)243-5200 | | spork@inch.com access@inch.com | = =----------------=
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
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We are looking at merging two of our sites. One is using Bay 5399 (yech!) on Merit Radius. I would like to know if any has a TC doing Merit and what adventures may await me on this issue. TIA -- Ted Mecimore Operations Manager Vista Technology - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (7)
-
Charles Sprickman -
Greg Coffey -
Mark E. Levy -
Mark Thornton -
Paul Farber -
Ted Mecimore -
The NOC (COX Internet)