Please contact me if you are interested in purchasing Service Contracts. I have pricing available at your request. I will beat your previous offers for sure. WRCA can offer.. Service #1 FULL SUPPORT Will need inventory of chassis's 8x5xNBD - 1 year term 24x7xNBD - 1 year term Service #2 PHONE & SOFTWARE NO inventory needed for these. 8x5 Phone & Software Support - 1 year term 24x7 Phone & Software Support - 1 year term Service #3 SUPPORT TICKETS - 2 HOURS + Also have individual Support Tickets for Set-up, config, alternative configs, added features Let me know if I can help you with anything. Steve Rivera WR Consultant Associates, Inc. Dir: 732-833-2111 x102 IM: srivera711 www.wrca.net Providing Network Hardware Since 1981.