(usr-tc) Going nowhere fast...
We had a USR TC box with 48 modems and 2 T1s. It worked... Well, we got our third T1 and a used TC box. Now, about a third of our customers log on, get authenticated, and sit there (ping and traceroute work, web browsing doesn't). Or else, they get an error 750 or 765 or other type error. Could our new T1 NIC card be bad? It passes the various tests? Help!!! Other info, the T1 performance test tells me 3865 bipolar whatever errors in the last 24 hours. Bad card??? US West says the line tests out good. Jerry Wright Internet Access of Moses Lake - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Are they getting the right DNS server information? Brian Hitchcock ----- Original Message ----- From: Jerry Wright <jwright@hyperserv.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, September 30, 1999 12:42 AM Subject: (usr-tc) Going nowhere fast...
We had a USR TC box with 48 modems and 2 T1s. It worked... Well, we got our third T1 and a used TC box. Now, about a third of our customers log on, get authenticated, and sit there (ping and traceroute work, web browsing doesn't). Or else, they get an error 750 or 765 or other type error. Could our new T1 NIC card be bad? It passes the various tests? Help!!! Other info, the T1 performance test tells me 3865 bipolar whatever errors in the last 24 hours. Bad card??? US West says the line tests out good.
Jerry Wright Internet Access of Moses Lake
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Yes they are... In fact, last night I got logged into the new box, and I could ping and tracert out of windows, but couldn't go anywhere. It could be what IP address I was assigned, maybe... --Jerry Brian Hitchcock wrote:
Are they getting the right DNS server information?
Brian Hitchcock ----- Original Message ----- From: Jerry Wright <jwright@hyperserv.com> To: <usr-tc@lists.xmission.com> Sent: Thursday, September 30, 1999 12:42 AM Subject: (usr-tc) Going nowhere fast...
We had a USR TC box with 48 modems and 2 T1s. It worked... Well, we got our third T1 and a used TC box. Now, about a third of our customers log on, get authenticated, and sit there (ping and traceroute work, web browsing doesn't). Or else, they get an error 750 or 765 or other type error. Could our new T1 NIC card be bad? It passes the various tests? Help!!! Other info, the T1 performance test tells me 3865 bipolar whatever errors in the last 24 hours. Bad card??? US West says the line tests out good.
Jerry Wright Internet Access of Moses Lake
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
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On Wed, 29 Sep 1999, Jerry Wright wrote:
We had a USR TC box with 48 modems and 2 T1s. It worked... Well, we got our third T1 and a used TC box. Now, about a third of our customers log on, get authenticated, and sit there (ping and traceroute work, web browsing doesn't). Or else, they get an error 750 or 765 or other type error. Could our new T1 NIC card be bad? It passes the various tests? Help!!!
When you say you got a third box - I understand that you got a USR Chassis, with a T1 card, modems, nmc and a router card (either Hiper arc or NETSERVER). From what you say is that the users dial in and they get authenticated but cannot browse etc, then the problem is on the router card or on your network. May be you are running out of IP address, or maybe the ip address are overlapping, or you have a problem with arp cache - So in short looks like our t1 card is fine and you need to take a look at the routing part of the connection.
Other info, the T1 performance test tells me 3865 bipolar whatever errors in the last 24 hours. Bad card??? US West says the line tests out good.
If you have line problems the calls will drop/ not connect etc. You need to take a look at your hiper/netserver and see what is happeing from that end. krish
Jerry Wright Internet Access of Moses Lake
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Thus spake Tatai SV Krishnan
On Wed, 29 Sep 1999, Jerry Wright wrote:
Other info, the T1 performance test tells me 3865 bipolar whatever errors in the last 24 hours. Bad card??? US West says the line tests out good.
If you have line problems the calls will drop/ not connect etc. You need to take a look at your hiper/netserver and see what is happeing from that end.
