Re: (usr-tc) X2 Key still necessary
It is not supposed to happen, but sometimes the X2 key can be lost (usually when the NMC is replaced). Please call us at Tech Support and we can help. If you have your proof of purchase it will speed the process, but we should be able to help you get your key back. Please call us at (800) 231-8770. Hope this helps. Todd ;-} "Steve Valiunas" <Steve_Valiunas@mw.3com.com> on 12/07/99 09:41:59 AM Please respond to usr-tc@lists.xmission.com Sent by: "Steve Valiunas" <Steve_Valiunas@mw.3com.com> To: usr-tc@lists.xmission.com cc: (Todd Keister/MW/US/3Com) Subject: Re: (usr-tc) X2 Key still necessary Flashing new code to an NMC will not remove previously installed feature enable keys. Code for the various cards is tested and released in matched 'systems releases', the latest being TCS3.5. I know of no reason why you should not run the code from this release. Someone else with more operational experience might be able to tell you specific quirks that they may have found. You may find some unusual behavior if you mix codes from different releases within the same chassis. The Software Compatibility Matrix is posted on http://totalservice.3com.com and documents what codes are included in each release. TCS3.5 includes NMC 6.0.9/6.1.17/6.2.17, and Quad 6.0.6/6.1.6. Steve V Steve Rivera <sales@wrca.net> on 12/07/99 08:50:04 AM Please respond to usr-tc@lists.xmission.com Sent by: Steve Rivera <sales@wrca.net> To: usr-tc@lists.xmission.com cc: (Steve Valiunas/MW/US/3Com) Subject: Re: (usr-tc) X2 Key still necessary Is it possible to lose that enable key in the flashing process? If I am installing a v90 NMC to a chassis that had not been running v90 standard, Is the card all I need to install. Some people have mentioned that you have to match the code on the modems. Is that true? Can anyone suggest a stable, v90 compatible sequence for the modems (Quad Digitals) and the NMC v90? At 07:34 AM 12/07/1999 -0600, you wrote:
You need only add the X2 key to a chassis once. Any quad modem code upgrdes after that will then use the same key.
Steve
Ralph Helfenberger <r.helfenberger@comlight.ch> on 12/07/99 04:38:45 AM
Please respond to usr-tc@lists.xmission.com
Sent by: Ralph Helfenberger <r.helfenberger@comlight.ch>
To: TotalControl Mailing List <usr-tc@lists.xmission.com> cc: (Steve Valiunas/MW/US/3Com) Subject: (usr-tc) X2 Key still necessary
Hi everybody I would like to upgrade a Netserver/Quadmodem based Chasis to V.90. When I did this last year I had to buy a X2 enable key. This product is no longer available. So the question I have: Is this key still necessary? Or do I just upgrade the Quadmodems to the latest code and then I have V.90 automatically enabled?
Ralph
-- ========================================================================== R. Helfenberger Internet r.helfenberger@comlight.ch Comlight AG Tel +41 31 740 40 40 Industriestr. 17 Fax +41 31 740 40 90 3178 Boesingen Switzerland www.comlight.ch ==========================================================================
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On Tue, 7 Dec 1999, Todd Keister wrote:
It is not supposed to happen, but sometimes the X2 key can be lost (usually when the NMC is replaced). Please call us at Tech Support and we can help. If you have your proof of purchase it will speed the process, but we should be able to help you get your key back.
Please call us at (800) 231-8770.
Is a separate X2 key required for newer HARC based systems or it is eneabled by default? I haven't tested X2 with our troublesome HARC box and it doesn't have a span connected to it at the moment to try. I know it works as v.90 out of the box. I have a netserver TC which is still X2 only, never upgraded it to v.90, does the v.90 code upgrade need a feature enable key as well? root@bluemoon.net net.bluemoon.net - Blue Moon Online System V.90, X2 & K56flex www.railfan.net - The Railfan Network http://www.bluemoon.net mud.bluemoon.net 4000 - MoonMUD bbs.bluemoon.net irc.bluemoon.net - ZUHnet Buffalo, NY IRC Server - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Thus spake Blue Moon Network Administrator
On Tue, 7 Dec 1999, Todd Keister wrote:
It is not supposed to happen, but sometimes the X2 key can be lost (usually when the NMC is replaced). Please call us at Tech Support and we can help. If you have your proof of purchase it will speed the process, but we should be able to help you get your key back.
Is a separate X2 key required for newer HARC based systems or it is eneabled by default? I haven't tested X2 with our troublesome HARC box and it doesn't have a span connected to it at the moment to try. I know it works as v.90 out of the box.
