RE: (usr-tc) Support Contract survey
Let me chime in here with a resounding "amen". I can tell you beyond a shadow of a doubt that I would go with a different vendor if I could do it all over again. But I inherited this mess and so I'm stuck with it. And I do the best I can. Matthew Stainforth || Technical Services Manager || BrunNet Inc.
sense for the customer and for 3Com." Let me suggest that a sound business case for 3Com would be to not lose their customers which is what is happening...3Com is verging towards losing us as a customer even...and we've been a USRobotics/3Com customer for at least 5 years (35 Amp power supplied and dual analog 14.4 modems)
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participants (1)
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Stainforth, Matthew