Get together with your telco rep and make sure your translation supports service messages. I understand that NI-2 does not but most (if not all) others do. It just sounds like the switch is not listening to your RMB requests.
-----Original Message----- From: D A Substanley [SMTP:das@gol.com] Sent: Monday, January 17, 2000 9:34 PM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) Soft busy on HDM
Hi Mike,
Thanks for the response. I'm using PRI. I have had two cards soft busied for about three days with no change. Customers are still logging in happily, so it must be something to do with the switch type. Unfortunately, I have no access to any kind of support over here as 3Com Japan won't give me the time of day. <sigh>
Thanks for the help!
das
Mike Andrews (mandrews@bit0.com) spake:
Are you running PRI or Channelized T1?
If PRI, this probably has a lot to do with the switch type. On the DMS100 we're on, I've never seen calls come into a card that's had all the channels soft-busied. Just set the card to soft-busy, flash the new code, wait for everyone to log out, then reboot the card. Voila. It's supposed to work the same on a 5ESS. On INS1500 things could be different, I guess...
Mike Andrews (MA12) * mandrews@dcr.net * http://www.bit0.com/ VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville "Don't sweat the petty things, and don't pet the sweaty things."
On Mon, 17 Jan 2000, Christopher Berry wrote:
When I need to busy out a time span on a T1, I do a hard busy as I was told that the CO can override a soft busy. Since I do not want any traffic to come in while flashing, I'm told, I always do this.
Hope this helps.
Christopher Berry rof.net Web Design and Technical Support (970) 945-4920 x17
----- Original Message ----- From: "D A Substanley" <das@gol.com> To: <usr-tc@lists.xmission.com> Sent: Saturday, January 15, 2000 8:16 AM Subject: Re: (usr-tc) Soft busy on HDM
Hi,
Thanks for the response. Yes, I do wait. I have tried the command several times but to no avail. It's frustrating to have a command that I know would be extremely useful, but no able to implement.
das
Buzz Gould (buzzg@rconnect.com) spake:
After you hit the execute button, do you wait until every channel on the card shows "Success" in the result column? If you hit the close button before you get a success back for each channel, the command will fail and you will get calls on some of the channels.
At 11:21 AM 1/14/00 +0900, you wrote:
Hi all,
I'm having problems with soft busying HiperDSP cards. It seems that even when I perform the soft busy on every channel, calls are still able to come in on that card. Is there something that I am missing on this concept? Could it be in any way related to the switch type? I'm using INS1500.
HDM -> 1.2.5 HARC -> 4.1.59
Thanks
das
-- ______________________________________________ Alex Substanley Exodus Communications K.K. Engineering Department Das Man TEL: 81-3-5334-1700 Systems Engineer FAX: 81-3-5334-1711 ______________________________________________
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Buzz Gould Information Systems Engineer Rural Connections - a OneMain.com Company www.rconnect.com 507 847-2700 Ext. 6119 buzzg@rconnect.com
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
-- ______________________________________________ Alex Substanley Exodus Communications K.K. Engineering Department Das Man TEL: 81-3-5334-1700 Systems Engineer FAX: 81-3-5334-1711 ______________________________________________
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
-- ______________________________________________ Alex Substanley Exodus Communications K.K. Engineering Department Das Man TEL: 81-3-5334-1700 Systems Engineer FAX: 81-3-5334-1711 ______________________________________________
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Ah, ok that's a good point. Here in Japan, NTT is less than responsive, but that might not be a geographical problem. ^_^ I've not had a lot of interaction with telco's before. I'll give that a try. Thanks for the response. das Stainforth, Matthew (MatthewS@staff.brunnet.net) spake:
Get together with your telco rep and make sure your translation supports service messages. I understand that NI-2 does not but most (if not all) others do. It just sounds like the switch is not listening to your RMB requests.
-----Original Message----- From: D A Substanley [SMTP:das@gol.com] Sent: Monday, January 17, 2000 9:34 PM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) Soft busy on HDM
Hi Mike,
Thanks for the response. I'm using PRI. I have had two cards soft busied for about three days with no change. Customers are still logging in happily, so it must be something to do with the switch type. Unfortunately, I have no access to any kind of support over here as 3Com Japan won't give me the time of day. <sigh>
Thanks for the help!
das
Mike Andrews (mandrews@bit0.com) spake:
Are you running PRI or Channelized T1?
If PRI, this probably has a lot to do with the switch type. On the DMS100 we're on, I've never seen calls come into a card that's had all the channels soft-busied. Just set the card to soft-busy, flash the new code, wait for everyone to log out, then reboot the card. Voila. It's supposed to work the same on a 5ESS. On INS1500 things could be different, I guess...
Mike Andrews (MA12) * mandrews@dcr.net * http://www.bit0.com/ VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville "Don't sweat the petty things, and don't pet the sweaty things."
On Mon, 17 Jan 2000, Christopher Berry wrote:
When I need to busy out a time span on a T1, I do a hard busy as I was told that the CO can override a soft busy. Since I do not want any traffic to come in while flashing, I'm told, I always do this.
Hope this helps.
Christopher Berry rof.net Web Design and Technical Support (970) 945-4920 x17
----- Original Message ----- From: "D A Substanley" <das@gol.com> To: <usr-tc@lists.xmission.com> Sent: Saturday, January 15, 2000 8:16 AM Subject: Re: (usr-tc) Soft busy on HDM
Hi,
Thanks for the response. Yes, I do wait. I have tried the command several times but to no avail. It's frustrating to have a command that I know would be extremely useful, but no able to implement.
das
Buzz Gould (buzzg@rconnect.com) spake:
After you hit the execute button, do you wait until every channel on the card shows "Success" in the result column? If you hit the close button before you get a success back for each channel, the command will fail and you will get calls on some of the channels.