NETServer/HARC has nothing to do with it...they just see "serial ports" on the packet bus from the modem cards (either quad or DSP). If you have Quad modem cards, you have to have the key...DSP's have v.90 hard-coded into them, and as such don't require the key. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
On Tue, 7 Dec 1999, Jeff Mcadams wrote:
NETServer/HARC has nothing to do with it...they just see "serial ports" on the packet bus from the modem cards (either quad or DSP). If you have Quad modem cards, you have to have the key...DSP's have v.90 hard-coded into them, and as such don't require the key.
But do the HARC/DSP systems need an X2 key to do X2, I KNOW they have v.90. J. Henry Priebe Jr. Blue Moon President & Network Administrator root@bluemoon.net net.bluemoon.net - Blue Moon Online System V.90, X2 & K56flex www.railfan.net - The Railfan Network http://www.bluemoon.net mud.bluemoon.net 4000 - MoonMUD bbs.bluemoon.net irc.bluemoon.net - ZUHnet Buffalo, NY IRC Server - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Thus spake Blue Moon Network Administrator
On Tue, 7 Dec 1999, Jeff Mcadams wrote:
NETServer/HARC has nothing to do with it...they just see "serial ports" on the packet bus from the modem cards (either quad or DSP). If you have Quad modem cards, you have to have the key...DSP's have v.90 hard-coded into them, and as such don't require the key.
But do the HARC/DSP systems need an X2 key to do X2, I KNOW they have v.90.
Oh...no...x2 and v.90 are controlled together by the x2 key. -- Jeff McAdams Email: jeffm@iglou.com Head Network Administrator Voice: (502) 966-3848 IgLou Internet Services (800) 436-4456 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
It is not supposed to happen, but sometimes the X2 key can be lost (usually when the NMC is replaced). Please call us at Tech Support and we can help. If you have your proof of purchase it will speed the process, but we should be able to help you get your key back.
To be honest, I find it absolutely amazing that 3COM still charge for these, in a world where you can't buy a modem without V90 from anyone else. We had an undertaking from our sales rep when we bought our original units that all of our X2 key requirements would be met free of charge, but of course 3COM dumped him along the way (along with the rest of the USR Australia staff), and now nobody knows anything about it... ------------------------------------------------------------------------ Bob Purdon, Ground Floor, Marine Board Building Technical Manager (Tas/Vic), 1 Franklin Wharf, Tas 7000 Southern Internet Services. +61 (3) 6234 7444 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
On Wed, 8 Dec 1999, Bob Purdon (Lists) wrote:
To be honest, I find it absolutely amazing that 3COM still charge for these, in a world where you can't buy a modem without V90 from anyone else.
The only time you need a x2 key is for an old chassis purchased pre-56k era. Bundles purchased as x2 or V.90 ready included the x2 key. The HiperDSP, 3Com's current product, has always been x2 or V.90 ready with no key. Brian - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Not exactly true. If you buy a new HiPer chassis and want to install quad modems, you will need a key. 3Com will give you the key under those circumstances (no charge). Samuel S. Lowe Director, Data Services UniversalCom, Inc. slowe@universalcom.net ----- Original Message ----- From: "Brian Elfert" <brian@citilink.com> To: <usr-tc@lists.xmission.com> Sent: Wednesday, December 08, 1999 1:48 PM Subject: Re: (usr-tc) X2 Key still necessary
On Wed, 8 Dec 1999, Bob Purdon (Lists) wrote:
To be honest, I find it absolutely amazing that 3COM still charge for these, in a world where you can't buy a modem without V90 from anyone else.
The only time you need a x2 key is for an old chassis purchased pre-56k era. Bundles purchased as x2 or V.90 ready included the x2 key.
The HiperDSP, 3Com's current product, has always been x2 or V.90 ready with no key.
Brian
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The only time you need a x2 key is for an old chassis purchased pre-56k era. Bundles purchased as x2 or V.90 ready included the x2 key.
Maybe in the US - I don't know that X2/V90 bundles were even offered in Australia (and I believe we're yet to see the fantastic HiPer upgrade promotion that you guys had in the US too...)
The HiperDSP, 3Com's current product, has always been x2 or V.90 ready with no key.
Yeah, I know, but we don't have any DSP's. Last I checked, they were about Aus$15k each (ouch). ------------------------------------------------------------------------ Bob Purdon, Ground Floor, Marine Board Building Technical Manager (Tas/Vic), 1 Franklin Wharf, Tas 7000 Southern Internet Services. +61 (3) 6234 7444 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (6)
-
Blue Moon Network Administrator -
Bob Purdon (Lists) -
Brian Elfert -
Jeff Mcadams -
Sam Lowe -
Todd Keister