To expand a bit...if you're getting bipolar variation errors, that is cause for concern, but from your description of your problem, this isn't related. Put the BPV errors on the back burner for now...get your routing problem solved, and come back to the BPV's...it is definitely something you need to look at eventually. :) -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Yes, it MUST be a routing problem. I have a Netserver card and NMC, with a pool of x.x.x.10 thru x.x.x.65 for the first box. In the second box I have the NMC set to x.x.x.66, the Netserver set to x.x.x.67 and the pool set to x.x.x.68 thru x.x.x.128. The I.P. Gateway is set to x.x.x.1 Here... Command> sho global System Name: tcbox2 IP Gateway: 207.178.26.1 Gateway Metric: 1 IPX Gateway: 00000000:000000000000 Gateway Metric: 0 Default Route: Broadcast, Listen (On) Domain: iaml.net Name Service: DNS Name Servers: 207.178.26.2 0.0.0.0 0.0.0.0 Sys Loghosts: 207.178.26.150 0.0.0.0 RADIUS Server: 207.178.26.3 Port: 1645 Version: 1 Alt. RADIUS Server: 0.0.0.0 Port: 1645 Version: 1 Accounting Server: 207.178.26.3 Port: 1646 Version: 1 Alt. Acct. Server: 0.0.0.0 Port: 1646 Version: 1 NTP Time Server: 0.0.0.0 Alt. Time Server: 0.0.0.0 MPIP Server: 0.0.0.0 Port: 5912 MPIP Server: 0.0.0.0 Port: 5912 MPIP Server: 0.0.0.0 Port: 5912 MPIP Server: 0.0.0.0 Port: 5912 PPTP IP Address: 0.0.0.0 Telnet Access Port: 23 TCP Maximal Segment Size: 0 Assigned Address: 207.178.26.68 Reported Address: 207.178.26.67 Assigned Pool Size: 61 Periodic CHAP timeout: 5 -- Press Return for More -- PPP in modem: ON SLIP in modem: OFF Packet bus clock: MASTER ICMP error logging: OFF Connect message: OFF Dial !root access: ON Random hosts list: OFF SNMP: ON Proxy Arp: ON Response message: OFF PPP message: ON Lan/Wan Routing: ON RIP V2 Authen: OFF VPN Local Routing: OFF MPIP Server: OFF Hint assigned: OFF Tap Login: OFF Syslog facility: auth Extd. IPXCP Opts: OFF Acct AuthChk: OFF/OFF Send DNS info: ON DNS cache reset timeout: 0 days 0 hours 30 minutes (30 min) Configured Ethernet media: Autodetect Command> That's what it says.... --Help!!!! --Jerry Jeff Mcadams wrote:
Thus spake Tatai SV Krishnan
On Wed, 29 Sep 1999, Jerry Wright wrote:
Other info, the T1 performance test tells me 3865 bipolar whatever errors in the last 24 hours. Bad card??? US West says the line tests out good.
If you have line problems the calls will drop/ not connect etc. You need to take a look at your hiper/netserver and see what is happeing from that end.
To expand a bit...if you're getting bipolar variation errors, that is cause for concern, but from your description of your problem, this isn't related. Put the BPV errors on the back burner for now...get your routing problem solved, and come back to the BPV's...it is definitely something you need to look at eventually. :) -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
To those of you who thought routing might be a problem... Right on! It turns out that I had routing in the problem box set to "quiet". Both boxes are now set to "listen". Hopefully this will fix the problem. --Jerry - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Well, now half our customers can go somewhere, half can't... I'd be willing to pay someone to walk me thru this... (509) 765-9640. They log on, can't go anywhere. ??? Jerry Wright wrote:
To those of you who thought routing might be a problem... Right on! It turns out that I had routing in the problem box set to "quiet". Both boxes are now set to "listen". Hopefully this will fix the problem. --Jerry
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participants (5)
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Brian Hitchcock -
Jeff Mcadams -
Jerry Wright -
Jerry Wright -
Tatai SV Krishnan