Robb, try setting the framed MTU size to 1500 in user Radius records. regards, Colin

---------- From: Robb Bryn[SMTP:rbryn@cape-fear.net] Reply To: usr-tc@lists.xmission.com Sent: Sunday, March 05, 2000 7:21 PM To: 'usr-tc@lists.xmission.com' Subject: (usr-tc) Websites failing on TCHub vs Ascend... Where to start?

We recently have been getting numerous complaints from our users about websites that are dog slow or not coming up at all. Normally I wrote it off as "net traffic" and kept going. Recently we installed an Ascend Max product and an old Portmaster product. It appears that users dialing into the TCHub are having difficulty with specific sites where users dialing into the Ascend and Portmaster products are having no trouble at all with the same sites. 90% of all sites are accessable from the TCHub while specific sites continue to fail (starnews.wilmington.net, www.genforum.com are two examples).

Where do I begin to troubleshoot this problem?

TCHub versions HARC = 4.2.32 DSP = 2.0.51

Thanks Robb Bryn

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