(usr-tc) Finding that no-answering modem
Went for months without a no-answer modem, now seem to have had a real spate of them. Fortunately it does seem that simply resetting the modem in TCM 'fixes' it, but we don't fix it before we get a call or two of 'no answer modem'. Anyone running any kind of script/log analysis that finds no answer modems? I also had a fellow from 3Com show me an "Autoresponse" trick to reset the modem automatically if it got a no answer. I've since forgotten how, and not really sure if that'd really do the trick anyway. And it would be mighty tedious to set all our ports for this. SMT Scott M. Trautman 800-482-4638 Global Dialog Internet 608-240-4638,4637fax 2810 Crossroads, STE LL2 scott@gdinet.com Madison WI 53718 http://www.gdinet.com - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
Where in the TCM are you going to reset it successfully. Seems like every time we have a hung (no answer) modem we have to unplug the card and and plug it back in. Also is there a way to busy out 1 or 2 modems in a card (DSP) from the TCM. Thanks Greg Owens Magnolia Internet Services http://www.magnolia-net.com ----- Original Message ----- From: Scott Trautman <scottt@corp.gdinet.com> To: <usr-tc@lists.xmission.com> Sent: Sunday, October 10, 1999 9:29 AM Subject: (usr-tc) Finding that no-answering modem
Went for months without a no-answer modem, now seem to have had a real spate of them. Fortunately it does seem that simply resetting the modem in TCM 'fixes' it, but we don't fix it before we get a call or two of 'no answer modem'.
Anyone running any kind of script/log analysis that finds no answer modems?
I also had a fellow from 3Com show me an "Autoresponse" trick to reset the modem automatically if it got a no answer. I've since forgotten how, and not really sure if that'd really do the trick anyway. And it would be mighty tedious to set all our ports for this.
SMT
Scott M. Trautman 800-482-4638 Global Dialog Internet 608-240-4638,4637fax 2810 Crossroads, STE LL2 scott@gdinet.com Madison WI 53718 http://www.gdinet.com
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Here is a perl script which I have been using for several weeks. It will look at all the DSP modems in the chassis and will create a web page which lists the modems, calls taken, calls failed, and the failure ratio. It also uses NTsendmail to alert you if there are modems which match failure criteria. I use 15% failure rates with at least 20 failures. It will send you an email telling you the pop/chassis , slot and modems which are failing. It also generates a web page which you can refer to. I have the script running every 30 minutes. Thanks Eric Billeter Internet Engineer Cable One, Inc. eric.billeter@cableone.net 602-364-6462 -----Original Message----- From: owner-usr-tc@lists.xmission.com [mailto:owner-usr-tc@lists.xmission.com]On Behalf Of Scott Trautman Sent: Sunday, October 10, 1999 7:30 AM To: 'usr-tc@lists.xmission.com' Subject: (usr-tc) Finding that no-answering modem Went for months without a no-answer modem, now seem to have had a real spate of them. Fortunately it does seem that simply resetting the modem in TCM 'fixes' it, but we don't fix it before we get a call or two of 'no answer modem'. Anyone running any kind of script/log analysis that finds no answer modems? I also had a fellow from 3Com show me an "Autoresponse" trick to reset the modem automatically if it got a no answer. I've since forgotten how, and not really sure if that'd really do the trick anyway. And it would be mighty tedious to set all our ports for this. SMT Scott M. Trautman 800-482-4638 Global Dialog Internet 608-240-4638,4637fax 2810 Crossroads, STE LL2 scott@gdinet.com Madison WI 53718 http://www.gdinet.com - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
At 10:12 AM 10/11/99 -0700, Eric wrote:
Here is a perl script which I have been using for several weeks.
It will look at all the DSP modems in the chassis and will create a web page which lists the modems, calls taken, calls failed, and the failure ratio. It also uses NTsendmail to alert you if there are modems which match failure criteria. I use 15% failure rates with at least 20 failures. It will send you an email telling you the pop/chassis , slot and modems which are failing. It also generates a web page which you can refer to. I have the script running every 30 minutes.
I get a; c:\winnt\system32>perl c:\queue\badmodems.pl Can't locate SNMP_Session.pm in @INC (@INC contains: C:/Perl/lib C \queue\badmodems.pl line 7. BEGIN failed--compilation aborted at c:\queue\badmodems.pl line 7. Where do I get a copy of SNMP_Session.pm? How do you have it scheduled? Thanks, -- Kirk Mitchell-General Manager mitch@keyconn.net Keystone Connect Unlock Your World Altoona, PA 814-941-5000 http://www.keyconn.net - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
On Mon, 11 Oct 1999, K Mitchell wrote:
Where do I get a copy of SNMP_Session.pm?
Quick answer: Install MRTG :) (The library is available separately, but MRTG is indispensable enough on its own...) Mike Andrews (MA12) * mandrews@dcr.net * http://www.bit0.com/ VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY Internet services for Frankfort, Lawrenceburg, Owenton, & Shelbyville "With sufficient thrust, pigs fly just fine." -- RFC 1925 - To unsubscribe to usr-tc, send an email to "majordomo@xmission.com" with "unsubscribe usr-tc" in the body of the message. For information on digests or retrieving files and old messages send "help" to the same address. Do not use quotes in your message.
participants (5)
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Eric Billeter -
Greg Owens -
K Mitchell -
Mike Andrews -
Scott Trautman