At 11:21 AM 1/14/00 +0900, you wrote: >Hi all, > >I'm having problems with soft busying HiperDSP cards. It seems that >even when I perform the soft busy on every channel, calls are still >able to come in on that card. Is there something that I am missing >on this concept? Could it be in any way related to the switch type? >I'm using INS1500. > >HDM -> 1.2.5 >HARC -> 4.1.59 > >Thanks > >das > > >-- >______________________________________________ >Alex Substanley Exodus Communications K.K. > Engineering Department >Das Man TEL: 81-3-5334-1700 >Systems Engineer FAX: 81-3-5334-1711 >______________________________________________ > >- > To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message.
Buzz Gould Information Systems Engineer Rural Connections - a OneMain.com Company www.rconnect.com 507 847-2700 Ext. 6119 buzzg@rconnect.com
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
-- ______________________________________________ Alex Substanley Exodus Communications K.K. Engineering Department Das Man TEL: 81-3-5334-1700 Systems Engineer FAX: 81-3-5334-1711 ______________________________________________
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
-- ______________________________________________ Alex Substanley Exodus Communications K.K. Engineering Department Das Man TEL: 81-3-5334-1700 Systems Engineer FAX: 81-3-5334-1711 ______________________________________________
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
-- ______________________________________________ Alex Substanley Exodus Communications K.K. Engineering Department Das Man TEL: 81-3-5334-1700 Systems Engineer FAX: 81-3-5334-1711 ______________________________________________ - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Hi Matthew, What does RMB stand for? I'm trying to explain this to our NTT contact here, but it's rough going as it's all in Japanese. Thanks das Stainforth, Matthew (MatthewS@staff.brunnet.net) spake:
Get together with your telco rep and make sure your translation supports service messages. I understand that NI-2 does not but most (if not all) others do. It just sounds like the switch is not listening to your RMB requests.
-----Original Message----- From: D A Substanley [SMTP:das@gol.com] Sent: Monday, January 17, 2000 9:34 PM To: usr-tc@lists.xmission.com Subject: Re: (usr-tc) Soft busy on HDM
Hi Mike,
Thanks for the response. I'm using PRI. I have had two cards soft busied for about three days with no change. Customers are still logging in happily, so it must be something to do with the switch type. Unfortunately, I have no access to any kind of support over here as 3Com Japan won't give me the time of day. <sigh>
Thanks for the help!
das
Mike Andrews (mandrews@bit0.com) spake:
Are you running PRI or Channelized T1?
If PRI, this probably has a lot to do with the switch type. On the DMS100 we're on, I've never seen calls come into a card that's had all the channels soft-busied. Just set the card to soft-busy, flash the new code, wait for everyone to log out, then reboot the card. Voila. It's supposed to work the same on a 5ESS. On INS1500 things could be different, I guess...
Mike Andrews (MA12) * mandrews@dcr.net * http://www.bit0.com/ VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville "Don't sweat the petty things, and don't pet the sweaty things."
On Mon, 17 Jan 2000, Christopher Berry wrote:
When I need to busy out a time span on a T1, I do a hard busy as I was told that the CO can override a soft busy. Since I do not want any traffic to come in while flashing, I'm told, I always do this.
Hope this helps.
Christopher Berry rof.net Web Design and Technical Support (970) 945-4920 x17
----- Original Message ----- From: "D A Substanley" <das@gol.com> To: <usr-tc@lists.xmission.com> Sent: Saturday, January 15, 2000 8:16 AM Subject: Re: (usr-tc) Soft busy on HDM
Hi,
Thanks for the response. Yes, I do wait. I have tried the command several times but to no avail. It's frustrating to have a command that I know would be extremely useful, but no able to implement.
das
Buzz Gould (buzzg@rconnect.com) spake:
After you hit the execute button, do you wait until every channel on the card shows "Success" in the result column? If you hit the close button before you get a success back for each channel, the command will fail and you will get calls on some of the channels.
At 11:21 AM 1/14/00 +0900, you wrote: >Hi all, > >I'm having problems with soft busying HiperDSP cards. It seems that >even when I perform the soft busy on every channel, calls are still >able to come in on that card. Is there something that I am missing >on this concept? Could it be in any way related to the switch type? >I'm using INS1500. > >HDM -> 1.2.5 >HARC -> 4.1.59 > >Thanks > >das > > >-- >______________________________________________ >Alex Substanley Exodus Communications K.K. > Engineering Department >Das Man TEL: 81-3-5334-1700 >Systems Engineer FAX: 81-3-5334-1711 >______________________________________________ > >- > To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" > with "unsubscribe usr-tc" in the body of the message. > For information on digests or retrieving files and old messages send > "help" to the same address. Do not use quotes in your message.
Buzz Gould Information Systems Engineer Rural Connections - a OneMain.com Company www.rconnect.com 507 847-2700 Ext. 6119 buzzg@rconnect.com
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
-- ______________________________________________ Alex Substanley Exodus Communications K.K. Engineering Department Das Man TEL: 81-3-5334-1700 Systems Engineer FAX: 81-3-5334-1711 ______________________________________________
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
-- ______________________________________________ Alex Substanley Exodus Communications K.K. Engineering Department Das Man TEL: 81-3-5334-1700 Systems Engineer FAX: 81-3-5334-1711 ______________________________________________
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
- To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
-- ______________________________________________ Alex Substanley Exodus Communications K.K. Engineering Department Das Man TEL: 81-3-5334-1700 Systems Engineer FAX: 81-3-5334-1711 ______________________________________________ - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (2)
-
D A Substanley -
Stainforth, Matthew